Pinpoint Software

4.85 / 5 (20)

About Pinpoint


Pinpoint is a cloud-based applicant tracking solution for small and midsize businesses. Key features include a careers portal, candidate management, interview scheduling, GDPR tools, corporate branding and reporting.

The solution allows users to create branded careers pages. Jobs are automatically updated when new roles are created. Custom application forms can be designed for different roles. Résumé parsing enables recruiters to pull in and consolidate candidate data. Candidates can be manually added as applicants to a job. A scorecard template can be set up for each job type. A set of tools is also available for scheduling interviews.

Custom hiring workflows and branded email templates can be created. Website integration is available as well. Security Assertion Markup Language enables Single Sign-On using secure tokens. Reporting and analysis tools are included to prepare management information.

The solution is available on a monthly or annual subscription basis and support is provided via email and phone.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of Pinpoint

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 20 reviews

Do you use this product?Write a review

September 2018

Will from Container Labs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Incredible Software

I've never seen anything like it in all my years participating in every aspect of the hiring process. It makes sense, it's extremely well executed, and it adds so much value to the process for everyone involved. Right now this software would be globally successful and after meeting one of the rep and hearing what's on the roadmap this is truly a game changer. If you aren't using Pinpoint you're wasting your time!

Pros

How the team are approaching this is truly mind blowing. Without a doubt it accomplishes the task of sourcing and managing the recruitment process better than anything else out there. The app has a ton of small details that make it easy and pleasant to use for everyone from the applicant to the recruiter, hiring manager, and CEO. It's saved us so much time and money in our hiring and has helped us find talent we wouldn't have with traditional methods.

If you don't believe me, ask for a demo. You'll see in the first five minutes why you should use this product and in the next five you'll see why this is going to be a globally successful tool that will disrupt the entire space.

I'm the CTO at my company and we're constantly looking for tools to save us time, make us more efficient, and increase our value. I've never had a demo for something, then practically begged to sign up right then and there. They have such a talented team, good long-term strategy, and quality product it's going to be fun to watch them change how everyone currently thinks about this.

Cons

That I didn't find out about it sooner! After the demo I didn't have many questions about things I'd maybe want to see in the future and he had already thought of them

Response from Infuse Group of Infuse Group

Replied November 2018

Hey Will, This may well be the best review we've had so far - thank you so much for taking the time to give us this feedback, the fact Pinpoint has resonated so well with you and the team at Container Lab is awesome and is something for us to be super proud of. Thanks as always, The Pinpoint Team

August 2018

Matt from Codentia Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Modern Recruitment

As a small business, using Pinpoint solved a number of problems for us - allowing us to easily manage, rank and filter a large number of applications for a single position. In addition to helping us to filter employees through to interview, the interview management functionality saved us a lot of time. Some of the new features coming online and planned will also offer great time savings as well as potentially helping to improve the quality of candidates recruited - we are keeping an eye on this carefully and will definitely use Pinpoint for our next vacancy.

Pros

For us the biggest pros were the ability to ask applicants to complete screener questions, then to rank and filter them based on the information which they provided - it helped us to whittle them down to a shortlist and save a lot of time.

Cons

We didn't encounter any problems in it's use - and a couple of concerns which we did raise were quickly addressed by the Pinpoint support and development team.

Response from Infuse Group of Infuse Group

Replied September 2018

Hey Matt, thanks for taking the time to leave a review - we really appreciate the feedback. Glad the pre-screening questions are making a big difference to your hiring process and hope that a number of features we've got in the pipeline will make your hiring process even better in the not too distant future!

August 2018

Claire from Jersey Electricity plc

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Jersey Electricity

The team at Pinpoint have been great they have been quick to deal with any questions and have ensured we have had a smooth implementation. They have worked with our internal teams to ensure we were up and running with the software in a few hours. They are keen to listen to any ideas and care about providing our team with a great service.

Pros

The simplicity of the software and the ease of integration is what I like the most about this software.
The team were up to speed with little downtime in training and we were able to integrate the software our website within a few hours. The system is easy to use and means you can train hiring mangers in-house in minutes. Using the software to set up pre-screening questions makes shortlist candidates a quicker and fairer process. By utilising this technology it has changed the way my team work and has enabled them to concentrate on value added tasks rather than administration tasks that are onerous.

Cons

I only regret not purchasing this software sooner!

Response from Infuse Group of Infuse Group

Replied August 2018

This is such great feedback - thanks Claire. Really glad you and the team at JEC have had such a good experience rolling Pinpoint out and look forward to working with you all for a long time to come!

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Pinpoint review

Pinpoint has helped us speed up the process of recruiting by their easy to use interface. New features such as the Email Template, allows us to send frequently used emails to candidates in bulk within a few clicks. The chat function is monitored very regularly if I ever have a question and the team are always one step ahead of finding ways to improve the software and making our lives easier.

Pros

I like that Pinpoint extracts information from candidates CV's and displays it in the same format for each individual, making it easy to compare lots of different CV's which helps us find the right person for the job. It is very easy to use and keeps all candidates information centralised and organised. Pinpoints interview function has reduced the amount of emails going back and forth to schedule an interview by giving the candidates different interview slots.

Cons

None.

Response from Infuse Group of Infuse Group

Replied November 2018

Thanks so much for leaving this review, so glad Pinpoint has helped you and your team to speed up the process of hiring and glad you're seeing the benefits from some of our newer features as well. All the best, The Pinpoint Team

May 2018

Peter from We Compose Limited

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Easy to use and excellent support. On boarding was easy and the product is comprehensive.

Pros

Great user experience. From a candidate perspective this is so much better than emailing in CVs or filling out huge application forms on paper. From a recruiter perspective, everything is in one place which helps with recruitment and compliance especially now that we have to consider things like the GDPR. The ability to automate scheduling of interviews is a massive time saver and this on its own is worth the investment in the platform.

Cons

It would be great to be able to customise the look and feel of the recruitment website that is automatically generated for your company when you set up on Pinpoint more than you can at the moment. Currently you can upload a logo and select your own colour theme. I asked support about this and it's something that they are working towards at the moment.

Response from Infuse Group of Infuse Group

Replied May 2018

Thanks Pete, glad Pinpoint is making a difference for We Compose and look forward to implementing the customisation options you've asked for in the near future.

November 2018

Matt from Fairway Group Limited

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Excellent recruiting software

The Pinpoint team couldn't be more helpful, all promises have been delivered and they are open to feedback and suggestion. Highly recommended.

Pros

Pinpoint is an amazing piece of technology that has transformed the way in which we manage applicants. It removes many of the administrative risks that exist when manually tracking applicants and candidates and makes the process very straight forward for the hiring manager. It also has some very clever functionality and quirks that standardises applications and this again helps the process.

Cons

Nothing immediately comes to mind, perhaps if it could integrate with our HR system to onboard candidates but suspect that will be one for the future!

October 2018

Paul from Jersey Electricity

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

Pinpoint - To the Point

I had a positive experience with Pinpoint as it organised the applicants as to their suitability which made it easier to sift through the applications.

Pros

I liked the way that Pinpoint collated the information from the submitted resumes' and applied them in a logical order outlining the compatibility of the skills to the role.

Cons

I am not sure that there was anything that I didn't like about it, it was clever, intuitive and functional, what is not to like?

Response from Infuse Group of Infuse Group

Replied November 2018

Hi Paul, Thanks so much for leaving us a review - very much appreciated! Glad you've had such a positive experience with Pinpoint so far and look forward to working with you and the team at JEC for a long time to come. All the best, The Pinpoint Team

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

Intuitive Software

Pros

The dashboard is great! It makes everything nice and organised and so much easier to manage jobs. I also like that it shows you your active jobs straight away so you don't have to remind yourself which are up and running and which aren't. Overall very user-friendly and easy to use.

Cons

I think the reports could be made a bit clearer, sometimes the figures don't match up and there's no year with the dates so hard to know which month is in which year.

Response from Infuse Group of Infuse Group

Replied November 2018

Thanks a lot for leaving such a positive review. Really glad to hear that Pinpoint has had such a positive impact on your business. Totally understand your view on reporting - we're currently working on a number of additional reports (and improvements to our existing reports) - you'll see these go live in December. If you have specific ideas / thoughts / requirements from a reporting perspective, please feel free to reach out to the team direct with that feedback - we'd love to hear from you. All the best, The Pinpoint Team.

April 2018

Simon from Insight Ltd

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Amazing product spec at such a competitive price point.

An end to inbox-recruiting, and a whole lot of time saved in the process.

Pros

Fantastic interface at front and back ends.
Nice optional features to speed up and automate the selection process.
Great GDPR solution.

Cons

Excited about what the future release of this product will enable it to do. One thing I'd like to be able to do is to customise the job display list, as tiles rather than a list and with graphical tile-fronts.

Response from Infuse Group of Infuse Group

Replied May 2018

Thanks Simon, appreciate your great feedback and look forward to delivering on a number of feature requests you've outlined here in the near future.

October 2018

Ian from Jersey Electricity

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

October 2018

Ian Wilson

Good

Pros

Viewable online and therefore outside of work was useful
Ability to see all candidates in one place
Ability to see comments from others, status etc

Cons

Unable to print application tab

Didn't see the value of this if its not to be trusted?......... Note: The content on this page is curated from an interpretation of the resume, and as such it may contain incomplete or misinterpreted information

Response from Infuse Group of Infuse Group

Replied November 2018

Hi Ian, Thanks for leaving a review for us, much appreciated. Appreciate your feedback in terms of our interpretation of the CV - this is our parsing technology - we don't amend or edit the candidate's CV in any capacity, but we put this caveat in there as on extremely rare occasions (less than 1% of CVs we parse), we're unable to pick up all of the information the candidate has provided and will flag the CV as such. Feel free to reach out to our team direct via the Live Chat within the product if you want more