SentricWorkforce Software


 

SentricWorkforce is all-in-one Human Resources and payroll software that brings together core HRIS, benefits, recruiting, talent management, time and attendance, absence management, payroll and more. The product is designed to handle both complex processes – like open enrollment or payroll – that extend across the organization, as well as smaller tasks that can be used by every employee, every day.

Employee information in SentricWorkforce is organized in profiles where employees are empowered to manage their own data, benefits, qualifications, internal job applications, performance reviews, pay and training. Administrators can set up routes and alertson virtually any task, ensuring complete administrative control. SentricWorkforce also offers reporting capabilities, web-based self-service portals, end-of-year processing (W2s, 1094c’s and 1095c’s) and more.

Since SentricWorkforce is web-based, users can manage data securely anywhere on any device with an Internet connection. SentricWorkforce is best suited for companies managing between 100 to 2,500 employees. Sentric has been around for more than 20 years and processes billions in payroll annually.

 

SentricWorkforce - Payroll
 
  • SentricWorkforce - Payroll
    Payroll
  • SentricWorkforce - ESS
    ESS
  • SentricWorkforce - HRIS
    HRIS
  • SentricWorkforce - Reporting
    Reporting
  • SentricWorkforce - Workforce
    Workforce
  • SentricWorkforce - Recruitment
    Recruitment
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

34 Reviews of SentricWorkforce

Showing 1-20 of 34

 

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Stephanie from Common Ground

March 2017

March 2017

Superior Implementation Team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had highly knowledgeable implementation team that was extremely responsive and easily accessible. They were able to handle about 98% of our support needs/questions. In the instances they were not they were able to work with the support and production teams to get all answers.

Review Source: Capterra
 

Stephanie from Kuzneski Financial Group
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Transition Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We switched to Sentric from a very large platform that was overkill for our size company. With our last payroll system, it was not intuitive, it was not easy to navigate nor was it user friendly in any way. It was also outdated visually. Switching to Sentric has been a breath of fresh air. It is so easy to use, I completely got how to use it with minimal training (my choice) and I love the look of it. I have demoed a ton of payroll companies and I have worked with several different ones throughout the years and hands down, Sentric is my go to choice. Kudos, Sentric on everything from the sales process, to the implementation to the follow through on the customer service side. Thank you!

Pros

Easy to use, visually it looks great. I love that you don't have to save every change.

Cons

N/A at this time

Review Source: Capterra
 

Karen from Tri Star Group

March 2017

March 2017

very good company to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

it is all good I have never had a bad experience on anything with Sentric. I have changed reps a few times and they all are very knowledgeable.

Review Source: Capterra
 

Linda from VNA California
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Payroll Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SentricWorkforce was easy to use and was very functional payroll wise, no payroll software is without issues, but Sentric's customer service was excellent. I really miss them and was sorry we had to change providers, not a decision made by the payroll department here.

Pros

Ease of use

Cons

None

Advice to Others

None

Review Source: Capterra
 

Pam from SharperLending, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been utilizing SentricWorkforce for over a year now. We were recently moved over to version 2. Customer Support is awesome.

Pros

Awesome customer service.

Cons

Phone app doesn't have the ability for those who have to manually add hours to time card - to add them. i.e - 8 hrs per day rather than in and out - we do not punch.

Review Source: Capterra
 

Kelli from Schechter

January 2017

January 2017

Very happy with our move to Sentric!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Been using Sentric for 1 year and have nothing negative to say about it! We are looking forward to using some of the advanced features!

Review Source: Capterra
 

Soky from Arapahoe House
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Temporary Benefits Assistant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Learned certain aspect of Sentric in a very short period of time; User-friendly, but had lots of questions on what Sentric can do and not do. Hidden icons are a little hard to find and know what they do. Overall experience good. Great tech support when available.

Pros

User-friendly

Cons

Unable to do certain functions; creating reports is hard to understand. Needs a user guide and how to guides

Advice to Others

Get more extensive training modules.

Review Source: Capterra
 

Joe from Coen Oil
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

My take on Sentric

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have greatly enjoyed these products. I love how user friendly they are. They offer such a wide variety. I would recommend these products for any type of business big or small.

Pros

The ease of use.

Cons

Nothing so far.

Advice to Others

I enjoy using these products.

