What is Pinpoint?

Pinpoint is a cloud-based applicant tracking solution for small and midsize businesses. Key features include a career portal, candidate management, interview scheduling, GDPR tools, corporate branding, and reporting. Additionally, the Pinpoint team offers dedicated customer support to help with recruitment management and strategies.

The solution allows users to create branded careers pages. Jobs are automatically updated when new roles are created. Custom application forms can be designed for different roles. Résumé parsing enables recruiters to pull in and consolidate candidate data. Candidates can be manually added as applicants to a job. A scorecard template can be set up for each job type. A set of tools is also available for scheduling in...


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Supported Operating System(s):

Web browser (OS agnostic)

53 Reviews of Pinpoint

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(42)

42

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 53 results

September 2018

User Profile Picture

Will from Container Labs

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Incredible Software

I've never seen anything like it in all my years participating in every aspect of the hiring process. It makes sense, it's extremely well executed, and it adds so much value to the process for everyone involved. Right now this software would be globally successful and after meeting one of the rep and hearing what's on the roadmap this is truly a game changer. If you aren't using Pinpoint you're wasting your time!

Pros

How the team are approaching this is truly mind blowing. Without a doubt it accomplishes the task of sourcing and managing the recruitment process better than anything else out there. The app has a ton of small details that make it easy and pleasant to use for everyone from the applicant to the recruiter, hiring manager, and CEO. It's saved us so much time and money in our hiring and has helped us find talent we wouldn't have with traditional methods. If you don't believe me, ask for a demo. You'll see in the first five minutes why you should use this product and in the next five you'll see why this is going to be a globally successful tool that will disrupt the entire space. I'm the CTO at my company and we're constantly looking for tools to save us time, make us more efficient, and increase our value. I've never had a demo for something, then practically begged to sign up right then and there. They have such a talented team, good long-term strategy, and quality product it's going to be fun to watch them change how everyone currently thinks about this.

Cons

That I didn't find out about it sooner! After the demo I didn't have many questions about things I'd maybe want to see in the future and he had already thought of them

Response from Infuse Group

Replied November 2018

Hey Will, This may well be the best review we've had so far - thank you so much for taking the time to give us this feedback, the fact Pinpoint has resonated so well with you and the team at Container Lab is awesome and is something for us to be super proud of. Thanks as always, The Pinpoint Team

October 2019

Laura from JT

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Product Review

The support and guidance that Pinpoint has provided us has been first class. They have supported us every step of the way right from pulling the business case together to training our people and continue to provide ongoing support to us. The feedback from our business on the software has been very positive. Pinpoint work in a very collaborative way and listen to our ideas and requirements and wherever possible provide a solution. The main driver for us for this solution was to reduce our time to hire, provide a better experience to our candidates and hiring managers, and reduce our reliance on agencies. After less than a month of having this solution we are already seeing the benefits.

Pros

Provides a great candidate, line manager and HR experience. Look and feel is very modern and easy to use Not only is it a recruitment portal but more important it is a talent sourcing tool

Cons

Nothing so far

Reasons for Choosing Pinpoint

Confidence we had in Customer Support from Pinpoint and his passion and commitment to working with us to support our Talent Strategy.

Reasons for Switching to Pinpoint

The Pinpoint solution was able to provide the the improved experience wee were looking for and support in building our talent pipeline.

Response from Pinpoint

Replied October 2019

Hey Laura - thanks for your glowing review! We pride ourselves on providing a first-class service so it makes us very happy to hear you say that - I'll pass this onto the rest of the team. It's also great to hear you're seeing such key benefits after only a few weeks of using the software.

October 2019

Louise from Canaccord Genuity Wealth (International) Ltd

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

October 2019

Goodbye Recruitment Agencies, Hello Pinpoint!

Really couldn’t fault the customer service we have received, [SENSITIVE CONTENT HIDDEN] have been so helpful and professional throughout the implementation of Pinpoint and onwards.

Pros

Although we are relatively new to using Pinpoint as a recruitment platform, we can see its potential. Our aim over the next year or so is to reduce our reliance on recruitment agencies where possible and build up our talent pipeline so that we are effectively managing our recruitment requirements in-house. It's also great that applicants can speculatively apply even if there are no live vacancies, and Pinpoint manages the GDPR side of things. The customer service is also 5 stars!

Cons

Arranging interviews on the platform may be a bit too time onerous and complicated for Line Managers. At the moment it feels easier to review outlook calendars and send calendar invites the traditional way. Although to be honest, we haven’t utilised this element yet therefore it’s just an observation.

Response from Pinpoint

Replied October 2019

Hey Louise, thanks for the review! Appreciate the feedback around the Interview Scheduling functionality. Once you're ready to schedule your first interview, we'll get some time in the diary and I'll walk you through it step by step. I'm confident that once you start using it, you'll experience significant time-saving benefits. Great to hear you're happy with the customer service and really looking forward to helping you recruit great people over the coming year.

November 2020

Jessica from Amplience

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Great product!

Very happy! Makes our process so much ore efficient and we are all very happy! Makes my day to day recruitment life so much more enjoyable!

Pros

It has been very easy to set up, very easy to demo across the business and everyone has commented on how much it has improved our processes so far. Great user experience, we opted for this for the anonymised hiring function which is working great for us so far and we are now able to properly report on diversity and inclusion

Cons

Would like to be able to customise the dashboard but this isn't a huge problem

Reasons for Choosing Pinpoint

Reasons above

Reasons for Switching to Pinpoint

To improve our processes

August 2018

User Profile Picture

Matt from Codentia Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Modern Recruitment

As a small business, using Pinpoint solved a number of problems for us - allowing us to easily manage, rank and filter a large number of applications for a single position. In addition to helping us to filter employees through to interview, the interview management functionality saved us a lot of time. Some of the new features coming online and planned will also offer great time savings as well as potentially helping to improve the quality of candidates recruited - we are keeping an eye on this carefully and will definitely use Pinpoint for our next vacancy.

Pros

For us the biggest pros were the ability to ask applicants to complete screener questions, then to rank and filter them based on the information which they provided - it helped us to whittle them down to a shortlist and save a lot of time.

Cons

We didn't encounter any problems in it's use - and a couple of concerns which we did raise were quickly addressed by the Pinpoint support and development team.

Response from Infuse Group

Replied September 2018

Hey Matt, thanks for taking the time to leave a review - we really appreciate the feedback. Glad the pre-screening questions are making a big difference to your hiring process and hope that a number of features we've got in the pipeline will make your hiring process even better in the not too distant future!