Multirater Surveys

RATING:

4.8

(14)

About Multirater Surveys

MultiRater Surveys is a cloud-based solution designed to help businesses build and manage custom surveys for gathering feedback from team members and generating people analytics to increase employee engagement. Key features include individual reports, NPS questions, rater selection, open link functionality and alerts/notifications. MultiRater Surveys offers a range of ready-to-go templates including: - 360 Degree Leadership Surveys - Employee Engagement/Feedback/Pulse Surveys - Customer Pulse Surveys - 180 Employee Performance/Review Surveys - Board Evaluation Surveys - Franchisee Surveys - Remote Working Pulse Surveys - Workforce Mental Health Profile The MultiRater Surveys platform is used by HR, L&D, Management teams and Consultants ...

Multirater Surveys Pricing

Basic - US$110.00 per month Professional - US$1560 per year (US$130.00 per month) Contact Multirater Surveys for White-Label & Enterprise Plan pricing details.

Starting price: 

$110.00 per month

Free trial: 

Available

Free version: 

Not Available

Multirater Surveys Performance Monitor
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Multirater Surveys Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Multirater Surveys

1 - 5 of 14 Reviews

User Profile

John

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Level Five Selling

So far excellent due to rep personal support.

PROS

The support from rep has been very important

CONS

Lacks pre post comparison of results. This is a important feature.

Vendor Response

Thank you for your feedback John. We have recently released a new download feature which will allow you to create an excel format of the report. This means you will have access to compare data between past results.

Replied September 2018

Utkarsh

Professional Training & Coaching, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

One of the Best Platforms at Great Pricing

PROS

The Multirater Surveys platform allowed me to use it for 100 managers seamlessly. We created pre and post-assessments and the comparative report gave us useful insights with regard to the impact of our program. We would highly recommend this for users who want to run surveys with their teams and people. The best part of the experience was the responsiveness from the team and the support from my point of contact.

CONS

The least liked feature was making changes to the published survey. Once published, we had to go into individual surveys and make the change. It would be great to have some batch processing/editing tools.

Andrew

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

The multi rater survey system are an excellent tool for evaluation

Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance

Vendor Response

Andrew, thank you for your review and comments. I have requested that our tech team investigate whether it is possible to provide functionality that will assist our clients to manage extreme scores from survey raters.

Replied May 2016

Mazen

Management Consulting, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Great Fit & Support For Our Needs

Multirater team has been extremely supportive and agile in adapting to our needs, and have also consulted us on certain requirement, which was very helpful.

PROS

The ease of use and customizability to match our needs.

CONS

Our biggest challenge is that there are no Arabic language capabilities, which we had to work around.

Vendor Response

Hi Mazen, thank you for your feedback! We really appreciate the relationship we have built over the past few years and will certainly continue supporting your organization. Multilingual capability is currently in the development pipeline. We hope to introduce that shortly.

Replied August 2022

Mohamed

Logistics and Supply Chain, 5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

I have been using Multirater Survey for 3 years,its a user friendly system

Its help us to groom our employees with profession competencies and the succession planning/Career path can be carried out in an efficient and accurate manner

PROS

As a logistic & transport company we are working with different type of employees and this system is very User Friendly and the Question bank questions are straightforward and easy to understand which helps the employees to provide us the accurate feedback

CONS

What ever the features available fits our requirement

Vendor Response

Thank you for your feedback Mohamed, we are glad that our platform can support your organization's growth. We are especially grateful that many Logistics & Supply Chain organizations such as yourself, find our platform to be highly impactful.

Replied August 2022