I think the overall interface is clean and user-friendly. The software is also appropriately priced for the included features.

The customer service provided was always terrible, so much so that we had several phone calls with upper management because of the poor treatment that we received.

The products offered for the price are the best bang for your buck when compared to other HRIS.

They are always willing to help and because their programming is in-house, suggestions you make to improve the platform are taken seriously and implemented. This is one of their greatest strengths.

Implementation was outstanding. Our sales rep checks in frequently to make sure we're still happy.

The system is a few different systems parsed together so there is not a clear and uniform flow from one area to the other. Overall, Proliant was one of the worst mistakes that we ever made.

Proliant is amazing - their customer service is incredible. They are quick to respond, friendly, and always helpful.

Proliant was a terrible decision. Nothing with them went to plan and we were never technically fully moved out of implementation even though we spent two plus years with them.

Operations Manager [SENSITIVE CONTENT] is awesome and is  knowledgeable and is always helpful.

The integration process was seamless. The customer service is wonderful, and the ease of use is fantastic.

The layout is is user friendly and the modules offered are all important aspects of the HR function. I also like the amount of tools provided.

Proliant is very easy to use, for the most part.

Just now in implementation but already see the benefits of consolidating 8 separate vendor systems into one coherent, inclusive and integrated product offering.

Also, the dedicated service team is wonderful and makes things so much easier, especially if you are a smaller company.

I have trouble sometimes with the effective dating of records, because our company does payroll in arrears and it can be confusing how to end date and begin date information in our case.

I enjoyed using this as my company payroll software. It was easy to understand and easy to use.

Easy navigation and reports section. I can always find what I need or create a report for it.

Great for the cost in comparison to the big names.

SENSITIVE CONTENT] is awesome and followed up with us for several months after our go live.

The full integration of the various modules and ability to make processes all electronic in a 70 site de-centralized clinic environment.

We hated loosing our implementation staff [SENSITIVE CONTENT] however our support staff [SENSITIVE CONTENT] is all [SENSITIVE CONTENT] said she would be.

The functionality between Proliant and their Time and Labor system is terrible.

Having used other HR management systems Proliant is simply adequate. As an end-user I appreciate a clear UI, but overall Proliant does what we need it to.

The support team is superb. They are most helpful, always available.

Our experience with Proliant has been very positive. The customer service they provide is top notch compared to other payroll providers.

As a happy user of Proliant, I love its automation tools and the ability to customize workflows and reports.

Be weary if they try to sell you their software.

Our representative is super helpful and that makes us continue to use this product. She responds quickly to alleviate the problem from above.

The tax team is responsive and any issues are quickly and easily resolved. I am excited to integrate our expense reimbursement into Proliant instead of cutting checks.

The reporting options are somewhat challenging. I don't always get the results I expected and often not sure why my report failed.

I like the ease of use from the HR perspective and the ability to see exactly what the employee sees within the system when trying to help them.

Honestly, the thing that makes isolved worth it is their customer service. They are quick to respond to issues that come up and are always happy to help.

It cost more money to have iSolved than it would (including risk) of having paper time cards.

We had been with Paychoice, then Sage, then Isolved. Launch was terrible with no help.

None of that matters if no one can help when a problem arises.

Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn.

The check stub viewing app, while integrated into the mobil app, requires the use of a completely different login and stupidly complex password.

I solved is a great HRIS tool to integrate and streamline hiring, onboarding, payroll and benefits all in you place.

I am very pleased and feel I am getting a great value for my money.

It was a product that had integrated several partner products into one, which always means glitches and problems as information is translated from one system to another.

Basically, we were never able to use the product but were required to pay for an entire year.

That we are able to put our employees information into, so it stores it safely.

How complicated to run reports, how difficult it was for employees to use.

They completely ignored this request, not responding to it at all.

Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company.

Netsuite is a bottomless pit of despair. Getting help shouldn't be so hard.

We love that the iSolved platform integrates HR/PR functions and that employees and supervisors are empowered to make basic selections/entries.

ISolved is a great system and I love that there are new updates all the time.

The software is robust enough to create and manage all of your employee benefits.

Great option if you are looking for a software focused on HR and benefits without payroll.

I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.

ISolved has been a great help and definitely keeps our business organized.

I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.

Our payroll company was bought by iSolved this past year & the transition was a NIGHTMARE. We have already transitioned to a new company because their customer service is horrendous.

Months with various tax issues and no follow up costing us fines with a neighboring state. We have wasted so much time just trying to get people to call or email us back.

The contract only allows a small window to cancel the service. If you miss your window, you will be paying for an entire additional year.

ISolved lends well to quick and efficient implementations. The Payroll processing component is user friendly (for the most part) and helps our clients streamline their payroll processes.

Overall, we are very satisfied with the software and the customer service that we have received from the software.

Saying you need to authenticate yourself after working for 3-4 weeks. Very frustrating and time consuming.

The software is difficult to use on a smartphone.

Have to login multiple times to access my payroll. Waste of my time and very frustrating.

Not easy at all to transfer my records from their system to my system when you leave their company.

My accountant is completely baffled at the poor job they have done- the mistakes are simply inexcuseable.

One of my biggest problems has been billing. I was charged 800.00 in one month for two payroll runs.

US Dollar

Proliant delivers fully integrated, cloud-based solutions that simplify payroll and HR processes, improve accuracy, and ensure full industry compliance. As a result, over 5,000 clients trust us to do more for their businesses, and we pride ourselves on delivering excellent service to each of them.

Proliant is a one-stop-shop for HR and payroll solutions, including applicant tracking, HR & benefits administration, onboarding, performance management, payroll & tax services, time & labor management, employee self-service, and daily pay (ReadyPay Today).

Proliant's solutions can also integrate with many existing systems. Integrations include CDK Global, BerniePortal, Sage Intacct, Employee Navigator, Mass Mutual, Plansource, Toast, Principal, and hundreds more.

Proliant prioritizes excellent customer service and provides support for each solution from experienced and certified HR and financial professionals. Clients have almost immediate access to dedicated account managers and customer relationship managers to promptly address their questions and concerns.

This commitment to delivering cutting-edge technology and industry-leading service is how Proliant has become the perfect combination of technology and service.

LongDescription

Employee Management

Leave Tracking

Messaging

HR Management

Billable Items Tracking

Employee Onboarding

Time Tracking

360 Degree Feedback

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Job Application Management

Real Time Monitoring

Applicant Tracking

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Time Tracking by Client

Biometric Recognition

Sick Leave Tracking

Calendar Management

Customizable Fields

Data Import/Export

Clock In/Out

Employee Self Service

Self Service Portal

Employee Time Tracking

Configurable Workflow

Project Time Tracking

Time Off Requests

Mobile Access

Payroll Outsourcing

Compliance Management

Time Tracking by Project

Real Time Data

Recruitment Management

Training Management

Overtime Calculation

Salaried Employee Tracking

Role-Based Permissions

Real Time Notifications

Wage Garnishment

Time & Attendance

Real Time Updates

Tax Compliance

Time Off Management

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Check Printing

Reminders

Time & Expense Tracking

Automated Scheduling

Compensation Management

Customizable Templates

Mobile App

W-2 Preparation

Benefits Management

Accounting Integration

Expense Tracking

Real Time Reporting

Customizable Branding

401(k) Tracking

Reporting/Analytics

Online Punch Card

Employee Profiles

Payroll Reporting

Employee Scheduling

Online Time Clock

Payroll Management

Performance Appraisal

Reimbursement Management

Approval Workflow

Summary Reports

Direct Deposit

Multi-State

Employee Portal

Third-Party Integrations

Learning & Development

Onboarding

Document Management

Candidate Tracking

Candidate Profiles

Performance Review Management

Job Posting

Goal Setting/Tracking

Course Tracking

Course Management

Orientation Workflow Management

Electronic Forms

Benefits Dashboard

Online Benefits Enrollment

Web browser (OS agnostic)

Please contact Proliant for pricing information

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Proliant

In Person

Live Online

Webinars

Documentation

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

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