HR Avatar

RATING:

4.6

(96)

About HR Avatar

HR Avatar tests help busy managers hire people who perform better, get along with the team, and stay in the job. 200+ tests for the most popular jobs. Whole-person approach provides a detailed report of cognitive abilities, knowledge and skills, personality, emotional intelligence, risky behaviors, plus a bonus interview guide. Tests use simulations of job-related tasks with better results while providing higher candidate engagement. Live video interviews, remote proctoring, reference checks. Once a candidate applies, recruiters can send them an off-the-shelf test created by HR Avatar, or a custom test created by the company. During the test, candidates experience a work simulation that tests skills and aptitude that are necessary to successfully perform the job. Once ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

HR Avatar Pricing

$50 for one Candidate Credit. One Candidate Credit includes everything you need to screen one candidate. Includes: Full access to the HR Avatar Pre-employment Test Library, Live Video Interviewing, Virtual (Recorded) Video Interviews, Remote Test Proctoring, Automated Reference Checks, Custom Test Builder, and Advanced Reporting. Volume discounts are available. See our website for details. For Unlimited Testing Plans, please contact us.

Starting price: 

$50.00 one time

Free trial: 

Available

Free version: 

Not Available

Our website is easy to use. Browse our entire test catalog, choose the test you want, and send it to your candidate with one click. We offer pre-employment assessments, video interviews, reference checks, remote proctoring - all help you make great hires.
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HR Avatar Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for HR Avatar

1 - 5 of 96 Reviews

Marie

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2016

Using HR Avatar for hiring the right candidate

I signed up for HR Avatar, after having to terminate two people I hired for an Administrative position, because the skills they claimed to have they did not possess. HR Avatar allowed me to customize a test to determine if the candidate possessed the skills the position required. Though at first I was skeptical of having the applicant take a test before I interviewed them, it proved to be beneficial. So many candidates did not bother to start the test, and some started and never bothered to finish (it was interesting to follow the candidate from the first time they accessed the site, or that they never even attempted to, and each time they interacted with the test site). Those that never started or did not complete the test told me all I needed to know about themselves and I was able to weed them out. It was a nice perk too, that if the candidate never started the test, that I could request my credits back, since they weren't used. One thing that I did, which would be a beneficial addition from HR Avatar, was to email the candidate to let them know that I was sending them a test via HR Avatar, that was required to be considered for the position, including the approx. length of time it would take to complete the test. I never wanted the receiver to think it might be SPAM and disregard the test. My email letting them know what was coming seemed to me to be the extra step for the candidate to feel safe utilizing the test site, and to know to watch for the test, since we implemented a cut off date for each test to be completed. I am happy to say that we did hire someone who completed the test, and she has been employed with us for 6 months. I would use HR Avatar again when I need to hire someone

Vendor Response

Thanks for the feedback, Marie. In account settings you can modify the test invitation email template that is sent to the candidate so that it contains your personalized message and signature. Contact us if you'd like us to walk you through it. -Bill

Replied October 2016

SUZANNE

Textiles, 11-50 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Extremely helpful in hiring the right people for the job

It is our company policy now that all applicants must complete the HR Avatar testing set up for that particular position prior to offering a position. This has significantly helped us to employ the right people and reduced our turn-over.

PROS

This software offers all the positions and personality testing to help us to build a cohesive team. We can use this software globally. It is a great software in that it helps the team lead with digging deeper into the applicants personality or professional background, asking the right questions suggested by this program.

CONS

The con would be that it is not multi-language. In the very beginning we did find that there are applicants skilled in test taking that can score very high and seem to be a great fit. However, as stated above if you ask the additional questions during the interview process it helps to find the full picture on the applicant.

Vendor Response

Thank you, Suzanne. We are actively translating our tests into other languages, so hopefully we will be able to address all of your candidates in the near future.

Replied December 2019

Sara

Non-Profit Organization Management, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2019

HORRIBLE CUSTOMER SERVICE

It's horrible. Software is rubbish and useless, customer service ditto, they take days to return emails and days to return calls, their tech support consists solely of taking 48 hours to tell you to clear your browser and then hanging up; I'm so done with this it's not even funny. Guess what, I can't even be considered for a job that I applied for i I don't use HR Avatar's assessment, which doesn't work and they won't fix, so I guess I'll just stay unemployed. Never ever buy or use HR Avatar.

PROS

Absolutely nothing. The assessment I was sent for a job interview didn't work; 15 steps of troubleshooting later and a week of not hearing anything from HR Avatar but "clear your browser" and I guess I can't even be considered for a job. Thanks for the broken software, stress, and horrible customer service, HR Avatar.

CONS

Everything. Nothing works. I was supposed to do an assessment on this software so I could interview for a job; the software did not work, of course. A full week after contacting customer service, all they said was "clear your browser", which was the first of 15 troubleshooting steps I undertook before calling them. It took them days to email me that, it took them days more to call me and tell me that, and since then, radio silence. Never buy their software, never use their software, never deal with these people because you're just wasting your breath.

Vendor Response

Hello Sara. We are sorry that your experience with HR Avatar was not a positive one. We serve over 1,000 customers a day who do not have difficulties completing the assessment, so the problems you had must have been unique to your computer or device. We are determined to make sure every customer has an easy to use and beneficial experience with our products. Would you be able to share your phone number with us? We would like to contact you, troubleshoot the problems you had, and help rectify this situation. Thank you for your feedback.

Replied November 2019

Jason

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2019

Very Easy to Use

PROS

This assessment is extremely user-friendly and gives a great snapshot of candidates.

CONS

Nothing negative to say! We have had a very positive experience.

Vendor Response

Thank you for the review, Jason!

Replied November 2019

David

Consumer Electronics, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Easy to use

PROS

Pro's about HR Avatar are that its super easy to use and offers many perks that are critical to my job functions including but not limited to skills testing and character assessments which help guide me in the best direction for a candidate!

CONS

I cant really say I have an Cons with the software!!

Vendor Response

Thank you for your review, David. We are very pleased to hear you found our software easy to use and highly beneficial.

Replied December 2022