myStaffingPro is a web-based Applicant Tracking System (ATS) that offers applicant tracking, candidate recruiting, and on boarding in a scalable, and configurable solution. The application is SaaS based and makes it accessible from any device. It offers integration capabilities into background checking, HRIS, learning and performance management.

myStaffingPro streamlines, simplifies, and drives the applicant workflow and hiring process. It also offers the web 2.0, social media tools and RSS feeds organizations need to stay on the forefront of modern hiring processes.

myStaffingPro allows users to quickly post job openings to a hosted career search screen and then collect applications online. This allows users to easily and efficiently review, note, export and even email applicant data. The critical data can be accessed from anywhere with an internet connection.

The myStaffingPro solution is available in different pricing options that support businesses ranging from a small office to a large enterprise seeking a customized solution. The software is useful for HR professionals seeking a user-centered, cutting-edge ATS.



59 Reviews of myStaffingPro

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 59 reviews

September 2018

Amber from PB Intermodal Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Onboarding

One of our best business decisions. Has improved hiring experience and decreased manual errors by entering so many packets. Each employee is responsible to enter their own info.

Pros

Easily transferred our hiring and onboarding process from paper to online via My Staffing Pro. Easy to set up and a breeze for new hires. Less paperwork and much quicker turnaround time.

Cons

No cons up to date. Customer support is quick to reach and helps troubleshooting when needed.

March 2018

Avienne from iSpot.tv, Inc

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Been great for our onboarding!

Pros

- This has really helped us streamline our onboarding process and works great in conjunction with Paychex Flex!
- Customer Service is very timely and helpful!

Cons

- Could use some simplification when transitioning through steps for onboarding an employee (i.e. completing I-9 through to moving into payroll)
- New hires report registration issues more than should happen.

September 2017

Tammie from Hemphill Construction

Company Size: 201-500 employees

Review Source


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

2 of 5

September 2017

Not User Friendly

Pros

The best thing I liked was the decrease in paperwork. It also has a lot of useful reporting tools. The sales team was great to work with.

Cons

It is not very user-friendly and can be quite time-consuming. The search features often don't yield the results requested accurately.

August 2017

Stephanie from ABC Financial

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

August 2017

AWFUL-DO NOT RECOMMEND

ZERO!

Pros

As a professional recruiter who has at least 10+ more new jobs monthly to post this software is so so so difficult to navigate and use. The only good thing about this software is the cost, but beware you get what you pay for.

Cons

I would recommend spending more money if you have 10 or more positions per month or recurring positions. If you use your ATS daily, then pay for QUALITY only. Our company is currently looking into new software because of how far back MyStaffingPro sets us during recruiting/posting requisitions.

June 2017

Yolawnda from Alternatives, Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Easy to use!

Applicant tracking with ease!

Pros

Easy for applicants! Works well with payroll and Human Resources software. Makes processing applicants easy!

Cons

No issues! Just starting using this product and I highly recommend it. Great customer service. very responsive.

April 2017

Raegan from Devereux Advanced Behavioral Health

Company Size: 5,001-10,000 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2017

User-Friendly and Intuitive

Recommend this ATS for small and medium-size businesses, very straight-forward and user-friendly, and our customer service rep is very responsive and helpful!

Pros

Multiple functions that increase efficiency in getting to info quicker (shortcuts).
Hiring manager feature all via email, no login required.
Live Chat Help feature

Cons

Not as effective for larger organization with multiple locations, jobs, applications - more time-consuming to make changes/edits on administrator side.
Limited options for mobile devise users to upload resume.

February 2017

Kristina from Atlantic Auto Group

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

February 2017

myStaffingPro Review

This software has a lot of great features if you're already a paychex customer. The ease of use for migrating the applicants information into paychex deletes an extra step for the payroll department and makes employee errors almost null. The problem is that the cost for using this program probably exceeds a whole lot of other applicant tracking software, and therefor it is best to A) do your homework before signing up and B) try to do it during a contract renewal so that there is room for price negotiation.

February 2017

Tim from Pep Boys

Company Size: 10,000+ employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Excellent customer service, a company that truly cares.

We have been a customer of myStaffingPro for many years and have seen many changes, as they have with us. Through it all there has never been an issue or interruption of the excellent service they have provided us. At one point due to new leadership in my organization, we went to RFP on a new ATS provider, and myStaffingPro won hands down. Self admittedly, we are a tough customer, always changing, looking for "out of the box" solutions and ideas and MSP has always been there and brought us through it successfully!

Pros

Extremely willing to listen to what your needs and concerns are and work with you to develop a solution. We have always had a stable support team with myStaffingPro unlike some of our other HR systems where they change players every six months.

December 2016

Megan from MXNS

Company Size: 1,001-5,000 employees


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2016

Do not waste your time or money!

