--- title: "OnPay Software Reviews, Demo & Pricing - 2026" description: "Review of OnPay Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/onpay-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / OnPay Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/onpay-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/onpay-profile/alternatives/) # OnPay Review From $49/month Free trial 1 plan Wondering if OnPay is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview OnPay 4.8 [(471)](https://www.softwareadvice.com/hr/onpay-profile/reviews/) FrontRunner 2026 Pricing Starting at $49.00 per user per month ### About OnPay OnPay is a cloud-based payroll solution that helps small businesses automate tax filing and payment workflows. Key features include employee self-onboarding, new hire reporting, automated payroll taxations and scheduled pay runs. OnPay provides an employee portal for updating information, onboarding and accessing past pay stubs and tax forms. Businesses can track their employees’ PTO, vacation and sick leave. The solution provides a document vault for storing contracts and employee notes. It offers integration with third-party applications like Xero, QuickBooks, Betterment at Work, Vestwell and more. Featuring a comprehensive suite of tools, OnPay simplifies payroll processing by automating calculations and tax deductions, offering direct deposit options and providing detailed reporting capabilities. This streamlined approach to payroll management ensures accuracy and compliance with tax regulations, relieving businesses of the burden of manual processing and minimizing the risk of errors. OnPay's HR management features centralize employee information, enable time-off requests, track benefits utilization and facilitate compliance with labor laws and regulations. By consolidating H... R tasks into one platform, OnPay enhances organizational efficiency and empowers users to maintain accurate and up-to-date employee records. The benefits management module of OnPay allows businesses to customize employee benefit offerings, track enrollments and manage contributions seamlessly. By simplifying benefits administration and ensuring compliance with regulations, OnPay helps businesses enhance employee satisfaction and retention by providing a platform for managing benefits effectively. OnPay's integrated platform facilitates the seamless flow of data between payroll, HR, time tracking, and benefits functions, reducing manual data entry and enhancing operational efficiency. By providing a holistic view of employee information and promoting data integration, OnPay enables businesses to make informed decisions and streamline administrative processes. Another employee management feature offered by OnPay is 401(k) planning that helps employees plan for their retirement. The solution manages compliance, deductions and investment portfolios for users. It also allows employees to access their pay stubs and W2 forms online. OnPay offers services on a monthly subscription basis that includes support via phone and through an online knowledge base. Do you work for OnPay? [Manage this product listing](https://www.g2.com/products/onpay/claim_requests/new?auto=true) Wondering if OnPay is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. ## OnPay User Interface ## Popular OnPay Alternatives Main Product OnPay 4.8 [(471)](https://www.softwareadvice.com/hr/onpay-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.84Value for money - 4.78Customer support - 4.70Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.8 [(4322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.35Value for money - 4.48Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1983)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [ADP Workforce Now](https://www.softwareadvice.com/hr/adp-workforce-now-profile/) 4.4 [(7295)](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.23Value for money - 4.19Customer support - 4.35Functionality Pricing Available upon request Get Price ## OnPay Pricing and Plans OnPay has one plan. Basic is $49.00/user/mo billed monthly. Free trial Basic $49.00 per user, per month The base fee starts at $49 + $6 per employee per month Basic plan includes: - Automated Tax Payments and Filings - Expert Support - Free W-2 and 1099 Processing - HR + Benefits - HR Tools and Software Integrations - Unlimited Monthly Pay Runs Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does OnPay pricing compare to alternatives? OnPay's starting price is $49.