Payment Evolution Software


32 reviews(4.5/5)
32 reviews(4.5/5)

Payment Evolution is a cloud-based human resource management solution designed for small and midsize organizations. It offers payroll management and benefits administration within a suite.

The payroll management module provides employee HR features, payroll processing, vacation and leaves tracking, benefits administration and direct deposits. It allows users manage income tax documents, employee payslips and other important documentation. The benefits management module allows the HR department to manage employee health, dental and life insurance. Users can evaluate income tax savings from multiple insurances and credit the amount directly into employee accounts.

It offers integration with FreshBooks, Kashoo, ePay, Bullfrog, PayChequer, POS2Payroll, QuickBooks, Sage, Xero and other third-party applications. Customer support is offered via email and over the phone.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

32 Reviews of Payment Evolution

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  • Mathieu from Groupe La Feuille Verte

    Number of employees: 11-50 employees

    July 2018

    From days to minutes to do the payrun

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time saver

    Pros

    I like that it integrates with TimeSheet and Xero. All our employees punch in TimeSheet, than we export the data to PaymentEvolution. We run the payrun and then it is push to Xero in all the accounts. We save lots of time ! Also great customer service. I've never waited when I called.

    Cons

    It's a little tricky to start with but with the help of the customer service we fixed everything. We do have a problem now with Xero that we are hoping to get fixed !

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • samuel from University

    Specialty: Other

    Number of employees: 1 employee

    June 2018

    Payment Evolution is what every business person needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Payment Evolution is the best solution for small business enterprises. All small-scale business people should embrace this software

    Pros

    This software is automated thus making your work easier and faster
    Payment Evolution is customizable to meet your needs
    Payment Evolution is user-friendly and easy to use

    Cons

    Customer service needs some improvement and also when the software is inactive the logout time is too short.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Helina from entreflow consulting group

    Number of employees: 11-50 employees

    May 2018

    Great Payroll App from an Awesome Company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy payroll runs.

    Pros

    Easy to set up and run payroll. The team is very open to feedback and making the product awesome for its users. Vendor payments are simple too. Integrations with accounting software make our lives easier: no manual journal entries!

    Cons

    Stat holiday pay is not handled in the app yet. The data table for entering the payroll hours, etc. for the pay period is clunky and needs to be flipped vertically.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alexander from Right Taxes for Right People

    Number of employees: 2-10 employees

    April 2018

    Very good decision for Payroll for small business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    No problem with Payroll (at all) + direct deposit + XERO integration.

    Pros

    Super Payroll software for small business firms. Free version for simple payroll till five (5) employee! Free XERO integration.

    Cons

    Really I don't know. May be it has some inconvenient things for difficult (complicated) Payroll, but for simple Payroll - it is great!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alexandra from Red Lion Smokehouse

    Number of employees: 11-50 employees

    March 2018

    Easy to set up and use. Put the control back in our hands for payroll management.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cheaper, faster, easier and more control over payroll!

    Pros

    We took our payroll in house a few months and so far we are really impressed with how easy Payment Evolution has been to use. Training and setup were easy and quick. We were able to customise all kinds of aspects of the system from the content of the pay stub emails to the various deductions for full time staff members. Not having to pick up cheques and distribute paystubs is way more time effective and we feel like we have greater control over our company's payroll.

    Cons

    Some of the areas of the software are not intuitive for users who are new to payroll.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Katherine from Proactive Physio

    March 2018

    AWFUL!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Paychequer and being on the cloud is nice but everything else about the system is horrible. Support is ok but they can never solve the problem because the system is horrible.

    Cons

    EVERYTHING! This software has potential to be a good software but it is lacking a lot. It looks user friendly but when you start looking for basic/accouting reports it lacks a lot. It isn't a trust worthy system. Our company also regrets buying this product for a year. BIG MISTAKE! Looking up reports is a nightmare. Especially when you are trying to create a payroll remittance report for a certain date. Avoid this product.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Trudy Ann from Trudy Ann's Chai & Spices

    February 2017

    Fairly easy and effortless to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has been really easy for me to use and I have had no experience with this program prior to this. I love how easy generating T4s has been. I worked with the representative to start this account and he was a pleasure to work with.

    Cons

    I would love it if you can also set Corporate Tax submission.

    Review Source: Capterra
  • Jean from SoftCollab Applications Inc.

    February 2017

    Great and very patient service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Although we did not quite know what we needed or how to best set up our payroll, and changed course a number of times, our sales executive and PaymentEvolution support worked patiently and efficiently to set us up in the right way! Congratulations!

    Review Source: Capterra
  • Ingrid from Nam Phuong Julie Nguyen Inc

    Number of employees: 2-10 employees

    February 2017

    Payment Evolution Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are happy with the overall service Paymentevolution provides with support and questions that arise.

    Pros

    The support provided by the staff when questions arise

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Ingrid. Thank you for your review. We are happy to hear that our support has been helpful in making your time with us a breeze!

  • Tracy from Time.ly Network Inc.

    Number of employees: 2-10 employees

    February 2017

    Payroll Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using payment evolution for over 1 year. I find it user friendly and if I do have a question the customer service is fantastic. I love the webinars as well, I don't usually need them but the few I have joined were great!

    Pros

    very user friendly

    Cons

    sometimes things always as clear as they could be ex. the vacation pay, when paying everything out it puts a zero which when it is your first time doing that can be quite confusing.

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Tracy! We are so happy to hear that you frequent our webinars and find them useful! We will definitely be looking for a way to make the vacation payout much more clear. thank you for the feedback!

  • Gillian from Indian Summer Arts Society

    Number of employees: 2-10 employees

    February 2017

    Easy to learn and use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Payment Evolution is easy to learn and the site is very user-friendly. There are some small quirks when trying to do any unusual payment types but the customer service was helpful in showing me how to navigate around them.

    Pros

    Easy to navigate and process payroll once setup is complete

    Cons

    Some quirks require tricky navigation when doing anything outside regular earnings.

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Thank you for your review! we are working hard to iron out the kinks in our service to make navigation much easier. Thank you for the feedback! it is greatly appreciated.

  • Marissa from Aura Freedom International

    Number of employees: 2-10 employees

    February 2017

    Andrea's help with Year-End/T4 Generation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Andrea's support was amazing, we could not have done it without her. Her knowledge and sense of urgency was very much appreciated. Thank you for everything!

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Marissa :) thank you for the great feedback! we look forward to working with you in the future.

  • Nancy from AJM Architectural Designs Inc & OM Architecture Inc

    Number of employees: 2-10 employees

    February 2017

    Great Product and Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using the software for a few years and it is very easy to use. We appreciate the helpful emails with online seminars for generating T4's at year end. The customer support staff are very friendly and always so helpful.

    Pros

    It is an easy software to use for those just starting up a business. It also provides a lot different reports that are helpful.

    Cons

    I think the only con would be the section where you have to close off a month when generating payroll. It sometimes gets confusing and it splits out the source deduction amount by pay rather than month. We pay per month, so it would be beneficial to have the total of the 2 or 3 months deductions noted in one amount for submission.

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Nancy! we are always looking for ways to better our product. Closing a period can get confusing and because everyone has a different way as to how they would like their period closed, we are working on a way that works for everyone. Thank you for your feedback!

  • Dan from ReBalance Sudbury

    February 2017

    Great help for new business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very helpful for a new business. Easy to deal with. Great staff and easy to use software. Would recommend to any new start up.

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Dan! We are so happy to hear that you are finding our service helpful! We love working with startups and are grateful that you'd recommend us.

  • Lisa from On Point Construction

    February 2017

    great customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Any time I've had questions the customer service team has always been very helpful and knowledgeable.

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Lisa! Thank you so much for the kind words.

  • Olumide from Olumide Jones

    February 2017

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I find it relatively easy to use even with little knowledge about payroll/remittance to CRA. Needed something fast and efficient to do payroll and remittance for 1 employee and my experience has been excellent so far. Like the idea i can find all previous remittances in one place and the fact that T4 generation at year end is a breeze. In addition, employee gets a customized location where their payslips are stored for easy access.

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Thank you for your feedback! we are SO happy that you are finding our system fast and efficient for your business. We are so happy to have you on board!

  • Travis from Louder Than Ten

    Number of employees: 2-10 employees

    February 2017

    Great product idea¿ needs serious design investment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's great that you guys have this service, but to be honest, I feel very uncomfortable actually using it¿ and sort of regret paying for a year (we haven't done a full payroll yet, despite nearly completing the process several times). The main issues for me are the overall user experience, buggy/sloppy interface, and confusing flow. It really feels like you don't care about the design of the interface, which reduces my trust in the system. Also some big functional oddities, like requiring separate accounts for the admin and their own employee account, is a huge pain. There's also little explanation of how the flow needs to work, and which info is required before you start the payroll process. And lastly, having to run payroll a few days in advance makes it awkward to get started if you're accustomed to doing it the day before¿ which may be a bad habit on my part, but does prevent me from committing to PE. If I were you, I'd suggest investing in some great UX and UI design. It would really make all the difference in the world for us. It HAS to be better than our current method of running payroll (have our accountant help us with the proper deduction amounts and manually paying everything via our online banking)¿ which actually isn't that bad. Even a tightening of the UI would go a long way. I have to be honest, I can't see us renewing again. I wish there was another alternative we could use in Canada, but unfortunately, we'll probably just stick to what we do now.

    Pros

    The actual function of running payroll and calculating deductions is a great and useful idea.

    Cons

    The design needs some serious polish and improvement. (not just the aesthetics, but the overall userflow, experience, etc)

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Thank you Travis for your review. We are grateful that many of the features of our service benefit your business and have saved you time. Our goal is to ensure PaymentEvolution is one of the easiest and most robust services to automate your back office. We appreciate your candid remarks about the UI not being as intuitive for you and our team is looking at how to make the process even better. We'll be in touch shortly to get some specific recommendations from you. This and the requests we receive in our public help forums drive the development of our services. Again, thank you for your feedback - we love hearing how we can do better.

  • Trina from Yes You Can Employment

    Number of employees: 2-10 employees

    February 2017

    Excellent Program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love Payment Evolution! The only recommendation I have is the printing of pay stubs - perhaps I am not doing it correctly, but the way it prints is not the most appealing.

    Pros

    Cost and ease of use

    Cons

    Printing of reports

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Trina, Thank you for your kind words. There are ways within the system to modify the way you print your cheques to match your cheque stock. If you need a hand on completing this, feel free to contact us directly, we are happy to help.

  • Robert from ROBERT'S ELECTRIC

    Number of employees: 2-10 employees

    February 2017

    Payroll Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick and easy to use. Great support as well. Save me time doing my paper work and makes it easier for employees to get paied.

    Pros

    Quick and easy to use

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Robert! Thank you for your kind words. We are happy to hear that PaymentEvolution is making it easier for you to pay your employees!

  • Aly from Finaeo Inc.

    Number of employees: 2-10 employees

    February 2017

    An amazing software, built by amazing people!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The team at Payment Evolution has created a simple and intuitive platform that helps make our lives easier. More importantly, any time we've needed support, the team has been quick to respond and are incredibly friendly. I'd highly recommend Payment Evolution!

    Pros

    Ease of use

    Cons

    none

    Review Source: Capterra

    Response: PaymentEvolution, Payment Evolution

    February 2017

    Hi Aly. Thank you for your kind words. We are happy to hear that PaymentEvolution has been making your life easier!

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