Jolt Software


 

Jolt is a human resource (HR) platform provided by Intuiplan. The system is scalable and appropriate for businesses of varying sizes. Companies in the food and beverage industry, hospitality and travel, retail, and others can use and customize the program to meet their needs.

Core functions include personnel tracking, audit management, learning management, performance review, goal management, time and attendance and employee scheduling offered within an integrated suite. Employee scheduling and time and attendance can be purchased as stand-alone applications as well. Users also have access to a checklist of daily tasks to be completed by employees on shift. Inspection forms may be produced for management to review standards. Training information, employee announcements, and HR issues are also manageable through Jolt.

Jolt is both browser agnostic and downloadable onto private servers. The software can be accessed via mobile devices and desktop computers to manage single or multiple business locations.

 

Jolt - Checklists within schedule
 
  • Jolt - Checklists within schedule
    Checklists within schedule
  • Jolt - Checklist customization
    Checklist customization
  • Jolt - Email and text notifications
    Email and text notifications
  • Jolt - Blocked clock punches
    Blocked clock punches
  • Jolt - Multiple calendars
    Multiple calendars
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

185 Reviews of Jolt

 

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Software Advice Reviews (5)
More Reviews (180)

Showing 1-5 of 5

Jodus from Imbric-8
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Productivity plus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

No

Pros

This will maximise the productivity of the workplace regardless of size. We are a small team but this software has made a lot of difference to our teams efficiency

Cons

It is a little expensive. You need to know what you want to do with it before you purchase

Review Source
 
 

Robin from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Very Innovotive Management Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Everything is digital and almost any user will be able to download the content. That's one of the best features.

Cons

It is not user friendly and not intuitive, we have to spend time understanding its capabilities. Slightly sluggish.

Review Source
 
 

Aubrey from Fiesta Fun Family Fun Center
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great step to take!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for training and lists. Love the emails when something isn't getting done or is overdue. Great for the cost!

Cons

Time clock not having a "break" feature. Setting could be more in depth of what people can see. Like we only have 1 person that schedules and does payroll but that setting is the same one we need our managers on to see the full schedule but they aren't allowed to see pay grades of other staff.

Review Source
 
 

Duncan from Air General
Specialty: Transportation

August 2016

August 2016

Definitely task management software worth consideration.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The actual process of building a checklist or form is quite simple. The vendor is very responsive to requests and eager to assist.

Likes Least

There's nothing negative about the vendor. They are really great to work with. Since I am not using all the features the home screen seems cluttered. Perhaps it's just me getting used to where everything is. A few things that i didn't like have already been corrected by the developers. I only have some minor format issues. The overall product is well thought out.

Recommendations

It's hard to evaluate all the products out there. It takes time to enter your forms, then use them enough to get 'a feel' for them. I put put this product on your short list.

 
 

Frank from Air General, Inc.
Specialty: Transportation

August 2016

August 2016

Great Start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Vendor has been great to work with, understands the product and uses, very repsonsive.

Likes Least

Product does not fit 100% for our needs, but it seems future features are being worked on.

Recommendations

Give them a call and listen to their demo, they will likely surprise you.

 
 
 
Showing 1-20 of 180

Paul from Kids After Hours Inc.

February 2018

February 2018

Excellent, easy to use, amazing customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Jolt has allowed our company to become more aware of our everyday operation spending as well as assist with keeping our daycare centers clean and organized throughout. Customer rep, in the customer service department, has been SO helpful and is ready to answer any question that may come up.

Review Source: Capterra
 

Elizabeth from Arrington Management Group
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Jolt has made the day to day operations in our restaurants much more efficient!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are able to track temperature and cash register balancing history easily and remotely. For example, if our maintenance team asks if a piece of equipment has been staying in temp, it can be easily checked by reviewing the history of temperatures for that piece of equipment. As supervisors of 7 food service locations, Jolt also allows us to monitor the balancing of our registers remotely by having an email sent any time the store does not balance. It also allows our management team to complete store checks every shift to ensure that the store meets company standards. This has made for cleaner and safer restaurants.

Pros

As supervisors of multiple food service restaurants it is easy to miss crucial information. With Jolt, when a piece of equipment is temped out of range or a safe does not balance we are automatically sent an email and made aware of the issue. This prompt notification allows us to ensure corrective action is made immediately.

Cons

The only con we have noticed is that the app cannot alert you a list has become available unless the app is opened. This has caused some of our managers to forget to do lists. We have found a work around by setting alarms on the iPad reminding the management team that the list is now available to complete.

Review Source: Capterra
 

Lauren from Draganetti's Ristorante
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I think the most valuable feature is that I can use this for training. I can put in training videos, photos or documents to ensure my staff is all trained the same way!

Pros

I like that Jolt has many different functions and uses. I can use it to train new staff, my current staff uses it daily for their checklists, I use it for reporting and scheduling as well. The customer service is very helpful!

Cons

I do wish there were a couple other functions, one being a "crib sheet" which would be automatically emailed daily with that day's staff.

Review Source: Capterra
 

Scott from Smoothie King
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Allows me to successfully operate multiple stores without having to be in every store, every day.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

Jolt gives me time back everyday, by allowing me to easily review each checklist from my computer, no matter where I am at. This ensures critical maintenance tasks are being completed on a daily basis, saving both time and money on potential costly repairs. The list feature, helps me confirm temperature logs are being completed, the ice machine is being cleaned routinely, and much, much more. I use the list feature to ensure deposits are being made daily, I can see the deposit receipts stapled to the end of day summary's without having to be at each store.

My employees love the labeling machine! The labeling machine saves time and money, by offering a consistent, streamlined labeling process. Receiving orders takes much less time. Previously we were manually filling out labels, which took up to 20-30 minutes, two times a week. With the Jolt labeling we don't have to worry about incorrect dating, or wondering who labeled something. We go through a lot less labels as well.

Cons

I would like to see the schedule linked to the lists. Besides that, Jolt has been a great products and given me back so much time, and less worrying about something getting done.

Review Source: Capterra
 

Alexander from Panifico - Sandwich Shop & Espresso Bar

February 2018

February 2018

Fantastic App that helps us keep things in order!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stabilize operation on a micro-level

Pros

Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly.

Cons

Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins)

Review Source: Capterra
 

Kyle from Chick-fil-A

February 2018

February 2018

Great labels! Haven¿t explored other things

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

Labels are awesome! I honestly don';t have much experience with any of the other features.

However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling

The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around

Review Source: Capterra
 

Mike from Chick-Fil-A

February 2018

February 2018

Very easy to get training from

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how we can make to do list for my team. I also like how it links request off to the schedule. This leaves less error for days off being requested.

Cons

I do find it easy to check out who did what task that said were done. I feel it is hard to find and should be easier.

Review Source: Capterra
 

Aaron from Flying Saucer Pizza

February 2018

February 2018

Jolt transforms our workforce into an efficient well-oiled, agile machine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Massive operational efficiency.

Pros

Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations.

Cons

Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue.

Review Source: Capterra
 

Brooke from Este Pizza Sugarhouse
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I have been looking forever for software that had all of the functions that Jolt has.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the accountability that Jolt creates for my staff. The label maker is great. I also like that I can get a notification if one of my coolers is not holding temp.

Cons

There are a couple of features that I would really like to see added. The first would be a timer that you could set inside of the lists. For example, when we are cooling hot foods, we have to take temps at specific times and track them. Right now we have to set an external timer and it would be a cool addition to be able to do that all in 1 spot. The second would be to have the ability to copy a list template and modify it from the clone to another template. We have lots of lists that are very similar in the setting we need and just repeat on a different day, like daily cleaning tasks, and it is somewhat time consuming to create each template from scratch.

Review Source: Capterra
 

Justin from URBAN JUICE PRESS
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Very practical software for any business needing to organize staff schedule

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of use and organization

Pros

Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)

Cons

When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.

Review Source: Capterra
 

Jennifer from Mario's Pizza
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

very functional- easy to use- Amazing customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

employees know what they are supposed to be doing and what is required of them. Managers can communicate important things that happen on their shifts as they happen.

Pros

I love that my employees can use the system on their cell phone or on the desk top this helps them with their daily to-do lists.

Review Source: Capterra
 

Judy from Hamilton School District #3
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Everything in JOLT works as represented and Customer Service is Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has allowed us to streamline and better document our Quality Control Program and our Safety inspections. We now can be ready and efficient in providing needed information to any state inspections that we have.

Pros

Provides good documentation for our quality control and safety programs. It has extreme customization and it is easy to print out the inspections for the night crew and the users are happy with a program that is quick and easy to use.

Cons

There really isn't anything I don't like about JOLT. It does have a learning curve but the customer service makes that much less painfull. Once you get the idea of how the programs does things it does make sense and is quite easy to follow. I have several people using the program who are very resistant to having to do the checklists and inspections and they even are happy about having a program that makes the process quick and easy.

Review Source: Capterra
 

John from Costa Vida, Draper
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I love JOLT! Helps us keep a clean and orderly restaurant!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy it is to add lists and to communicate with employees. I also like how once a monthly or daily list is created, it just pops up automatically.

