myStaffingPro Software

4.01 / 5 (61)

About myStaffingPro


myStaffingPro is a web-based Applicant Tracking System (ATS) that offers applicant tracking, candidate recruiting, and on boarding in a scalable, and configurable solution. The application is SaaS based and makes it accessible from any device. It offers integration capabilities into background checking, HRIS, learning and performance management.

myStaffingPro streamlines, simplifies, and drives the applicant workflow and hiring process. It also offers the web 2.0, social media tools and RSS feeds organizations need to stay on the forefront of modern hiring processes.

myStaffingPro allows users to quickly post job openings to a hosted career search screen and then collect applications online. This allows users to easily and efficiently review, note, export and even email applicant data. The critical data can be accessed from anywhere with an internet connection.

The myStaffingPro solution is available in different pricing options that support businesses ranging from a small office to a large enterprise seeking a customized solution. The software is useful for HR professionals seeking a user-centered, cutting-edge ATS.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

61 Reviews of myStaffingPro

Average User Ratings

Overall

4.01 / 5 stars

Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(20)

4 stars

(27)

3 stars

(9)

2 stars

(1)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 61 reviews

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March 2009

Len from Delphi

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

March 2009

Even with all of its cons, StaffingPro is a good value.

Even with all of its cons, StaffingPro is a good value. It's simple, quick, has excellent reporting, and a great service team who listens to their customers. As more features are added, it should become more popular among medium-to-large size organizations.

Pros

GREAT customer service. Intuitive system. Great features: customizable questionaires & auto emails, FTP feeds to online sites, HM quick response, Email alerts, Favorite Reqs page, Applicant scoring, Parse & upload, interface capability with other systems for background checks, everify, HRIS, etc.

MSP is a good value when compared to other ATS systems. Also, HR Services always listens to their customers - making improvements based on our feedback. Customers feel like we had influence in the product's development.

The system is always available & stable. Never any issues. Used by our US, Mexico, Canada, and Europe HR staffs.

Cons

Navigation, navigation, navigation! Can't return to a "filtered" search - always go back to an unfiltered list.

Too few reqs per page - need much more. I find myself always paging thru.

Would be nice if new reqs were auto-added to Favorites.

Need ability to view recruiter notes in the applicant list. Hiring managers too.

Need ability to cancel out multiple HM quick response requests - can only cancel applicant by applicant.

Need the specific ad code in addition to link for our newspaper ads in Europe.

Need to reduce the # of sourcing screens. Should only go to screens for sources I want (vs clicking "continue" for every source).

Need applicant list to be customized and remembered - so it is sorted how I like it(high to low scores and by status).

Most important - need ability for multiple languages to meet global needs. Many of our overseas applicants do not speak english.

Response from Paychex of myStaffingPro

Replied October 2009

Len has been a valuable member of our User Advisory Board. We have taken many of his suggestions and implemented them to improve the overall usability of the system.

February 2017

Tim from Pep Boys

Company Size: 10,000+ employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Excellent customer service, a company that truly cares.

We have been a customer of myStaffingPro for many years and have seen many changes, as they have with us. Through it all there has never been an issue or interruption of the excellent service they have provided us. At one point due to new leadership in my organization, we went to RFP on a new ATS provider, and myStaffingPro won hands down. Self admittedly, we are a tough customer, always changing, looking for "out of the box" solutions and ideas and MSP has always been there and brought us through it successfully!

Pros

Extremely willing to listen to what your needs and concerns are and work with you to develop a solution. We have always had a stable support team with myStaffingPro unlike some of our other HR systems where they change players every six months.

March 2015

Lynda from Hospice of Dayton


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2015

MyStaffingPro improves every year

Pros

I have been using MyStaffingPro for 6 years. I have been able to adapt the product to our organizations needs over the years so that it just keeps getting better and making my work more efficient. I can email my representative with suggestions or questions and I always get a prompt and helpful response. I love that I can customize it to make my job easier. Candidates can register for email notification of openings. I can create statuses that prompt automated emails with information, survey links, attached documents, etc. I can save documents and notes that help me keep track of where I am in the process with each candidate and position. We have recently implemented an onboarding process that allows candidates to quickly and easily complete onboarding documents online.

Cons

MyStaffingPro could improve the reporting functions to make them more user friendly. I would really appreciate that improvement, but for now I just don't use the reports at all.

March 2009

AnnMarie from Gulian & Associates LLC

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

March 2009

I like the solution. It is a good value for the money.

I like the solution. It is a good value for the money. Although it is not as robust as may other solutions, it does support me and my team as we need. We are a relatively small business. We probably hire about 25-30 people/yr, so the solution is fine. If my volume were substantially larger and I had to manage many more candidates I would likely need to upgrade to a higher level from HR Services. Then I would need to maintain candidate status in a much easier format.

Pros

The system was VERY EASY to implement. I was able to have it running and posting in under a few hours. I like the fact that it maintains notes and history. It meets our current business needs.

Cons

It maintains notes, although sometimes the notes are NOT in consecutive order- so you may need to read down the notes for the latest info. (I would like to see this improved.)
Also, for several years we have had an issue, when we attach multiple documents to sent to a hiring manager, sometimes the same document is sent multiple times. We now use a work around whereby the recruiters send all emails from within the system to their OWN mailbox, and then confirm that the attached documents are correct before forwarding on to the hiring managers. This is a frustration when you are trying to work fast, and it requires that we manually update the notes since it cannot track the date to the hiring manager if we have to send it out of our own email boxes.
I wish the reporting had greater functionality, but we have configured work arounds to get the info we need, and then add in other info manually for our necessary reporting. (ie. hires and hired salaries by recruiter for time periods).

