Jolt Software

Jolt Software

Find out more:

Find out more:

About Jolt

Jolt is a human resource (HR) platform provided by Intuiplan. The system is scalable and appropriate for businesses of varying sizes. Companies in the food and beverage industry, hospitality and travel, retail, and others can use and customize the program to meet their needs. Core functions include personnel tracking, audit management, learning management, performance review, goal management, time and attendance and employee scheduling offered within an integrated suite. Employee scheduling and time and attendance can be purchased as stand-alone applications as well. Users also have access to a checklist of daily tasks to be completed by employees on shift. Inspection forms may be produced for management to review standards. Training information, employee announcem...
Close

Image 1 of 4

Jolt User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 259 reviews

User Profile

Debra

Verified reviewer

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2017

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Pros

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Cons

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Michael

Company size: 51-200 employees

Industry: Food & Beverages

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Great software for scheduling, food & beverage companies

I have cut my time that is spent making the schedule down from the previous program I used.

Pros

I have the ability to schedule as many positions to multiple employees for our Renaissance faire food and beverage staff..this is crucial when I need to have an employee work in multiple locations through out the day.

Cons

I am unable to send the schedule to just a select employee or employees. Currently I have to send it to the entire staff.

Reasons for choosing Jolt

The staff is able to download the App on their cell phone and put in requests off as well as the ability to use Bluetooth thermometers with the App

Reasons for switching to Jolt

The value for multiple locations in Jolt is significantly less than having multiple locations in Snap Schedule 365.

Jaime

Company size: 1,001-5,000 employees

Industry: Restaurants

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Great Support from CSM

Jolt has been great so far! Everyone has been super helpful and very accommodating. [SENSITIVE CONTENT] has been doing implementation with me and he is a ROCK STAR. He always makes time for a Zoom when I need it. He has great knowledge and is absolutely a delight to work with.

Pros

We LOVE the lists! We love the LOG BOOK! We LOVE the information library. With a few tweaks, scheduling could be outstanding as well.

Cons

Scheduling performance. I have provided requests to help make it better.

Reasons for choosing Jolt

No other products considered. Could have stayed with PlayerLync, but they can't really meet all of our needs. To have a one stop shop is great!

Reasons for switching to Jolt

Similar products but different. The portal is WAY easier to navigate. The bulk upload option on all the things is the GREATEST invention ever! Literally a GAME CHANGER. The labeling feature is what sold us originally, but the lists, logbook and the option for scheduling made us more interested.

Response from Jolt

Hi Jaime, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

Replied May 2022

rodney

Company size: 501-1,000 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

October 2021

this is an unscrupulous company .. stay away!

terrible! any company that makes it so hard to cancel a subscription has no faith in their product. It is a billing scam!

Pros

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Cons

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Response from Jolt

Hi Rodney, We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to support@jolt.com with any further comments, concerns, or suggestions you wish to share.

Replied October 2021

Roxanne

Company size: 1,001-5,000 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Jolt Gives Business Independence

It's been really good! Occasionally a migration or an update will down the app but it is usually resolved in a timely manner

Pros

I really appreciate that as the administrator I can write and program my own inspections related to my state, county, or company specific requirement without having to ask a dev to do that for me. I can get complex and focus on very specific areas.

Cons

I wish the reports for completed inspections also included the corrective action dialogues as one document rather than having to weave these two things together in post to get the whole picture

Reasons for choosing Jolt

We actually were recommended Jolt from a consultant who also works with Flying Food Group. It ticked all the boxes we needed so we didn't really shop around - we trusted the recommendation.

Reasons for switching to Jolt

Gleason sucks. We had to make changes related to covid protocol required by our county and when I asked for it to be done it wasn't implemented for 30-60 days in some cases because they insisted on managing the custom content. Gleason's interface and customer service also were terrible.

Response from Jolt

Hi Roxanne, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

Replied March 2022

Popular Jolt Comparisons