What is Kidkare?

Kidkare is a cloud-based childcare management solution designed to help daycare centers and sponsors manage operations related to meal planning, admissions and Child and Adult Care Food Program (CACFP) claim processing. Features include attendance tracking, reporting, role-based permissions, remote access and finance management.

The application enables centers to calculate claims on food and attendance, reimbursement rates based on income, food service costs and point-of-service meal counts. Professionals can use the solution to enroll new providers in a sponsorship program and categorize claim processing permits by setting up various statuses such as pending, active, hold and removed. With the accounting module, in-home daycare providers can track income or ...


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Supported Operating System(s):

Web browser (OS agnostic)

497 Reviews of Kidkare

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(377)

377

4 stars

(98)

98

3 stars

(9)

9

2 stars

(5)

5

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 497 results

January 2019

Cheryl from Noah's Ark Family Child Care

Verified Reviewer

Company Size: 1 employee

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2019

Love being able to record my childcare meals online

I love my experience as far as my child care business goes. I have not used the accounting software but I am considering signing up for that. As I stated, the customer service side is the only downfall so far. I haven't had to use the customer service for a while so I hope it has improved.

Pros

I love the ease and availability on different devices to record my meals and attendance.

Cons

Customer service is very slow when you do need help...it takes days and sometimes weeks to get no answer most times. Very frustrating to say the least.

November 2019

Tamara from Feels like Home Family Child Care

Verified Reviewer

Company Size: 1 employee

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2019

KidKare

Very good product and company. I’m not sure the recent pay increase was warranted though. Nothing new so not sure why the price went up. Our county agency mentioned this at a meeting.

Pros

I love the ease of use after you use it for a bit. You do have remember the exact name of the forms you need to print etc... overall very basic and easy to learn. Lots of video to explain as well. Customer service has grown greatly. I think their customer grew so rapidly they got overwhelmed in the beginning. Doing great now.

Cons

I wish their was a better defined drop drown list for files you need to copy each month for your own records. I’m still clicking around finding the forms. It’s prob just me but it can take a minute.

January 2018

Melissa from Melissa Huber Family Child Care Home

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2018

Disappointing, abysmal performance

electronic reporting to CACFP

Pros

Web based application you can access from any device, simple data entry Nothing else to say good about this product, however, there aren't enough characters in the con category

Cons

Providers were forced to switch to this new program no later than October 2017. Once switched you quickly find that multiple features we had access to in Minute Menu were no longer available. On top of that, not all the reports work correctly, payments are not processing on time, not all invoices generate appropriately, parents have been double invoiced, parents were sent invoices from providers in other states with other children's names, child care rate, the providers name, address, and EIN number. There's also been instances of data being dropped out of the program that had been previously saved by the provider. The customer service is best described as non existent. It may take MONTHS for them to respond to a help ticket, that is if they respond at all. You will also find that your help tickets will get "closed" with zero communication and without the issue being resolved. We have been assured that the issues would get better, but in fact, the issues seem to be coming more and more regularly. This company absolutely does not provide what they promised or what we are paying for. IF you choose to use this program you will find yourself spending extra time re-entering information you've already input, calming parents down about double bills, and most likely experience getting your money late on a regular basis. There are other programs out there, I would suggest you find them because you will find nothing but frustration with KidKare.

September 2019

Jennifer from J.J. Family Day Care

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2019

Kids menu easy option!

It’s a saving time for me because I plan ahead my menus, saved and I just have to include who is present or no! It is a great tool to have.

Pros

I love that it is very convenient to use and you can use anytime and anywhere! It is a better option for providers to do their menu with more time ahead and we don’t have to deal with papers no more !

Cons

There are few things that I like them to improve. First how you can go back and edit on the menus assistants in children, and how to add the numbers on each child.

December 2018

Holly from Destiny Daycare

Verified Reviewer

Company Size: 1 employee

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

December 2018

Holly's review

I'm able to see reports on how many meals i served and which meals are more attended. This software helps for records for tax purposes as well.

Pros

I like the ability to copy days from previous menus as well as build my own library of menus to choose from. Also the pre planned menus are very good when your're short on time

Cons

I don't like that the use scheduled times key was removed. It made it easier to adjust those times if necessary but now every day manually put in all the times which could and usually are the same every day.