Rippling vs WorkStory
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.9 / 5
4.6 / 5
Value for Money
4.8 / 5
4.6 / 5
Customer Support
4.8 / 5
4.8 / 5
Functionality
4.8 / 5
4.3 / 5
Last Review Written
September 7, 2024
August 20, 2024
Pros/Cons
Pros
- I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.
- It has a rich feature set, and is fairly easy to set-up. Working within the software is intuitive, and the Rippling support team is responsive, helpful, and friendly.
- I can easily get to all other applications needed, the integration functionality is great. Super helpful and user friendly.
Cons
- This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.
- Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.
- Probably more of our problem, but the birthdays are not up to date.
Pros
- I like the tool, its very easy to use and invites to give feedback that you hadn't thought about, and its the kind of feedback that will improve the result as a whole, more than individually.
- It's a very good value, the customer service is terrific and it really helps simplify and streamline the evaluation process.
- The most likable piece of WorkStory is how it's goal is to allow employees the ability to grow and improve their skills much sooner than a yearly or bi-annual review.
Cons
- Also there is a ton of data. Sometimes it can be difficult to keep track of all of the feedback.
- It can be hard to manage cadence and quantity of reviews.
- I'm on a small (8 perrson) team and I have found anonymity to be very difficult if not impossible with reviews.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
175 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
