OnboardCentric Software

4.00 / 5 (9)

Our advisors have recommended this product 8 times in the last 30 days

About OnboardCentric


OnboardCentric is a web-based employee onboarding software application available from ExactHire. It empowers employers to collect and process new hire paperwork electronically; thus, enabling paperless HR.

OnboardCentric is easy to use and helps reduce the amount of time that HR staff, hiring managers and new employees spend on onboarding-related administrative paperwork. New hires are electronically invited to enter personal information that automatically populates forms and documents that may be viewed and signed electronically from the OnboardCentric application. Both new hires and administrative users may automatically be prompted to complete relevant tasks in order to move forward in the onboarding process as well.

The OnboardCentric software platform includes optional E-Verify integration, opportunities to automate the process of filing for tax credits such as WOTC and FEZ, and it enables employer users to create comprehensive internal workflows for employee onboarding-related activities. OnboardCentric also optionally integrates with the HireCentric applicant tracking system available from ExactHire.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

9 Reviews of OnboardCentric

Average User Ratings

Overall

4.00 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(3)

4 stars

(5)

3 stars

(0)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-9 of 9 reviews

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February 2018

Alex from ViaQuest, Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2018

We have had a great experience using Exact Hire - awesome value!

A very easy to use platform for our applicants, major focus on the customer.

Pros

The team is great, customer service is a focus for them and we always receive timely responses. The system is a great value for a company of our size.

Cons

There are sometimes certain features or functions we wish Hire Centric had but it seems Exact Hire is always working to make improves and keep up with the times which we appreciate.

Response from ExactHire of ExactHire

Replied February 2018

Alex, thanks so much for your comments about our customer service and commitment to progressive feature updates. We're glad that your employer is realizing great value in using OnboardCentric employee onboarding software as well as our HireCentric applicant tracking system (per your HireCentric comment).

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2018

Working with OnboardCentric

Overall, OnboardCentric has helped our company streamline our hiring process, allowing it to be more organized and ensuring that each employee completes all the required documentation without having multiple papers to track.

Pros

OnboardCentric provides an efficient way for our employees to complete their necessary hiring paperwork. It allows our company to provide the information to our employees regardless of their location.
OnboardCentric also allows our company to be more paperless and have a "storage" for our employee documents. I like that each employee has their own "locker" where we, the employer, can easily access their files.

Cons

The software is not as straight forward as it relates to assigning specific packages of documents to specific categories of employees.

Response from ExactHire of ExactHire

Replied August 2018

Thanks for taking time to submit a review of OnboardCentric and we're glad that it has allowed your non-profit organization to achieve paperless onboarding. If you ever need assistance with assigning packets to various employee categories, our Client Services team is happy to help.

February 2018

Je Ann from Indiana Conference SDA Church

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

February 2018

User friendly to me but not to all of our employees

Pros

I do like that we are able to complete all paperwork remotely and that are documents are automatically updated.

Cons

The software is glitchy and can add a document more than once. Go through all your packets over time and execute them accordingly.

Response from ExactHire of ExactHire

Replied February 2018

Hi Je Ann, thanks for taking time to review OnboardCentric. We're glad our software is user friendly for you, but would love to find out more about what you mean when you reference that it may not be for all of your employees--we're here to help, so please feel free to contact us at support@exacthire.com. Additionally, we'd be happy to review whether your particular packet setup is inadvertently causing extra form additions.

August 2018

Dorinda from Delta Private Jets

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2018

Onboardcentri

Pros

That is houses some of our onboarding documents. Unfortunately to change or add documents is very costly.

Cons

The state tax forms are not pre-loaded. Not compatible with Internet Explorer. Does not update fast enough. Have to make sure that candidates are using a browser other than IE when they are completing onboarding process, training was inadequate, have no idea how things feed (could be our issue and the way it was set up with former team).

Response from ExactHire of ExactHire

Replied September 2018

Hi Dorinda, thank you for your candor! We're sorry to hear that you have some complaints with our system, and we wanted to clear a few things up as well as offer additional assistance, if desired. The state and federal tax forms are included and pre-loaded into the standard forms area of the system. In regards to browser support, as a SaaS platform committed to the security of our clients' data, we support our clients' use of modern browsers which include the newest version of major platforms (e.g. Chrome, Firefox, Opera, Edge and Safari). Internet Explorer (IE) was replaced by Edge. We do understand that many organizations run other legacy software that requires an older platform, and so we support each of the browsers mentioned above up to two versions back, as well. Please reach out to our support team if we can help in any way including providing more clarity in regards to your comment about "how things feed."

February 2018

Jennifer from MCH

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

I have been using ExactHire for recruiting and selection for just under a year. It's been great!

Pros

This system has organized our applicants and has allowed us to keep up with the high traffic that we see here with candidates. It's been easy to communicate with our hiring managers and has led to less time in the selection process. ExactHire has helped tremendously with my time management throughout the process from job requisition to hiring.

Cons

I can say that when I have noticed challenges in finding my way through the system, the support team has been helpful every time.

Response from ExactHire of ExactHire

Replied February 2018

Jennifer, thanks for taking time to review our employee onboarding software, OnboardCentric! We're happy to hear that you've had such a consistently positive experience with our support team when you have questions.

December 2016

Melinda from DCM Inc

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2016

Clean and easy to use

I have several staff members who are not super tech savvy or use computers a lot and they have been able to master using this. If you are a general computer user you will have no problem using this system. There are some more sophisticated features I'd like to see in regards to form availability, ease of change from the Admin side etc but this definitely gets the job done.

Response from ExactHire of ExactHire

Replied March 2017

Thanks for your review of our previous/older Onboarding Central employee onboarding software platform, Melinda! We're glad you found that system so easy to use. The more sophisticated features you are seeking (plus many others) are available in our next generation platform - OnboardCentric. I see you are in transition to that platform and so we're excited to have you experience our current product--it's very intuitive as well!

August 2018

Philicia from Morrow County Hospital

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Personnel Filing Made Easy

Pros

This is a great software for housing all the documents necessary in a personnel file. You can bring them up at anytime for audits. It keeps everything flowing for a new hire as the enter into our organization.

Cons

The one con I can think of with this system is you are unable to have a private/confidential document locker. So while you can put everything from a personnel file into this you can't put the confidential (ie. corrective action, benefit enrollment forms) information on there.

Response from ExactHire of ExactHire

Replied August 2018

Thanks for your positive comments, Philicia - we're glad you are getting good use out of our OnboardCentric employee onboarding software!

August 2018

Amy from Hardware

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

August 2018

Review

The Support team is awesome! Incredibly responsive.

Pros

It is nice that this software integrates with the HRIS and pushes over information.
The support team is awesome!

Cons

The user interface is not straightforward
The completion circle is confusing because it turns fully green after 1 document is completed, regardless of how many other documents still need to be finished.

Response from ExactHire of ExactHire

Replied September 2018

Hi Amy, we appreciate your comments and would be happy to walk you through how the dashboard works with our red, yellow and green indicators which are based on when tasks/documents are coming due--rather than how many tasks/documents there are yet to complete. I'll have our support team reach out to explore whether you'd like to customize your new hire invite emails to give new hires an overview of dashboard functionality within OnboardCentric. Thanks again!

February 2018

Danielle from RepuCare

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

OnboardCentric has been fantastic for our company in getting our talent onboarded and ready to go!

Able to easily and quickly onboard talent. It's user friendly & helps us streamline our onboarding process to get talent ready to go in a more efficient manner!

Pros

It's super easy to use! We can go in there and quickly get started on our employees' onboarding paperwork. It certainly helps us streamline our onboarding process.

Response from ExactHire of ExactHire

Replied February 2018

Danielle, we're so glad that you are enjoying your experience with OnboardCentric employee onboarding software and that it has made your workflow more efficient.