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | OnPay4.8[(471)](https://www.softwareadvice.com/hr/onpay-profile/reviews/) | $49.00 /user/mo | Available | Not available | 4.8 | | [Deel](https://www.softwareadvice.com/hr/deel-profile/)4.8[(4,322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) | $5.00 /user/mo | Not available | Not available | 4.7 | | [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)4.6[(1,587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 | | [Rippling](https://www.softwareadvice.com/hr/rippling-profile/)4.9[(4,886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) | $8.00 /user/mo | Available | Not available | 4.8 | | [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)4.3[(1,983)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.2 | OnPay4.8[(471)](https://www.softwareadvice.com/hr/onpay-profile/reviews/) * * * Starting price $49.00 /user/mo Free trial Available Free version Not available Value For Money 4.8 - [Deel](https://www.softwareadvice.com/hr/deel-profile/)4.8[(4,322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) * * * Starting price $5.00 /user/mo Free trial Not available Free version Not available Value For Money 4.7 - [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)4.6[(1,587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.4 - [Rippling](https://www.softwareadvice.com/hr/rippling-profile/)4.9[(4,886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) * * * Starting price $8.00 /user/mo Free trial Available Free version Not available Value For Money 4.8 - [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)4.3[(1,983)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.2 ## OnPay Features - Popular features found in Payroll 401(k) Tracking Benefits Management Check Printing Compensation Management Compliance Management Direct Deposit Employee Database Self Service Portal Third-Party Integrations W-2 Preparation Wage Garnishment - More features of OnPay 1099 Preparation Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications Approval Process Control Archiving & Retention Audit Management Audit Trail Benefits Dashboard Certification Tracking Chatbot Compliance Tracking Configurable Workflow Customizable Reports Customizable Templates Dashboard Data Import/Export Data Visualization Deduction Management Digital Signature Document Management Document Storage Employee Benefits Administration Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Self Service For Accountants For Cloud For Small Businesses Health Insurance Administration HR Management HSA/FSA Administration Learning & Development Leave Tracking Mobile Access Multi-State Offboarding Onboarding Online Benefits Enrollment Orientation Workflow Management Payroll Management Payroll Outsourcing Payroll Reporting Policy Management Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Sick Leave Tracking Split Deposits Task Management Tax Calculation Tax Compliance Tax Filing Time & Attendance Time Off Management Time Off Requests Timesheet Management Time Tracking Training Management Vacation/Leave Tracking Web-based Deployment Workflow Automation Workflow Management ## OnPay Integrations QuickBooks Online Integration rated 4.8 from 14 reviews QuickBooks Online Advanced Integration rated undefined from -1 review When I Work Integration rated undefined from -1 review Deputy Integration rated undefined from -1 review QuickBooks Time Integration rated undefined from -1 review Humanity Schedule Integration rated undefined from -1 review See all 7 integrations ## OnPay User Reviews ## OnPay customer ratings - Overall rating: 4.8/5 - Total reviews: 471 ### Rating distribution - 5 stars: 421 reviews (89%) - 4 stars: 34 reviews (7%) - 3 stars: 4 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 11 reviews (2%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### OnPay is Top-notch - Overall rating: 5/5 - Reviewer: Todd L. - Industry: Accounting - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome. I recommend it to any business owner who is looking for a payroll provider. The onboarding is easy, and the processing of payroll is easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OnPay is a great value for any business. The customer support is top-notch. At some time your payroll will not work, there are a lot of working parts and OnPay is there to support you. #### Cons OnPay doesn't have an auto-pay feature. I am told that they are in beta testing, and it will roll out in 2027 --- ### User friendly interface and great, personalized customer service - Overall rating: 5/5 - Reviewer: Steve W. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very solid interface with easy access to lots of reports. Payroll is often completed in less than 5 minutes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly interface, fast and efficient customer service. I am usually able to complete payroll in about 5 minutes #### Cons A few minor intuitive change-items within application issues, but these are easily explained by cs reps. --- ### Five Months and Still No Corrected W-2 - Overall rating: 1/5 - Reviewer: Curt S. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Back in April, I requested a simple correction to a single line on a W-2. It is now late September, and I still have not received the corrected W-2. For nearly five months, I have called approximately every two weeks and repeatedly sent messages through their message center. The messages often receive no response at all. When I call, I'm repeatedly told that the issue will be “escalated,” yet nothing actually gets resolved. I never expected that needing a W-2 correction would be the thing that made me evaluate my payroll provider. But payroll isn't just about processing checks when everything goes right—it's also about having competent support when something needs to be fixed. Waiting five months for a straightforward W-2 correction, despite persistent follow-up, has completely destroyed my confidence in OnPay. I'm now moving my payroll to another company specifically because of this experience. If you're considering OnPay, I would seriously consider how important responsive support is to your business before choosing them. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros OnPay is a basic, bare-bones payroll service that is relatively simple to use for routine payroll when everything is basic #### Cons Customer support has been extremely disappointing when anything outside routine payroll needs to be addressed. --- ### OnPay - on target & on task with payroll/HR - Overall rating: 5/5 - Reviewer: David D. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've had a great experience with OnPay. Their software has been exactly what we needed especially with a small administrative team and not wanting to spend a lot of time on the payroll. In addition there have been times where I've needed support from them and I was able to get it in a timely manner and they handled the issue that I had. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros OnPay is very simple and straightforward to set up. It handles the different situations we have between W-2 employees and 1099 contractors. It also handles the complexity of W-2 employees across multiple states, dealing with different tax situations. #### Cons I would like to be able to automate the payroll process. We have some employees who are salaried and always on the same pay scale so it would be nice to be able to automate that. At this point I'm not able to do that. --- ### Trust OnPay - Overall rating: 5/5 - Reviewer: Hien N. - Industry: Financial Services - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had multiple questions about the site and process and I was greeted with Great customer service with live human rather than robot and automation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Security. Value for money. Customer support. Overall just great customer service with live humans rather than robots #### Cons I would like for OnPay to add a mobile application feature rather than just online but that's being picky --- ### OnPay: A Comprehensive Payroll and Workforce Management Solution for Joi Counseling Center - Overall rating: 5/5 - Reviewer: Brenda B. - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, OnPay has proven to be a reliable, secure, and highly effective solution for payroll and workforce management. Its combination of strong performance, excellent customer service, valuable HR tools, and affordable pricing makes it an outstanding choice for organizations seeking a comprehensive payroll platform. We highly recommend OnPay to other small businesses, healthcare organizations, and nonprofit agencies looking to streamline payroll operations and enhance workforce management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OnPay has been an outstanding payroll and workforce management solution for our organization. As a growing mental health agency, we needed a platform that could efficiently manage payroll while also supporting employee administration, time tracking, and compliance requirements. OnPay has exceeded our expectations in all of these areas. Security is one of the platform's greatest strengths. We appreciate the confidence that comes with knowing sensitive employee and payroll information is protected through secure systems and controls. The platform provides a safe environment for managing payroll records, tax documents, direct deposit information, and personnel files while maintaining appropriate levels of user access and privacy. From a value-for-money perspective, OnPay delivers exceptional functionality at a competitive price. The pricing structure is transparent and easy to understand, without many of the hidden fees or costly upgrades often associated with other payroll providers. The inclusion of payroll processing, tax filing, employee self-service tools, onboarding capabilities, and workforce management features within a single platform makes it a highly cost-effective solution for small and medium-sized organizations. Customer support has consistently been responsive, professional, and knowledgeable. Whenever questions arise, the support team provides timely assistance and practical solutions. Their expertise in payroll processing, tax compliance, and system functionality has helped us resolve issues quickly and maintain confidence in the platform. OnPay also integrates well with our accounting and expense management processes. Payroll information is organized clearly and can be easily accessed for budgeting, financial reporting, and reconciliation purposes. The system simplifies administrative workflows and supports accurate financial management across the organization. The time tracking and attendance features have significantly improved workforce management. Employees can easily track hours worked, monitor attendance, request paid time off, and review leave balances. Managers benefit from streamlined approval processes and real-time visibility into staffing and attendance information. These tools have reduced administrative burden