# OnPay Software Reviews, Demo & Pricing - 2026 > Review of OnPay Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/onpay-profile --- [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / OnPay Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/onpay-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/onpay-profile/alternatives/) # OnPay 2026: Benefits, Features & Pricing Wondering if OnPay is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview OnPay 4.8 [(466)](https://www.softwareadvice.com/hr/onpay-profile/reviews/) FrontRunner 2026 Pricing Starting at $49.00 per month ### About OnPay OnPay is a cloud-based payroll solution that helps small businesses automate tax filing and payment workflows. Key features include employee self-onboarding, new hire reporting, automated payroll taxations and scheduled pay runs. OnPay provides an employee portal for updating information, onboarding and accessing past pay stubs and tax forms. Businesses can track their employees’ PTO, vacation and sick leave. The solution provides a document vault for storing contracts and employee notes. It offers integration with third-party applications like Xero, QuickBooks, Guideline, Vestwell and more. Featuring a comprehensive suite of tools, OnPay simplifies payroll processing by automating calculations and tax deductions, offering direct deposit options and providing detailed reporting capabilities. This streamlined approach to payroll management ensures accuracy and compliance with tax regulations, relieving businesses of the burden of manual processing and minimizing the risk of errors. OnPay's HR management features centralize employee information, enable time-off requests, track benefits utilization and facilitate compliance with labor laws and regulations. By consolidating HR tasks i... nto one platform, OnPay enhances organizational efficiency and empowers users to maintain accurate and up-to-date employee records. The benefits management module of OnPay allows businesses to customize employee benefit offerings, track enrollments and manage contributions seamlessly. By simplifying benefits administration and ensuring compliance with regulations, OnPay helps businesses enhance employee satisfaction and retention by providing a platform for managing benefits effectively. OnPay's integrated platform facilitates the seamless flow of data between payroll, HR and benefits functions, reducing manual data entry and enhancing operational efficiency. By providing a holistic view of employee information and promoting data integration, OnPay enables businesses to make informed decisions and streamline administrative processes. Another employee management feature offered by OnPay is 401(k) planning that helps employees plan for their retirement. The solution manages compliance, deductions and investment portfolios for users. It also allows employees to access their pay stubs and W2 forms online. OnPay offers services on a monthly subscription basis that includes support via phone and through an online knowledge base. Wondering if OnPay is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. ## OnPay User Interface ## Popular OnPay Alternatives Main Product OnPay 4.8 [(466)](https://www.softwareadvice.com/hr/onpay-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.85Value for money - 4.79Customer support - 4.71Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.9 [(4279)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4810)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1425)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.33Value for money - 4.45Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1846)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.22Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [ADP Workforce Now](https://www.softwareadvice.com/hr/adp-workforce-now-profile/) 4.4 [(7218)](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.22Value for money - 4.19Customer support - 4.35Functionality Pricing Available upon request Get Price ## OnPay Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Basic $49.00 per user, per month Plan includes: - Automated Tax Payments and Filings - Expert Support - Free W-2 and 1099 Processing - HR + Benefits - HR Tools and Software Integrations - Unlimited Monthly Pay Runs Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OnPay Features - Popular features found in Payroll 401(k) Tracking Benefits Management Check Printing Compensation Management Compliance Management Direct Deposit Employee Database Self Service Portal Third-Party Integrations W-2 Preparation Wage Garnishment - More features of OnPay 1099 Preparation Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications Approval Process Control Archiving & Retention Audit Management Audit Trail Benefits Dashboard Certification Tracking Chatbot Collaboration Tools Compliance Tracking Configurable Workflow Customizable Reports Customizable Templates Dashboard Data Import/Export Data Visualization Deduction Management Digital Signature Document Management Document Storage Electronic Forms Electronic Signature Employee Benefits Administration Employee Handbook Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Self Service For Accountants For Cloud For Small Businesses Health Insurance Administration HR Management HSA/FSA Administration Learning & Development Leave Tracking Mobile Access Multi-State Offboarding Onboarding Online Benefits Enrollment Orientation Workflow Management Payroll Management Payroll Outsourcing Payroll Reporting Policy Management Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Sick Leave Tracking Split Deposits