Performance Pro Software


 

Performance Pro by HR Performance Solutions is a cloud-based performance appraisal solution for HR professionals. Performance Pro is customizable and allows users to align the solution with company’s strategic goals. The system can automate the entire process from ongoing check-ins to standard appraisals. It provides tool management features to administer simple and effective evaluations.

Performance Pro provides activity dashboards, customizable templates, writing assistance, and reporting. Behaviorally anchored rating scales measure competencies. The solution comes with pre-built templates for specific job titles, which can be modified as per the requirements. Management also has access to a library of resources for best practices for evaluating employees.

The multi-appraiser module allows different appraisers submit evaluations on a single employee. The electronic signature feature allows the process to be entirely paperless. Past appraisals are accessible, so they can be referenced later if needed. Support is provided via email and phone.

 

Performance Pro - Home
 
  • Performance Pro - Home
    Home
  • Performance Pro - Content Customization
    Content Customization
  • Performance Pro - Evaluate Competencies
    Evaluate Competencies
  • Performance Pro - Evaluate Goals
    Evaluate Goals
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

124 Reviews of Performance Pro

 

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Software Advice Reviews (16)
More Reviews (108)

Showing 1-16 of 16

ROSIE from ACCULYNX
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Not an easy to use software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Horrible customer service support, horrible software.

Pros

Implementation team only, that's the only time everyone is very helpful...

Cons

After the implementation team there is NOTHING that I like about this software. It's not easy to use, and when I ask for help I get an email only.

Review Source
 
 

Kim from Ohio Living
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Performance Pro is a complex system but the placement of items is not very intuitive.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Performance Pros has the ability to set goals and track them quarterly. Employees can do a self-evaluation which then merges with the supervisors evaluation.

Cons

Where things are placed is not well thought out. Also it is weird that you don't have to "save" your work.

Review Source
 
 

Shannon from TC Services
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Awesome program for HR

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Very easy to use! Great for documenting, evaluations, etc. Not extremely expensive. Customer service is knowledgeable and friendly.

Cons

There really aren't any cons that I can think of. If there is ever an issue, you call customer service and it is taken care of right away so who can complain?!

Review Source
 
 

Josh from BambooHR
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Performance Pro is an awesome review tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Provides customizable, automated email reminders to managers, employees and 360-degree reviewers for evaluations on any frequency (i.e., annual, semi-annual, quarterly, monthly, etc.).

Cons

This is our company's first venture into software for Performance Management. So far, Performance Pro appears to offer the features and flow that we need!

Review Source
 
 

Tony from Concentric
Specialty: Construction / Contracting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Performance Pro makes annual reviews fun and simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is an adaptable product to all levels of employee engagement and levels of management from clerical and teller to senior management and even the CEO. It provides a consistent palette on which to measure and manage performance expectations and results. When this product is combined with a great administration it eliminates the often acrimonious discussions about fairness and who gets what. It can be a bit confusing to use at first, but with training and support, it quickly becomes easy to use.

Pros

This product makes entering review consistent and easy. It is enjoyable talking to employees about actual goals since entering and reporting on their accomplishment those goals is so easy. The clarity that this product provides for the individual being evaluated to better understand how they actually did and the inclusion of factors that fairly present the personal qualities needed in various senior management. This is a great product to use for any size company that is looking for a performance review software. Great customer service!

Review Source
 
 

Jamie from Autoscribe
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

You get what you pay for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Low-cost product
Has the ability to store reviews for multiple years
Has the ability to input goals, in a variety of areas
Allows for manager and self appraisal

Cons

Very slow to load
System/software feels very old-fashioned
Takes many "clicks" to get to desired pages

Review Source
 
 

Dallas from Future Metals LLC
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Performance Management Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Our company is just in the beginning stages of this product; Everything seems to be going well.

Pros

This is our company's first venture into software for Performance Management. So far, Performance Pro appears to offer the features and flow that we need!

Review Source
 
 

Robert from AMR Home Solution and Consulting
Specialty: Other Services
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this is a great product that will be helpful for those who want to stay on top of the there rehabilitation needs.

