About Justworks Hours

Justworks Hours is a cloud-based time tracking solution designed for mobile workforces to monitor and automate employee work hours, project tracking and overall organizational performance.

Justworks Hours' mobile app helps teams to track time through the Justworks Hours mobile app or in the office. Employees can review their own shifts, correspond with colleagues and stay organized on a day-to-day basis. In-app reminders and notifications help remind employees to take breaks and clock in and out.

In Justworks Hours, each work shift is automatically documented. It offers reports on users’ time, labor and project data which are available remotely and via desktop.

Justworks Hours is suitable for startups, small businesses and companies with hundreds...


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496 Reviews of Justworks Hours

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(318)

318

4 stars

(149)

149

3 stars

(39)

39

2 stars

(6)

6

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 496 results

August 2018

User Profile Picture

Kelley from Spotless. by J. Ferrari

Verified Reviewer

Company Size: 11-50 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

August 2018

Boomr is a Really Good Time Tracking Program

We had a really good experience with Boomr and used it for a couple of years. The QuickBooks integration is great as is the GPS tracking - really important to know that your employees are actually where they say they are. We ending up switching to another time tracking program that was more comprehensive and tailored to our specific industry, however I’d really recommend this to anyone needing a reliable time tracking program.

Pros

It’s an easy and comprehensive way to track time - especially when you have lots of employees with different shifts - and it integrates with QuickBooks which was great for us.

Cons

For our industry in particular, it woud’ve been really helpful to be able to have some sort of alert if an employee does not show up for a shift. Additionally a lot of employees had issues clocking in or out at times.

November 2019

Josh from The American Institute of Certified Tax Planners

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Boomr is Amazing!

I love the chat option with Boomr, so many of my difficult questions have been answered with a simple chat. [SENSITIVE CONTENT HIDDEN] has been amazing and extremely responsive to all my questions, even if the answer isn't the direction I hoped it would be.

Pros

I love the time tracking features with the app. We recently started using the Time Off Requests and it has helped us to track our time off requests more efficiently as well as effectively. We love the ability to track lengths of lunches and being able to see the "approaching overtime" tracker on the desktop version.

Cons

1 thing that I wish the software did was able us to track "unpaid time off". I understand the reasons it doesn't but if we had this ability it would eliminate our need to use a secondary software to process all time off requests. As it stand right now, we still have 2 different time allocation systems we have to use in order to show all of our needs.

Reasons for Choosing Justworks Hours

The ability to download the app on different devices and the simplicity of the app itself.

Reasons for Switching to Justworks Hours

Simplicity, ease of use, tracking, GPS location, Job Site tracking.

May 2016

Thomas from RaceWire LLC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

May 2016

Basic Functions are OK, advanced functions are lacking.

Pros: 1 Android market 2 tracks previous days worked Cons: 1 Either the app name or icon needs to be modified to reflect its purpose. It's a great name and a professional icon but neither imply its use. Hard to find when looking for it with the rest of my apps. Nothing jumps out that this app is for work. To be honest I almost deleted the app a few times because it appeared to be a social media app (like twitter) in my apps menu that I didn't know how it got there. So, there really should be an icon reflecting a punch card or a dollar sign or a business guy in a suit etc. etc. etc. that makes you think "oh ya that's for work". The same goes for the name, perhaps just "Boomr punch card" ... "Boomr pay tracker" .. "Boomr hour tracker" ... "Boomr for work"... 2 no place to add mileage driven that day 3 can't request time changes through the app (if I mistakenly hit check out or forgot to check in for an hour after being at work). I have to contact my employer via text or email or in person while a note attached to those hours that day within the app would save time and confusion. 4 GPS HAS to be on to check in? I often turn my GPS off for battery saving. I don't want to be forced into turning my GPS on so I can be checked into work to get paid. 5 time stamp is in GMT (Zulu time zone) i believe for some reason? After I click on a specific day and see the details then it's displayed in local time. It needs to be displayed in local time from the beginning, at very least, for the employees. 6 allow rounding if employer permits it. I'd rather get paid to the nearest 15min. Leave the time stamp for the records fine but allow rounding for the nearest quarter hour for pay calculations. For example: let's say 2 employees show up and leave work at the exact same time. One employee may "click" check in while in their car, the second they pull into the parking lot at work and check out the second they leave the parking lot (maximizing their time 'at work'). While the other employee parks, goes upstairs to the office, sits down and then clicks check in. That same employee then checks out as they leave their desk for the day. The way the app is set up now, the two employees will receive different amount of hours (the minutes adding up each day) even though they each actually worked the same amount of time. Both employees should reasonably be getting the same amount of hours paid. For this can only be accomplished by the "buffer zone" created by rounding.

September 2021

Stephanie from Madison Square Park Conservancy

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

September 2021

Perfectly Priced

Pros

Very easy to pull reports for timekeeping. Integrated with the Justworks' time off system. Customer support is fantastic and responds quickly

Cons

Slight learning curve when you first pull reports, but their customer service team is great at explaining how to use the platform.

Reasons for Choosing Justworks Hours

Cheaper

April 2020

Sandy from Neighbors in Action

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Incredibly intuitive for the entire team

Pros

The transition to Boomr was incredibly easy. The customer support team is fantastic and they are incredibly responsive and willing to find a resolution to any issues we have. All of my staff find it simple and intuitive to use and it's made our payroll and invoicing so much easier.

Cons

When we signed up for Boomr we were told that a scheduling component would be added in the first quarter of 2020. There have been issues with that and now the message it will likely be released in the third quarter of 2020. While we didn't sign on specifically for scheduling, it would help us streamline our system and reduce redundancy.

Reasons for Switching to Justworks Hours

CareSmartz is really designed for the healthcare industry. While we provide in-home care and were assured that the product would meet all of our needs, it was complicated and incredibly time consuming. There were so many features that we had to bypass in order to utilize the things we needed. The customer service team promised us things they could not deliver and when asked about them they became defensive and rude.