Our business required a HR software which could be used across a group of companies, something which would need our current and future needs. We scoped out several different providers and eventually selected Natural HR. The functionality of Natural HR met our requirements, including ATS, Performance, Timesheets, Mileage & Expenses, Employee engagement, Branding, Forms and Workflows, and General HR. Natural HR were very supportive, we received the same attention and support during the implementation that we received during the sales pitch - that makes a big difference.

We liked the overall functionality of the software, it's layout and user friendliness

Nothing - it really is great, it has been live in your business for 3 months now and we haven't come across anything we have not liked yet.

It was really great to be part of choosing and implemented this system, the team at Natural were extremely helpful every step of the way which made the process easier to manager on top of my day-to-day tasks.

I like that it is easy to navigate. The knowledgebase is a great idea when you need help quickly. The report builder function is my personal favourite as I am able to bring data together in a meaningful way to be presented.

Sometimes the fact that the system is continuously developed in the background means certain things change in our settings and this effects our workflows at times.

Very good with extracting HR stats (ie diversity data, hiring/offboarding stats and staff demographics). Overall straightforward and easy to use system

User friendly interface Simple layout Useful dashboard Customisable functionality Speed of customer support

Unsophisticated functionality Data sets easily confused Limited in some features Limited suitability for Middle East countries

Very good, we are replacing a quite antiquated system. The thing I really like is there are no hidden costs. Also the implementation process has been very good

Easy to use from an admin point of view. Pre built reports are excellent, although the report builder is also easy to use

I'm still getting used to the software so sometimes things are not where I expect them to be

Great, although I wasn’t there at the start, which was mid pandemic and I think it was a struggle, I was asked to make it work for us and it absolutely does. At every step I was assisted by very patient support staff and an amazing account manager. The training we have requested received was outstanding and the teams get on very well with it.

That it looks after our teams day to day HR with very little effort and that the support is outstanding.

There are always improvements to be made. Sometimes we come up against something which we would like to be be more tailored to exactly what we want but these are quite detailed and nuanced things so we do understand