April 2017

Raegan from Devereux Advanced Behavioral Health

Company Size: 5,001-10,000 employees


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2017

User-Friendly and Intuitive

Recommend this ATS for small and medium-size businesses, very straight-forward and user-friendly, and our customer service rep is very responsive and helpful!

Pros

Multiple functions that increase efficiency in getting to info quicker (shortcuts).
Hiring manager feature all via email, no login required.
Live Chat Help feature

Cons

Not as effective for larger organization with multiple locations, jobs, applications - more time-consuming to make changes/edits on administrator side.
Limited options for mobile devise users to upload resume.

March 2015

Ann from Kelly Outsourcing and Consulting Group-RPO


Ease-of-use

4.5

Customer support

4.5

Functionality

4.0

March 2015

MyStaffing Pro great Applicant Tracking System, good customer service

Pros

I like that it is very easy to setup and use. Other ATS vendors it might take a few months to setup. In my world I might get a couple of weeks to setup an instance. MyStaffing Pro allows me to setup and manage my ATS, and if I need help their customer service is always there to help me.

Cons

Sometimes in their zeal to help a client they push a software release out without fully testing. But if there is a glitch it is always resolved very quickly.

September 2018

Amber from PB Intermodal Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Onboarding

One of our best business decisions. Has improved hiring experience and decreased manual errors by entering so many packets. Each employee is responsible to enter their own info.

Pros

Easily transferred our hiring and onboarding process from paper to online via My Staffing Pro. Easy to set up and a breeze for new hires. Less paperwork and much quicker turnaround time.

Cons

No cons up to date. Customer support is quick to reach and helps troubleshooting when needed.

April 2015

Scott from Hospice of Dayton


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2015

Strong RMS that is easy to use

Pros

My experience with myStaffingPro has been great. The ease of using the system is amazing. I was self-taught after joining a company, and I caught on with no problems. I loved the hands on approach the staff took in helping me make changes and the service was very high.

Cons

One thing you need to do is an administrator is make sure that your postings are formatted correctly so they look appealing to applicants. This will take some time and trial & error but once you have a solid foundations the ease of using a post ongoing is amazing.

July 2015

Brett from Spherion


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2015

Applicant and Office Friendly Software

Pros

I love the vendor side of things. We were always needing to make changes to things such as adding to a Facebook, LinkedIn and others profile and they were always there to help. We had a dedicated account manager to guide us through it. The changes were made in a timely manner and we always knew when to expect the changes to be implemented.

Cons

There was absolutely nothing I did not like about MSP, I liked the product and the company/people behind it.

November 2009

Matt from South Jersey Industries

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

November 2009

myStaffingPro - Rating

At this point I do not have enough experience to really feel comfortable rating "Feature Richness" or "Meeting your needs" above 3 stars. I think as I use the system more I will be in a better position down the road to provide feedback. Would consider being a referral once I have more experience using the system...but not at this time. I enjoy working with myStaffingPro. Thank you for allowing me the opportunity to provide feedback.

Pros

Client services has been wonderful. Amy Morman in particular has been very helpful. System is seem easy to use so far, but have had limited experience with it. Alss, still need to have some training on the system reports, etc. once it has enough data populated. Good to know that Client Services is available to help when necessary.

Systems has helped make our job requistion process a lot smoother.

Like how the system organizes info. Would like if you could have jobs sorted by job requistion creator.

Like the system notifications, etc. about enhancements, changes, etc.

Cons

Candidates having not having the ability to go back and change data they have input.

Would like to see some more admin abiltiy related to job req process - ie, if job req is issued and approver does not sign - would like way to cancel that approver.

March 2009

Geeta from Catholic Charities - Diocese of Trenton

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2009

I highly recommend the system to the organizations that are for the first time looking for.

I highly recommend the system to the organizations that are for the first time looking for a transition from paper to the system. MyStaffingPRO is very easy to navigate thru and to train. Its very cost effective. There is a flexibility to add new modules anytime as the need arises. I did a very thorough research before signing up with MyStaffingPRO, and I'm very happy with the decision and so are our users. I wish HR Services all success for a bright future!!! Keep up the good work!!

Pros

Easy to use and train. Outstanding customer service and response time. Client Needs/Ideas/Recommendations for future enhancements are heard. I'm overall very pleased with the services as well as the system.

Cons

- Standard Reports Module can be better (in terms of types of basic reports and the flexibility to choose/add fields as per the need).

- Activities related to Requisitions should be tracked well in the system notes (in terms of: interviews, offers, etc.).

- Applicants statuses, as laid out, can be confusing at times for the users. 'Availability Status' of the applicant (e.g: available; hired; long term inactive; etc.) shoud be a different field than the 'Applicant Activity Status' (e.g.: qualified or not-qualified for a certain position; not referred; eligible for interview; etc.).

April 2015

Ashley from Tufts University, formerly used at Hospice of Dayton


Ease-of-use

5.0

Customer support

4.5

Functionality

4.5

April 2015

Great Staffing Software.

Pros

This product is extremely user friendly and the vendor can make adaptations to suit your needs which is useful.

Cons

N/A I really enjoyed using this software and complain about using Taleo currently :-)