--- title: "Betterworks Engage Software Reviews, Demo & Pricing - 2026" description: "Review of Betterworks Engage Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/hyphen-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / Betterworks Engage Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Betterworks Engage Review From $2/month Free version Free trial 1 plan Wondering if Betterworks Engage is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Betterworks Engage 4.7 [(39)](https://www.softwareadvice.com/hr/hyphen-profile/#reviews) Pricing Starting at $2.00 per user per month ### About Betterworks Engage Engage, formerly Hyphen, is a cloud-based employee survey and poll management solution that generates relevant insights from employee feedback and conversations. The solution helps management collect feedback from their employees through surveys, open polls and crowd-sourced conversations, understand their views and take necessary actions. Engage includes pre-built survey templates that can be customized for different occasions like general engagement, team meetings, inductions and exit programs, training and more. It can also be used to create dynamic polls to gauge employee sentiment on a configurable frequency. Engage lets users create audience-based surveys and set access levels for individuals, departments, groups or for the entire office. Respondents can be kept anonymous to maintain the integrity of the survey. The solution includes tools like up/down voting, social media sharing, likes and comments, qualitative and quantitative analysis, visualized results, heat maps, birds eye representation, custom reports and more. Support is offered via phone and email. Wondering if Betterworks Engage is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## Betterworks Engage User Interface ## Popular Betterworks Engage Alternatives Main Product Betterworks Engage 4.7 [(39)](https://www.softwareadvice.com/hr/hyphen-profile/#reviews) Ratings Breakdown - 4.62Ease of use - 4.69Value for money - 4.77Customer support - 4.52Functionality Pricing Starting at $2.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.9 [(4309)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Motivosity](https://www.softwareadvice.com/hr/motivosity-profile/) 4.8 [(1182)](https://www.softwareadvice.com/hr/motivosity-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.67Value for money - 4.65Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [Factorial](https://www.softwareadvice.com/hr/factorial-profile/) 4.3 [(320)](https://www.softwareadvice.com/hr/factorial-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.12Value for money - 4.19Customer support - 4.22Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Quantum Workplace](https://www.softwareadvice.com/hr/quantum-workplace-profile/) 4.6 [(160)](https://www.softwareadvice.com/hr/quantum-workplace-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.41Value for money - 4.70Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Applauz Recognition](https://www.softwareadvice.com/hr/applauz-recognition-profile/) 4.7 [(118)](https://www.softwareadvice.com/hr/applauz-recognition-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.63Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $3.75 per month Get Price ## Betterworks Engage Pricing and Plans Starting price: $2.00 per month Free Trial Free Version Basic $2.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Betterworks Engage Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of Betterworks Engage 360 Degree Feedback Action Management Anonymous Feedback API Benchmarking Customizable Questions Customizable Reports Customizable Templates Data Analysis Tools Data Import/Export Employee Engagement Employee Onboarding Employee Recognition Engagement Tracking Feedback Management Gamification HR Management Mobile Survey Multi-Channel Distribution Negative Feedback Management Pulse Surveys Question Branching Question Library Question Piping Real-Time Data Reporting/Analytics Response Quotas Response Validation Skip Logic Support Audio/Images/Video Survey Builder Surveys & Feedback URL Customization ## Betterworks Engage Integrations Slack Integration rated undefined from -1 review Staffbase Integration rated undefined from -1 review Workplace from Meta Integration rated undefined from -1 review Speakap Integration rated undefined from -1 review Beekeeper Integration rated undefined from -1 review ## Betterworks Engage User Reviews ## Betterworks Engage customer ratings - Overall rating: 4.7/5 - Total reviews: 39 ### Rating distribution - 5 stars: 28 reviews (72%) - 4 stars: 10 reviews (26%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.5/5 --- Have you used Betterworks Engage and would like to share your experience with others? ### A great system to identify employee trends and attitudes! - Overall rating: 4/5 - Reviewer: Jacob C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used other for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Hyphen to conduct our twice annual employee survey. Overall, our experience with Hyphen has been good. The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming. I would recommend this company! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Hyphen is an easy to use system. I would also like to highlight the tireless efforts of the Hyphen team in answering any questions we have. They go above and beyond to ensure our use of the system is as seamless as possible! #### Cons While the reporting features present the data in an easy to read and accessible manner, it is slightly limited in it's exporting features. It can be hard to download the relevant information you need into excel without having to contact the company with questions. However, they are also implementing ongoing changes to this! #### Vendor response Hey Jacob, thanks for carving out some time to give us a review, appreciate it! Yeah, the exporting can be tough, we brought this up to product to map out and look for areas we can smoothen it out a bit. Your comment there is a good validation that this is still a market need for us to work on. Thanks again and reach out if you have any needs or ideas or initiatives we can support on! Replied December 2019 --- ### Excellent Platform - Overall rating: 5/5 - Reviewer: Aleta M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used other for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Loved how helpful customer support was, and how willing the company was to modify for what we were looking for. The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hyphen is super easy to use for all of our employees. Text surveys that all can answer in less than 2 minutes from the ease of their phone. Clean display of information for admin is also amazing. #### Cons Takes a bit to learn how to navigate back end, however once you get it, super easy to launch surveys. #### Reasons for choosing Betterworks Engage Text messaging of surveys was key for us, and the majority of our company are not in front of a computer daily. #### Vendor response Hi Aleta, thanks for the review, we're glad the platform has been a benefit to you all. As for the back end navigation, we tagged that as an item to make more user-friendly for the future. Thanks again, we appreciate it! Replied December 2019 --- ### restrictive for the fast-pace growing organization - Overall rating: 2/5 - Reviewer: Anastasia B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used other for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. see above #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I like the insights function - this makes eNPS analysis easier for the team leaders #### Cons Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that. As we have a lot of changes in the org structure, every time we need to update the database, which is cumbersome and full of errors - I have a feeling that data isn't overwritten. And sometimes our Success Manager disappears without absence notes or doesn't follow up on the tickets, created. This makes it challenging for me to "sell" the tool internally. #### Reasons for choosing Betterworks Engage price #### Vendor response Hi Anastasia, thanks for taking some time to share your thoughts with us, this kind of feedback is really helpful for our development and CSM team. We, too, want to help you "sell" this internally and make this an impactful tool for the business. I met with the team this morning to go over your comments and identify issues we can fast-track to get resolved (and resolve for future users as well). Thanks again for your honesty, it's sometimes hard to hear for us, but this is how we get better and better day by day, with good feedback like this. Take care! Replied December 2019 --- ### Great tool for geographically separated companies! - Overall rating: 5/5 - Reviewer: Carrie G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We partnered with Hyphen to begin an overhaul on our employee engagement and our initial survey was a great success! We've been able to use the data collected through the Hyphen system to create true actionable items to improve our engagement. Our managers are coming up with new ideas of where survey data could be useful to gauge the pulse of their employees and we plan on distributing regular pulse surveys through the coming year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software is so easy to use by everyone and easily customizable for whatever kind of survey you want to create. I also liked the ability to reach employees via text as well as email. We have many employees who are limited on the content that is allowed through email so having that ability is crucial. #### Cons There is nothing that stands out in my mind that I didn't like. #### Reasons for choosing Betterworks Engage Hyphen had the exact level of service that we were looking for at an amazing price. #### Vendor response Hey Carrie, thanks for the review and for the business! Clients like you give me a paying job, so I for one are pretty grateful :) For sure let us know whenever you have any ideas or big goals, we're adding staff to our CSM team and pushing to really roadmap our clients to better data, more insights and measureable change as a result. Its great to hear its working well, let's keep it going! Take care! And happy holidays, too :) Replied December 2019 --- ### Hyphen adds value - Overall rating: 4/5 - Reviewer: David A. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hyphen provides a mechanism to capture, analyze and act on information related to employee sentiment and engagement. While there are no perfect solutions when trying to assess human behavior, we appreciate the accessibility our employees have to the platform and the way it can quantify different parameters related to the culture and experience at our company. It has added some structure to what was previously quite a grey area. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The accessibility across multiple platforms and anonymity for the users. #### Cons The requirement of an e-mail account to use the program can be a barrier to use as the company does not provide e-mails for production line workers and some are resistant to using their personal accounts. #### Reasons for choosing Betterworks Engage Better analytics. #### Vendor response Hey David, thanks for taking the time to share your thoughts with us, especially around the email account creation for line workers. Our CSM team says they may have a solution for that one, so they'll reach out shortly to talk it out. Otherwise, thank you again for taking time out of your day...if there is ever anything else you'd like to see or have questions on please do let us know, we're happy to help! Replied December 2019 --- ### Employee Engagement Tool - Overall rating: 4/5 - Reviewer: Taylor C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hyphen has been a great tool for our business to hear insight from all of our employees and improve upon areas that have been uncovered through the survey. The customer service has been great and very supportive to what we are looking to achieve. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Hyphen has been a great tool allowing us to connect with our staff and learn areas of improvement across our organization. #### Cons Some of the formatting options could be improved to allow for more customization to the surveys. #### Reasons for choosing Betterworks Engage Hyphen's ability to integrate with our internal employee system to automatically make updates really impacted our decision to go with the tool. #### Vendor response Hey Taylor, thanks for your review and thanks for the business! I'll send a note to the product team about those formatting options: we try to be very customer-centric in getting a sense for what users like you need instead of just our random good ideas so great tip ;) Always reach out if you want to get more out of the tool or have other ideas for us! Take care! Replied December 2019 --- ### Hyphen Review - Overall rating: 5/5 - Reviewer: Johanna H. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered We are working on improving our organizational culture, achieving alignment in our vision, mission, and priorities, and improving recruitment & retention of specific segments. Hyphen helped us identify the specific areas we need to focus on, the needs of the specific segments, and the areas where are efforts are either working well or not working. This will allow us to be more strategic in our efforts, instead of disparate efforts that we hope have the desired effect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software gave us this amazing way to reconnect with our employees after a long time of no engagement. It was completely configurable and very flexible to our needs. It provided insights into our employees perspectives we've never had. The sentiment score helped quantify the open text responses, the demographics along with the anonymity threshold gave us the ability to tie answers to groups of people without identifying any one person, and the system is easy and intuitive to use and navigate. #### Cons For many good reasons, it's not possible to export all of your data at once, however, the customer service team worked with me to get just what I needed. There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem. --- ### Hyphen Feedback - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been good. They have listened to customer feedback and brought product improvements which has helped us a lot. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is easy to use and mobile friendly Customer Support #### Cons Insights need to be further improved in terms of speed and analytics --- ### Hyphen - Absolutely worth the investment - Overall rating: 5/5 - Reviewer: Phillip A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Hyphen gives our employees the opportunity to have direct access to leadership. It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements. Our initial Hyphen survey roll-out was extremely successful and since then our survey participation rates have significantly increased. The data from our survey results is extremely eye opening and allows us to easily identify problem areas, either by position, region or manager. In addition to being, in my opinion, a superior product, Hyphen’s customer support staff is always there to assist and make recommendations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hyphen is extremely easy to use - especially the phone app. It’s intuitive for all users. #### Cons It’s very minor and will probably be resolved in future updates. When attaching a file to a post, pdf files aren’t supported. --- ### Hyphen User Experience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Hyphen, with its AI technology is extremely user-friendly and has given me the ease of access to understand the employee's voice as well as the sentiment about existing topics of discussion. The deployment of surveys and the analysis of the surveys are extremely easy and the scope it has for modifications and customization #### Cons The fact that the app and insights app are two different things becomes a little bit of a concern as having two separate formats can become confusing for users --- Showing 1 - 10 of 39 Reviews Load More Reviews ## Other Top Recommended Human Resources Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3557) Recently recommended **578** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1392) Recently recommended **444** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4869) Recently recommended **375** times [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) **4.6** (1544) Recently recommended **288** times Stuck Between Options? 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