The My Staffing Pro user interface is confusing, chaotic and messy. The platform that MSP uses is years behind the competition. There are too many clicks required to get through the application process, and there's a huge inability to reformat the tool so that it's more user-friendly. Functionalities with questions can be clicked on or off, but doing small things, like putting the questions on one page to minimize the number of clicks a user has to go through when applying for a position is an additional cost. Furthermore, there is no intuitive way to look through candidates as a hiring manager. The process of downloading a candidate's resume takes over 2 minutes. Above all, the customer care team is completely non-responsive. This has quickly become our largest challenge. While we have ideas for ways to make the tool work for us, we are unable to get an MSP representative dedicated enough to have a conversation and provide follow-up and feedback with us. Needless to say, we will be looking to find other options due to the lack of responsiveness from MSP, and due to not being able to get our questions answered, or needs addressed. This tool is not meant to be used to serve a large company with a consistent request load of 50 or more request per month.

Cons

The customer service is unresponsive and practically non-existent. The functionality is not user-friendly, not flexible, and not easily adjusted to fit the needs of the client.

November 2016

Emmanuel from Artech Information Systems, LLC

Company Size: 201-500 employees


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

myStaffingPro

A very great Applicant Tracking System, that helps with full recruiting/HR cycle. Very efficient in the onboarding by making it easy and thorough to manage the entire employment cycle.

Pros

Integration!

Cons

None!

September 2016

Kristen from Carnegie Library of Pittsburgh


Ease-of-use

3.5 of 5

Value for money

5 of 5

Functionality

4.5 of 5

September 2016

Still learning the lay of the land

Pros

ability to send bulk applicant info to managers via HM Portal and receive their feedback

Cons

community based organization feature: we thought you could add your contacts and have a quick solution to send your job postings to them, but you have to type in their info for each requisition and that is not how we thought that worked

August 2016

Jeremy from Clarke's Sheet Metal


Ease-of-use

3.5 of 5

Value for money

2.5 of 5

Customer support

3.5 of 5

Functionality

1.5 of 5

August 2016

Not really suited for my business.

Pros

It is a great product and in the right situation it would be great. Unfortunately I am unable to use this effectively in my business. I just don't have enough turnover to justify all the automation included in this software. The vendor does have great support and helpful training on their website though.

Cons

It is suited more to companies with higher turnover and hiring demand than I have, so it doesn't really save me much time.

October 2015

Tara from TANCO Engineering


Ease-of-use

3.5 of 5

Functionality

3 of 5

October 2015

Sends openings to candidates

Pros

Integrated with Paychex, a system that we already utilize in a variety of ways

Cons

Only integrated with 6 job boards. Other job boards, have to paid for and posted to individually

July 2015

Brett from Spherion


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2015

Applicant and Office Friendly Software

Pros

I love the vendor side of things. We were always needing to make changes to things such as adding to a Facebook, LinkedIn and others profile and they were always there to help. We had a dedicated account manager to guide us through it. The changes were made in a timely manner and we always knew when to expect the changes to be implemented.

Cons

There was absolutely nothing I did not like about MSP, I liked the product and the company/people behind it.

May 2015

Fred from Rock Companies


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

May 2015

MyStaffingPro Administrator and User

Pros

MyStaffingPro fit the needs of my company and was scalable as we grew. Another plus for MyStaffingPro was that I had a dedicated customer service rep that got to know me and my company, she was familiar with my needs and suggested formatting that worked for my company

Cons

The reporting was not as robust as I would have liked.

April 2015

Ashley from Tufts University, formerly used at Hospice of Dayton


Ease-of-use

5 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

April 2015

Great Staffing Software.

Pros

This product is extremely user friendly and the vendor can make adaptations to suit your needs which is useful.

Cons

N/A I really enjoyed using this software and complain about using Taleo currently :-)

April 2015

Annette from HCR ManorCare


Ease-of-use

4 of 5

Customer support

4.5 of 5

Functionality

4 of 5

April 2015

MyStaffingPro recommendation from a long-term customer

Pros

myStaffingPro provides excellent customer service. It is a solid Applicant Tracking System but it is their partnership that is the true difference.

Cons

We have multiple users types and on occasions upgrades impact these users without prior knowledge of what the impact will be.

April 2015

Gina from Red River Federal Credit Union


Ease-of-use

5 of 5

Functionality

5 of 5

April 2015

Occasional User of myStaffingPro

Pros

It is very user friendly. I recommend it to everyone.

Cons

I do not have any dislikes about this product. It is great!

April 2015

Jessica from Red River Credit Union


Ease-of-use

5 of 5

Functionality

5 of 5

April 2015

Easy access of using myStaffingPro

Pros

I love the ease of being able to navigate through the software with ease.

Cons

At this time I do not have any thing that a like least about the product or vendors.

April 2015

Scott from Hospice of Dayton


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2015

Strong RMS that is easy to use

Pros

My experience with myStaffingPro has been great. The ease of using the system is amazing. I was self-taught after joining a company, and I caught on with no problems. I loved the hands on approach the staff took in helping me make changes and the service was very high.

Cons

One thing you need to do is an administrator is make sure that your postings are formatted correctly so they look appealing to applicants. This will take some time and trial & error but once you have a solid foundations the ease of using a post ongoing is amazing.