Pros

Easy to navigate and the work specs are simple to understand. The specs are worded in laymen terms making it understandable.

Cons

Not being able to link to another device without paying an additional fee and having the ability to email from the program.

Review Source
 
 

John from South Carolina Retirement System Investment Commission
Specialty: Public Sector
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Performance Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great experience with their staff. Implementation and user training was very good and was easy to follow and use.

Pros

Price/value equation is very advantageous. The company constantly solicits user feedback and upgrades the software based on the feedback.

Cons

There is only one thing I would have liked to see and has been provided to them for change consideration.

Advice to Others

Worth your consideration.

 
 

Jack from Firefighters Community Credit Union
Specialty: Banking
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very fair to Employee and fairly simple for Managers.

Pros

Consistency through factors. Individual through goals. Notes help clarify ratings.

Cons

Would like to have 360 degree review option.

Advice to Others

.

 
 

Susan from Saralux
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

360 Reviews with Lots of Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Performance Pro is a solid solution to managing the performance management process. I don't think that there is anything that they haven't thought of. Their customer support is excellent and their regular webinars are wonderful for making sure that nothing is missed in the process.

Pros

Numerous feature and additions. They are always improving their platform.

Cons

User interface is a bit clunky (have to go from here to there to get things done).

Advice to Others

If you need a robust program, regardless of your company's size, check out Performance Pro.

 
 

Shannon from NE Fl Healthy Start
Specialty: Non-Profit

March 2016

March 2016

It was very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Our employee like it was very easy to use and our managers was also please with this product.

Likes Least

I have nothing to say. So far all of my questions has been answered in a timely matter

Recommendations

I would recommendation seeing the demo. You would like what you see.

 
 

Chris from Holy Rosary Credit Union
Specialty: Banking

July 2015

July 2015

Performance Pro Summary Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use, accountability with appraisers, maintaining the database, creating your own factors and when I do have a question - the staff is so friendly and helpful!

Likes Least

At this point of time I don't have any dislikes. I may not be using the whole system as intended.

Recommendations

Performance Pro is just that : Pros as what they do!

 
 

Jennifer from Indianapolis Neighborhood Housing Partnership (INHP)
Specialty: Non-Profit

July 2015

July 2015

Ease of Use of Performance Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Performance Pro has been a great product for our organziation. Specificially, it meets the needs of our performance review process by being easy to use and flexible to change. It was important that the software that we chose could handle our 9 point rating scale, job specific competencies and work plan goals; Performance Pro delivered on all of these features.

Likes Least

I like it all. All of my interactions with Performance Pro including training, customer support and implementation have been good.

Recommendations

Have a good idea in mind of what you need the software to do and know how simple it is to customize and maintain that customization. Performance Pro offers a very easy Administrator platform which is a plus for the HR person who wears many hats like myself. Plus Performance Pro is reasonably priced and won't break the bank!!

 
 

Jeff from DPS Associates
Specialty: Accounting / CPA

April 2015

April 2015

Owner, DPS

Ease-of-use

Functionality

Product Quality

Customer Support

Owner, DPS

Likes Best

Value and price with flexibility across a broad spectrum

Likes Least

Non-scalability on certain components and functions. Should be more customized.

Recommendations

Determining global needs on a broad scale. Warranty, options to expand features.

 
 

Jennifer from MCUL & Affiliates
Specialty: Consulting

February 2015

February 2015

Performance Pro - Making everyone's lives a little easier

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Performance Pro eliminates most of the headaches that come with any type of Performance Management process. The goals in implementing an effective Performance Management process should be to make it an effective and efficient process. Performance Pro has been able to do this for us by streamlining the Performance Management and Performance Review process by offering a web based solution and eliminating the need for paper documents to support reviews, performance improvement plans, coaching forms, etc. Everything is offered and housed in one system and is completely customizable. Most systems that offer customization really mean that the system provider will customize it for you for a fee. What I found is that this can get extremely costly, and then you are reliant on the system provider for the simplest change. Performance Pro allows me to customize most elements of the Performance Review process and forms for free, and the system is completely user-friendly.

