Payment Evolution is a cloud-based human resource management solution designed for small and midsize organizations. It offers payroll management and benefits administration within a suite.

The payroll management module provides employee HR features, payroll processing, vacation and leaves tracking, benefits administration and direct deposits. It allows users manage income tax documents, employee payslips and other important documentation. The benefits management module allows the HR department to manage employee health, dental and life insurance. Users can evaluate income tax savings from multiple insurances and credit the amount directly into employee accounts.

It offers integration with FreshBooks, Kashoo, ePay, Bullfrog, PayChequer, POS2Payroll, QuickBooks, Sage, Xero and other third-party applications. Customer support is offered via email and over the phone.

Payroll history
Payroll history

Payroll history

Time sheet

Time sheet

Pay cycle

Pay cycle

Reports

Reports

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



33 Reviews of Payment Evolution

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 33 reviews

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Kelly from pier dental centre

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

payment evolution

Pros

This software is a great way to prepare and keep track of all your year end and day to day payroll needs.

Cons

Can take a bit of time to learn how to properly use.

Review Source: Capterra

Mathieu from Groupe La Feuille Verte

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

From days to minutes to do the payrun

Time saver

Pros

I like that it integrates with TimeSheet and Xero. All our employees punch in TimeSheet, than we export the data to PaymentEvolution. We run the payrun and then it is push to Xero in all the accounts. We save lots of time ! Also great customer service. I've never waited when I called.

Cons

It's a little tricky to start with but with the help of the customer service we fixed everything. We do have a problem now with Xero that we are hoping to get fixed !

Review Source: Capterra

samuel from University

Industry:  Other

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Payment Evolution is what every business person needs

Payment Evolution is the best solution for small business enterprises. All small-scale business people should embrace this software

Pros

This software is automated thus making your work easier and faster
Payment Evolution is customizable to meet your needs
Payment Evolution is user-friendly and easy to use

Cons

Customer service needs some improvement and also when the software is inactive the logout time is too short.

Review Source

Helina from entreflow consulting group

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Great Payroll App from an Awesome Company

Easy payroll runs.

Pros

Easy to set up and run payroll. The team is very open to feedback and making the product awesome for its users. Vendor payments are simple too. Integrations with accounting software make our lives easier: no manual journal entries!

Cons

Stat holiday pay is not handled in the app yet. The data table for entering the payroll hours, etc. for the pay period is clunky and needs to be flipped vertically.

Review Source: Capterra

Alexander from Right Taxes for Right People

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Very good decision for Payroll for small business.

No problem with Payroll (at all) + direct deposit + XERO integration.

Pros

Super Payroll software for small business firms. Free version for simple payroll till five (5) employee! Free XERO integration.

Cons

Really I don't know. May be it has some inconvenient things for difficult (complicated) Payroll, but for simple Payroll - it is great!

Review Source: Capterra

Alexandra from Red Lion Smokehouse

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to set up and use. Put the control back in our hands for payroll management.

Cheaper, faster, easier and more control over payroll!

Pros

We took our payroll in house a few months and so far we are really impressed with how easy Payment Evolution has been to use. Training and setup were easy and quick. We were able to customise all kinds of aspects of the system from the content of the pay stub emails to the various deductions for full time staff members. Not having to pick up cheques and distribute paystubs is way more time effective and we feel like we have greater control over our company's payroll.

Cons

Some of the areas of the software are not intuitive for users who are new to payroll.

Review Source: Capterra

Katherine from Proactive Physio

Ease-of-use

Value for money

Customer support

Functionality

March 2018

AWFUL!!

Paychequer and being on the cloud is nice but everything else about the system is horrible. Support is ok but they can never solve the problem because the system is horrible.

Cons

EVERYTHING! This software has potential to be a good software but it is lacking a lot. It looks user friendly but when you start looking for basic/accouting reports it lacks a lot. It isn't a trust worthy system. Our company also regrets buying this product for a year. BIG MISTAKE! Looking up reports is a nightmare. Especially when you are trying to create a payroll remittance report for a certain date. Avoid this product.

Review Source: Capterra

Trudy Ann from Trudy Ann's Chai & Spices

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Fairly easy and effortless to use.

It has been really easy for me to use and I have had no experience with this program prior to this. I love how easy generating T4s has been. I worked with the representative to start this account and he was a pleasure to work with.

Cons

I would love it if you can also set Corporate Tax submission.

Review Source: Capterra

Jean from SoftCollab Applications Inc.

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great and very patient service!

Although we did not quite know what we needed or how to best set up our payroll, and changed course a number of times, our sales executive and PaymentEvolution support worked patiently and efficiently to set us up in the right way! Congratulations!

Review Source: Capterra

Ingrid from Nam Phuong Julie Nguyen Inc

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Payment Evolution Review

We are happy with the overall service Paymentevolution provides with support and questions that arise.

Pros

The support provided by the staff when questions arise

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Hi Ingrid. Thank you for your review. We are happy to hear that our support has been helpful in making your time with us a breeze!

Tracy from Time.ly Network Inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Payroll Review

I have been using payment evolution for over 1 year. I find it user friendly and if I do have a question the customer service is fantastic. I love the webinars as well, I don't usually need them but the few I have joined were great!

Pros

very user friendly

Cons

sometimes things always as clear as they could be ex. the vacation pay, when paying everything out it puts a zero which when it is your first time doing that can be quite confusing.