Review Source: Capterra
 

Brandon from Talen Pizza
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Pretty good overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

bad the time I've saved building my schedule is astronomical. Everything is just so easy to move around. After I put some projections in, I can see plainly how much money i'm wasting on labor and where I'm understaffed. Also, when I used to build my schedules, I would get complaints from employees all the time about how I scheduled them on a day they wanted off or outside of their availability or too little or too many hours or whatever the case may be. Now I get hardly any and when I do, I can say "well did you give me your availability?" The answer is always no and then it's their responsibility to solve it

Pros

The administrative side of the software is pretty intuitive, but advanced enough to really customize. I have not had a lot of time to play around with the other features just yet, but the scheduler is top notch. I especially like being able to make a template with unassigned employees. Every week I just drag and drop my crucial shifts to the people that can fit them and then build my schedule from there. Really the schedule building feature is just fantastic overall. I must have saved at least 6 hours of time every week since I started using Jolt if not more. Having availability and time off requests laid out over the scheduler is so nice. I employ a lot of college students whose availability can change weekly. Them having the ability to change their availability on the fly is incredibly useful for me. I used to compare my schedule to hand written notes and an availability spreadsheet. I couldn't imagine going back. Last thing I have to add is the customer service from Jolt is top notch. And I mean REALLY great. They set me up with a personal representative of which I have all contact information I need to contact at anytime directly. Every time I send an email to Jolt, it is answered almost immediately. If I bring up a question they don't have an answer for, the make an effort to find it and always get back to me. My rep Johnathan is like the friendliest guy I've ever talked to. The Customer service of this company is reason enough to purchase the software.

Cons

The fact that it is browser based. I don't care how fast your connection is, sometimes it's going to lag. Also, what's with needing an iPad for half the features?. What if I want someone to be able to see everyone on the schedule, but not change the schedule? And by far the most annoying thing is the Jolt Lite app. It's not intuitive so I end up putting availability in myself for employees that can't figure it out. The interface of the app looks pretty bare. Like a webpage from the late 90's. When I get a push notification, it would be nice if the app opened up to whatever it is I need to approve/deny instead of the default page I set, or the last page I was on. And availability is set as "unavailable to work?" It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.

Review Source: Capterra
 


January 2018

January 2018

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of scheduling and how it lists the employees, the are all consolidated on one page which makes it easier to find their contact information

Pros

i like how it automatically sends us emails to show us our weekly schedule. request for time off or communicate with your boss is effective.

Cons

that it doesnt send daily text reminders or sync to your calendar on my iphone, i have to input it myself or open my email to view my schedule

Review Source: Capterra
 

Denise from Black Swan Lakeside Boutique Hotel & Spa

January 2018

January 2018

Not quite perfect but support is excellent and they take on board suggestions for changes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Pros

The scheduling side is excellent. Easy to use from both our employees point of view and payroll. Great record keeping.
The list creation is sometimes a little confusing but support is always quick to respond and very helpful. The lists are a great tool for staff and we have found that being able to adjust them as needed to get the best result from the staff members actually responsible for completing the lists is pretty easy. We supply and sell food onsite to our guests which brings with it all sorts of food hygiene expectations from local government and a large amount of record keeping for this. The lists we have developed allow us to complete all requirements on Jolt with easy access when needing to audit the results. All staff find completing them easy. Auditing the correct completion of the lists by staff is also simple. This leads to higher compliance and can also be used as a performance tool with staff management.

Review Source: Capterra
 

solomon from Carillion Services FSCC Inc.

December 2017

December 2017

great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Accountability: it does show who has completed tasks and who has not. we use pictures and Videos where necessary
productivity: It does show who has completed tasks at allocated time and
Attendance management: clock-in and out on feature on IPAD enable us to monitor attendance

Cons

removing role every time from a person who is not schedule to work and assign it to another person. I think It should be in line with the schedule. If no one is scheduled to the role, the task should not be failed

Review Source: Capterra
 

Desiree from Clare County Senior Services
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Fantastic!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and the customer service from Jolt is stupendous.

Pros

Jolt is extremely easy to use. I was looking for an easy software for our Home Health Care Aids, and Jolt hit it out of the park! The app is very user friendly for my workers. I really love that I can work on the schedules from anywhere and I'm not tied to one computer.

Cons

We utilize a monthly layout for my workers schedules, which Jolt currently doesn't support. Jolt reached out immediately after my initial set up to ask if I needed anything else, and I brought this up to them. They reached back out and have taken my comments seriously, which I appreciate as a consumer.

Review Source: Capterra
 

Debra from Incredible Foods, Inc.

November 2017

November 2017

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Pros

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Cons

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Review Source: Capterra
 

Micojida from IQ BackOffice

November 2017

November 2017

Jolt is fine, but a lot of manual work needs to be put in to make it work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the different types of checklists and forms that we can create in Jolt.

Cons

Had to set everything up manually to make this work. I have 700-800 tasks and when I need to put some updates, I can't do any bulk changes.
The reporting shows the items as Incomplete even if the deadline is in the future. This affects the percentage.
The report, when generated via excel, is not formatted.

Review Source: Capterra