What is Kidkare?

Kidkare is a cloud-based childcare management solution designed to help daycare centers and sponsors manage operations related to meal planning, admissions and Child and Adult Care Food Program (CACFP) claim processing. Features include attendance tracking, reporting, role-based permissions, remote access and finance management.

The application enables centers to calculate claims on food and attendance, reimbursement rates based on income, food service costs and point-of-service meal counts. Professionals can use the solution to enroll new providers in a sponsorship program and categorize claim processing permits by setting up various statuses such as pending, active, hold and removed. With the accounting module, in-home daycare providers can track income or ...


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Supported Operating System(s):

Web browser (OS agnostic)

509 Reviews of Kidkare

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(383)

383

4 stars

(102)

102

3 stars

(10)

10

2 stars

(6)

6

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 509 results

January 2019

Cheryl from Noah's Ark Family Child Care

Verified Reviewer

Company Size: 1 employee

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2019

Love being able to record my childcare meals online

I love my experience as far as my child care business goes. I have not used the accounting software but I am considering signing up for that. As I stated, the customer service side is the only downfall so far. I haven't had to use the customer service for a while so I hope it has improved.

Pros

I love the ease and availability on different devices to record my meals and attendance.

Cons

Customer service is very slow when you do need help...it takes days and sometimes weeks to get no answer most times. Very frustrating to say the least.

August 2020

Nancy from Creative Child Daycare

Company Size: 1 employee

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

August 2020

Good program but needs invoice change

Pros

Easy to use, convenient, stores all kids that have been enrolled, report features are nice.

Cons

The main one for me in the invoicing. I do not send invoices to my parents or have any need to. I would love to have the option of just recording the payments. I hate creating invoices only to record a payment and the feature of reoccurring invoices is great if you receive the same amount from a parent every month which I don't

November 2020

Isah from FUTA

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Love having an option for me to record my childcare suppers on the web

By and large: I love my experience the extent that my youngster care business goes. I have not utilized the bookkeeping programming yet I am thinking about pursuing that. As I expressed, the client support side is the main destruction up until this point. I haven't needed to utilize the client support for some time so I expectation it has improved.

Pros

I love the simplicity and accessibility on various gadgets to record my dinners and participation.

Cons

Customer administration is exceptionally moderate when you do require help...it takes days and once in a while weeks to find no solution most occasions. Extremely baffling no doubt.

January 2018

Melissa from Melissa Huber Family Child Care Home

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2018

Disappointing, abysmal performance

electronic reporting to CACFP

Pros

Web based application you can access from any device, simple data entry Nothing else to say good about this product, however, there aren't enough characters in the con category

Cons

Providers were forced to switch to this new program no later than October 2017. Once switched you quickly find that multiple features we had access to in Minute Menu were no longer available. On top of that, not all the reports work correctly, payments are not processing on time, not all invoices generate appropriately, parents have been double invoiced, parents were sent invoices from providers in other states with other children's names, child care rate, the providers name, address, and EIN number. There's also been instances of data being dropped out of the program that had been previously saved by the provider. The customer service is best described as non existent. It may take MONTHS for them to respond to a help ticket, that is if they respond at all. You will also find that your help tickets will get "closed" with zero communication and without the issue being resolved. We have been assured that the issues would get better, but in fact, the issues seem to be coming more and more regularly. This company absolutely does not provide what they promised or what we are paying for. IF you choose to use this program you will find yourself spending extra time re-entering information you've already input, calming parents down about double bills, and most likely experience getting your money late on a regular basis. There are other programs out there, I would suggest you find them because you will find nothing but frustration with KidKare.

October 2020

Margarita from Margo’s daycare

Company Size: 2-10 employees

Industry: Fishery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

October 2020

Love the software

Overall I like it just need to improve their customer support

Pros

Accounting features is very useful easy to understand

Cons

Customer support not easy to access or to get a response quickly need to wait a day or 2 to response