Task Management Tax Calculation Tax Compliance Tax Filing Time Off Management Time Off Requests Time Tracking Training Management Vacation/Leave Tracking Web-based Deployment Workflow Automation Workflow Management ## OnPay Integrations QuickBooks Online Integration rated 4.7 from 13 reviews QuickBooks Online Advanced Integration rated undefined from -1 review When I Work Integration rated undefined from -1 review Deputy Integration rated undefined from -1 review QuickBooks Time Integration rated undefined from -1 review Humanity Schedule Integration rated undefined from -1 review See all 7 integrations ## OnPay User Reviews Overall Rating 4.8 Ratings Breakdown 5 89% 4 7% 3 1% 2 0% 1 2% Secondary Ratings Ease of Use 4.7 Value for money 4.9 Customer support 4.8 Functionality 4.7 Tari M. Verified reviewer Legal Services 2-10 employees Used weekly for more than 2 years Review source Reviewed March 2026 OnPay is the only payroll solution you need! 5 I've been using OnPay for 6 years and have never run into a problem. I was able to purchase the platform online and complete setup with no instruction or additional phone calls. It is much cheaper than the big payroll companies and has all the same bells and whistles. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: OnPay is a great solution for any size business. It is a great value for the money. It's easy to setup and even easier to do a payroll run. You can run your 401k, loans, medical, etc. deductions easily. You can track attendance and run reports. Cons: I haven't run into any cons yet. I love that a payroll run takes me less than 5 minutes and I can adjust/control everything on my end without phone calls or support chat. Reasons for choosing OnPay It was the best fit for our small business. Reasons for switching to OnPay They were way too expensive for the same offering. Read More BB Brenda B. Verified reviewer Mental Health Care 2-10 employees Used weekly for less than 6 months Reviewed June 2026 OnPay: A Comprehensive Payroll and Workforce Management Solution for Joi Counseling Center 5 Overall, OnPay has proven to be a reliable, secure, and highly effective solution for payroll and workforce management. Its combination of strong performance, excellent customer service, valuable HR tools, and affordable pricing makes it an outstanding choice for organizations seeking a comprehensive payroll platform. We highly recommend OnPay to other small businesses, healthcare organizations, and nonprofit agencies looking to streamline payroll operations and enhance workforce management. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: OnPay has been an outstanding payroll and workforce management solution for our organization. As a growing mental health agency, we needed a platform that could efficiently manage payroll while also supporting employee administration, time tracking, and compliance requirements. OnPay has exceeded our expectations in all of these areas. Security is one of the platform's greatest strengths. We appreciate the confidence that comes with knowing sensitive employee and payroll information is protected through secure systems and controls. The platform provides a safe environment for managing payroll records, tax documents, direct deposit information, and personnel files while maintaining appropriate levels of user access and privacy. From a value-for-money perspective, OnPay delivers exceptional functionality at a competitive price. The pricing structure is transparent and easy to understand, without many of the hidden fees or costly upgrades often associated with other payroll providers. The inclusion of payroll processing, tax filing, employee self-service tools, onboarding capabilities, and workforce management features within a single platform makes it a highly cost-effective solution for small and medium-sized organizations. Customer support has consistently been responsive, professional, and knowledgeable. Whenever questions arise, the support team provides timely assistance and practical solutions. Their expertise in payroll processing, tax compliance, and system functionality has helped us resolve issues quickly and maintain confidence in the platform. OnPay also integrates well with our accounting and expense management processes. Payroll information is organized clearly and can be easily accessed for budgeting, financial reporting, and reconciliation purposes. The system simplifies administrative workflows and supports accurate financial management across the organization. The time tracking and attendance features have significantly improved workforce management. Employees can easily track hours worked, monitor attendance, request paid time off, and review leave balances. Managers benefit from streamlined approval processes and real-time visibility into staffing and attendance information. These tools have reduced administrative burden while improving accuracy and accountability. User access management is another area where OnPay performs exceptionally well. The platform allows administrators to assign appropriate levels of access based on employee roles and responsibilities. Employees can securely access their own payroll and benefits information through the self-service portal, while administrators maintain appropriate oversight and control of organizational data. Cons: Customization is a bit limited. While OnPay offers standard payroll and tax reports, some users report that highly customized or sophisticated reporting capabilities are not as extensive as those available through larger payroll providers. Organizations requiring complex data analytics may need to