Jolt Software


 

Jolt is a human resource (HR) platform provided by Intuiplan. The system is scalable and appropriate for businesses of varying sizes. Companies in the food and beverage industry, hospitality and travel, retail, and others can use and customize the program to meet their needs.

Core functions include personnel tracking, audit management, learning management, performance review, goal management, time and attendance and employee scheduling offered within an integrated suite. Employee scheduling and time and attendance can be purchased as stand-alone applications as well. Users also have access to a checklist of daily tasks to be completed by employees on shift. Inspection forms may be produced for management to review standards. Training information, employee announcements, and HR issues are also manageable through Jolt.

Jolt is both browser agnostic and downloadable onto private servers. The software can be accessed via mobile devices and desktop computers to manage single or multiple business locations.

 

Jolt - Checklists within schedule
 
  • Jolt - Checklists within schedule
    Checklists within schedule
  • Jolt - Checklist customization
    Checklist customization
  • Jolt - Email and text notifications
    Email and text notifications
  • Jolt - Blocked clock punches
    Blocked clock punches
  • Jolt - Multiple calendars
    Multiple calendars
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

164 Reviews of Jolt

 

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Software Advice Reviews (3)
More Reviews (161)

Showing 1-3 of 3

Aubrey from Fiesta Fun Family Fun Center
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great step to take!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for training and lists. Love the emails when something isn't getting done or is overdue. Great for the cost!

Cons

Time clock not having a "break" feature. Setting could be more in depth of what people can see. Like we only have 1 person that schedules and does payroll but that setting is the same one we need our managers on to see the full schedule but they aren't allowed to see pay grades of other staff.

Review Source
 
 

Duncan from Air General
Specialty: Transportation

August 2016

August 2016

Definitely task management software worth consideration.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The actual process of building a checklist or form is quite simple. The vendor is very responsive to requests and eager to assist.

Likes Least

There's nothing negative about the vendor. They are really great to work with. Since I am not using all the features the home screen seems cluttered. Perhaps it's just me getting used to where everything is. A few things that i didn't like have already been corrected by the developers. I only have some minor format issues. The overall product is well thought out.

Recommendations

It's hard to evaluate all the products out there. It takes time to enter your forms, then use them enough to get 'a feel' for them. I put put this product on your short list.

 
 

Frank from Air General, Inc.
Specialty: Transportation

August 2016

August 2016

Great Start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Vendor has been great to work with, understands the product and uses, very repsonsive.

Likes Least

Product does not fit 100% for our needs, but it seems future features are being worked on.

Recommendations

Give them a call and listen to their demo, they will likely surprise you.

 
 
 
Showing 1-20 of 161

Debra from Incredible Foods, Inc.

November 2017

November 2017

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Ease-of-use

Functionality

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Value for Money

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Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Pros

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Cons

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Review Source: Capterra
 

Micojida from IQ BackOffice

November 2017

November 2017

Jolt is fine, but a lot of manual work needs to be put in to make it work.

Ease-of-use

Functionality

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Pros

I like the different types of checklists and forms that we can create in Jolt.

Cons

Had to set everything up manually to make this work. I have 700-800 tasks and when I need to put some updates, I can't do any bulk changes.
The reporting shows the items as Incomplete even if the deadline is in the future. This affects the percentage.
The report, when generated via excel, is not formatted.

Review Source: Capterra
 

Carrie from Chick-fil-A
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

We use Jolt as a task management software.

Ease-of-use

Functionality

Product Quality

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Quality

We benefitted from Jolt by being able to eliminate the clutter of paper checklists, track team member progress, and communicate more efficiently.

Pros

Jolt has streamlined our task-management and reduced our need for paper checklists, handbooks, and documents, reducing clutter. It is useful to have as a means of employee communication.

Cons

This software can be a bit confusing to learn, including learning how to navigating through all of the features.

Review Source: Capterra
 

Jeanaea from Chick-fil-A
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

A+ Customer Support- Lesley offered genuine 2nd mile service and remarkable follow through!

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Functionality

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Value for Money

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Labels, tracking, checklists, accountability, and more! When I do happen to have a question for customer support, they have always gone above and beyond to resolve the issue and make sure I feel respected and appreciated as the customer.

