Planday Software


 

Planday is a cloud-based employee scheduling platform suitable for businesses of almost any size or vertical. In addition to scheduling, Planday also allows managers to oversee employee hours, vacation requests, shift-swaps, payroll and employee communication.

Businesses can copy schedules week after week, rather than manually creating them each time. By providing a comprehensive overview of employee shifts, businesses can optimize their schedules to avoid overstaffing and excessive payroll costs.

Planday’s location-specific clock-in function allows employees to clock-in from any device upon arriving at work, giving administrators a full view of exact hours worked. This gives managers a more accurate overview of expected payroll and revenue forecasts.

Planday’s integrated communication function also allows for businesses to message employee groups in specific locations, while also enabling employees to message each other to swap shifts on the go.

It is available on a per-user-per-month subscription basis.

 

Planday - Mobile interface
 
  • Planday - Mobile interface
    Mobile interface
  • Planday - Swap shifts
    Swap shifts
  • Planday - Mobile messaging
    Mobile messaging
  • Planday - Employee shifts
    Employee shifts
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

30 Reviews of Planday

 

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Software Advice Reviews (6)
More Reviews (24)

Showing 1-6 of 6

Gita from Hotel Management
Specialty: Hospitality
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Awesome!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

it's awesome! take advantage of the 30 day free trial if youre scared to jump right in

Pros

I started off using the 30 day free trial with this as many programs dont offer trials anymore and I honestly fell in love!

Review Source
 
 

Elizabeth from Rebel Popcorn
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Not The Right Scheduling Software For Us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I spent several hours setting everything up with the software, but then was not able to use it. 3 years later I still get phone calls trying to help me setup the software, even though I have let customer service know that I am not using it!

Pros

This scheduling software was fairly simple to initially setup for my staff to use. I found that initially it seemed like a good value.

Cons

This software did not work well for our needs. Our staff often works together and overlaps what they do in the store. This made the software very difficult to use. I found that it was also difficult for staff to request time off.

Review Source
 
 

Betty from Smithfield
Specialty: Professional Employer Organization (PEO)
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

I used this software at one company I consulted for. They wanted to track vacation usage of employees and personal time off.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I used this easily to keep track of employee vacation time and also used to calculate what time we owed employees when they quit the company. It helped us to prepare a final check accurately, reducing issues after a termination

Review Source
 
 

Kevin J from PCDoctors4u2.com / for JTDesigns.com
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

We chose Planday Domestic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small company, less than ten employees with the intention of someday being bigger. We needed a time and attendance software that allowed remote access, allowed calendar scheduling, analytics, payroll sync, and real time communication on events and expectations. We did not want to spend a lot of money.

Pros

Plan day allows us to grow with employees and locations, they charge us monthly by the number of users. We can access all of the features from anywhere using the login console. The Graphics look professional and the staff had very little difficulty getting used to the system.

Cons

Local WiFi is recommended, but really, it is essential to experience all of the features.
There is a thirty day free trial, a second month to break it in and review accumulated data would have been helpful before the roll out.

Advice to Others

Save yourself some time and head ache and go with Plan Day.

 
 

Jesse from Fairview
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

PlanDay = Free day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Plan day has allowed me to reduce the time it takes me to create a two week schedule by 2/3rds. It also has reduced the amount of managing the schedule on my end and placed it on the staff.

Pros

Saves time, reduces the time need to manage every shift change, vacation requests, and open shift. Makes Staff responsible for their own schedule management. The Punch Clock has also been great to manage when the staff clocks in and out. The BEST support ever!

Cons

While working on a schedule the staff can see it in real time and can cause confusion until it is complete. I did submit a request to PLANDAY to have an area to work on the schedule in private then publish it to the staff.

Advice to Others

Best product dollar for dollar!

 
 

Risa from Anon Plus
Specialty: Retail

April 2016

April 2016

Superior product and service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We did the Planday free trial which was great to let us try everything out to make sure it's what we needed. The skill sets lets me find staff replacements with the right skills easily and quickly. Also, their customer service team was always available to help us in setting up and answering any questions right from the start.

Likes Least

Nothing - both the system and customer service are great.

Recommendations

We previously used When I Work but eventually our needs outgrew what it could provide. We tried Planday for free and immediately found it to be better suited for our business' needs - mostly thanks to the skill sets.

