Planday software


Planday is a cloud-based employee scheduling platform suitable for businesses of almost any size or vertical. In addition to scheduling, Planday also allows managers to oversee employee hours, vacation requests, shift-swaps, payroll and employee communication.

Businesses can copy schedules week after week, rather than manually creating them each time. By providing a comprehensive overview of employee shifts, businesses can optimize their schedules to avoid overstaffing and excessive payroll costs.

Planday’s location-specific clock-in function allows employees to clock-in from any device upon arriving at work, giving administrators a full view of exact hours worked. This gives managers a more accurate overview of expected payroll and revenue forecasts.

Planday’s integrated communication function also allows for businesses to message employee groups in specific locations, while also enabling employees to message each other to swap shifts on the go.

It is available on a per-user-per-month subscription basis.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

37 Reviews of Planday

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  • Tim from Premier Sport

    Number of employees: 11-50 employees

    August 2018

    Brilliant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple easy to use, all the staff love the app

    Cons

    Occasionally Glitchy, due to updates and software

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Erica from General Dentistry

    Specialty: Healthcare / Medical

    Number of employees: 11-50 employees

    July 2018

    Great Add-On for Practice Mgmt Systems Missing HR Functionality!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My office uses a practice management system with next to zero HR functions, a terrible time clock, and no integration with platforms from other vendors. We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks. PlanDay lets us do all of this quickly and easily. We have been able to literally cut our time spent on payroll by over 50%, and reduce scheduling time by at least 1/3. The other features have also helped us streamline, organize, and centralize our HR activities while “going paperless.” The app is user friendly and our employees love using it, we’ve even noticed a recognizable boost in employee morale since starting PlanDay

    Pros

    Great sales, customer service, training, and tech personnel! Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers. No pushy attempts to up sell, wanted to give me only the functionality I actually needed.

    Looked at several different platforms, PlanDay was by far the most user-friendly and visually appealing.

    Time clock feature syncs super easily and accurately with QuickBooks for Payroll, and employees love being able to clock in on their smartphones.

    LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews.

    App is fantastic and employees love it.

    Provides pretty much all the functionality we need to go paperless with most of our HR functions - scheduling, shift changes/time off requests, payroll (via quickbooks sync), keeping track of benefits, personnel files, etc.!

    Has saved us significant time and money spent on HR!

    Cons

    I do wish there were some additional things I could do and more parameters/constraints I could add within the scheduling function to make things quicker and catch certain potential errors. For example, I’d love to be able to put in certain legal requirements/constraints and have the scheduler not allow me to break them (e.g. lunch for each employee must be no later than 5.5 hrs after shift start). Not really a huge deal, would just be a convenient accuracy check for me. Also wish I could send invites and more things via SMS for those without smartphones without employee needing to be charged.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • TJ from Settlers Hospitality Group

    Specialty: Hospitality / Travel

    Number of employees: 201-500 employees

    June 2018

    Basic online scheduling app

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Cheaper than most, easy to use, mobile app available for staff and management. User friendly, not many complaints from staff

    Cons

    Limited on mobile app, set up fees are costly. Basic plan isn't bad, but choose your plan wisely. Needs work on reporting

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Thomas from Bespoke Hotels

    June 2018

    Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Improved Employee satisfaction. Admin time efficiencies. Increased accuracy in collating hours worked.

    Pros

    Tracking Time & Attendance - Keeps a tight track on casual hours from a management perspective but also the employees love the app by giving them clear shift times and the option to make themselves unavailable and swap shifts.
    Cutting Admin Time - easy to put together rotas and produce reports for payroll processing at month end.
    Payroll visability - easy to track daily, weekly and monthly payroll spend.

    Cons

    Even though it is relatively simple to learn how it works it does require some focus and backing from the management team.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Planday, Planday A/S

    June 2018

    Hi Thomas - thanks for your review of Planday! It's great to hear we're helping you keep track of your hours and cut down on your admin time. It's great to have you on board!

  • Alexander from MODO AS

    June 2018

    The smartest and best employee scheduling app, with punch-clock

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saving a lot of time

    Pros

    Super-easy to use and roll out new schedules for the employees and plan vacations. Also allowing punch-clock to be limited to the workplaces Wifi or location to punch in. Easy for employees to switch time-scheludes.

    Cons

    Hope that in the future, that the schedules can be integrated to my iCal Calendar and to our web-based cashierapp, Front Systems

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Planday, Planday A/S

    June 2018

    Thank you for the great review, Alexander!! Happy to hear we've made scheduling and punching in easier for MODO AS. Regarding the iCal integration, we're currently beta testing this feature and hope to roll it out shortly. Thanks again - it's great to have you on board :)

  • Karen from Washington's Best Guides LLC

    Specialty: Hospitality / Travel

    Number of employees: 51-200 employees

    June 2018

    Flexible Employee Scheduling Software

    Ease-of-use
    Functionality
    Quality
    Support

    Almost all of my employees were able to get online and get started without any problems. The software is very simple to use, has a dashboard so that employees can see their own schedule and open tours on which they can bid. For the few that needed extra handholding, planday has the ability for the manager to sign in as the employee and get them set up at the beginning. The messaging system from within the software has been easy to use by everyone.

