OnTheClock.com vs Paychex Flex

RATING:

4.7

(540)

OnTheClock.com has 540 reviews and a rating of 4.71 / 5 stars vs Paychex Flex which has 1562 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (540)
4.2 (1562)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 8, 2024
May 7, 2024
Pros/Cons
  • Pros

  • My favorite feature is the search for certain date frame. Has saved me so much time when running payroll.
  • The interface is great on the admin side. Our employees have liked the ease of use.
  • Cons

  • They are constantly evolving so any suggestions end up being fixed before there's a problem.
  • I worse problem is older employees who have challenges with technology not wanting to use it. I have one employee I let do a paper time sheet.
Read all user reviews
  • Pros

  • Easy to use, if help was needed had dedicated specialist, english speaking.
  • Its an easy to use software which helps you to easily clock in and out, easy to schedule time offs and share with others.
  • Cons

  • There are errors, random (i may add) that happen from time to time which is very annoying when using the phone app. It needs a lot of work from their development team.
  • Customer service is horrible. Prices are extremely high.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos