Planday is a cloud-based employee scheduling platform suitable for businesses of almost any size or vertical. In addition to scheduling, Planday also allows managers to oversee employee hours, vacation requests, shift-swaps, payroll and employee communication.

Businesses can copy schedules week after week, rather than manually creating them each time. By providing a comprehensive overview of employee shifts, businesses can optimize their schedules to avoid overstaffing and excessive payroll costs.

Planday’s location-specific clock-in function allows employees to clock-in from any device upon arriving at work, giving administrators a full view of exact hours worked. This gives managers a more accurate overview of expected payroll and revenue forecasts.

Planday’s integrated communication function also allows for businesses to message employee groups in specific locations, while also enabling employees to message each other to swap shifts on the go.

It is available on a per-user-per-month subscription basis.



42 Reviews of Planday

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 42 reviews

November 2018

Casey from Food & Beverages

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

This App is Great!

Pros

The mobile app is so nice to use as an employee compared to the others I have tried. The others are always built for a manager.

Cons

I don't like that my shift request has to be approved by my manager. If I want the shift and I take it first, It should be mine.

October 2018

Kazim from thecareercafe.co.uk

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Makes scheduling staff easy

Pros

Drag and drop functionality. Nice, clean, fresh layout. It's also good that staff can swap shifts between themselves, giving them more flexibility and without putting a greater admin burden on managers. They listen to users and constantly improve the product. The in app weather forecast visibility makes it much easier to forecast footfall and schedule.

Cons

Could do with a few more reporting options and although it has a lot of useful integrations, it could benefit from having an integration with a Human Resources management app perhaps.

October 2018

Alexander from Telecommunications

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Excelent

Great work!

Pros

Very easy to use and this is for every age! At my work every age from 18 to 60 knows how to use the app and in the browser.

Cons

Nothins at all for the moment. I only had problem with the connection with the wi-fi but i believe it was the workplaces wi-fi.

September 2018

Martyn from AJK Sports

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

So Long to the group email

Pros

Easy. Great for young people with the ease of the app

Cons

Glitchy , needs to add more features to the app

Response from Planday of Planday A/S

Replied September 2018

Thanks Martyn! Happy to hear you're enjoying the Planday app! We have a lot of new features in the works so watch this space! Great to have you on board ¿

August 2018

Paul from Merryvale Semi-Independent Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Great software

Pros

Planday really reduces management time compiling the rota, it is easy for staff to manage holidays and good to help managers stick to weekly staffing budgets. The punch in/out function again reduces admin time for paper timesheets and reduces the possibility of fraud.

Cons

It would be great to be able to set parameters and then it generate the rota for you, hopefully this will be developed in time!

August 2018

Tim from Premier Sport

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Brilliant

Pros

Simple easy to use, all the staff love the app

Cons

Occasionally Glitchy, due to updates and software

July 2018

Erica from General Dentistry

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Great Add-On for Practice Mgmt Systems Missing HR Functionality!

My office uses a practice management system with next to zero HR functions, a terrible time clock, and no integration with platforms from other vendors. We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks. PlanDay lets us do all of this quickly and easily. We have been able to literally cut our time spent on payroll by over 50%, and reduce scheduling time by at least 1/3. The other features have also helped us streamline, organize, and centralize our HR activities while “going paperless.” The app is user friendly and our employees love using it, we’ve even noticed a recognizable boost in employee morale since starting PlanDay

Pros

Great sales, customer service, training, and tech personnel! Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers. No pushy attempts to up sell, wanted to give me only the functionality I actually needed.

Looked at several different platforms, PlanDay was by far the most user-friendly and visually appealing.

Time clock feature syncs super easily and accurately with QuickBooks for Payroll, and employees love being able to clock in on their smartphones.

LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews.

App is fantastic and employees love it.

