About Lattice

Lattice is a cloud-based performance management solution for HR professionals across multiple industries. Businesses and enterprise-level corporations can customize the solution to suit their requirements. Core functionalities include performance review and goal management. The tool can be accessed remotely via a mobile device.

Lattice allows users to set-up tasks for individual employees and tracks those tasks until completion. Teams can view all tasks in progress through productivity graphs. Admin dashboard allows HR teams to create custom questions for performance reviews. Employee reviews are customizable to evaluate objectives. The solution provides constant reminders to employees to fill performance reviews.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

70 Reviews of Lattice

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(45)

45

4 stars

(24)

24

3 stars

(3)

3

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 70 results

March 2018

User Profile Picture

Bartholomew from Sigenics Inc.

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2018

Phenomenal Data

Pros

The richness of the data is a game changer. We use this data to do much more accurate targeting of potential customers, to decrease the length of the sales cycle and the quantity of pipeline generation required to find a customer that is likely to buy.

Cons

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

April 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

Employee Engagement in One Convenient Portal

Lattice has been a great tool for our company to eliminate the use of many spreadsheets saved in a million different places. It allows managers and employees to manage the entire employee experience in one place. We have enjoyed implementing this for our company.

Pros

I love that all parts of employee engagment are tied up in one fairly easy to use platform. From engagement surveys, to 360 feedback, performance management, one on ones, employee recognition, goals/OKRs, and employee growth plans. Lattice is able to fit all of these into one platform which makes employees, managers, and executives jobs simpler to manage!

Cons

The interface is not always intuitive to use. Employees are constantly asking how to get places or how to do certain things. As an administrator I am often left unsure how to tell employees how to do things as they show up differently on the admin dashboard from the employee dashboard. The analytics on pulse surveys is not great either. It makes actionable steps from feedback difficult to find.

Reasons for Choosing Lattice

Lattice seemed to have more functionality and ran performance reviews more similarly to how our company wanted them to be run. The calibration feature in performance reviews was a huge selling point.

Reasons for Switching to Lattice

Combining multiple platforms into one.

July 2021

Robin from Mobials Inc.

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2021

A fantastic performance management tool

We love Lattice. They continue to make great improvements and the tools keeps getting better and better! The performance review process is great and very customizable. The engagement survey's provide us with really great feedback and insights. We are also really looking forward to the implementing of Lattice Grow to help provide career pathing for our employees.

Pros

Lattice makes managing various aspects of the performance management process. Engagement survey's are easy to create and they provide us with really great insights into the pulse of our organization.

Cons

I am looking forward to product improvements around managing OKRs specifically reporting on them. There isn't an easy way to provide an overview of the OKRs as a whole when reviewing in a meeting.

Reasons for Choosing Lattice

We were looking for a product that supported OKRs and Lattice did a really good job of this.

September 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

1.0

Functionality

2.0

September 2021

Worst software I've ever been forced to use

Painful.

Pros

Nothing. It's a random collection of ill-thought through concepts.

Cons

Using this software requires knowledge of "tricks" in order to do the most basic things. Accessing and editing OKRs requires knowledge of "easter eggs" in order to find screens that allow basic aspects of them to be edited. This product seems to be a collection of disjointed attempts to provide functionality - no doubt the result of "pure agile" software development with no design or upfront thought. It's a worst-of-both-worlds mix of static web-1.0 with annoying highly sparse UI design.

Reasons for Switching to Lattice

Forced by HR.

June 2021

Laura from HITRECORD

Company Size: 51-200 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2021

Great Tool for Company Performance Reviews

It seems there are several useful tools available to both supervisors and direct reports on Lattice, but it's unclear, at least at first glance, exactly what all these tools are, or how to best use them. Because of this, my company mainly only uses Lattice for performance review purposes. Perhaps more time spent watching tutorial videos could help us to better understand the other uses for Lattice, but I can't say the product as is fosters an immediate understanding of the full capability of the software.

Pros

Lattice is an excellent tool when it comes to issuing and completing performance reviews within a given company. Within my company specifically, department heads and supervisors are able to easily issue a set of questions to their direct reports with ease, choosing either a written or number-based response option for each question. Past performance reviews are saved within the system and available to both the supervisor and the direct report, in order to reflect back on past performance reviews and track growth. And there is a "Weekly Update" feature, which prompts you to reflect on your week. This is especially useful when filling out performance reviews, as the weekly updates you've written throughout the past months or year give you a more detailed summary of your performance over a large span of time.

Cons

The user interface is a bit confusing, in that it's not immediately clear what each tab on the Web sidebar does, or what information it contains. When you navigate to the "People" tab, you're able to view individual people, teams, and the full company, as well as milestones, company updates, and OKRs. But there is also another separate tab for OKRs available in the sidebar. The organization of the interface seems that it could certainly be a bit more streamlined, and clear, and perhaps explanations of what each tab is for and how to use it could enable users to better utilize its tools.