export data for additional analysis. Reasons for choosing OnPay OnPay tends to provide most of these features in a single package without requiring numerous add-ons, which is why many small healthcare, counseling, and nonprofit organizations find it attractive compared to larger enterprise systems. For Joi Counseling Center specifically, the strongest competitors would likely be Gusto, QuickBooks Payroll, and Paychex Flex, with the decision largely depending on whether the priority is accounting integration, HR functionality, or overall cost. Reasons for switching to OnPay Joi Counseling Center transitioned from QuickBooks Payroll to OnPay after evaluating the organization's evolving payroll, human resources, and workforce management needs. While QuickBooks Payroll provided adequate payroll processing capabilities, OnPay offered a more comprehensive and integrated solution designed specifically for payroll administration and employee management. One of the primary reasons for the transition was OnPay's enhanced human resources functionality. Unlike QuickBooks Payroll, which focuses primarily on payroll processing and accounting integration, OnPay provides built-in tools for employee onboarding, personnel record management, document storage, time and attendance tracking, paid time-off (PTO) administration, sick leave management, and workforce reporting. These additional features allow the organization to manage a broader range of employee-related functions within a single platform. The organization also found OnPay's pricing structure to be more transparent and cost-effective. Essential payroll and HR functions are included within the standard pricing model, reducing the need for additional subscriptions, upgrades, or third-party integrations. This has allowed Joi Counseling Center to access a wider range of workforce management tools while maintaining fiscal responsibility. Ease of use was another significant factor in the decision to move to OnPay. The platform's user-friendly interface simplifies payroll processing, employee onboarding, leave management, and administrative reporting. Staff members require less time to complete payroll-related tasks, reducing administrative burden and improving overall efficiency. Additionally, OnPay's workforce management capabilities provide greater visibility into employee schedules, attendance, PTO balances, sick leave usage, and other personnel information. These features support more effective organizational planning and decision-making while improving accuracy and accountability. The transition to OnPay has enabled Joi Counseling Center to streamline payroll and human resources operations, improve workforce management, enhance administrative efficiency, and provide employees with a more accessible and transparent self-service experience. Overall, the move has resulted in a more comprehensive, cost-effective, and scalable solution that better supports the organization's current and future operational needs. Read More AL Amy L. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for more than 2 years Review source Reviewed October 2022 The features we need at a great price 5 Excellent. Simple to use, clear records and communication, easy integrations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: OnPay provides all the payroll, tax compliance, and vacation tracking services we need, in an easy to use interface. Our previous payroll company had no way to denote a QSEHRA, and provided poor customer service. OnPay is responsive, helpful, and innovative, especially around many COVID changes and services. Cons: Sorry that the price is increasing, but I get it. Reasons for choosing OnPay Price and ease of use Reasons for switching to OnPay No ability to document QSEHRA payments. Read More AC Aaron C. Verified reviewer Food & Beverages 2-10 employees Used weekly for less than 2 years Review source Reviewed November 2025 Great company offering massive convenience 5 Overall, OnPay is a fantastic company and I enjoyed utilizing their services. If it weren’t for the fact that our new POS system contains an all-in-one payroll, time keeping and taxes app, I would probably still be with OnPay. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The ease and convenience that OnPay provided was fantastic. I never had to worry if employees got paid on time or not. And then automatically taking care of payroll taxes and filing everything for me was great! Cons: The only thing I didn’t like is that if there was anything wrong with payroll in any particular week, they completely lock you out of the account until it’s fixed. It makes it difficult to be able to tell exactly what’s going on when you can’t access your own account. Reasons for switching to OnPay Toast was far too expensive and not nearly as easy to use and understand. Read More RR Robert R. Verified reviewer Information Technology and Services Self-Employed Used monthly for less than 6 months Reviewed November 2025 Great payroll service 5 5 stars - completely satisfied. Their communication is second to none. Every question was answered and explained thoroughly Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great payroll service - website is very user friendly with some nice features - running payroll is straight forward - everything needed is displayed on one page - the service is reasonably priced. The absolute best part is their onboarding process with a zoom meeting to run the first payroll. Cons: being in different time zones which is common but nothing to dislike about the company at all. Great experience. Reasons for choosing OnPay A great payroll