    Pros

    The software is flexible enough to work with my tourism related business. I was able to categorize all of my employees into multiple categories. Using these categories I am able to place tour types onto the schedule and have the appropriate employees bid on various upcoming tours. The customer service training I received and the support and follow up at the beginning were extremely helpful in setting up my business onto the platform.

    Cons

    Because I am not a typical brick and mortar business with set shifts each day, I have to individually place tours on the calendar. There is the ability to create templates for certain recurring tours, but most of my "shifts" are unique occurrences that have to be placed on the schedule individually. I wish that I had been able to upload a spreadsheet into a template and let that template auto populate six month's worth of booked tours at the beginning.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Marta from Olson's Baking Company

    Number of employees: 51-200 employees

    May 2018

    I can't say enough about how much I dislike this product. There are constant issues and glitches.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The scheduling module works pretty well

    Pros

    The scheduling feature is easy to use and works pretty well. The templates make it easy to duplicate schedules that are used often.

    Cons

    The way it calculates union time premiums, the numerous glitches that happen frequently, the daily reports that don't show weekly overtime until the last day of the week, they can't get me in the right time zone so the next day shows up as today after 3pm

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gita from Hotel Management

    Specialty: Hospitality

    Number of employees: 11-50 employees

    March 2018

    Awesome!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    it's awesome! take advantage of the 30 day free trial if youre scared to jump right in

    Pros

    I started off using the 30 day free trial with this as many programs dont offer trials anymore and I honestly fell in love!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    March 2018

    Good system with a few glitches to befixed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love that it works in the location of your business to deter fraudulent activity , this happens a lot with other software

    Cons

    Although it does the above it does have some issues with accuracy and glitches within the system but thy have sod will be sorted

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Planday, Planday A/S

    March 2018

    Thank you for your review! Glad to hear Planday's helping your business with the location-specific features. We're always working to improve upon the system, so if you experience any issues, please don't hesitate to reach us at support@planday.com. Great having you on board!

  • Elizabeth from Rebel Popcorn

    Specialty: Retail

    Number of employees: 11-50 employees

    December 2017

    Not The Right Scheduling Software For Us!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I spent several hours setting everything up with the software, but then was not able to use it. 3 years later I still get phone calls trying to help me setup the software, even though I have let customer service know that I am not using it!

    Pros

    This scheduling software was fairly simple to initially setup for my staff to use. I found that initially it seemed like a good value.

    Cons

    This software did not work well for our needs. Our staff often works together and overlaps what they do in the store. This made the software very difficult to use. I found that it was also difficult for staff to request time off.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Betty from Smithfield

    Specialty: Professional Employer Organization (PEO)

    Number of employees: 51-200 employees

    November 2017

    I used this software at one company I consulted for. They wanted to track vacation usage of employees and personal time off.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I used this easily to keep track of employee vacation time and also used to calculate what time we owed employees when they quit the company. It helped us to prepare a final check accurately, reducing issues after a termination

    This review was submitted organically. No incentive was offered
    Review Source
  • Michael from Rosemont Health and Fitness

    Number of employees: 11-50 employees

    September 2017

    Very user friendly, great organizer, creates easy communication between management and staff.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The App makes it very easy to keep scheduling organized. Very user friendly. After a short period of time getting used to Planday you will feel very comfortable. Customization for every aspect of the App makes it very easy to use the things you want and filter out the things you don't need. Allows for easy communication access between all users, from staff to management.

    Cons

    There are no major issues with Planday. One thing that would make it easier for the staff, is plugging in their availability over the course of time versus having to select each day off for the remainder of the calendar. For example: If you want to request availability for being off every Tuesday from 12-5 for the next two months you have to manually enter each Tuesday's availability. Instead of being able to select the date range one time.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: Planday, Planday A/S

    September 2017

    Dear Michael, Thanks for your review of Planday! We're happy to hear that you're enjoying the app. Thank you also for your suggestion about a recurring availability feature - I've passed this on to our Development team. Thanks again!

  • Fady from Bronx Arts Ensemble

    Number of employees: 2-10 employees

    July 2017

    My experience with Planday has been exceptional!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am able to schedule and create payroll reports for payments.

    Pros

    What I like most about this software is the support. Customer rep has been very patient and very helpful every step of the way.

    Cons

    What I like least about this software is the occasional server errors that happen.

    Review Source: Capterra

    Response: Planday, Planday A/S

    July 2017

    Dear Fady, Thanks for your review! It's great to hear you're happy with Planday and Randy's support. Thanks again! Jennifer

  • Doris from Southside Children's Dental

    Number of employees: 51-200 employees

    July 2017

    Overall experience has been positive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good management.

    Pros

    I like that my employees can easily and quickly keep me informed of any changes or request that they have via text or email. That changes or work schedules are updated in real time. That off site employees can clock in. That the program is very easy to set up and use. That the support has always been excellent. This software has had a significant impact on my ability to manage my staff in a way that is efficient for them and our office.

    Cons

    That some functions such as editing some things such as vacation request and schedule changes are still a bit tedious. Hopefully this will be improved with update.

    Review Source: Capterra
  • Barbara from Bronx Arts Ensemble, Inc.

    December 2016

    Less paper, more happiness!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are so happy with PlanDay, it's working out so well. Scheduling is a breeze and our office is so much more peaceful and happy without the chaos of those paper timesheets! Customer support is awesome!

    Review Source: Capterra
  • Hannah from Bergen Bark Inn

    December 2016

    Making life simpler

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using Planday for just over a month now and I am amazed at how much easier it has made my life. Writing schedules has always been a nightmare and with Planday, it simplifies that task and allows our employees to request what shifts they want. It is very user-friendly and has a nice app for phones and tablets. The only downside is that we have had issues with the app working on one employee's Android phone not being able to log in. However, several others with the same phone have had no issues. We would also like to use the time clock feature but are waiting for the update that will allow employees to clock out for a lunch break. Customer support has been helpful and we have enjoyed our experience so far with Planday.

    Review Source: Capterra

    Response: Planday, Planday A/S

    December 2016

    Dear Hannah, Thanks so much for your review - it's always great to hear from our happy customers! Regarding your employee who can't log in to the app on their Android - this can sometimes happen if they don't have the latest version of the app downloaded. Feel free to contact our Support team (support@planday.com) for assistance! Thanks again for using Planday! Jennifer

  • Susie from Bergen Bark Inn

    Number of employees: 2-10 employees

    December 2016

    Cut our scheduling time in half!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Really great software, a little difficult to set up, but only because I didn't ask the questions I needed to. They have a live chat available for you and their response is usually pretty quick. My staff can put in what they prefer and their availability which in turn has created a happier staff. I love that is doubles as a message center so I can group message everyone and they can reply to me without bothering everyone in the group text. The time clock is available in my region, however, breaks (lunch) is not yet. I am excited to start using it in January because my payroll will be integrated into the schedule. So far I am excited about the change and the time it has saved my manager each week and the money I have saved allowing her to apply her time to more worthwhile tasks.

    Pros

    How easy it makes everything after it was set up.

    Cons

    That somethings are not available in my region, I'm willing to wait, though.

    Review Source: Capterra
  • Kevin J from PCDoctors4u2.com / for JTDesigns.com

    Specialty: Manufacturing

    Number of employees: 2-10 employees

    October 2016

    We chose Planday Domestic

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are a small company, less than ten employees with the intention of someday being bigger. We needed a time and attendance software that allowed remote access, allowed calendar scheduling, analytics, payroll sync, and real time communication on events and expectations. We did not want to spend a lot of money.

    Pros

    Plan day allows us to grow with employees and locations, they charge us monthly by the number of users. We can access all of the features from anywhere using the login console. The Graphics look professional and the staff had very little difficulty getting used to the system.

    Cons

    Local WiFi is recommended, but really, it is essential to experience all of the features.
    There is a thirty day free trial, a second month to break it in and review accumulated data would have been helpful before the roll out.

  • Mindy from FCUSD

    Number of employees: 11-50 employees

    October 2016

    Excellent Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Randy in Customer Support has been fantastic. I encountered a problem with my account and he called me back within minutes and was able to help me resolve the issue. He is polite, patient and professional. I highly recommend Planday for staff scheduling needs.

    Pros

    I like the flexibility and customization features.

    Cons

    Some of the features don't fit with the Education model and we don't need any of the payroll data fields.

    Review Source: Capterra

    Response: Planday, Planday A/S

    October 2016

    Hi Mindy, Thanks for your review! It's always wonderful to hear from our happy customers. I believe Randy has already been in touch with you regarding your requests. Also, have you heard about our Ambassador Program, where you can earn money for recommending Planday? You can learn more about the program here: http://planday.com/ambassador Thanks for using Planday! Jennifer

  • Jesse from Fairview

    Specialty: Healthcare / Medical

    Number of employees: 11-50 employees

    October 2016

    PlanDay = Free day

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Plan day has allowed me to reduce the time it takes me to create a two week schedule by 2/3rds. It also has reduced the amount of managing the schedule on my end and placed it on the staff.

    Pros

    Saves time, reduces the time need to manage every shift change, vacation requests, and open shift. Makes Staff responsible for their own schedule management. The Punch Clock has also been great to manage when the staff clocks in and out. The BEST support ever!

    Cons

    While working on a schedule the staff can see it in real time and can cause confusion until it is complete. I did submit a request to PLANDAY to have an area to work on the schedule in private then publish it to the staff.

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