HotSchedules vs OnTheClock.com

RATING:

4.4

(452)

HotSchedules has 452 reviews and a rating of 4.39 / 5 stars vs OnTheClock.com which has 540 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (452)
4.7 (540)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 2, 2024
April 8, 2024
Pros/Cons
  • Pros

  • I like the ease of service, and the willingness to help from customer support. I have always used the software since I have been in the industry, and I appreciate the product consistency.
  • This software is super user friendly. Easy to operate and allows you to communicate directly with your manager.
  • Cons

  • The most annoying thing about is the notifications. I think everyone gets all the notifications.
  • The website and app are very slow to use. Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each page while navigating.
Read all user reviews
  • Pros

  • My favorite feature is the search for certain date frame. Has saved me so much time when running payroll.
  • The interface is great on the admin side. Our employees have liked the ease of use.
  • Cons

  • They are constantly evolving so any suggestions end up being fixed before there's a problem.
  • I worse problem is older employees who have challenges with technology not wanting to use it. I have one employee I let do a paper time sheet.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos