Jobvite

RATING:

4.1

(555)

About Jobvite

Jobvite Hire is a cloud-based applicant tracking system (ATS) that enables users to manage hiring processes including job distribution, screening, interviewing and sending out offers. It’s suitable for midsize and enterprise recruiting companies. Jobvite enables company to build a branded career site for candidates. The solution offers a variety of tools for managing the onboarding experience and compliance. Jobvite includes a customer relationship management (CRM) and recruitment marketing module that allows users to build talent pools of passive candidates that can be sent branded campaigns and communications. Jobvite’s ATS was named a leader in the "Forrester Wave for Talent Acquisition, Q3 2015."

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Reports

Jobvite Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Jobvite

1 - 5 of 538 Reviews

Michele

Verified reviewer

Education Management, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2016

Fast, intuitive, and quickly developing product

I oversee the hiring process for a 1300 employee school network. We hire around 400 new staff each year and have roughly 4000 applicants each year. We purchased Jobvite because of its user-friendly interface, the platform speed, and the multiple products that come rolled into one (video interviewing, reporting, pipeline management). Our application process is unique and we were able to customize the system for our use. Since purchasing in October, there have already been a lot of updates and improvements to products as well as new capabilities added. They have great customer service and listen to their customers' needs in making improvements (there is even an ideas section for current customers to make suggestions and have them be voted on).

PROS

We really enjoy the built-in video interview function. We also love the pipeline management, the reporting capabilities, and the overall ease of use.

CONS

We would really benefit from even more customization capabilities. Even though we love the video interview function, many of our applicants experience technical difficulties with it so it may help to make some system improvements there.

Paola

Mental Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

I am loyal to Jobvite!

I love Jobvite! I was introduced to it at my company prior to Behavior Frontiers, and upon my inception at Behavior Frontiers I suggested Jobvite. The owners of the company loved it so we launched it. It has made the hiring process more streamlined, and easier for our team. I love it so much that we are now looking into the on-boarding piece, which I feel, will make it easier for our HR Team and it will be a better candidate experience.

PROS

Everything is housed in one place. Everyone on the team can get access to the information they need. Hiring managers do not need to depend on the recruiter. Pulling reports is super simple. Customer service is always great. Easy application process for candidate. Easy hiring process for hiring team.

CONS

I wish there were more reports available with graphs and pivot tables that are less confusing when you download them on excel.

Reasons for switching to Jobvite

BambooHR was a system I didn't really like, at least the system we had was outdated and overwhelming.

Vendor Response

Paola, Thank you so much for being a Jobvite customer!!! We really appreciate you.

Replied October 2019

Elijah

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Jobvite is failing

Ask me this 5 years ago and I used to actually be a customer referral for them. I would rave about their easy to use system and it's ability to create a bought in hiring manager. You could share jobs direct to LinkedIn, you could track candidates well, and you could train a person in a day or two max. Now... They've acquired businesses and products that they charge for but that don't work. They turnover their account manager and customer success teams every 6 months. They are becoming dishonest and have zero accountability. They focus on selling versus providing a service. And in my most recent experience, they failed to notify me of our Account Manager leaving and that our customer success manager was away dealing with a VERY VERY VERY sensitive matter. Because they failed to notify me, I reached out to him about an issue lasting over 6 weeks. He was audibly distraught and wasn't supposed to be working. I mean I could hear they stress and sadness in his voice it was heartbreaking. It only laid more understanding for why employees are leaving this company. It's sad and unfortunately I've lost all respect for this company.

PROS

I liked the ease of use, the ease of training new hires to use the system, and the automatic job sharing. I used to like much more but we will get to that in later comments

CONS

The new features never work and will only cause problems. The customer service is arguably the worst I've experienced in my career. The prices increase with no increase in service. The company is in a steady decline as they only focus on acquiring new businesses and not creating a functional system.

David

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

A Recruiting team's best friend

Overall, a positive experience. We would recommend highly.

PROS

Since we implemented Jobvite, it has been a valuable asset to the Lewis organization, not just the Recruiting team, but to hiring managers and employees. From it's easy-apply features for candidates to its reporting functions to show ROI and /source hiring data, my team and I have been very pleased. The feedback we received from managers and staff have been positive. New employees (with simple training) pick up its features quickly and start using Jobvite right away for interviews, candidate evaluations, social sharing and/or referrals.

CONS

Jobvite has a robust reporting function and we use it for about 2-3 weekly, monthly & annual reports. Some of the other reports are difficult to create on your own, requiring help from your Jobvite rep and/or Jobvite customer service. The Engage portion of Jobvite (an extra feature) hasn't been that successful for us, but that may just be that we need more training. Either way, we don't use it much. Also, integration is a factor. If an organization has a separate HRIS, identify integration possibilities.

Reason for choosing Jobvite

Candidate ease of use, functionality, customer service, simple to train, etc.

Reasons for switching to Jobvite

It's been well over 5 years, but at the time, Jobvite was extremely progressive compared to Dayforce (it was called Ceridian at the time). Ceridian just couldn't keep up with the changing recruiting/candidate landscape.

Vendor Response

David, thank you so much! We appreciate you!

Replied August 2019

Martina

Education Management, 10,000+ employees

Used monthly for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2019

Complete ATS

As I currently work with another software, I miss a lot of the great functionalities Jobvite has and the freedom within it for the hiring manager to define each requisition flow/process.

PROS

Jobvite is a complete and multifunctional ATS. The candidate process can be tailored to each requisition need due to the multiple statuses, screening types and contact options. It feels like an actual flow and it makes it easier to follow the candidate journey and keep track of the email sent and received. Bulk emailing and bulk change of status are also 2 great tools - which I use to give for granted but I don't have in the other ATS I use for m current product (SF).

CONS

1. No access to knock out form templates + no option to customize basic templates 2. Not all entities/products are selectable when posting a JD 3. when searching a candidate name in the top bar, it should be made default that the search shows candidates in your own req. (With then the option to see all). Most hiring managers would be looking for their specific candidates.

Reasons for switching to Jobvite

Currently working with Salesforce as I changed product and the current one doesn't work with Jobvite. Salesforce is great as a full-scale integrated system for ATS+Operations+Payroll+Finance but, contrary to JV, the ATS part of it is very limited and hard to customize as it requires a lot of development effort.

Vendor Response

Martina, thank you so much! We really appreciate you!

Replied November 2019