Paycom vs Payfit
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.3 / 5
4.1 / 5
Customer Support
4.3 / 5
4 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
September 3, 2024
March 30, 2024
Pros/Cons
Pros
- I like how easy it is to find and verify my own employment/benefit/pay information, and the org chart has been super useful as a new employee at my current company.
- The system is very user friendly and our employees enjoy the flexibility of accessing their data on a mobile device. The managers are extremely happy with the custom reports.
- It has help keep organization a top priority, while being easy to use. Additionally, Customer Support is not only very helpful but always readily available.
Cons
- I very quickly realized that this system was not going to work for our team and moved to cancel our account and the customer service was pretty awful, going all the way up to upper management.
- The only problem I have is going back to add hours, if I forgot to clock in/out.
- This software is limited in the sense that when you are trying to do bulk uploading for time cards it will not let you do it if it's towards the end of a pay period.
Pros
- Easy to understand, easy to use, even if my job is not to manage the payroll employees. Support team is awesome, ready to help and available at any time.
- Ease of use, fantastic support, and a very extensive Knowledge Base. It has divided our time spent on payrolls by a tenfold.
- Awesome for work absences because we have a view of all absences in our team on a calendar. The view of remaining days if’s clear and well detailed.
Cons
- I experienced wrongly calculated payslip during a sick leave.
- Sometimes it is difficult to find some options.
- At the end of the month the platform is slower and sometimes even crushes.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
128 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
