Payroll Relief vs SurveyMonkey

RATING:

3.7

(35)

Payroll Relief has 35 reviews and a rating of 3.71 / 5 stars vs SurveyMonkey which has 9987 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (35)
4.6 (9987)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
December 9, 2022
May 1, 2024
Pros/Cons
  • Pros

  • The company continues to build time saving features into the platform. Overall the software is easy to use and my team is able to customize each account to meet the specific needs of our clients.
  • As we've grown, their tiered pricing has allowed us to increase our margins. It's easy to demo to prospects and overall impression from our clients is that is is easy to use.
  • Cons

  • At the point that this happened I was just over my initial 30 days to cancel and they would offer no refund or even partial refund of the $6000 I had to prepay.
  • The worst problem we had with payroll relief was when the company decided to turn off automatic tax payments and report processing on a random number of our clients.
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  • Pros

  • It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.
  • Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.
  • Cons

  • It's structure is boring and most bothersome part is that it allows only few file formats.
  • I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos