IDfy vs Justworks

RATING:

4.4

(27)

IDfy has 27 reviews and a rating of 4.41 / 5 stars vs Justworks which has 720 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (27)
4.6 (720)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 24, 2024
April 17, 2024
Pros/Cons
  • Pros

  • Good Service by the account manager. Very prompt response to any queries.
  • The documentation and the team's explanation of the API was very easy to understand and the team has a clear idea about the capability of the product.
  • Cons

  • The per hit charges of the APIs were a little high as compared to others.
  • There up time and reliability is bad. OCR gives incorrect data, sometimes aadhaar is down.
Read all user reviews
  • Pros

  • I am often blown away with how Justworks follows up with tools for me to use and to make sure I had my questions resolved. I also appreciate that I can take care of my team all in one place.
  • They are constantly evolving and rolling out more benefits to their customers. In addition, their customer support is some of the best I've experienced.
  • Cons

  • I don't think there are any features missing from Justworks.
  • The Help and Support are useless, they direct me to unrelated articles. I get too many emails - it is hard to determine when I need to act or when it is spam in disguise.
Read all user reviews
Pricing Range
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$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos