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Maxwell Health software

11 reviews(4.5/5)
11 reviews(4.5/5)

The HealthCare Solution is a cloud-based human resource management (HRM) solution that offers businesses of all sizes across various industry verticals integrated benefits administration and on-boarding functionalities.

The HealthCare Solution is rule-based that allows employees to enroll in benefits when they are eligible for them. Users can also access their benefits information via various computers and mobile devices.

A central dashboard gives a real-time view of employees progressing through open enrollment. A task management module assigns specific tasks to the HR user, the concierge service, the insurance broker and other users of the solution. An integrated messaging system allows users to send messages and track opens and clicks.The solution also features direct EDI connections to carriers that helps users store and transfer clients' data whenever required.

Support is offered via phone, email, FAQs and other online resources.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8

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11 Reviews of Maxwell Health

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  • Joshua from Agile Sourcing Partners

    Specialty: Utilities

    Number of employees: 51-200 employees

    April 2018

    Efficient!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love how easy this product is to use! It has saved us so much time in our on-boarding process. Everything is straightforward and all directions are given to our employees that use this product. It also makes our open enrollment process streamlined.

    Cons

    There have been a few changes to the dashboard recently, which has taken some time to get used to. Other than that, this product is great!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jorge from Summit Benefits Solution

    Specialty: Insurance

    Number of employees: 11-50 employees

    January 2018

    Great Benefit Enrollment Platform For SMB

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There are a lot of different benefit enrollment platforms in the market and I really have enjoyed working with Maxwell Health. They have great customer service and are always looking for ways to improve their software.

    Cons

    I wish there were more connections with other carriers. They also tend to focus more on companies that are around 1-150 lives. Typically with larger clients you'll need something to be more robust.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Tamara from Brown & Brown

    August 2017

    Maxwell is a very easy system to use. Maxwell provides step by step resources and readily available

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy implementation and very user friendly. There are a lot of resources and assistance available. Dedicated account manager.

    Cons

    Does not support Cobra Administration at this time and does not support defined contribution. These are big deterrants.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Sondra from Benefit Advisory Group, LLC

    Number of employees: 2-10 employees

    July 2017

    My experience in this product so far has been a positive one, I would recommend it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Enrollment platform

    Pros

    I like the customer service I receive from my Account Manager and the customer service team. They also have employees who are always willing to help new clients by conducting web seminars

    Cons

    The only item I have an issue with is the I wish they had an instruction manual that you could actually read yourself and make notes ( I guess you figured out I am old school) and not a visual learner. Don't get me wrong I do watch how to video's but my preference is the written instructions where you can ear mark and go back to.

    Review Source: Capterra

  • Steven from Ville Platte Iron Works, Inc.

    Number of employees: 51-200 employees

    July 2017

    Customer Support seems to be top of the line

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    enrollment platform

    Pros

    Maxwell enrollment system allows me to store my employee data in one place, and also gather enrollment data on my employees

    Cons

    The time it takes to build the spreadsheet with the employee information is very time consuming since the employer does not have all the information in one place, you have to actually use several difference reports to gather the information which is where the lag comes in. Once you have the data is it pretty easy to upload the data.

    Review Source: Capterra

  • Sondra from Benefit Administration Group, LLC

    Number of employees: 2-10 employees

    June 2017

    Tremendous value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Enrollment platform

    Pros

    The ease of use is tremendous and being able to track enrollment and membership is valuable. Once you have the knowledge down pat its smooth sailing from there.

    Cons

    Its takes some time to learn the system since you have to watch the tutorials in order to learn it
    If you actually had a manual you could read it on your time off. Which would help since my job is not only implementing Maxwell Health.

    Review Source: Capterra

  • Bud from Hayes Contracting

    Specialty: Construction / Contracting

    Number of employees: 11-50 employees

    December 2016

    earthwork module

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    seems to be functional, just getting our feet wwet with it.

    Pros

    should do what we want

    Cons

    would be helpful to include some free training with purchase.

  • Rachelle from Sqor, Inc.

    December 2016

    Acceptable Benefits Portable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is an acceptable benefits portal. The company I work for tried to use it as an HRIS system, which it wasn't meant to be. As a solely benefits portal it worked well, but we pushed the system too far.

    Review Source: Capterra

  • Shannon from Rate-Highway, Inc.

    Number of employees: 11-50 employees

    November 2016

    Add ease and efficiency to Open Enrollment... and life after OE!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We just implemented Maxwell Health (which fully integrates with our HRIS) and I'm delighted with the ease with which we now handle Open Enrollment. Employees are presented with their options, can easily compare various plans and make their selections immediately. I'm not asked to interpret plan offerings for employees, as the information is easily and clearly accessible on each plan. Costs are calculated immediately and after plans are selected and confirmed, the premium information flows automatically to payroll. No more payroll errors due to a manual process. Employees are happy with the ease of use and I¿m happy with the ease of administration and with the timeliness and accuracy of payroll deductions. After Open Enrollment, employees continue to have access to detailed plan information and can check their EOBs, reprint their ID cards, manage Life Events and other tasks that formerly required my involvement. The Dashboard gives me quick update on the progress of enrollments and a variety of reports allow me to manage our Benefits program easily and efficiently. My only question is ¿Why didn¿t we do this sooner!¿.

    Pros

    ¿ Integration/synchronization with BambooHR employee data
    ¿ Vastly improved Open Enrollment due to the information available to employees and the ability to do a side-by-side comparison of plans during enrollment
    ¿ Automated new hire enrollment
    ¿ Simple, attractive and intuitive interface design
    ¿ Great support for the benefits administrator and for employees throughout the year
    ¿ The options available to employees to manage plan tasks from a single interface
    ¿ The options available to the benefits administrator to easily and efficiently manage employee enrollments and ongoing participation from a single interface
    ¿ The rich selection of reports
    ¿ Ease in supporting the employees throughout the year
    ¿ Bulk updates
    ¿ Automatic email notifications
    ¿ Smart phone integration

    Cons

    ¿ Not all plans offer EDI, which adds a step to the enrollment process
    ¿ Currently updates to Maxwell do not sync with Bamboo; I am told this will change in the coming year
    o We must be careful that employees don¿t change demographic data in Maxwell without changing it in Bamboo as well
    o HR is notified that a change was made which mitigates the inconvenience

    Review Source: Capterra

    Response: SCI & Associates, The HealthCare Solution

    November 2016

    So glad you like the platform Shannon. Thanks for the review! -Nolan, SCI

  • Jeanine from American Craftsman Restoration

    November 2016

    Four-Stars!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I had been exposed to the Maxwell Health website during our open enrollment last November/December and have used it to keep track of our company's insurance needs. It gets a little bit confusing when it's time to confirm the employee's choices, but overall it is a very valuable tool.

    Review Source: Capterra

    Response: SCI & Associates, The HealthCare Solution

    November 2016

    Thanks Jeanine! We appreciate hearing about your feedback! Like any robust HR tool, Maxwell can take some time to get fully up to speed: Having said that, the Maxwell team is constantly working on making the platform easier to use, which we're sure you'll appreciate! -Nolan

  • Michael from HR Solutions

    November 2015

    Maxwell is an outstanding benefits management system and employee engagement tool

    Ease-of-use
    Quality
    Support

    Implementation is streamlined and turnaround time is excellent compared to other systems. The employee experience with Maxwell is the best we have seen in the market. Our HR departments appreciate the simplicity of the system and its ease of use in managing their employee open enrollments. Employee's love the mobile app and the ability to have comprehensive benefits information at their fingertips. Overall we have no complaints in setting up the software and deploying it to clients

    Review Source: Capterra
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