Paychex Flex
About Paychex Flex
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Paychex Flex Pricing
Contact Paychex for detailed pricing.
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Most Helpful Reviews for Paychex Flex
1 - 5 of 1,554 Reviews
Anonymous
Used unspecified
OVERALL RATING:
4
Reviewed April 2024
Paychex Flex Review: Paychex Flex Rocks
Victoria
Verified reviewer
Consumer Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2023
Great payroll and hr employer/employee program
Overall I've had no problems with paycheckflex really other than the direct deposit not transferring over from my job profiles but other than that it's been a really awesome experience it's been easy to use friendly and just great it's very useful and I do appreciate the software and I continue to use it to this day
PROSOn some pros are that it's easy to use the interface is set up really user friendly it's sectioned off and your different jobs you know your pay your schedule your onboarding your your stuff you need to complete for HR or assignments places to message people ask questions you can view when your check gets deposited or written how many hours you worked all sorts of things like that and your vacation time and it's just it's really easy and it makes my job easier and it makes knowing what I'm doing for other people who are using it easy and I get paid on time if not early actually for me not everybody does though and it's all right there like I can print off my w-2s I can print off my tax paperwork message my employers or employees and manage my benefits and everything it's a really great system.
CONSHonestly the only thing I don't like is if you have multiple employers on there and you put in your direct deposit information for one it does not automatically carry over to another job if you have multiple jobs at the same time so there for a minute I was getting a hard check because I thought that that information that I just entered for a previous in my other employer that I'm still working would go through to my next account but it does not you have to manually re-enter that
Sara
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Paychex Flex is a simple and straightforward system
Paychex Flex's interface has always been straightforward to use; the admin dashboard is full of useful information and it's impossible to miss any updates or notifications. Our less technically-inclined staff members have no trouble navigating the user dashboard.
PROSI manage the company's administrative tasks, including Payroll, Onboarding, and HRS. There is no way to overstate the amount of time it has saved me. About 5 minutes are all I need to do payroll, and that's only when there's a new employee.
CONSThe ability to look at Payroll records dating back more than two years. There are numerous Payroll Representatives. Inconveniently, I have to deal with a separate point person for each functionality.
Reasons for switching to Paychex Flex
When we were going behind schedule or needed to do an extra payroll run due to unanticipated circumstances, Paychex Flex was a big help. In any scenario, the customer service team does everything in their power to help.
JILLIAN
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
BEST DECSION
PAYCHEX IS OVERALL AN AMAZING SOFTWARE. ITS CONVIENENT AND AVAILABLE TO VIEW PREVIOUS FILES AND W2 AT THE BEGINNING OF THE YEAR!
PROSPAYCHEX HAS BECOME ONE OF THE BEST SOFTWARE SYSTEMS WE HAVE. VERY USER FRIENDLY FOR NOT ONLY MANAGEMENT BUT EMPLOYEES AS WELL.
CONSIT WOULD BE BENIFICIAL IF THE PDF WOULD BE AVAILABLE AS SOON AS PAYROLL IS COMPLETED INSTEAD OF THE END OF THE WEEK.
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Fine until there is a problem
Terrible, no one is interested in sorting out the problem.
PROSWeekly payroll is easy and I haven't had any problems with this.
CONSPaychex failed to send in a second-quarter tax report, I now have $1000's of penalties and interest. It's been over a month since reporting the problem and they still haven't gotten back to me.