Pros

Once it is set up properly, it is extremely LEAN and user friendly. Minimal training required for the average user. Accountability and quality are now more easily monitored.

Review Source: Capterra
 

Dan from PizzaMan Dan's
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Exceptional customer support

Ease-of-use

Functionality

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Value for Money

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Time saver, temperature tracking, employee training, elimination of paper lists, ease of use, permanent records, notification of task completion. All this and we haven't even scratched the surface.

Pros

Eliminate paper, intuitive setup, adaptable to our systems, timer saver, permanent log, training potential, temperature controls, and we haven't even scratched the surface!

Review Source: Capterra
 

Matthew from Flip Out (Stoke & Chester)
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Jolt has revolutionised the operational aspects of our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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- Increased efficiency
- Accountability
- Tangible statistics on operational performance
- Ability to compare site performance
- Notifications when important tasks aren't completed
- Improved communication with team
- Ability to support management team without being on site
- Flexibility to easily change operations
- Autonomy for management team to create their own lists to improve the running of the stores
- Complete visibility of the operations in the business
- Streamlined scheduling

Pros

Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues.

The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours.

The lists functionality is invaluable and has revolutionised the operational aspect of the business. Being able to create tasks ranging from daily cleaning right up to annual audits has allowed us to pre-plan the whole year knowing that nothing will be forgotten. The notifications and review section has created accountability that would not be possible without this software.

I never imagined we would have such control and visibility of the day to day running of the business.

Cons

I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.

Review Source: Capterra
 

Al from Thunder Road
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Excellent.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Support

Jolt helps us get the check list and the job done.

Pros

Jolt does a great job of holding people accountable for completion of a check list. Great companies do the same thing again and again. Jolt helps. Best decision that we have made in the last couple years.

Cons

Works as I want it to. Jolt doesn't work on android tablets but that is no big deal as Ipads can be used.

Review Source: Capterra
 

Cheryl from La Forketta Singapore

September 2017

September 2017

Well worth the money and absolutely perfect support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is indeed an user friendly software, yet it is also very powerful. The first time I was introduced to this software, I thought I would take a long time to learn because this software has so many features. Well, I was wrong, I took only a solid 1 week to build all of the basic things and use the software fully. My super helpful trainer, helped me to get through all of the introduction process and trained me so that I can start using the software ASAP. Knowing that building an account from zero was not easy, but He really supported me all the way. Big thanks to him that I am now able to operate this software maximally and teach my colleagues to use this software as well. This software is highly recommended specially for the Food and Beverage Industry.

Cons

This software does not provide other languages (besides English) for the users, so it will be difficult to use for the users that are not English-spoken.

Review Source: Capterra
 

Jason from Niemergs Steakhouse

September 2017

September 2017

Jolt has helped me get my team of managers on the same page!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

It helps with consistency. It also is easy to review and to hold people accountable. It also allows me to communicate with my staff even if I don't see them everyday

Cons

Initial programming takes a while to get setup - but once it's going it is great. Once I got the administration part figured out - it was easy for my staff

Review Source: Capterra
 

Jonathan from Alessios Windermere

August 2017

August 2017

Very easy to use. Great tool for success.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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simple tasks are easy to check on, and the app is very accessable from an ipad or phone.

Pros

The scheduling is very easy to use and i also like the picture feature. There are not words to say how i feel.

Review Source: Capterra
 

Christian from Provo Beach

August 2017

August 2017

We use Jolt for both our scheduling and our cleaning checklists. It is easy to use and works great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I like the ease and the look and feel of the scheduling platform. Checklists are also easy. I like that it offers multiple solutions in one package. Overall it is great to use. Support has also been great.

Cons

There is some functionality we wanted for employee training videos that was not there. Other than that I cannot remember other things we don't really like.

Review Source: Capterra
 

Jeff from Lancaster Cupcake
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

The program is great once you take the time to build your forms and lists and add you company docs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It replaces loads of paper and binders full of company docs and trading manuals.

Pros

Allows for a single employee operating system. It becomes the go to for everything from clocking in to training to everyday KPI tracking.

Cons

There are no intergrations. So the data that is filled out in Jolt stays in Jolt and needs to be manually extracted to be useful for inventory, job performance, KPI tracking...

Adding intergrations like Google Apps and QuickBooks would make Jolt the ultimate tool.

