What is OnboardCentric?

OnboardCentric is a web-based employee onboarding software application available from ExactHire. It empowers employers to collect and process new hire paperwork electronically; thus, enabling paperless HR.

OnboardCentric is easy to use and helps reduce the amount of time that HR staff, hiring managers and new employees spend on onboarding-related administrative paperwork. New hires are electronically invited to enter personal information that automatically populates forms and documents that may be viewed and signed electronically from the OnboardCentric application. Both new hires and administrative users may automatically be prompted to complete relevant tasks in order to move forward in the onboarding process as well.

The OnboardCentric software pla...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

11 Reviews of OnboardCentric

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

October 2020

Jordan from Winfield Security Cooperation

Company Size: 501-1,000 employees

Industry: Security and Investigations

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Great Product that is Constantly Evolving

The Customer Service experience from OnboardCentric has been in the top tier of any I have ever experienced. Result and customer driven, they are the reason we will stay with this program. The sales process has left us with a less than stellar impression, but the product and the team behind it have truly impressed!

Pros

I found the Exceptional Customer Service to be the best part of this software. They take pride in in ensuring that the customer is well looked after and the product meets the needs of its clients. The product seems to be constantly evolving. I value the ATS and Onboarding integration and its ability to be a one stop platform. The program itself is straight forward and has the new hire and company in mind.

Cons

A particular integration I was excited about happens to be powered by a third party provider. It has limited functionality as it is a browser extension. There also seems to be limited reporting available.

Response from ExactHire

Replied October 2020

Jordan, thanks for taking the time to share your thoughts about OnboardCentric employee onboarding software and the ExactHire support team. We appreciate your enthusiasm for our product and the level of customer service we provide. Thank you for your candor, as well as for your business!

February 2018

Alex from ViaQuest, Inc.

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2018

We have had a great experience using Exact Hire - awesome value!

A very easy to use platform for our applicants, major focus on the customer.

Pros

The team is great, customer service is a focus for them and we always receive timely responses. The system is a great value for a company of our size.

Cons

There are sometimes certain features or functions we wish Hire Centric had but it seems Exact Hire is always working to make improves and keep up with the times which we appreciate.

Response from ExactHire

Replied February 2018

Alex, thanks so much for your comments about our customer service and commitment to progressive feature updates. We're glad that your employer is realizing great value in using OnboardCentric employee onboarding software as well as our HireCentric applicant tracking system (per your HireCentric comment).

August 2018

Dorinda from Delta Private Jets

Company Size: 201-500 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2018

Onboardcentri

Pros

That is houses some of our onboarding documents. Unfortunately to change or add documents is very costly.

Cons

The state tax forms are not pre-loaded. Not compatible with Internet Explorer. Does not update fast enough. Have to make sure that candidates are using a browser other than IE when they are completing onboarding process, training was inadequate, have no idea how things feed (could be our issue and the way it was set up with former team).

Response from ExactHire

Replied September 2018

Hi Dorinda, thank you for your candor! We're sorry to hear that you have some complaints with our system, and we wanted to clear a few things up as well as offer additional assistance, if desired. The state and federal tax forms are included and pre-loaded into the standard forms area of the system. In regards to browser support, as a SaaS platform committed to the security of our clients' data, we support our clients' use of modern browsers which include the newest version of major platforms (e.g. Chrome, Firefox, Opera, Edge and Safari). Internet Explorer (IE) was replaced by Edge. We do understand that many organizations run other legacy software that requires an older platform, and so we support each of the browsers mentioned above up to two versions back, as well. Please reach out to our support team if we can help in any way including providing more clarity in regards to your comment about "how things feed."

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2018

Working with OnboardCentric

Overall, OnboardCentric has helped our company streamline our hiring process, allowing it to be more organized and ensuring that each employee completes all the required documentation without having multiple papers to track.

Pros

OnboardCentric provides an efficient way for our employees to complete their necessary hiring paperwork. It allows our company to provide the information to our employees regardless of their location. OnboardCentric also allows our company to be more paperless and have a "storage" for our employee documents. I like that each employee has their own "locker" where we, the employer, can easily access their files.

Cons

The software is not as straight forward as it relates to assigning specific packages of documents to specific categories of employees.

Response from ExactHire

Replied August 2018

Thanks for taking time to submit a review of OnboardCentric and we're glad that it has allowed your non-profit organization to achieve paperless onboarding. If you ever need assistance with assigning packets to various employee categories, our Client Services team is happy to help.

February 2018

Je Ann from Indiana Conference SDA Church

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

February 2018

User friendly to me but not to all of our employees

Pros

I do like that we are able to complete all paperwork remotely and that are documents are automatically updated.

Cons

The software is glitchy and can add a document more than once. Go through all your packets over time and execute them accordingly.

Response from ExactHire

Replied February 2018

Hi Je Ann, thanks for taking time to review OnboardCentric. We're glad our software is user friendly for you, but would love to find out more about what you mean when you reference that it may not be for all of your employees--we're here to help, so please feel free to contact us at support@exacthire.com. Additionally, we'd be happy to review whether your particular packet setup is inadvertently causing extra form additions.