while improving accuracy and accountability. User access management is another area where OnPay performs exceptionally well. The platform allows administrators to assign appropriate levels of access based on employee roles and responsibilities. Employees can securely access their own payroll and benefits information through the self-service portal, while administrators maintain appropriate oversight and control of organizational data. #### Cons Customization is a bit limited. While OnPay offers standard payroll and tax reports, some users report that highly customized or sophisticated reporting capabilities are not as extensive as those available through larger payroll providers. Organizations requiring complex data analytics may need to export data for additional analysis. --- ### Thank you [sensitive content hidden] from On Pay! - Overall rating: 5/5 - Reviewer: Sara P. - Industry: Construction - Company size: Self-Employed - Product usage: a free trial · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. [sensitive content hidden] was very helpful, as well as knowledgeable with the system. She is very professional and also friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easily accessible. They respond quickly and are happy to help you get set up and learn the process of payroll. #### Cons So far everything is good. I am happy with the interaction that I have had thus far and I have no complaints. --- ### I recommend this company to business owners - Overall rating: 5/5 - Reviewer: Dale E. - Industry: Education Management - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10 out of 10 from sign up until now all had been good. My onboarding specialist was pleasant and assuring.n #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Website easy to use. Customer service was very pleasant. Onboarding was easy. They calculate taxes for you no worries with a audit. Running payroll is smooth and straight forward. #### Cons Nothing in pleased. I wish we could use business credit cards for payment methods. Other than that the company is doing well. --- ### bad experience overall, didnt respond for something that was their responsability - Overall rating: 1/5 - Reviewer: Marcela O. - Industry: Education Management - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. First years super good, but the situation with the reemployment tax that had to be made by them, and they didnt care or help us with that, so that made us change the payroll company, so bad experience overall #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to navigate the site, easy to connect through the chat, and customer support online is good, aparently its cheeper tha other companies #### Cons They didnt let us know about a payment that we need to make to the reemployment tax, which has to be made by them, so at the end, we have a big problem with the government and get penalties, and they didn't respond to this --- ### Perfect Payroll partner for our small biz - Overall rating: 5/5 - Reviewer: Rachel S. - Industry: Retail - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our CPA recommended OnPay for our small business. With all of the help articles and the dedicated onboarding specialist, the set up process was a breeze. The interface is easy to use and running payroll takes only a few clicks. The value is unbeatable. Very satisfied! #### Cons I wish you could set the payroll to run automatically each month. We have a simple pay structure though so I understand that doesn't work for every business. --- Showing 1 - 10 of 471 Reviews [See All Reviews](https://www.softwareadvice.com/hr/onpay-profile/reviews/) ## OnPay Popular Comparisons [Deel vs OnPay](https://www.softwareadvice.com/hr/deel-profile/vs/onpay/)[RUN Powered by ADP vs OnPay](https://www.softwareadvice.com/hr/adp-run-profile/vs/onpay/)[Rippling vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/rippling/)[Paylocity vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/web-pay/)[ADP Workforce Now vs OnPay](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/onpay/)[Patriot Software vs OnPay](https://www.softwareadvice.com/compare/3746-Patriot-Software/vs/40847-onpay/)[Gusto vs OnPay](https://www.softwareadvice.com/compare/20428-Gusto/vs/40847-onpay/)[Paychex vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/paychex-flex/)[Asure vs OnPay](https://www.softwareadvice.com/hr/asure-payroll-profile/vs/onpay/)[QuickBooks Desktop Payroll vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/quickbooks-full-service-payroll/)[SurePayroll vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/surepayroll-payroll/) [Compare All Alternatives](https://www.softwareadvice.com/hr/onpay-profile/alternatives/) ## Other Top Recommended Payroll Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4886) Recently recommended **378** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3653) Recently recommended **330** times [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) **4.2** (1820) Recently recommended **303** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1400) Recently recommended **284** times Stuck Between Options? 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