IceHrm is a hybrid human resources (HR) solution that caters to HR departments in small and midsize businesses across various industry verticals. The solution can either be deployed on-premise or hosted in the cloud.

IceHrm's key features include leave management, payroll processing, expenses management and more. The solution's recruitment and applicant tracking module helps users to search for specific candidates for open job roles and manage the hiring process. It also provides an internal job portal for the organization.

Additionally, IceHrm features a staff training module that allows HR departments to manage training courses and sessions in their organizations. Users can assign specific training sessions to employees and keep track of their progress in the courses.

Services are offered on a monthly subscription basis based on the number of employees. Support is offered via phone and email.

Admin dashboard
Admin dashboard

Admin dashboard

Audit log

Audit log

Employee details

Employee details

Employee documents

Employee documents

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



45 Reviews of IceHrm

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 45 reviews

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Senura from NSBM Green University

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Quite good product among HRM legends

Pros

Lots of features. This product contain all the features that you seek from a HRM product such as payroll, leaves, audit log panel etc.
Audit log is very useful because you can find every change in there.

Cons

Navigation panel is so long. Need some developments in that.
Need multi level user privileges in the system.

Review Source: Capterra

Darika from CodeGen International (Pvt) Ltd

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

All in one HRM

Used this software while ago. It was quite good all the functions was there at the moment. Literally you can do anything regarding HR management.

Pros

All the modules for HRM are included. Salary, Leave, Attendance and etc.
Admin log is very useful. If anything goes wrong admin can find it from admin log.
Approves are also available.

Cons

Need some guide for a user who don't have any IT knowledge. But If you are already in IT field it's not a problem.

Review Source: Capterra

Vysakh from DevOpSpace

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Its good

Pros

Its easy and has a lot of features. User interface is also good for easy navigation and finding out where is what.

Cons

Havent experienced anything bad so far. Maybe would need to add some more additional features which are worth for an organization.

Review Source: Capterra

ISHARA from Mercy Corps

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great tool for managing team members and workflow

I save a time getting a real time payroll, that reflect my country tax calculation method and process.

Pros

Payroll integration, that can be personalized at own needs. Easy way to add an employee and to attribute him a managing rol.

Cons

The dificulty to export a better excel file compiled. I can not see the leave request of some of my team members for approval

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Awesome

Pros

It's got almost all high level features of transactional modules in Human Resources. Fully customizable

Cons

Some more modules on the developmental side like learning and development modules, this could be a valuable addition to your next version.

Review Source: Capterra

Grey from Hcsa

Ease-of-use

Value for money

Functionality

June 2018

Good software for the money

Pros

Ease of use , very user friendly. I liked how easy it was to navigate between functions. Out of all the software I tried, if I ever decided to switch, I would use this.

Cons

No real cons that I can think of. The software was very well laid out, easy to use and had all the functionality you need. Maybe, offer a feee version for small to start up business

Review Source: Capterra

Dymont Mangwengwe from THE HOBS GROUP SOUTH AFRICA

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

I am loving it

Pros

The software is user friendly and most of my clients are finding it easy to use and besides that it helps them have total control of their business without compromising reliability

Cons

Like all other software's you need to learn how to use it, not too much of a Hassle thought, you will need to focus on the goals not the challenge

Review Source: Capterra

Kalyan from OPTOBIZZ SOFTWARE Private Limited

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Overall good experience with ICEHRM but there are definitely moments when we felt there could be wow

1. Quick and easy basic set-up 2. No need to maintain employee records on lose excel files anymore 3. Easy for employees to login and take care of their basic needs - Check Holidays, Leaves, Manage project times, allocations, etc.

Pros

1. Extremely low learning curve
2. No major set-up time
3. Easy to use
4. Some pretty strong and versatile features
5. Seems to have a good community support which we did not need to use thus far.
6. System is reliable and mostly up, never seen a downtime during our use.

Cons

Some features are not that easy to use eg.
1. Payroll,
2. Reports
3. Leave submission and approval, etc.
4. Settings up Admin hierarchy, etc.

Review Source: Capterra

Jeff from Wintesting.com

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Using Icehrm was a great experience, a quick and up to the requirements.

Lots of learning

Pros

A quick solution to your need, I registered and got the cloud solution in hands in few mins, definitely no issues to get it worked for your company in minutes.

Cons

Nothing much found annoying, most of the features are as per HRM requirements, I would suggest them to make it good looking for customers attraction.