There are a number of factors to select from, goals can be customized for specific positions and reviewed and evaluated periodically with employees throughout the year. If you are trying to sell this cost to your CEO, break it down; your administrative expenses will be reduced, and you should see an immediate return in that your goals and factors align directly with business objectives.

Likes Least

There is nothing that I necessarily do not like about the product. If anything, my wish would be that it would fully integrate with my HRIS system. But I heard that this is going to be happening quite soon!

Recommendations

I evaluated and sat through demos of many Performance Management software products, and what I found is that what most showed me was the top-of-the-line versions with all the bells and whistles that you could think of. Once it really got down to it, the top-of-the-line version was always in a price range that would not make sense for the organization, and each of the bells and whistles was an extra cost or had to be customized at an extra cost.

When viewing Performance Pro, what you see is what you get. There were no hidden costs and no hidden agendas. The system could be customized at the hands of the user. I would recommend making a matrix of all the must haves and nice to haves to truly identify what will work for your size organization.

 
 
 
Showing 1-20 of 108

Alejandro from ADAGGIO'S

May 2018

May 2018

Great perfomance management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a powerful software, easy to use that allows you to evaluate the performance of the professionals based on the company's goal, offering simple and effective practices to the employees from an automated system, it also provides activity dashboards, customizable templates according to the requirements of the company and automated email reminders

Cons

It is a little bit slow to load, but I think is still a good alternative, If theres is an issue, you just have to contact customer service and they will assist you

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: May 2018

May 2018

 

Hi Alejandro,
Thanks for leaving your thoughts about Performance Pro. We're glad you think it is great!
Reach out to us if there is something we can do to support you. We're always working on new exciting things.
Thanks!

 


May 2018

May 2018

Really poor UX

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the fact that both parties (boss and subordinate) can sign off and comment as well as grade their own goals.

Cons

The software UX is terrible. It is not easy to follow or fin areas. It doesn't give you errors when you have something you haven't filled out, but instead is doesn't let you continue.

Review Source: Capterra
 

Albanis from Universidad de Margarita (UNIMAR)
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

It's great, the support is provided by email and phone; It is very simple and useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I must point out that when evaluating employees it is very practical and easy to use when having access to a library of resources for the best practices to perform the corresponding evaluations and most importantly, this software has a module of several evaluators present that allows different evaluations in only one employee and thus have different opinions about it

Cons

the only thing that I do not like very much is that the moment of some doubt I only receive an email. the attention to the user regarding the aforementioned is somewhat scarce

Review Source: Capterra
 

Paul from Anova Technical Services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Not the easiest software to use..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allowed me to make customizable reminders and emails to management.

Pros

It is definitely helpful for setting goals and tracking them. Every quarter, you can update and track. I also like the ability for documentation.

Cons

It is very complex, and it does not make you save which is weird in itself. The navigation is not self-explanatory.

Review Source: Capterra
 

Amie from Elevate Home Health
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

The site is easy to use with some provided guidance and their customer service is the best ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that he software is easy to use by my staff for their evaluations and that it is incredibly customizable for our needs.

Cons

The system can be slow and delayed at times, which can make trying to mass edit at a quick pace somewhat difficult.

Review Source: Capterra
 

Becky from Class Act Federal Credit Union

March 2018

March 2018

Everything about Performance Pro has been 5 star, especially their customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Evaluations are prompted to be timely, employee feedback is great. There is a library with many comments and ideas to use. Our management team loves the ease of evaluations and now they are more informative than previously.

Review Source: Capterra
 

Donna from First American
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Easy to get used to!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

No more paper!

Pros

No more paper for our organization!!! I love the electronic use of the system and ease of updates.

Cons

As with all system, there are things that I feel could improve, but for the most part it is a fantastic system! I would advise potential clients to stress the need for knowing exactly what your competencies should be and get them right the first time. This is very important to the most efficient set up of the system.

Review Source: Capterra
 

Shannon from PeoplesChoice Credit Union

January 2018

January 2018

Basic system, easy to use and excellent for small business, industry specific.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Educating staff and managers is simple. Updates are described in detail making them easy to push out to staff.

