Lattice is a cloud-based performance management solution for HR professionals across multiple industries. Businesses and enterprise-level corporations can customize the solution to suit their requirements. Core functionalities include performance review and goal management. The tool can be accessed remotely via a mobile device.

Lattice allows users to set-up tasks for individual employees and tracks those tasks until completion. Teams can view all tasks in progress through productivity graphs. Admin dashboard allows HR teams to create custom questions for performance reviews. Employee reviews are customizable to evaluate objectives. The solution provides constant reminders to employees to fill performance reviews.

Managers are able to set custom fields for performance analysis. Lattice provides reporting features that allow users to study employee review status of individuals, teams and company-wide. Reports are stored for retroactive study and comparison. Pricing is per user per month. Support is provided via email.



24 Reviews of Lattice

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 24 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

User friendly way to collect reviews

Pros

We just started using Lattice to do our internal reviews at my company (we had been using a homegrown, somewhat janky solution before this) and I love the transition -- which is rare to say about switching tools. Most people hate change or changing software.

Especially since we have three review cycles each year (peer reviews, manager reviews, and self-reviews) it's wonderful to know that the software we're using is making that task painless and easy. Specifically, I love that Lattice has an intuitive design and is easy to navigate, I know that my reviews will get surface to my manager, and that when I'm writing reviews for other it will automatically save them for me as I go.

Cons

If I had to say something bad about Lattice, I would just be making something up. I really have no complaints.

November 2018

Taddes from Passport

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Lattice is a great platform for growth

We use lattice at work to keep track of goals, possible improvements and feedback company wide.

Pros

Lattice has a terrific user interface and intuitive features that make it easy to track your goals, amend them and move into the directions of self-improvement and innovation. Our company uses this as a means of providing feedback, planning meetings, etc. As a result, everything is integrated in one central place, making it a great tool for growth.

Cons

Not really anything. At first, getting the hang of its features and utilizing it seemed like a drag, but it's miles ahead of other types of similar software in this class.

October 2018

William from EverQuote

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great Review Software

Helps tremendously by keeping or reviews centralized and on track.

Pros

Clear User updates sent via email. Great help section. Easy interface. Great functionality

Cons

I wish I was able to share review templates with other stakeholders in my organization before setting them live

October 2018

Riley from Mavenlink

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

Great Sales Insight and Business Intelligence Tool

Lattice is a strong business intelligence solution to pair with Salesforce. It enables teams to better forecast their sales pipeline.

Pros

Lattice allows you to forecast and gain key insights into how your sales and business development team is performing to target. Integrates well with Salesforce CRM.

Cons

Lattice does take some time to use and set up when configuring reports and insights.

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Performance Reviews made easy!

It has been an all around great experience. Many hours have been saved with Lattice. I could not be any more satisfied. Excellent!

Pros

I absolutely love the multiple choice interface. It has made our lives so much easier compared to the outdated pen and paper. It has allowed us to seamlessly and effortlessly keep track of the performance of individuals. The fully customization templates have shaved hours off of the previous method we once used. I especially love the built in templates it comes with. Great content included is always a bonus.

Cons

Honestly, I have no complaints. The only thing that I could possibly ask for is for more templates!

August 2018

Gloria from FCA

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

August 2018

Hr tool for reviews

Pros

Its a nice flexible tool where you can load huge data and get the reports you need. Also it is very easy to learn so it don't take much time.

Cons

Some customized reviews reports are required. Also one on one interactions online is required to get full benefits.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Helpful software to help organize company 1-on-1 and performance reviews.

Even though there is some feature still lacking to this software, the team is very committed and are adding new features and upgrades every month. They listen to support request and are constantly asking customers about their experience using the product. This is great for a company because the software evolves with you. We now organize goals, reviews, and meetings using this tool. Many different teams use it, and most of our employees do like doing these activities.

Pros

I work at a company of roughly 80 people. We have been trying different tools for making 1-on-1 and performance reviews for the last 10 months. Lattice stood out in features related to making performance reviews. They are called review cycles. You can configure many different aspects about how will you run them. Stuff like duration, who will make reviews, are employees able to review peers and things like that.

Cons

In terms of handling 1-on-1 the system could be better. It seems they are making updates to the product and adding new feature constantly but something as important as a calendar integration was just added a couple of months ago.

July 2018

chris from Newcastle University

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

great feedback

Pros

A performance management tool that allows me to capture 360 feedback for, and from staff. The report function is outstanding

Cons

Couldn't pick fault with it. It did take a while to learn how to use it but once established its great

June 2018

Alberto from Koombea

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

June 2018

An easy way to gather your personal, team and company goals in one place!

Pros

It's intuitive and easy to use, plus it gives the team reminders and insights about the long term goals.