 
 
 
Showing 1-20 of 24


March 2018

March 2018

Good system with a few glitches to befixed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love that it works in the location of your business to deter fraudulent activity , this happens a lot with other software

Cons

Although it does the above it does have some issues with accuracy and glitches within the system but thy have sod will be sorted

Review Source: Capterra

  Response: Planday, Planday A/S

Date: March 2018

March 2018

 

Thank you for your review! Glad to hear Planday's helping your business with the location-specific features. We're always working to improve upon the system, so if you experience any issues, please don't hesitate to reach us at support@planday.com.

Great having you on board!

 

Michael from Rosemont Health and Fitness
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Very user friendly, great organizer, creates easy communication between management and staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The App makes it very easy to keep scheduling organized. Very user friendly. After a short period of time getting used to Planday you will feel very comfortable. Customization for every aspect of the App makes it very easy to use the things you want and filter out the things you don't need. Allows for easy communication access between all users, from staff to management.

Cons

There are no major issues with Planday. One thing that would make it easier for the staff, is plugging in their availability over the course of time versus having to select each day off for the remainder of the calendar. For example: If you want to request availability for being off every Tuesday from 12-5 for the next two months you have to manually enter each Tuesday's availability. Instead of being able to select the date range one time.

Review Source: Capterra

  Response: Planday, Planday A/S

Date: September 2017

September 2017

 

Dear Michael,

Thanks for your review of Planday! We're happy to hear that you're enjoying the app. Thank you also for your suggestion about a recurring availability feature - I've passed this on to our Development team.

Thanks again!

 

Fady from Bronx Arts Ensemble
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

My experience with Planday has been exceptional!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to schedule and create payroll reports for payments.

Pros

What I like most about this software is the support. Customer rep has been very patient and very helpful every step of the way.

Cons

What I like least about this software is the occasional server errors that happen.

Review Source: Capterra

  Response: Planday, Planday A/S

Date: July 2017

July 2017

 

Dear Fady,

Thanks for your review! It's great to hear you're happy with Planday and Randy's support.

Thanks again!
Jennifer

 

Doris from Southside Children's Dental
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Overall experience has been positive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good management.

Pros

I like that my employees can easily and quickly keep me informed of any changes or request that they have via text or email. That changes or work schedules are updated in real time. That off site employees can clock in. That the program is very easy to set up and use. That the support has always been excellent. This software has had a significant impact on my ability to manage my staff in a way that is efficient for them and our office.

Cons

That some functions such as editing some things such as vacation request and schedule changes are still a bit tedious. Hopefully this will be improved with update.

Review Source: Capterra
 

Barbara from Bronx Arts Ensemble, Inc.

December 2016

December 2016

Less paper, more happiness!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are so happy with PlanDay, it's working out so well. Scheduling is a breeze and our office is so much more peaceful and happy without the chaos of those paper timesheets! Customer support is awesome!

Review Source: Capterra
 

Hannah from Bergen Bark Inn

December 2016

December 2016

Making life simpler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Planday for just over a month now and I am amazed at how much easier it has made my life. Writing schedules has always been a nightmare and with Planday, it simplifies that task and allows our employees to request what shifts they want. It is very user-friendly and has a nice app for phones and tablets. The only downside is that we have had issues with the app working on one employee's Android phone not being able to log in. However, several others with the same phone have had no issues. We would also like to use the time clock feature but are waiting for the update that will allow employees to clock out for a lunch break. Customer support has been helpful and we have enjoyed our experience so far with Planday.

Review Source: Capterra

  Response: Planday, Planday A/S

Date: December 2016

December 2016

 

Dear Hannah,

Thanks so much for your review - it's always great to hear from our happy customers!

Regarding your employee who can't log in to the app on their Android - this can sometimes happen if they don't have the latest version of the app downloaded.

Feel free to contact our Support team (support@planday.com) for assistance!

Thanks again for using Planday!
Jennifer

 

Susie from Bergen Bark Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Cut our scheduling time in half!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really great software, a little difficult to set up, but only because I didn't ask the questions I needed to. They have a live chat available for you and their response is usually pretty quick. My staff can put in what they prefer and their availability which in turn has created a happier staff. I love that is doubles as a message center so I can group message everyone and they can reply to me without bothering everyone in the group text. The time clock is available in my region, however, breaks (lunch) is not yet. I am excited to start using it in January because my payroll will be integrated into the schedule. So far I am excited about the change and the time it has saved my manager each week and the money I have saved allowing her to apply her time to more worthwhile tasks.

Pros

How easy it makes everything after it was set up.

Cons

That somethings are not available in my region, I'm willing to wait, though.

Advice to Others

Do the 30-day trial, It allows you enough time to set it all up and decide if it is right for you.

Review Source: Capterra
 

Mindy from FCUSD
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Excellent Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Randy in Customer Support has been fantastic. I encountered a problem with my account and he called me back within minutes and was able to help me resolve the issue. He is polite, patient and professional. I highly recommend Planday for staff scheduling needs.

Pros

I like the flexibility and customization features.

Cons

Some of the features don't fit with the Education model and we don't need any of the payroll data fields.

Advice to Others

1. I would like to see a "delete all" box instead of having to click on multiple boxes when making a large schedule change and am deleting several shifts in a date range.
2. Sometimes shifts stick and don't delete when a new template is applied and the delete all then apply option is selected first.
3. Would be nice to be able to hide the payroll information since we don't use it.

Review Source: Capterra

  Response: Planday, Planday A/S

Date: October 2016

October 2016

 

Hi Mindy,

Thanks for your review! It's always wonderful to hear from our happy customers.

I believe Randy has already been in touch with you regarding your requests.

Also, have you heard about our Ambassador Program, where you can earn money for recommending Planday? You can learn more about the program here: http://planday.com/ambassador

Thanks for using Planday!
Jennifer

 

Melissa from Louie's Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

LoveLoveLove PlanDay!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

PlanDay was the best decision we made this year. Easy, fast and user friendly for both management and employees!

Pros

We'd been looking for an online scheduling tool for the last few years, but all of them provided only information from the employee's point of view. PlanDay was the first (only?) to provide the ability for us to toggle back and forth from the employee view to the management, or "position view". Moreover, the customer service is beyond compare. What an incredible tool PlanDay has been for us!

Cons

We have 2 requests:

1) We would love to have the capacity to block employees in advance from being scheduled on future shifts. For example, if an employee wants to attend their family reunion in October, we'd love to have the capacity to block those shifts NOW to prevent them from being accidentally scheduled in October. While the employee has this capacity, we would prefer to have it as well.

2) Similarly, since students comprise at least 50% of our staff, we would love, as managers of PlanDay, for US to have the capacity to block out certain portions of certain days for our staff who are students taking classes in school. Again, this would prohibit them from being accidentally scheduled while they're in class. Again, while employees have this capacity, we would prefer to have it as well.

Advice to Others

Thank you, and keep up the great work!

Review Source: Capterra

  Response: Planday, Planday A/S

Date: October 2016

October 2016

 

Hi Melissa,

Thanks for your review! Always wonderful to hear from our happy customers.

Regarding your requests, there is actually a way to do this within the system. Your Activation Consultant will be reaching out to you shortly to help you set this up.

Also, have you heard about our Ambassador Program, where you can earn money for recommending Planday? You can learn more about the program here: http://planday.com/ambassador

Thanks again!
Jennifer

 

Marc from Guest House
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Planday Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Planday was one of the most useful tools i have come across for organizing shifts and punch clock information

Review Source: Capterra
 

Yan from NYU Pediatric Dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2016

June 2016

Planday view

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

like the flexibility of Planday! wish the interface design could be better. customer services is topnotch. it was a pleasure working with Daniel Cline & Randall Smith.

Review Source: Capterra
 

Jennifer from Avalon Property Services

June 2016

June 2016

Amazing, through and through!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I want to give Daniel C a big thank you for really going above and beyond with his customer service. His demo was exact and to the point. He really listened to what i needed, and made sure that he gave a thorough explanation as to why Planday was the perfect software for the job. The software itself is very user friendly, easy to navigate, and appealing to the eyes. With so many choices out there, you want to make sure you go with something that you will enjoy using.
Thank you so much for everything.

Review Source: Capterra
 

Shari from Ellary's Greens

June 2016

June 2016

Great training experience!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software is very user friendly! My training with Daniel was great, he was patient and answered all my questions. Planday is such a useful tool for a busy restaurant group! I would definitely recommend Planday.

