KidKare

KidKare

RATING:

4.66

(521)

About KidKare

Kidkare is a cloud-based childcare management solution designed to help daycare centers and sponsors manage operations related to meal planning, admissions and Child and Adult Care Food Program (CACFP) claim processing. Features include attendance tracking, reporting, role-based permissions, remote access and finance management. The application enables centers to calculate claims on food and attendance, reimbursement rates based on income, food service costs and point-of-service meal counts. Professionals can use the solution to enroll new providers in a sponsorship program and categorize claim processing permits by setting up various statuses such as pending, active, hold and removed. With the accounting module, in-home daycare providers can track income or expens...
Kidkare child detail addition
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KidKare Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 521 reviews

Jennifer

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2021

Kids menu easy option!

User Profile

Cheryl

Verified reviewer

Company size: 1 employee

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

January 2019

Love being able to record my childcare meals online

I love my experience as far as my child care business goes. I have not used the accounting software but I am considering signing up for that. As I stated, the customer service side is the only downfall so far. I haven't had to use the customer service for a while so I hope it has improved.

Pros

I love the ease and availability on different devices to record my meals and attendance.

Cons

Customer service is very slow when you do need help...it takes days and sometimes weeks to get no answer most times. Very frustrating to say the least.

Sarafia

Company size: 2-10 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2022

Powerful accounting tools

I’ve made YouTube videos praising Kidkare and the ease of this software. It has made bookkeeping easier and more impactful for our home child care business.

Pros

The tools that are the most impactful with Kidkare are the invoices system and expense tracking. Having invoices that are tailored to our home child care gives us a professional look with parents. It also allows us to receive all of our tuition on time because the invoices are sent directly to the parents by email. When it’s time to send out forms for taxes all the information is there. Lastly, if a parent needs a copy of an invoice paid he or she is able to log into their own account and review everything needed. That shows our business as being organized.

Cons

I didn’t like that the system didn’t have a great check in and check out system for the children to be accounted for.

Reasons for switching to KidKare

Kidkare has an invoice and expense tracking that is simple to use and makes bookkeeping easier. When tax time comes around we file our business taxes immediately with no problems because everything is in the system.

Mahmoud

Company size: 11-50 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

FUNCTIONALITY

4

November 2022

KidKare review

Easy use

Pros

Easy to use software, KidKare allows registration on multiple platforms.

Cons

The problem is that when you need help, the customer service is very very slow

Melissa

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

January 2018

Disappointing, abysmal performance

electronic reporting to CACFP

Pros

Web based application you can access from any device, simple data entry Nothing else to say good about this product, however, there aren't enough characters in the con category

Cons

Providers were forced to switch to this new program no later than October 2017. Once switched you quickly find that multiple features we had access to in Minute Menu were no longer available. On top of that, not all the reports work correctly, payments are not processing on time, not all invoices generate appropriately, parents have been double invoiced, parents were sent invoices from providers in other states with other children's names, child care rate, the providers name, address, and EIN number. There's also been instances of data being dropped out of the program that had been previously saved by the provider. The customer service is best described as non existent. It may take MONTHS for them to respond to a help ticket, that is if they respond at all. You will also find that your help tickets will get "closed" with zero communication and without the issue being resolved. We have been assured that the issues would get better, but in fact, the issues seem to be coming more and more regularly. This company absolutely does not provide what they promised or what we are paying for. IF you choose to use this program you will find yourself spending extra time re-entering information you've already input, calming parents down about double bills, and most likely experience getting your money late on a regular basis. There are other programs out there, I would suggest you find them because you will find nothing but frustration with KidKare.

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