Sage HRMS (formerly Sage Abra) software


8 reviews(3.0/5)
8 reviews(3.0/5)

Sage HRMS is a cloud-based and on-premise human resources solution for small and midsize businesses. It allows users to manage the entire employee lifecycle. Primary features include employee record management, payroll processing and management, recruiting, onboarding, time and attendance management, talent management, risk mitigation and compliance management.

Other modules include workforce management, learning management, decision support and employee benefits management. The Core HR module allows users to access employee information, recruit and onboard new employees, manage employee benefits, communicate with health insurance carriers and track employee trainings.

The talent management module allows users to reduce employee turnover by managing employee performance, tracking employee training and development. The payroll module allows users to process payroll, track time-offs, file taxes and calculate deductions.

Support is offered via email and over the phone. Other help options include knowledge base, product documentation, support articles, blogs, forums and videos.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 10

8 Reviews of Sage HRMS (formerly Sage Abra)

Showing 1 - 8 of 8

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  • Vicki from Whit-Ash Furnishings

    Specialty: Retail

    Number of employees: 11-50 employees

    December 2017

    Keeps Us Up To Date on Payroll Changes

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Keeps Us Up To Date on Payroll Changes. We don
    t have to worry about law changes or payroll changes.

    Cons

    No so easy to learn and understand. Somewhat complicated which I assume it has to be to encompass the necessary laws.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Krista from Langley Federal Credit Union

    Specialty: Banking

    Number of employees: 501-1,000 employees

    April 2017

    Extremely poor customer service. Inconsistent and flat out wrong answers which have caused more work for the HR Team as well as make us look bad without employees.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Some similarities to ABRA Suite. Crystal Reports still similar as well. Does not outweigh the cons at this time.

    Cons

    Support is extremely poor. We are supposed to have GOLD level support and we continually get first line tech support. Takes much too long to get the expert answers we need to move forward.

  • Jeff from Tennyson Center for Children

    Specialty: Non-Profit

    Number of employees: 51-200 employees

    November 2016

    It's better than hand processing payroll

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Abra is a pretty basic in-house payroll system. It helps automate more of the process into electronic records, but we still had to require paper timesheets and do a lot of manual cross-checking and verification before processing.

    Pros

    Basic, simple, cost effective

    Cons

    Lack of or not useful for timesheets records, have to back up internally, requires lots of manual work hours

  • Ashley from Town of Southborough

    Specialty: Other

    Number of employees: 201-500 employees

    October 2016

    Multifunctional but Complicated

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I did not like this system at all until I had to try another system and then I realized they have both definite cons and pros. Their customer service is horrible and they do not usually provide much assistance and use outside support contractors that are not always pleasant or timely. I ran into problems quite frequently but I also have to say I was using it for a municipality, not a private company like the software was intended. I can say that the options for reports and capabilities are extremely extensive and the limits seemed never ending in terms of data. They had some hiccups with their ACA reporting add-on but in the end it was extremely simple, easy, and effective to use.

    Pros

    Features and functionality.

    Cons

    Customer Service.
    Complicated to understand and learn at first.

  • Sheri from Western Home Services

    Specialty: Non-Profit

    Number of employees: 501-1,000 employees

    October 2016

    Sage HRMS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Sage HRMS is very difficult to use. The reports do not tie out and are not easily available to be written.

    Pros

    None

    Cons

    Very difficult to use and doesn't function well

  • Felicia from Red River Employees Fed C U

    Specialty: Banking

    July 2015

    Great product!!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Abra's support and notifications of updates are beneficial. The system is very user-friendly. I have lots of information at my fingertips. The system those all the regular reporting such as 941's and W-2's.

    Cons

    I have not had any problems with the product or vendor.

  • Jessica from Red River Credit Union

    Specialty: Banking

    June 2015

    Payroll Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This software is very user friendly and efficient.

    Cons

    I have no complaints regarding this software. I am able to navigate and process payroll in a timely manner using this software.

  • Carlos from Dgs

    Specialty: Software / Technology

    April 2015

    Review for Sage

    Ease-of-use
    Functionality
    Quality
    Support

    Review for Sage

    Pros

    Friendly user interface, windows compatible, cost effective

    Cons

    Adds on options, does not work in Mac iOS, no tools for Mac developers

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