Review Source: Capterra
 

Sonya from Café Nord

March 2016

March 2016

I'm not sure how we managed before Planday

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

At first I was reluctant to pay for a system that I used to just do for free on excel. But the amount of time and effort saved with Planday more than makes up for the small cost involved in subscribing. Now something that used to take me days now only takes me a matter of minutes. I can drag and drop my schedule, then copy it instead of entering it by hand every week. This means I can focus on my business more and my staff get their schedules faster - it's really a win-win situation all around. I can't imagine how we coped before Planday, to be honest.

Review Source: Capterra
 

Jennifer from North Star Independent Living Services, LLC

February 2016

February 2016

user friendly

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

No details, the product is great.

Review Source: Capterra
 

Phillip from Western Regional Security

November 2015

November 2015

Best experience and customer service by far

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Cody has been my main contact but his support and development team has also been really friendly and come to our aid whenever we needed them. The main features that brought us over was the easy to use layouts and the fact that this product allows you to see who you can plug in for any of those last minute call-offs. The OT controls and restrictions definitely have saved us probably 4-5 times the cost of this product making it a money maker.

The back end Admin settings allows you so much control I can assign off time schedulers who are restricted to only that role and I don't have to worry about them having access to confidential employee or client info like in other scheduling software. I would say they have alot of features that beat out the competition hands down.

Review Source: Capterra
 

Heather from T-Mobile US

November 2015

November 2015

Research Reveals Great Customer Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I signed up for a free trial of Planday for research purposes. I have a long history of working with enterprise resource planning and HR information systems. I've had an academic interest in cloud-based, mobile tools for some time. Planday has created a unique product in that space by fostering collaboration and I wanted a hands-on experience.

This was the first time I had an immediate check-in from a live person. If this is indicative of the typical customer experience, Planday is far ahead of SAP, Oracle, Workday, and other employee scheduling and workforce planning tools. Daniel Cline contacted me shortly after I signed up to see how he could help me make the most out of the tool. As a technology professional who has overseen many product procurement efforts, this level of customer service is a rare find.

Keep up the great work!

Review Source: Capterra
 

James from Chexology

October 2015

October 2015

5 Stars from Chexology (SharkTank featured item rental economy SaaS)

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are a NYC-based item rental SaaS that typically hires, trains, and staffs 400-1,000 W4 brand ambassadors during the winter season. Previously, we used ShiftPlanning, which was expensive, had an outdated UI, and an unfriendly mobile experience. I reached out to Cody knowing I'd need my team's buy-in to terminate our old vendor. He made it a 1-week decision with a better price and a superior product. The great thing about Planday is intelligent control over your workers' organization and being able to reach them in many ways (Twilio type SMS, required reads, news feed) to make your client comfortable. The best thing is having an "on-demand" shift grabbing feature to make work equitable and replacements instant. We sort of up-sell Planday into our services now as being "best-in-class." I don't think I'm lying!

Thanks guys.

- James Zhang
Chief Operating Officer
Chexology LLC

Review Source: Capterra

  Response: Planday, Planday A/S

Date: October 2015

October 2015

 

Hi James,

Thanks a lot for your positive review. We are very proud to hear that you find Planday "Best-in-Class", and we hope you'll keep on being a satisfied customer.

Best regards
Frans, Planday

 

Zoey

June 2015

June 2015

Planday all day

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Plan day is what we use at my work and we have no difficulties with it. It's generally the best platform to use.

Pros

Easy to use. Lots of opportunities to contact other employees and communication in general is user friendly

Cons

None. We haven't had any problems with this platform and it is a great improvement from our former platforms.

Review Source: GetApp

  Response: Planday, Planday A/S

Date: June 2015

June 2015

 

Thank you very much - we are very glad to hear, that you are satisfied with Planday.

 

Sebastian

May 2015

May 2015

Very well made app

Product Quality

Product Quality
Quality

Planday is a very well made app for making schemes.

Pros

You can choose your shifts.

Cons

its a little hard to know where to go and choose shifts, because you have two schemes. one on the front page and one on the shiftplan page and at first i thought you had to get shifts there but i couldnt so i neede to do it on the front page where i didn't have as much to look at visually to give a picture of which shift it was.

Review Source: GetApp

  Response: Planday, Planday A/S

Date: June 2015

June 2015

 

Thank you very much for the feedback. The easiest way to book open shifts is from the front page/overview where you can click "show all open shifts" and book each of them.