overall It is effective and help us to reduce human work and increase the productivity as we have all the reports which is required and also it has bot which solve day to day small issues where we stuck. Migration is very easy from your old system to iTrent.

It has all the function related to HR like Recruitment , payroll management, ESS, Timesheet, learning, performance management and others. So it's easy to manage the function at one place. We can manage al the work and also it show the summery with chart and graph which is very clear and easy to understand. This help you to see all the record of particular employee related to work, salary, advance, absences and other details. It can be access from anywhere and at anytime. Most unique feature of this that it has bot which help everyone to fix there issue. Also you can easily migrate from you legacy system.

It has all the feature which is require so till now I didn't face any challenges and in future also I hope it will be the same.

All HR objects in one place have allowed our organisation to vastly streamline our HR processes.

You start with a blank piece of paper which meant that we were not always able to benefit from aligning our processes with best practice.

Absolutely appalling customer service. I cannot think of a supplier I have had more displeasure dealing with. Could not wait to leave after five miserable years. Complete disaster from original implementation to the day we terminated our contract.

The core HR & Payroll systems work - that is it.

There is no support. The company want to extort you at every opportunity once you have signed up. They wanted to charge us for basic 2FA security on their product. Any software company recognise the need to ensure their product is secure - but MHR refuse to apply 2FA security unless you pay thousands. We required some basic data from our system, they constantly want to charge exorbitant fees for any small requirement. They recently quoted me £15,000 to get my own data from their system in a CSV format once I decided to move after 5 torrid years of working with this organisation. I had a third party get the data in 2 hours for a couple of hundred pounds.

unsure - it could work well for some but not our business

Lack of response or support for queries from relationship manager. Any request for help is met with a sell for extras

use to navigate through find itrent pages

better internal reports rather than SAP business objects