Pinpoint Software

Pinpoint Software

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FrontRunners 2020

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About Pinpoint

Pinpoint is the fast, but flexible Applicant Tracking System designed for in-house talent acquisition and HR teams at organisations making between 15 and 5,000 hires per year. Most Applicant Tracking Systems force you to choose: Would you rather get started quickly with an intuitive platform? Or get robust functionality that grows with you over time? We give you both. Pinpoint is the easy Applicant Tracking System you won’t outgrow. We help you attract, hire, and retain more of the best people while reducing recruitment costs and automating your admin. Our customers: - Attract 4x more qualified candidates - Spend 80% less time on admin - Make hires 40% faster - Reduce recruitment agency spend by 83% Attract the right candidates with branded careers sites, 1,400+ job...
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Recruitment Dashboard

Pinpoint User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 55 reviews

User Profile

Will

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

Incredible Software

I've never seen anything like it in all my years participating in every aspect of the hiring process. It makes sense, it's extremely well executed, and it adds so much value to the process for everyone involved. Right now this software would be globally successful and after meeting one of the rep and hearing what's on the roadmap this is truly a game changer. If you aren't using Pinpoint you're wasting your time!

Pros

How the team are approaching this is truly mind blowing. Without a doubt it accomplishes the task of sourcing and managing the recruitment process better than anything else out there. The app has a ton of small details that make it easy and pleasant to use for everyone from the applicant to the recruiter, hiring manager, and CEO. It's saved us so much time and money in our hiring and has helped us find talent we wouldn't have with traditional methods. If you don't believe me, ask for a demo. You'll see in the first five minutes why you should use this product and in the next five you'll see why this is going to be a globally successful tool that will disrupt the entire space. I'm the CTO at my company and we're constantly looking for tools to save us time, make us more efficient, and increase our value. I've never had a demo for something, then practically begged to sign up right then and there. They have such a talented team, good long-term strategy, and quality product it's going to be fun to watch them change how everyone currently thinks about this.

Cons

That I didn't find out about it sooner! After the demo I didn't have many questions about things I'd maybe want to see in the future and he had already thought of them

Response from Infuse Group

Hey Will, This may well be the best review we've had so far - thank you so much for taking the time to give us this feedback, the fact Pinpoint has resonated so well with you and the team at Container Lab is awesome and is something for us to be super proud of. Thanks as always, The Pinpoint Team

Replied November 2018

Laura

Company size: 501-1,000 employees

Industry: Telecommunications

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2019

Product Review

The support and guidance that Pinpoint has provided us has been first class. They have supported us every step of the way right from pulling the business case together to training our people and continue to provide ongoing support to us. The feedback from our business on the software has been very positive. Pinpoint work in a very collaborative way and listen to our ideas and requirements and wherever possible provide a solution. The main driver for us for this solution was to reduce our time to hire, provide a better experience to our candidates and hiring managers, and reduce our reliance on agencies. After less than a month of having this solution we are already seeing the benefits.

Pros

Provides a great candidate, line manager and HR experience. Look and feel is very modern and easy to use Not only is it a recruitment portal but more important it is a talent sourcing tool

Cons

Nothing so far

Reasons for choosing Pinpoint

Confidence we had in Customer Support from Pinpoint and his passion and commitment to working with us to support our Talent Strategy.

Reasons for switching to Pinpoint

The Pinpoint solution was able to provide the the improved experience wee were looking for and support in building our talent pipeline.

Response from Pinpoint

Hey Laura - thanks for your glowing review! We pride ourselves on providing a first-class service so it makes us very happy to hear you say that - I'll pass this onto the rest of the team. It's also great to hear you're seeing such key benefits after only a few weeks of using the software.

Replied October 2019

Louise

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2019

Goodbye Recruitment Agencies, Hello Pinpoint!

Really couldn’t fault the customer service we have received, [SENSITIVE CONTENT HIDDEN] have been so helpful and professional throughout the implementation of Pinpoint and onwards.

Pros

Although we are relatively new to using Pinpoint as a recruitment platform, we can see its potential. Our aim over the next year or so is to reduce our reliance on recruitment agencies where possible and build up our talent pipeline so that we are effectively managing our recruitment requirements in-house. It's also great that applicants can speculatively apply even if there are no live vacancies, and Pinpoint manages the GDPR side of things. The customer service is also 5 stars!

Cons

Arranging interviews on the platform may be a bit too time onerous and complicated for Line Managers. At the moment it feels easier to review outlook calendars and send calendar invites the traditional way. Although to be honest, we haven’t utilised this element yet therefore it’s just an observation.

Response from Pinpoint

Hey Louise, thanks for the review! Appreciate the feedback around the Interview Scheduling functionality. Once you're ready to schedule your first interview, we'll get some time in the diary and I'll walk you through it step by step. I'm confident that once you start using it, you'll experience significant time-saving benefits. Great to hear you're happy with the customer service and really looking forward to helping you recruit great people over the coming year.

Replied October 2019

Tory

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

The best ATS out there!

Pros

Where do I start? Ease of use? Affordability? Wonderful customer service? Beautiful UX? When I was searching for an ATS for our company, I was almost certainly going to go with an ATS I had already used in the past but saw an ad for Pinpoint and thought: why not? Wow, am I glad I did. Not only did they have everything the other ATS had - their features were better and there were more of them. I am so happy I made the decision to take a chance. I've worked within a few other ATS's in my career and this solution by far blows the competition out of the water.

Cons

There's really nothing to dislike here. Everything I've had a question about/issue with/suggestion for has either been addressed, implemented or changed. The customer support is top notch and you can tell that Pinpoint values their customers feedback. The only thing I think still needs a bit of work is the interview scheduling functionality. More specifically, I would love to be able to see more information about an upcoming interview directly in my calendar vs. just "Interview for X Job Scheduled" with a link. However, this is something I've already suggested to the team.

User Profile

Matt

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2018

Modern Recruitment

As a small business, using Pinpoint solved a number of problems for us - allowing us to easily manage, rank and filter a large number of applications for a single position. In addition to helping us to filter employees through to interview, the interview management functionality saved us a lot of time. Some of the new features coming online and planned will also offer great time savings as well as potentially helping to improve the quality of candidates recruited - we are keeping an eye on this carefully and will definitely use Pinpoint for our next vacancy.

Pros

For us the biggest pros were the ability to ask applicants to complete screener questions, then to rank and filter them based on the information which they provided - it helped us to whittle them down to a shortlist and save a lot of time.

Cons

We didn't encounter any problems in it's use - and a couple of concerns which we did raise were quickly addressed by the Pinpoint support and development team.

Response from Infuse Group

Hey Matt, thanks for taking the time to leave a review - we really appreciate the feedback. Glad the pre-screening questions are making a big difference to your hiring process and hope that a number of features we've got in the pipeline will make your hiring process even better in the not too distant future!

Replied September 2018

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