service that met my needs without paying for services I won't use. Their straight-forward website without bloat is perfect. Reasons for switching to OnPay the absolute worst website and unable to get the support I needed... Read More KM Kallie M. Verified reviewer Biotechnology 2-10 employees Used weekly for less than 6 months Reviewed December 2025 Nice, but..... 3 Everyone is nice but this has been a frustrating process. If you have never done payroll before I would use a different company, this has been a lot. Ratings Breakdown 1 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Everyone I have spoke with has been very nice, pricing is decent and the website seems to function well Cons: It is NOT a one stop shop, I have to speak to 1 person/department for this, another person or department for something else and another for something else. It is a lot of transferring and not sure I am doing it right because there are so many steps and people to talk to. I am sure once fully set up it will be fine but not an easy/user friendly process for a first time person Reasons for choosing OnPay The ads where misleading, it labels itself as easy to use and a one stop shop. If that were true I would not have had to set up 4 different appointments with 4 different companies or departments Read More BR Ben R. Verified reviewer Marketing and Advertising Self-Employed Used monthly for less than 6 months Reviewed January 2026 Fantastic Customer Service 5 My overall experience was very positive. The buying experience was easy, the hands-on customer service onboarding was stellar. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service was incredible. I had a very tight deadline to buy, onboard, and run payroll. Their onboarding leader got on the phone and walked me through everything and ensured I met my payroll deadline. Cons: I don't have any complaints. The product UX is good and fairly intuitive. The cost is very reasonable. Reasons for choosing OnPay Peer recommendations, speed to go live, cost, ease of use, Read More SH Sarah H. Verified reviewer Retail 2-10 employees Used weekly for free trial Reviewed September 2025 Best Customer Service Payroll Experience 5 I am very happy with OnPay and so glad I switched to them from my previous payroll software. I would highly reccommend them. They made the switch easy and I love that I can easily send in a request and actually get an answer same day or next day. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Great Value for the Money, Customer Support is AMAZING!!!! How to tutorials are clear and easy to understand. Cons: The system does have a learning curve as it's not necessarily clear on first use how to do what you need however they make finding the answer very easy. Reasons for choosing OnPay They told me about their customer service and how it works, and that they will help me transition. It was an easy choice. Reasons for switching to OnPay Poor Customer Service from Wave. You can never get a real person answer to anything just a ChatBot. Read More DE Dale E. Verified reviewer Education Management Self-Employed Used weekly for less than 6 months Reviewed April 2026 I recommend this company to business owners 5 10 out of 10 from sign up until now all had been good. My onboarding specialist was pleasant and assuring.n Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Website easy to use. Customer service was very pleasant. Onboarding was easy. They calculate taxes for you no worries with a audit. Running payroll is smooth and straight forward. Cons: Nothing in pleased. I wish we could use business credit cards for payment methods. Other than that the company is doing well. Read More SP Sara P. Verified reviewer Construction Self-Employed Used monthly for free trial Reviewed May 2026 Thank you \[sensitive content hidden\] from On Pay! 5 Positive. \[sensitive content hidden\] was very helpful, as well as knowledgeable with the system. She is very professional and also friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easily accessible. They respond quickly and are happy to help you get set up and learn the process of payroll. Cons: So far everything is good. I am happy with the interaction that I have had thus far and I have no complaints. Read More Showing 1 - 10 of 466 Reviews [See All Reviews](https://www.softwareadvice.com/hr/onpay-profile/reviews/) ## OnPay Popular Comparisons [Deel vs OnPay](https://www.softwareadvice.com/hr/deel-profile/vs/onpay/)[Rippling vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/rippling/)[RUN Powered by ADP vs OnPay](https://www.softwareadvice.com/hr/adp-run-profile/vs/onpay/)[Paylocity vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/web-pay/)[ADP Workforce Now vs OnPay](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/onpay/)[Patriot Software vs OnPay](https://www.softwareadvice.com/compare/3746-Patriot-Software/vs/40847-onpay/)[QuickBooks Payroll vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/quickbooks-full-service-payroll/)[SurePayroll vs OnPay](https://www.softwareadvice.com/hr/onpay-profile/vs/surepayroll-payroll/) [Compare All Alternatives](https://www.softwareadvice.com/hr/onpay-profile/alternatives/) ## Other Top Recommended Payroll Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3433) Recently recommended **521** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **513** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4810) Recently recommended **495** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1846) Recently recommended **419** times Stuck Between Options? 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