SentricHR Software

4.29 / 5 (142) FrontRunners

Our advisors have recommended this product 1 time in the last 30 days

About SentricHR

SentricHR is a cloud-based Human Resources (HR) and payroll software designed for midsize and large businesses. It offers core HRIS, benefits, recruiting, talent management, time and attendance, absence management and payroll.

SentricHR empowers you with features to help your small to medium-sized business (35 to 1500 be strategic and simplify your HR processes. Transform your workplace with complete HR software that includes Paperless Onboarding, Document Management, E-Signatures, Payroll, Benefits, and more.

SentricHR lets you do more than manage data. It offers a secure, web-based HR software that is mobile-friendly. That means your employees can manage their information anytime and anywhere.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

142 Reviews of SentricHR

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(72)

72

4 stars

(47)

47

3 stars

(16)

16

2 stars

(6)

6

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 142 results

October 2020

Suzanne from Warren Design & Build

Verified Reviewer

Company Size: 11-50 employees

Industry: Machinery

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Fully integrated HR platform and exceptional customer service!! Unheard of combo until SentricHR

Sentric has consistently offered a manageable platform form for integrated HR services (payroll, benefits, etc.) combined with easy to use self-service features but the greatest value Sentric provides is in their customer service. They offer proactive training sessions and respond quickly to any and all issues. They truly offer best in class service in addition to a strong HRIS platform.

Pros

Ease of administration for a full integrated HRIS platform...payroll processes seamlessly based on the time and attendance module, open enrollment is no longer painful, data is easily accessible through standard and custom reporting features, and tax filings are completed faster than ever assuring compliance.

Cons

The only "negative" which really isn't a negative is the implementation process. It can feel overwhelming to have so many options, particularly when you are a small organization, but the implementation team is there every step of the way to guide you and ensure you are set up for success on the system for your current and future needs.

Reasons for Choosing SentricHR

Sentric was comparable in price to the final contenders but won out based on their exceptional customer service model.

Reasons for Switching to SentricHR

Primary reason for making a change was previous provider was managing tax and benefit payments erroneously.

Response from Sentric

Replied October 2020

Thanks so much, Suzanne! We appreciate you taking the time to leave a thoughtful review.

May 2021

Adrianne from Navakai, inc.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Sentric is a fabulous choice for ease of use and integration

The whole team from start to finish was STELLAR! They were friendly, helpful, and really took the time to make sure I understood how to set up different areas of the system. The training offered is great - I can watch a video on my own time, or schedule something one on one, or sign up for a live webinar.

Pros

Shopping for HRIS software is time-consuming. You will find that some have a lot of bells and whistles - then you dig into the demo and realize it is clunky and difficult to navigate and there are major pieces missing. SentricHR is the most complete HRIS software out there - they cover payroll, performance, benefits, onboarding, document storage, and probably more that I am leaving out. SentricHR was super easy to work with and answered every question in a timely manner.

Cons

This is silly, but it times out after 5 minutes if you are not active on the screen. This is for security purposes - but I am the type of person to work on 3 different screens and I work on one screen for a bit then come back to another screen to work - so it is a bit frustrating to have to log back in when I have not been active on the screen - but I am getting used to this and I understand the reasoning.

Reasons for Choosing SentricHR

The contained the entire package of HR Products that I was looking for.

Reasons for Switching to SentricHR

Does not combine payroll, benefits, onboarding, or document storage. The performance piece is too deep for our needs so we did not utilize it to the fullest extent.

Response from Sentric

Replied June 2021

Thank you so much for the positive feedback, Adrianne! Our Product Team works really hard to consistently meet expectations like yours, and we are thrilled to hear that SentricHR is hitting the mark for you and your team! We appreciate you taking the time to leave a review and look forward to a long-standing partnership.

November 2021

Misty from Rolling Hills Covenant Church

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Great Team

Started with [SENSITIVE CONTENT] - her knowledge and services were exceptional. [SENSITIVE CONTENT] were awesome during the implementation period. They went the extra mile to ensure we were up and ready by our desired deadline! Great teamwork

Pros

User Friendly, convenient and much better for obtaining reports, as well as accessing employee informaiton.

Cons

Not connecting with our Accounting Software so we have to manually input data! This is not a Sentric issue, we are currently in an accounting software conversion and looking forward when the two will interlink. Would be nice if employees could modify their time for missed-punches, so all the supervisor had to do was approve the time at the designated pay period.

Reasons for Choosing SentricHR

Prior positive working relationship with [SENSITIVE CONTENT] gave me the confidence that this product would be best for our company!

Reasons for Switching to SentricHR

To upgrade and outsource

Response from Sentric

Replied November 2021

Thanks so much for your review, Misty! We are happy to hear that implementation went smoothly and our team continues to meet expectations.

May 2018

User Profile Picture

Derek from Entertainment Earth, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

May 2018

The entire platform needs an improvement from web portal to mobile application.

Adding data into a central location.

Pros

I like that I can see my PTO and W2 information. I can easily review my teams hours for the previous and current pay period.

Cons

* Mobile application on android is flakey and disconnects constantly even though GPS /location services are enabled. * There are many times I used the mobile app and it caused multiple punches which in the end annoys me and HR to fix. * Everytime I submit a review for an employee, I get an error to contact the system admin. By the way I am the director of IT and this is super annoying to have managers call my department for software that is not managed by us. * after submitting a review the format is stripped and becomes a huge paragraph and hard to actually conduct a review. You should keep the format or all HTML. * Employees that are salary should be able to manage there own time and fix there mistakes in punching in and out. I have to review and approve anyways later for payroll. This is an extra step that causes distractions for both management and employee. * The web interface is not responsive. * the home page should nit display any sensitive information, because when I am conducting a review, I have to login to my account. Employees should never see my PTO. * Its easy to see how much hours my employee works in time and attendance, but its harder to see my own time per pay period, Why? * It was not intuitive to find how to create additional punches or modify segments. having an icon or visual display would help. I have more to add, you can give me a call.

November 2021

Jessica from Big River Resources West Burlington, LLC

Company Size: 201-500 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Sentric is Amazing!

Sentric has streamlined all of our benefits. The carrier connection options have made it easy to keep benefits up to date and has eased the burden of HR to manually send updates to each benefit plan company. It is also easy to pull data reports to reconcile employee balances.

Pros

The ease of reports and pulling the necessary data out of Sentric has streamlined all of our internal processes.

Cons

The performance section has some minor glitches when trying to print.

Reasons for Switching to SentricHR

The added time management and ease of pulling out data.

Response from Sentric

Replied December 2021

Thanks for sharing your experience with SentricHR, Jessica! We are happy to hear that SentricHR has helped streamline your internal processes and benefits - we appreciate the review and look forward to our continued partnership!