What is Push Operations?

Push Operations is a cloud-based restaurant labor management platform designed to help HR managers and recruiters automate processes for streamlining payroll, time tracking and task scheduling. Key features include onboarding, remote access, sales forecasting, staff communication, role-based access and regulatory compliance.

Teams using Push Operations can handle automated calculations of employee holiday pay, hourly pay and premium pay including overtime, along with applicable provincial, state or federal taxes to ensure regulatory compliance. It comes with a camera time attendance functionality which allows users to track hours of employees, as well as alert managers about rest period, late starts, early clock-ins or staying past scheduled time.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

44 Reviews of Push Operations

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(28)

28

4 stars

(15)

15

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 44 results

November 2018

Jo from Tsa Kwa Luten Lodge

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Takes away the stresses of payroll

The easiest payroll system ever! complimented by an amazing support team. It doesn't get any better than Push Operations for payroll

Pros

this is the easiest payroll system I have ever used! It is easy to maneuver your way around the system and it is so quick to complete. I have never been able to complete payroll faster than this system. This frees me up for getting on with other work. The support team are amazing! They are always so very helpful and courteous

Cons

This is a tough question as it is very hard to find something that I dislike. If I really had to think of something I guess it would be that if I complete an offrun and there has been a stat day, I have to remember to make that calculation and add it to the run

July 2019

Mike from Steamworks Brewing Co. Ltd.

Company Size: 501-1,000 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2019

Review on Push Operations

It's been overall very positive.

Pros

Very intuitive, very easy to use. Small business, so they listen to what you need, and if there are any issue

Cons

Customer service can be a bit slow sometimes; but often it's because I want something that added to the program that doesn't already exist.

Response from Push Operations

Replied July 2019

Hey Mike, Thanks for the awesome review! We appreciate the honest feedback and we are always working on ways to improve new feature requests. -Tianna

August 2019

Rick from Olive & Anchor Restaurant Ltd.

Company Size: 11-50 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Re: Review on Push Operations Payroll Feature

I am a one man show and Push Operations' Payroll Feature has enabled me to spend my limited time on being an effective leader focusing on the operations for the furtherance of the company rather than doing daily tasks to stay intact.

Pros

Automated stat pay calculations, clock ins/outs, user empowered communication platform such as staff leaving special requests such as vacation pay, incorrect punch in/out notes, etc.

Cons

I can't really pin point anything at this point but if I had to leave a feedback on its challenges are the development of its mobile apps to feature more wholesome and advanced usability for admin users.

Response from Push Operations

Replied August 2019

Hello Rick, So glad we can help make your life easier! We have lots of new mobile features coming down the pipeline to help admins do more away from their desks. - Tianna

May 2018

Krystle from Holiday Inn

Company Size: 201-500 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2018

The features are very basic; I would like to see more HRIS functions as the HR items are primitive

Pros

The look of the sight is appealing. It is easy for Managers to get comfortable with the software. Easy payroll application; I process payroll for 5 companies and use the application on a daily basis. I'm happy with the support that PUSH offers.

Cons

I would like to see more use of the HR functions. I also find that there some functions that can be streamlined.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Making Payroll Easy

PUSH has afforded us a level of transparency allowing us to drill down and understand exactly where our labour dollars are being spent; by the department, position, employee, and even the hour. By using PUSH, we have streamlined our payroll processing allowing us to reduce not only the time it takes to run a payroll but also our overall labour costs.

Pros

The software is straight forward and easy to learn. It has allowed us to better match staffing to demand and most importantly, control our labour costs. The support staff are friendly, responsive and very knowledgeable. They intuitively understand hourly labour in the hospitality sector.

Cons

If PUSH could provide product updates faster it would be appreciated as there are a few areas for improvement with the software (i.e. employees cannot view timesheets on the time clock). But we are grateful for the platform they have developed and the support they continue to provide and are confident that their development team will have a solution within a few months.

Response from Push Operations

Replied August 2019

Hey, Thanks for the great review! The employee clock ins and clock outs can be seen in the employees Push Scheduler once the hours are approved. We are moving away from time sheets because the changes on the sheets could not be tracked and sending it direct to the employees app gave them a greater line of sight. If you have a special case and have not heard from us yet can you contact support@pushoperations.com and we can do our best to make the system work for you. - Tianna