Instaff

RATING:

4.62

(42)

About Instaff

InStaff is a cloud-based human resources solution that offers tools for payroll delivery management, as well as a centralized repository to store employee information. Instaff offers a dedicated portal for employees that provides access to pay stubs and tax deductions, and also allows them to submit tax forms online. A centralized admin portal allows users to store and access documents such as employee contracts, vacation requests, business policies, standard procedures and more. Users can set document access permissions to make them accessible only to specific departments or individuals. Employee directories can be searched based on name, department or title. Employees can update their profile information including email addresses, phone numbers, office locat...

Instaff Pricing

Paystub viewing pricing is based on a combination of the company's number of employees and pay frequency. Modular HRMS feature pricing is based on the number of employees. Contact InStaff for an accurate pricing quote based on number of employees and desired modular features.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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Instaff Reviews

Overall Rating

4.62

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 42 reviews

Trevor

Verified reviewer

Company size: 11-50 employees

Industry: Packaging and Containers

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

May 2019

Paystub Perfection

The staff are professional and know there stuff. Any issues I have had have been addressed extremely quickly.

Pros

This software is an absolute breeze to use. We were looking for a solution without breaking the bank or outsourcing our payroll function. InStaff provided a perfect solution that allowed us to stop printing out pay advice and upload them to the cloud for our employees to see their information on a self-serve basis. Overall, this is the exact solution we were looking for, and its easier to use that I anticipated!

Cons

Nothing - its exactly what we needed. Couldn't have asked for a better solution.

Lauren

Company size: 501-1,000 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2021

Central/Hi-Tech Auto Groups

Great experience! Very responsive. Easy to implement and use

Pros

Huge time saver for us with the paycheck and commission sheet uploads. We are looking forward to the W2s as well. People have really liked the time off as well.

Cons

Currently it still keeps my email address in the search box so I have to clear that out every time I need to search for an employee.

Response from Hutility Integrated TechSystems

Hi Lauren, we appreciate your review and feedback! The search box and email address issue has been patched, please give it a try. If you still have issues feel free to reach out support or your account manager.

Replied January 2022

Jennifer

Company size: 501-1,000 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

December 2021

Needs some things changed

needs changes for sure

Pros

easy set up to log in and view paystubs. I dont like that I cant lable what I am up[loading htough and seperate by folder

Cons

YOU HAVE TO FILTER OUT TERMED PEOPLE EVERY SINGLE TIME. We have high turnover and every time you need to manage a user you have to filter out the termed. This is way too time consuming

Response from Hutility Integrated TechSystems

Hi Jennifer, we've added a feature that let's you filter out inactive employees by default. You can reach out to your account manager, or have an admin user set it (via Admin > Portal Settings). Hope this helps!

Replied February 2022

Rhonda

Company size: 201-500 employees

Industry: Mining & Metals

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

January 2022

Instaff Use

Our overall all experience is good.

Pros

It is easy to use and allows up to control what levels of product we need for our business.

Cons

The search criteria is bulky. You always have to return to the main page when searching employee.

Reasons for choosing Instaff

It integrated with Sage 300

Karen

Company size: 51-200 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2018

Excellent product; a real time saver

Using Instaff has significantly reduced time spent issuing & filing paystubs & T4s. Historical information is stored in one place and easy to retrieve. We have experienced notable savings on time, paper, storage & filing

Pros

the software is easy to use, errors are easily corrected & support from Instaff is readily available.

Cons

There is a time stamp in the history that doesn't match up to real time. I find that very puzzling.

Response from Hutility Integrated TechSystems

Thanks for the kind words Karen! As for the timestamp issue, your account's timezone settings were not set up. We've fixed that for you so the timestamps should show correctly now. -- The InStaff Team

Replied November 2018

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