Cons

If you are not used to OKR goals then it might seem tedious to update the platform. Otherwise it's a great tool for transparency and collective tracking!

April 2018

Melissa from Liberty Investment Properties

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great software and great product

Pros

We really liked the integration with Slack and its ability to share and receive feedback in real time.

Cons

When the product was used on the regular basis it was very helpful however when it doesn't get used for extended periods of time it isn't as beneficial.

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great tool for setting goals and tracking results

Pros

- makes employee revews/goal setting seamless and less intimidating
- increases transparency across the organization
- easy to use and adapt after coming from different systems
- always improving software



Overall: Lattice is helping our company make performance reviews less daunting, as well as helping us completely revamp our performance management process since the software is so easy to use.

Cons

Some aspects that are not customizable. it would help a lot of if you could add more than one manager to an employee. Overall only thing I can complain about right now.

April 2018

Jon from ShipBob

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Great, visual Performance Review & Check In software that makes HR functions easy (and fun)

Pros

Visually engaging, easy to use, price is reasonable, triggers and automation are very helpful with managing a team.

Cons

The home page or default page that it moves people to isn't as intuitive as it could be. Feedback is very helpful, but being at the top is kind of confusing for those employees only using Check ins.

March 2018

Nina Noelle from Unbridled

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Lattice is a great tool that helps us incorporate our values and goals into the software.

Lattice is helping our company make performance reviews less daunting, as well as helping us completely revamp our performance management process since the software is so easy to use.

Pros

We love that we can add our Ways of Being (which our our company's values) in the system so that we can reinforce those within our performance management tool. We also like how easy the system is to use. It was easily adopted within the organization. They are also always making improvements to the system so we know the software will grow as our company grows.

Cons

There are some aspects that are not customizable (e.g. the review cycles) that would be nice to have more control over. I also wish you could have more than one manager attached to an employee. But my dislikes are very minimal overall.

March 2018

Bartholomew from Sigenics Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

March 2018

Phenomenal Data

Pros

The richness of the data is a game changer. We use this data to do much more accurate targeting of potential customers, to decrease the length of the sales cycle and the quantity of pipeline generation required to find a customer that is likely to buy.

Cons

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Has helped our managers streamline employee reviews

Pros

We were looking for a software to help facilitate 1:1 meetings, goal setting, and track employee performance that didn't feel corporate or like reviews just for the sake of reviews. Lattice fit the bill and we have almost all of our 150-person company utilizing the tool now. Different teams are able to use it differently in the way that works best for their team structure.

Cons

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

March 2018

Clayton from Paintzen

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

March 2018

Okay online company internal review platform

Pros

Forces employees to answer the same review questions and can organize reviews by manager and self-reviews

Cons

Hierarchy of employees often causes errors for who is reviewing who. Software is very pricey for simple review platform.

January 2018

Brandon from Instapage

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Good Employee Review System

Pros

The ability to keep track of personal and team goals is nice and the feedback feature is convenient too. It helps teams stay on track and provide updates on a weekly or bi-weekly basis.

Cons

When it comes time to review a coworker, the only email notifications sent out are 1 week in advance of the closing date (unless there is a setting that management can change in the backend to make the emails more frequent?). This isn't very helpful because unless you can review the colleague that moment or that day, you often forget to go back and review them before the review period closes.

It would also be great if feedback could be edited after submission because I've wanted to change the permission level and add more comments after the fact but once it's submitted, it is final. In these cases, I've had to delete the feedback and submit a new one with the correct permissions and total comments I initially wanted.

January 2018

Chris from Summit Benefits Solution

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

All-In-One Performance Management

Pros

Our company had tried out several different systems and no company seemed to align with what we were looking for. After a few months of trial and error with other systems we purchased this software. It was exactly what we were looking for in performance reviews. It integrated with our HRIS. The UI is there. It's super easy to use. The analytics are awesome.
Peer feedback is a breeze. This is exactly what we were hoping to find. Great product. Great customers service. Our team has been really impressed with this company.

August 2017

Ann from BackerKit

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Very intuitive and smooth experience

Pros

- Clean overview of open reviews (particularly like the progress bar so you know what's left to do)
- Useful reminder emails to make sure all users complete task
- Very easy to use

Cons

I would like the option to see historic reviews. Could be a useful option if you want to see what was previously noted

August 2017

Annie from BackerKit

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

For our team, Lattice is an easy-to-use & elegant solution for implementing feedback reviews.

Pros

It was simple to set up, and comes with a world-class support team to walk me through any questions that came up. Lattice helps us maintain a culture of accountability and transparency. I love how we can customize feedback prompts to fit our voice and culture!

Cons

Setting up team structures is not as customizable as we would like for how our leadership team is set up.