





Multirater Surveys performance monitoring screenshot






Supported Operating System(s):
Web browser (OS agnostic)Multirater Surveys is a cloud-based solution designed to help businesses build and manage custom surveys for gathering feedback from team members and generating people analytics to increase employee engagement. Key features include individual reports, NPS questions, rater selection, open link functionality and alerts/notifications.
Consultants using Multirater Surveys can use predefined templates to build several types of surveys such as 360-degree, 180-degree and pulse for developing short, medium and long-term business strategies. HR teams can modify questions based on individual requirements and generate reports to gain insight into employee performance and identify development areas. Additionally, the solution allows managers to monitor people analyt...
Multirater Surveys performance monitoring screenshot
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
August 2018
John from Level Five Selling, LLC
Company Size: 2-10 employees
Industry: Professional Training & Coaching
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
Level Five Selling
So far excellent due to rep personal support.
Pros
The support from rep has been very important
Cons
Lacks pre post comparison of results. This is a important feature.
Response from Multirater Surveys
Replied September 2018
Thank you for your feedback John. We have recently released a new download feature which will allow you to create an excel format of the report. This means you will have access to compare data between past results.
May 2016
Gary from McPherson Wines Pty Ltd
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
Benefits a'plenty!!
We have been utilising the Multirater Surveys for quite a few years and can confidently say that our organisation's strengths can be attributed to the evolving outcomes provided by the surveys be it at Management, Employee or at Customer level. Being a multi-sited business Multirater ensures we can cover the broad spectrum required to have our finger on the pulse with all business units and, importantly, it is very cost effective. We run most surveys annually and have found a consistency in responses over time that gives us the foundations for managing our people at all levels. This has led to an extremely low attrition rate amongst the workforce and multiple career advancements within the business, all of which enhance the bottom line.
Response from Multirater Surveys
Replied May 2016
Gary, thank you very much for your glowing endorsement. We look forward to continuing our contribution to the ongoing success of McPherson Wines
May 2016
Andrew from Ozpak Pty. Ltd.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
The multi rater survey system are an excellent tool for evaluation
Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance
Response from Multirater Surveys
Replied May 2016
Andrew, thank you for your review and comments. I have requested that our tech team investigate whether it is possible to provide functionality that will assist our clients to manage extreme scores from survey raters.
November 2020
Danielle from Story Wealth Management
Company Size: 11-50 employees
Industry: Financial Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Amazing software with a great support team
Pros
Excellent support Ease of set up and automation of the program Confidence in the data and survey Question banks
Cons
Nothing to note - it worked well for our business
Response from Multirater Surveys
Replied November 2020
Thank you Danielle for your review.
May 2016
David from Directions Unlimited
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
I have been using Multirater Surveys for 3 years, excellent system that is easy to use.
Pros: As an independent consultant working with a wide range of local and internationally based organisations, I find the feature of being able to customise the surveys excellent. This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in. The built in question bank is comprehensive with professionally developed probing questions. Designing a survey is simple and the administration of the site is straightforward and self -explanatory. Con's: Have not had any negatives using this survey.
Response from Multirater Surveys
Replied May 2016
David, thank you for your valuable feedback. As a long term user of MRS we certainly appreciate you taking the time to review our survey platform.