Review Source: Capterra

Joseph from JMH ENTERTAINMENT

Ease-of-use

Value for money

Functionality

June 2018

Very easy to use

Pros

I like that it offers a variety of features that are easy to use and train on. We use it everyday. Our team loves it

Cons

It seems old and run down with its color scheme and layout. Also would love for training videos to be created for easier training g

Review Source: Capterra

Júlio from PushStart

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Review on IceHrm

The application does seems to be a greate HR platform, but it may not be focused on your local needs.

Pros

The application feels solid, and has a modern look, which is rare in this kind of software. It has a lot of features, with many available settings

Cons

The software is complex, setting it up for our specific needs was much harder than we expected (we are under Brazilian work laws). The website does say it has support for Brazil (as a long list of other countries), but we couldn't find any resource on that.

Review Source: Capterra

Domonique from Step Above Home Care LLC

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Easy to start, Cost efficient for start ups, Easy to use

Pros

It was exactly what it said it was!!! I was able to get a free software system that wasn't the bare minimum just because it was free. Perfect for what we needed to use it for.

Cons

I believe that the new entrepreneurs are always on the go. Having a software system that also can be accessed in a phone app would be really cool!! That was in between wearing the many hats we wear we can easily click on the app and do things like enter patient information, etc.

Review Source: Capterra

Prasad from Rvim

Ease-of-use

Value for money

Customer support

Functionality

June 2018

It's nice product to use

Pros

Ease to understand when I started app there were some instructions and notification guided me for basic use.

Cons

Little improvement is needed stil advance features can reduces effort of users and should be careful about privacy

Review Source: Capterra

Christopher from Southern Maine Information Center

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Excellent and very improvements

Pros

Making sure that my employees are effective. It helps by explaining how to clock employees in and keep track of how many hours they are using

Cons

sometimes it takes slow to load had to refresh 2 times to get where i need to go. couldn't use the invoice tab without having to upgrade

Review Source: Capterra

Deborah from DM Transcription & Billing Services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Icehrm is a comprehensive suite of tools that has replaced the way I manage attendance & HR duties.

Cost-effective and comprehensive utility and tools.

Pros

Ice hrm has allowed our office to reduce clutter and paperwork of manageing employees, monitoring attendance, and implementing training. It is a terrific value for everything it provides. The time tracking alone is worth the recommendation on it's own.

Cons

Very little customer support from what I have found. More training materials should be provided, especially for the initial setup. Some features, such as clocked in status does not work (online version).

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Easy setup and great system

Made on boarding a breeze and half

Pros

A pro definitely would have to be the easy of use and the setup really guys you did great work

Cons

Support could use some help as in having employees who know what they are doing and know the product they are suporting.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Wasn't exactly what we were looking for but an interesting starter kit

Price point was a major factor in even considering IceHRM

Pros

It appeared user friendly and easy to use and the price. The pricing is good as far as employee cost. Most HCMs charges a substantial amount of money to manage employees and run payroll.

Cons

The limitations and not fully understanding what all can be done. I think the Software is still under developed compared to other Software in the industry. However with some time maybe the development team will make it more automated in certain task.

Review Source: Capterra

PRATIK from Thorat Tech

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Good software to use

Tracking and managing the attendance and leaves for every employee is a headache for me especially when I am traveling and by using icehrm I able to overcome those two things.

Pros

All the functionality we get for very minimal pricing. Setting up the whole software takes not more than an hour and very easy to use.

Cons

Look is not compare to other hrm systems and can be improved a lot.
Also many things are which are not needed can be hide from the dashboard.

Review Source: Capterra

Andy from AIS

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Good HRM solution

Pros

Ease of use, cost and accessibility make this a great solution to consider for a small to medium size business.

Cons

With any of these types of solution there is obviously a period of time for getting the HR staff upskilled.

Review Source: Capterra

Debendra from Centre for Youth and Social Development

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

This is one of the best HR Software in the market today.

Its helping us for completely automating the HR process of our company.

Pros

Very easy to configure, easy to use and extremely good customer support. The user friendly Interface can be easy understandable by any one in the office.

Cons

Mobile app is a must for any applications.Icehrm dont have a mobile app and its the only negative feedback about the software. They should work on it and should come out with a mobile app very soon.

Review Source: Capterra

Displaying 1 - 20 of 45 reviews