Cons

Some features are company wide options and I'd like to be able to differentiate per employee or department.

Review Source: Capterra
 

Yamilett from Fuelcycle

January 2018

January 2018

Great performance management tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We love the how intuitive, easy to use, and customizable to fit our needs at any time, amazing support team! The performance pro platform fits all our needs at this time.

Review Source: Capterra
 

Chris from Summit Benefits Solution
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

There's better systems out there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can build a lot of custom questions when it comes to performance reviews. The process is being automated.

Cons

Our company tried different performance review systems until they found the right one. You could do a lot with the system. But our companies philosophy is that Software should be intuitive enough that a child can navigate through it. There could be a lot of improvements on the UI.

Review Source: Capterra
 

Michael from Carley Corporation
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Easy to set up and use, a high-quality and flexible tool, excellent post-sale service and support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Performance Pro is highly customizable by the end-user to meet the unique needs of our business and culture. It is an intuitive application that is easy to use. I am very happy with our decision to switch to Performance Pro.

Review Source: Capterra
 

Peggy from Red Rocks Credit Union

November 2017

November 2017

Phenomenal - brought clarity, consistency and transparency to our performance management efforts.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allows for performance management to truly be a collaborative process between employee and manager. Also, provides for a meaningful way to track goals and job competencies for a full performance picture. Allows employees to see their profile and related uploaded documents at any time. Lastly, the ability to create 'Forms' for internal use is awesome - sends, collects signatures, and stores for historical reference.

Cons

Would love to eventually see Compease and Performance Pro fully merged so just one sign-on. Right now each have a separate application - if combined, or at least the ability to move from one to another embedded in the application, that would be wonderful!

Review Source: Capterra
 


October 2017

October 2017

Implementation went smoothly and support when I have questions has been great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Lower cost without losing required functionality compared to previous software used.

Pros

Ease of use and tools available to users. That includes responsive instant messaging with support staff and lots of resources in the help section. Step-by-step walkthroughs with pictures are very helpful.

Cons

Allowing appraisers to move an appraisal back for editing by the employee instead of just an admin being allowed would be helpful.

Review Source: Capterra
 

Ulrica from Securityplus FCU
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Fantastic system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are now paperless. And management uses the system throughout the year to track performance.

Pros

This system meets all our needs. The step-by-step process is simple and easy to explain to staff. Performance Pro offers video and written documentation for training, which helped in preparing staff to use the system.

Review Source: Capterra
 

Mark from Education and Training Resources
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Solid product with solid support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Company wide implementation of a consistent evaluation system.

Pros

Flexibility. Integration with HR/Payroll systems. Support is friendly, responsive and helpful. A++++

Review Source: Capterra
 

Julie from Hastings City Bank

August 2017

August 2017

Easy to use and customizable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to customize and update factors and goals. Ability to track information throughout the year.

Cons

Overall the software is very easy to use, but it took awhile to remember the Save button was at the top.

Review Source: Capterra
 

Kim from AKDO

July 2017

July 2017

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system is customizable which is very helpful. The support team is very responsive and ready to help.

Cons

Unable to use symbol, i.e bullet points when writing comments, as they print out illegible. Improvement is needed.

Review Source: Capterra
 

Elizabeth from Tropical Financial Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

The software was easy to setup and very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software ease of setup and use was an important component of why we selected it. Additionally, the software is available for use throughout the year for all employees to go in and provide updates. Finally, the comments checker and comments suggestions are a great feature that helps keep us compliant.

Review Source: Capterra
 

Carole from DuGood Federal Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Easy for managers and supervisors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and tracking

Pros

Weekly Email notifications when review due until review completed. Note section for Supervisors and Mangers to add notes for great jobs and coaching's. Easy to set-up and assign factors and goals.

Cons

When employee changes job title goals do not change. Would like the downline to have more levels, currently set at 4.

Review Source: Capterra
 

Ian from barita investmenst limited

July 2017

July 2017

Software is very intuitive. User interface is excellent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User interface. Ability to eaisly retrieve historical information. Web basedinterface is very convenient

Review Source: Capterra
 
 
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