Provides pretty much all the functionality we need to go paperless with most of our HR functions - scheduling, shift changes/time off requests, payroll (via quickbooks sync), keeping track of benefits, personnel files, etc.!

Has saved us significant time and money spent on HR!

Cons

I do wish there were some additional things I could do and more parameters/constraints I could add within the scheduling function to make things quicker and catch certain potential errors. For example, I’d love to be able to put in certain legal requirements/constraints and have the scheduler not allow me to break them (e.g. lunch for each employee must be no later than 5.5 hrs after shift start). Not really a huge deal, would just be a convenient accuracy check for me. Also wish I could send invites and more things via SMS for those without smartphones without employee needing to be charged.

June 2018

TJ from Settlers Hospitality Group

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

3 of 5

June 2018

Basic online scheduling app

Pros

Cheaper than most, easy to use, mobile app available for staff and management. User friendly, not many complaints from staff

Cons

Limited on mobile app, set up fees are costly. Basic plan isn't bad, but choose your plan wisely. Needs work on reporting

June 2018

Thomas from Bespoke Hotels

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.

Improved Employee satisfaction. Admin time efficiencies. Increased accuracy in collating hours worked.

Pros

Tracking Time & Attendance - Keeps a tight track on casual hours from a management perspective but also the employees love the app by giving them clear shift times and the option to make themselves unavailable and swap shifts.
Cutting Admin Time - easy to put together rotas and produce reports for payroll processing at month end.
Payroll visability - easy to track daily, weekly and monthly payroll spend.

Cons

Even though it is relatively simple to learn how it works it does require some focus and backing from the management team.

Response from Planday of Planday A/S

Replied June 2018

Hi Thomas - thanks for your review of Planday! It's great to hear we're helping you keep track of your hours and cut down on your admin time. It's great to have you on board!

June 2018

Alexander from MODO AS

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

The smartest and best employee scheduling app, with punch-clock

Saving a lot of time

Pros

Super-easy to use and roll out new schedules for the employees and plan vacations. Also allowing punch-clock to be limited to the workplaces Wifi or location to punch in. Easy for employees to switch time-scheludes.

Cons

Hope that in the future, that the schedules can be integrated to my iCal Calendar and to our web-based cashierapp, Front Systems

Response from Planday of Planday A/S

Replied June 2018

Thank you for the great review, Alexander!! Happy to hear we've made scheduling and punching in easier for MODO AS. Regarding the iCal integration, we're currently beta testing this feature and hope to roll it out shortly. Thanks again - it's great to have you on board :)

June 2018

Karen from Washington's Best Guides LLC

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Flexible Employee Scheduling Software

Almost all of my employees were able to get online and get started without any problems. The software is very simple to use, has a dashboard so that employees can see their own schedule and open tours on which they can bid. For the few that needed extra handholding, planday has the ability for the manager to sign in as the employee and get them set up at the beginning. The messaging system from within the software has been easy to use by everyone.

Pros

The software is flexible enough to work with my tourism related business. I was able to categorize all of my employees into multiple categories. Using these categories I am able to place tour types onto the schedule and have the appropriate employees bid on various upcoming tours. The customer service training I received and the support and follow up at the beginning were extremely helpful in setting up my business onto the platform.

Cons

Because I am not a typical brick and mortar business with set shifts each day, I have to individually place tours on the calendar. There is the ability to create templates for certain recurring tours, but most of my "shifts" are unique occurrences that have to be placed on the schedule individually. I wish that I had been able to upload a spreadsheet into a template and let that template auto populate six month's worth of booked tours at the beginning.

May 2018

Marta from Olson's Baking Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

May 2018

I can't say enough about how much I dislike this product. There are constant issues and glitches.

The scheduling module works pretty well

Pros

The scheduling feature is easy to use and works pretty well. The templates make it easy to duplicate schedules that are used often.