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Hi Tracy! We are so happy to hear that you frequent our webinars and find them useful! We will definitely be looking for a way to make the vacation payout much more clear. thank you for the feedback!

Gillian from Indian Summer Arts Society

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Easy to learn and use

Payment Evolution is easy to learn and the site is very user-friendly. There are some small quirks when trying to do any unusual payment types but the customer service was helpful in showing me how to navigate around them.

Pros

Easy to navigate and process payroll once setup is complete

Cons

Some quirks require tricky navigation when doing anything outside regular earnings.

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Thank you for your review! we are working hard to iron out the kinks in our service to make navigation much easier. Thank you for the feedback! it is greatly appreciated.

Marissa from Aura Freedom International

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Andrea's help with Year-End/T4 Generation

Andrea's support was amazing, we could not have done it without her. Her knowledge and sense of urgency was very much appreciated. Thank you for everything!

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Hi Marissa :) thank you for the great feedback! we look forward to working with you in the future.

Nancy from AJM Architectural Designs Inc & OM Architecture Inc

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great Product and Service

We have been using the software for a few years and it is very easy to use. We appreciate the helpful emails with online seminars for generating T4's at year end. The customer support staff are very friendly and always so helpful.

Pros

It is an easy software to use for those just starting up a business. It also provides a lot different reports that are helpful.

Cons

I think the only con would be the section where you have to close off a month when generating payroll. It sometimes gets confusing and it splits out the source deduction amount by pay rather than month. We pay per month, so it would be beneficial to have the total of the 2 or 3 months deductions noted in one amount for submission.

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Hi Nancy! we are always looking for ways to better our product. Closing a period can get confusing and because everyone has a different way as to how they would like their period closed, we are working on a way that works for everyone. Thank you for your feedback!

Dan from ReBalance Sudbury

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great help for new business

Very helpful for a new business. Easy to deal with. Great staff and easy to use software. Would recommend to any new start up.

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Hi Dan! We are so happy to hear that you are finding our service helpful! We love working with startups and are grateful that you'd recommend us.

Lisa from On Point Construction

Ease-of-use

Value for money

Customer support

Functionality

February 2017

great customer service!

Any time I've had questions the customer service team has always been very helpful and knowledgeable.

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Hi Lisa! Thank you so much for the kind words.

Olumide from Olumide Jones

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Easy to use

I find it relatively easy to use even with little knowledge about payroll/remittance to CRA. Needed something fast and efficient to do payroll and remittance for 1 employee and my experience has been excellent so far. Like the idea i can find all previous remittances in one place and the fact that T4 generation at year end is a breeze. In addition, employee gets a customized location where their payslips are stored for easy access.

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Thank you for your feedback! we are SO happy that you are finding our system fast and efficient for your business. We are so happy to have you on board!

Travis from Louder Than Ten

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great product idea  needs serious design investment

It's great that you guys have this service, but to be honest, I feel very uncomfortable actually using it and sort of regret paying for a year (we haven't done a full payroll yet, despite nearly completing the process several times). The main issues for me are the overall user experience, buggy/sloppy interface, and confusing flow. It really feels like you don't care about the design of the interface, which reduces my trust in the system. Also some big functional oddities, like requiring separate accounts for the admin and their own employee account, is a huge pain. There's also little explanation of how the flow needs to work, and which info is required before you start the payroll process. And lastly, having to run payroll a few days in advance makes it awkward to get started if you're accustomed to doing it the day before which may be a bad habit on my part, but does prevent me from committing to PE. If I were you, I'd suggest investing in some great UX and UI design. It would really make all the difference in the world for us. It HAS to be better than our current method of running payroll (have our accountant help us with the proper deduction amounts and manually paying everything via our online banking) which actually isn't that bad. Even a tightening of the UI would go a long way. I have to be honest, I can't see us renewing again. I wish there was another alternative we could use in Canada, but unfortunately, we'll probably just stick to what we do now.

Pros

The actual function of running payroll and calculating deductions is a great and useful idea.

Cons

The design needs some serious polish and improvement. (not just the aesthetics, but the overall userflow, experience, etc)

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Thank you Travis for your review. We are grateful that many of the features of our service benefit your business and have saved you time. Our goal is to ensure PaymentEvolution is one of the easiest and most robust services to automate your back office. We appreciate your candid remarks about the UI not being as intuitive for you and our team is looking at how to make the process even better. We'll be in touch shortly to get some specific recommendations from you. This and the requests we receive in our public help forums drive the development of our services. Again, thank you for your feedback - we love hearing how we can do better.

Trina from Yes You Can Employment

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Excellent Program

I love Payment Evolution! The only recommendation I have is the printing of pay stubs - perhaps I am not doing it correctly, but the way it prints is not the most appealing.

Pros

Cost and ease of use

Cons

Printing of reports

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Hi Trina, Thank you for your kind words. There are ways within the system to modify the way you print your cheques to match your cheque stock. If you need a hand on completing this, feel free to contact us directly, we are happy to help.

Robert from ROBERT'S ELECTRIC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Payroll Review

Quick and easy to use. Great support as well. Save me time doing my paper work and makes it easier for employees to get paied.

Pros

Quick and easy to use

Review Source: Capterra

Response: PaymentEvolution, Payment Evolution

February 2017

Hi Robert! Thank you for your kind words. We are happy to hear that PaymentEvolution is making it easier for you to pay your employees!


Displaying 1 - 20 of 33 reviews