Review Source: Capterra
 

Sandra from Ambrosia Treatment Centers

January 2017

January 2017

Customer Service Beyond Compare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am so thankful to Customer Service representative. My team and I are so thankful to have her. She is a wealth of knowledge and has the patience of a saint. She is the reason why everything runs so smoothly.

Review Source: Capterra
 

Ashley from SingleSource Property Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Sentric Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everyone at Sentric is very helpful. The system itself needs some work. Since we have moved, we have had to take some steps backward. We have lost onboarding capabilities and are not able to integrate with our other HR Software which creates extra steps for us. In addition, I believe they need to create a best practice for storing personal files on their system so that HR Departments can become paperless. I believe these are the 3 areas of focus for Sentric. The employees continue to love the time off forecasting and the directory.

Pros

The PTO forecasting and directory

Cons

Not able to integrate with other HR Software, No Onboarding and no areas to confidentially store personnel file information.

Review Source: Capterra
 

Steve from Block Imaging
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Accounting Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far - the best ever! We are so excited. Your customer service is un-matched. Of all the Vendors we use, Sentric has far and away the best customer service experience.

Pros

Ease of use, great customer service.

Review Source: Capterra
 

Donna from BergerABAM Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

BergerABAM HR Generalist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoy using Sentric except when I need to delete/remove an employee record due to a duplicate or other reason. When this occurs, I have to notify our service rep to remove the employee record. Not sure why certain issues are controlled by Sentric instead of our HR team.

Pros

Easy to use once you figure out the layout of the Sentric software.

Cons

Ability to make certain changes in Sentric instead of having to contact service reps. Sentric seems to control certain aspects of the software.

Review Source: Capterra
 

Jewel from Ohio Valley Hospital

December 2016

December 2016

New Sentric User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience so far Is very minimal. At this point the payroll process seems to be easy and efficient. Overall I think Sentric was a great move for Ohio valley

Review Source: Capterra
 

Georgia from Beer Nuts, Inc.

December 2016

December 2016

Great HR Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sentric has been the easiest software launch I have ever been apart of. The staff is responsive and helpful. We love having all of our HR information consolidated in one place. We don't have full-time HR so being able to have needed information that supervisors can get to themselves has been a great time saver.

Review Source: Capterra
 

Crystal from CRL Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Excellent HR Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall the value of the software is outstanding! The new version has gotten a great reception with our employees.

Review Source: Capterra
 

Laura from SingleSource Property Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everyone has been extremely helpful in getting our system up and running. We do desperately need an onboarding section. When you have that as part of your software, we will be in good shape. We love the PTO forecasting.

Pros

Time off forecasting

Cons

No Onboarding. You can't see the holidays in Workforce or on the attendance worksheet in time and attendance. You can only see it in the totals. This causes employees to enter 8 hours in that spot which could potentially cause us to pay 16 hours for one day.

Review Source: Capterra
 

Tami from Lime Springs Beef

December 2016

December 2016

I Love this Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has made my job so much easier when it comes to payroll and tracking different things for employees. It was easy to use and operate and the customer service rep I have is amazing. She has always answered any questions I have in a timely manner and has been very helpful.

Review Source: Capterra
 

Kathleen from Pennsylvania Macaroni Co, Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Happiness is outsourcing payroll!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We made the change to Sentric mid-year. They made it seamless and my employees only received 1 W-2. Some of the firms we looked at would only pick up their info so the employees would get 2 and I would have had to pay for 2 sets. They have the ACA figured out and the program seems to be working well. They have saved me time and money.

We have a very short turnaround time between the end of a pay period and payday. The payroll information is emailed to me shortly after we input. We are able to complete all of our in-house accounting quickly and with time to spare. I receive an email when the checks are shipped and when they have been delivered. That is peace of mind.

Pros

Ease of use

Cons

manual checks and gross up checks

Review Source: Capterra
 

Kristie from Urgent Health Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Awesome Product, Even Better Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since our initial buy in, our company has been blessed with two amazing Customer Reps! Our current Rep is absolutely fabulous!! I couldn't do my job without her help!!!

Pros

User Friendly

Cons

No Position Control feature

Review Source: Capterra
 

Laurie from pair Networks
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great product!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sentric Workforce is very user-friendly and definitely the best payroll system that I have ever used. The employees at my company find it easy to work with and can make their own updates. Processing payroll is a breeze and if there is anything that I need help with, assistance is only a call away. Top notch company with top notch support!

Pros

User friendly

Review Source: Capterra
 
 
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