Cons

The way it calculates union time premiums, the numerous glitches that happen frequently, the daily reports that don't show weekly overtime until the last day of the week, they can't get me in the right time zone so the next day shows up as today after 3pm

March 2018

Gita from Hotel Management

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Awesome!!!

it's awesome! take advantage of the 30 day free trial if youre scared to jump right in

Pros

I started off using the 30 day free trial with this as many programs dont offer trials anymore and I honestly fell in love!

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

Good system with a few glitches to befixed

Pros

Love that it works in the location of your business to deter fraudulent activity , this happens a lot with other software

Cons

Although it does the above it does have some issues with accuracy and glitches within the system but thy have sod will be sorted

Response from Planday of Planday A/S

Replied March 2018

Thank you for your review! Glad to hear Planday's helping your business with the location-specific features. We're always working to improve upon the system, so if you experience any issues, please don't hesitate to reach us at support@planday.com. Great having you on board!

December 2017

Elizabeth from Rebel Popcorn

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

December 2017

Not The Right Scheduling Software For Us!

I spent several hours setting everything up with the software, but then was not able to use it. 3 years later I still get phone calls trying to help me setup the software, even though I have let customer service know that I am not using it!

Pros

This scheduling software was fairly simple to initially setup for my staff to use. I found that initially it seemed like a good value.

Cons

This software did not work well for our needs. Our staff often works together and overlaps what they do in the store. This made the software very difficult to use. I found that it was also difficult for staff to request time off.

November 2017

Betty from Smithfield

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Functionality

5 of 5

November 2017

I used this software at one company I consulted for. They wanted to track vacation usage of employees and personal time off.

Pros

I used this easily to keep track of employee vacation time and also used to calculate what time we owed employees when they quit the company. It helped us to prepare a final check accurately, reducing issues after a termination

September 2017

Michael from Rosemont Health and Fitness

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Very user friendly, great organizer, creates easy communication between management and staff.

Pros

The App makes it very easy to keep scheduling organized. Very user friendly. After a short period of time getting used to Planday you will feel very comfortable. Customization for every aspect of the App makes it very easy to use the things you want and filter out the things you don't need. Allows for easy communication access between all users, from staff to management.

Cons

There are no major issues with Planday. One thing that would make it easier for the staff, is plugging in their availability over the course of time versus having to select each day off for the remainder of the calendar. For example: If you want to request availability for being off every Tuesday from 12-5 for the next two months you have to manually enter each Tuesday's availability. Instead of being able to select the date range one time.

Response from Planday of Planday A/S

Replied September 2017

Dear Michael, Thanks for your review of Planday! We're happy to hear that you're enjoying the app. Thank you also for your suggestion about a recurring availability feature - I've passed this on to our Development team. Thanks again!

July 2017

Fady from Bronx Arts Ensemble

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

My experience with Planday has been exceptional!

I am able to schedule and create payroll reports for payments.

Pros

What I like most about this software is the support. Customer rep has been very patient and very helpful every step of the way.

Cons

What I like least about this software is the occasional server errors that happen.

Response from Planday of Planday A/S

Replied July 2017

Dear Fady, Thanks for your review! It's great to hear you're happy with Planday and Randy's support. Thanks again! Jennifer

July 2017

Doris from Southside Children's Dental

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Overall experience has been positive.

Good management.

Pros

I like that my employees can easily and quickly keep me informed of any changes or request that they have via text or email. That changes or work schedules are updated in real time. That off site employees can clock in. That the program is very easy to set up and use. That the support has always been excellent. This software has had a significant impact on my ability to manage my staff in a way that is efficient for them and our office.

Cons

That some functions such as editing some things such as vacation request and schedule changes are still a bit tedious. Hopefully this will be improved with update.

December 2016

Barbara from Bronx Arts Ensemble, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Less paper, more happiness!

We are so happy with PlanDay, it's working out so well. Scheduling is a breeze and our office is so much more peaceful and happy without the chaos of those paper timesheets! Customer support is awesome!