Sage HRMS (formerly Sage Abra) Software


Sage HRMS is a cloud-based and on-premise human resources solution for small and midsize businesses. It allows users to manage the entire employee lifecycle. Primary features include employee record management, payroll processing and management, recruiting, onboarding, time and attendance management, talent management, risk mitigation and compliance management.

Other modules include workforce management, learning management, decision support and employee benefits management. The Core HR module allows users to access employee information, recruit and onboard new employees, manage employee benefits, communicate with health insurance carriers and track employee trainings.

The talent management module allows users to reduce employee turnover by managing employee performance, tracking employee training and development. The payroll module allows users to process payroll, track time-offs, file taxes and calculate deductions.

Support is offered via email and over the phone. Other help options include knowledge base, product documentation, support articles, blogs, forums and videos.

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 10



8 Reviews of Sage HRMS (formerly Sage Abra)

Overall rating

3.0 / 5 stars

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Showing 1 - 8 of 8 reviews

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Vicki from Whit-Ash Furnishings

Industry:  Retail

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Keeps Us Up To Date on Payroll Changes

Pros

Keeps Us Up To Date on Payroll Changes. We don
t have to worry about law changes or payroll changes.

Cons

No so easy to learn and understand. Somewhat complicated which I assume it has to be to encompass the necessary laws.

Review Source

Krista from Langley Federal Credit Union

Industry:  Banking

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Extremely poor customer service. Inconsistent and flat out wrong answers which have caused more work for the HR Team as well as make us look bad without employees.

Pros

Some similarities to ABRA Suite. Crystal Reports still similar as well. Does not outweigh the cons at this time.

Cons

Support is extremely poor. We are supposed to have GOLD level support and we continually get first line tech support. Takes much too long to get the expert answers we need to move forward.

Jeff from Tennyson Center for Children

Industry:  Non-Profit

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

It's better than hand processing payroll

Abra is a pretty basic in-house payroll system. It helps automate more of the process into electronic records, but we still had to require paper timesheets and do a lot of manual cross-checking and verification before processing.

Pros

Basic, simple, cost effective

Cons

Lack of or not useful for timesheets records, have to back up internally, requires lots of manual work hours

Ashley from Town of Southborough

Industry:  Other

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Multifunctional but Complicated

I did not like this system at all until I had to try another system and then I realized they have both definite cons and pros. Their customer service is horrible and they do not usually provide much assistance and use outside support contractors that are not always pleasant or timely. I ran into problems quite frequently but I also have to say I was using it for a municipality, not a private company like the software was intended. I can say that the options for reports and capabilities are extremely extensive and the limits seemed never ending in terms of data. They had some hiccups with their ACA reporting add-on but in the end it was extremely simple, easy, and effective to use.

Pros

Features and functionality.

Cons

Customer Service.
Complicated to understand and learn at first.

Sheri from Western Home Services

Industry:  Non-Profit

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Sage HRMS Review

Sage HRMS is very difficult to use. The reports do not tie out and are not easily available to be written.

Pros

None

Cons

Very difficult to use and doesn't function well

Felicia from Red River Employees Fed C U

Industry:  Banking

Ease-of-use

Functionality

July 2015

Great product!!

Pros

Abra's support and notifications of updates are beneficial. The system is very user-friendly. I have lots of information at my fingertips. The system those all the regular reporting such as 941's and W-2's.

Cons

I have not had any problems with the product or vendor.

Jessica from Red River Credit Union

Industry:  Banking

Ease-of-use

Functionality

June 2015

Payroll Software

Pros

This software is very user friendly and efficient.

Cons

I have no complaints regarding this software. I am able to navigate and process payroll in a timely manner using this software.

Carlos from Dgs

Industry:  Software / Technology

Ease-of-use

Customer support

Functionality

April 2015

Review for Sage

Review for Sage

Pros

Friendly user interface, windows compatible, cost effective

Cons

Adds on options, does not work in Mac iOS, no tools for Mac developers


Displaying 1 - 8 of 8 reviews