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Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Instaff
InStaff is a cloud-based human resources solution that offers tools for payroll delivery management, as well as a centralized repository to store employee information.
Instaff offers a dedicated portal for employees that provides access to pay stubs and tax deductions, and also allows them to submit tax forms online. A centralized admin portal allows users to store and access documents such as employee contracts, vacation requests, business policies, standard procedures and more.
Users can set document access permissions to make them accessible only to specific departments or individuals. Employee directories can be searched based on name, department or title. Employees can update their profile information including email...
31 Reviews of Instaff
Average User Ratings
Overall
4.65 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2019
Trevor from Flexahopper Plastics Ltd.
Verified Reviewer
Company Size: 11-50 employees
Industry: Packaging and Containers
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
May 2019
Paystub Perfection
The staff are professional and know there stuff. Any issues I have had have been addressed extremely quickly.
Pros
This software is an absolute breeze to use. We were looking for a solution without breaking the bank or outsourcing our payroll function. InStaff provided a perfect solution that allowed us to stop printing out pay advice and upload them to the cloud for our employees to see their information on a self-serve basis. Overall, this is the exact solution we were looking for, and its easier to use that I anticipated!
Cons
Nothing - its exactly what we needed. Couldn't have asked for a better solution.
November 2018
Karen from Mandelbaum Spergel Gluckman Group
Company Size: 51-200 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Excellent product; a real time saver
Using Instaff has significantly reduced time spent issuing & filing paystubs & T4s. Historical information is stored in one place and easy to retrieve. We have experienced notable savings on time, paper, storage & filing
Pros
the software is easy to use, errors are easily corrected & support from Instaff is readily available.
Cons
There is a time stamp in the history that doesn't match up to real time. I find that very puzzling.
Response from Hutility Integrated TechSystems
Replied November 2018
Thanks for the kind words Karen! As for the timestamp issue, your account's timezone settings were not set up. We've fixed that for you so the timestamps should show correctly now. -- The InStaff Team
July 2019
Jennifer from Price & Comin LLP
Company Size: 11-50 employees
Industry: Accounting
Time Used: Less than 12 months
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
July 2019
Good product
Pros
Employees had T4s and paystubs all in one place. Didn't have to email everyone out individually. Was easy to use.
Cons
updating with new employees sometimes was a pain.
Reasons for Switching to Instaff
Already using QBO and they introduced a paystub thing so had no need for instaff anymore.
November 2018
Indu from Universal Rail
Company Size: 1,001-5,000 employees
Industry: Railroad Manufacture
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
1.0
Functionality
5.0
November 2018
User friendly
Pros
Very friendly user Easy to follow steps Easy to send invitations Easy to upload pay documents Simple
Cons
When uploading pay Documents, need to Refresh It should be automatic Rather than a need to refresh
Response from Hutility Integrated TechSystems
Replied November 2018
Hi Indu, We appreciate your feedback. We've taken your suggestion and we're happy to say you no longer have to refresh the pay document upload page. It will automatically update the statuses once ready. Thanks! The InStaff Team
July 2019
Orjon from Platinum Electrical Contractors
Company Size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Perfect business tool
We are using InStaff for our payroll. All our employees have access on the portal, they submit their timesheets, with details of hours, overtime, project, task, units ect. Our Project managers are controlling the timesheets and approving them. Accounting is second level of controlling and gives the final approve. All the timesheets are uploaded to the accounting program. Now we need the 1/3 of the process time for payroll
Pros
Easy to insert data, compatible with our accounting program
Cons
Can't find for the moment. We use this tool for more than a year now