Review Source: Capterra
 

Alyssa from Cluck N Cleaver
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Easy to use, tech support are AMAZING. Love the functionality of it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Love all the different types of lists you can do. Schedule templates are really easy to do the schedule quickly

Pros

Once you have learned everything it has to offer it is amazing. Scheduling is a breeze. I love the list aspect to keep my crew on the right track for cleaning/open and closing lists. Customer rep is always available. I love how quickly he gets back to me about questions I have and is so nice and understanding.
I do not have many bad things to say. It was a little difficult to get us to but once I was trained it has been awesome.

Review Source: Capterra
 

Erica from Smoothie King

August 2017

August 2017

My experience with Jolt has been amazing. The team made the setup of our 3 locations a breeze.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.

Cons

Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.

Review Source: Capterra
 

Steve from SAC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Outstanding & solving our schedule problems.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Profitable results & ease of managing emp's.

Pros

The results. We are saving up to 80 hrs per week over our previous scheduling process (35 Emp - retail). Once it was set up, the ease of going week to week, making changes, interacting w Emp's through the app has made a big, positive difference. Additionally, the Jolt Team helps you set up & learn quickly. They do outstanding work in my experience.

Though I own the business, I now open w 1 other, have reduced staff (including mgt) & I can reward diligent, productive emp's w avail hours. No one will watch your business like you do - Jolt lets me do that. We are also implementing other Jolt features now, for better control of work quality.

Glad to have found Jolt!

Cons

Some future features will help us in our application, but our method in Jolts existing functions work fine.

Review Source: Capterra
 

BRIAN from DAIRY QUEEN
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

CUSTOMER SERVICE IS TOP NOTCH.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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NO NEED FOR PAPER ANYTHING.

Pros

IT HAS STREAMLINED MY QSR BUSINESS AND HAS 100% ACCOUNTABILTY TO MY STAFF. LOVE THE TIME STAMPS AND NAME STAMPS.

Cons

IT COULD BE A LITTLE MORE FLEXIBLE IN SOME INSTANCES. OVERALL REALLY GOOD. I FEEL THE DEVELOPMENT TEAM IS WORKING ON EXPANDING IDEAS.

Review Source: Capterra
 

Eric from Culver's
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

The app has really helped the efficiency of our restaurant and the customer support is awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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It has made our restaurant much more efficient.

Pros

How easy it is to work with. Our team loves working with the checklist and earning the points. Setting up checklists is extremely easy. Love the bluetooth thermometer!

Cons

We wish the checklist could be subdivided within the checklists- meaning that if the checklist as a whole only needs to be done once per week, but some of the categories need to be done more than once per week, that can be done within the checklist.

Review Source: Capterra
 

Cyrus from Ocean Park Corporation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Speedy Deployment

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Value for Money
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Support

just begin using, to be verified

Pros

1. Ease to use
2. Fast Deployment
3. Support Offline mode (iPad)
4. Custom made for inspection
5. Easy to share manual

Cons

1. Lack of user right control on web console (especially on privilege setting for checklist, somehow to follow up user is not iPad user)
2. Lack of API for system integration
3. AD authentication
4. Upload file on web / select photo on mobile device (instead of taking)
5. Weak on data analysis (Browse List / Grid View can't be filtered by content of checklist)
6. Empower the iPhone version (list beta)
7. (List) Location check-in by GPS or iBeacon
8. Review / Approval progress on checklist

Review Source: Capterra
 

Craig from East Madison Chick-fil-A
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Jolt has saved me money and given me Peace of mind.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Saved tons of labor hours avoiding day dots.

Pros

Ease of printing labels. Employees love doing the electronic checklists! They get very excited when it populates.

Cons

Wish I could manually adjust employees availability for them. Some of my employees don't have email.

Review Source: Capterra
 

Ashley from Chick-fil-A Montrose
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The Jolt Software has changed the day to day operations of our store for the better!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Faster scheduling, easily accessible checklist, bluetooth printer

Pros

It's easy to use with so many options to be able to use at our store. We went from using so much paper to using iPads. Scheduling is so much easier and takes way less time than any other software that I have used.

Cons

Sometimes a little glitchy with both apps and the website. I have had days where the lite app has crashed and we weren't able to find our schedule; however, it was quickly resolved.

Review Source: Capterra