# Salesforce Work.com Software Reviews, Demo & Pricing - 2026 > Review of Salesforce Work.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/sfdc-work-profile --- [Home](https://www.softwareadvice.com/) / [Workforce Management Software](https://www.softwareadvice.com/hr/workforce-management-software-comparison/) / Salesforce Work.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/sfdc-work-profile/reviews/) # Salesforce Work.com 2026: Benefits, Features & Pricing Wondering if Salesforce Work.com is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Salesforce Work.com 4.0 [(44)](https://www.softwareadvice.com/hr/sfdc-work-profile/reviews/) Pricing Pricing available upon request ### About Salesforce Work.com Work.com (formerly Rypple) is Salesforce.com's solution for driving organizational performance. The system is used by organizations that are looking for an approach to drive individual and team performance. With the solution, managers can coach their team members and deliver feedback on how individuals are performing against their goals. Work.com is suitable for companies that need to align everyone on common goals, and track performance towards individual, team, and overall goals. Work.com integrates with Salesforce's suite of CRM, service, and social tools. With Work.com, managers can publicly acknowledge and reward their top performers, creating more driven team members focused on improving close rates. Managers can deliver real incentives via Amazon gift cards, enhancing team morale and showcasing top performers. At the end of each evaluation period, managers can assess the performance of each individual. With 360 feedback tools, you can also incorporate feedback from other team members and cross-department managers. Wondering if Salesforce Work.com is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. ## Salesforce Work.com User Interface ## Popular Salesforce Work.com Alternatives Main Product Salesforce Work.com 4.0 [(44)](https://www.softwareadvice.com/hr/sfdc-work-profile/reviews/) Ratings Breakdown - 3.54Ease of use - 3.89Value for money - 3.78Customer support - 3.98Functionality Pricing Available upon request Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1845)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5254)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4802)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Jibble](https://www.softwareadvice.com/hr/jibble-profile/) 4.8 [(1778)](https://www.softwareadvice.com/hr/jibble-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.75Value for money - 4.70Customer support - 4.67Functionality Pricing Starting at $5.99 per month Get Price Alternative Product [QuickBooks Time](https://www.softwareadvice.com/project-management/quickbooks-time-profile/) 4.7 [(7008)](https://www.softwareadvice.com/project-management/quickbooks-time-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.58Value for money - 4.75Customer support - 4.54Functionality Pricing Starting at $20.00 per month Get Price ## Salesforce Work.com Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Salesforce Work.com Features - Popular features found in Workforce Management Attendance Tracking Automated Scheduling Budgeting/Forecasting Compliance Management Employee Management Payroll Management Performance Management Reporting/Analytics Self Service Portal Skills Tracking Time Off Management Timesheet Management - More features of Salesforce Work.com 360 Degree Feedback Benefits Management Document Management Employee Benefits Administration Employee Engagement Employee Portal Employee Profiles HR Management Individual Development Plans Ongoing Performance Tracking Self Assessment Weighted Performance Measures Workflow Automation Workflow Management ## Salesforce Work.com User Reviews Overall Rating 4.0 Ratings Breakdown 5 34% 4 45% 3 14% 2 5% 1 2% Secondary Ratings Ease of Use 3.5 Value for money 3.9 Customer support 3.8 Functionality 4.0 Almodyr B. Verified reviewer Marketing and Advertising 501-1000 employees Used weekly for less than 12 months Review source Reviewed February 2023 Personal experience 5 My overall Salesforce experience has been very positive. The platform has proven to be extremely user-friendly and intuitive, making it simple to customize and manage the system. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Salesforce appeals to me because it is a simple, cloud-based platform for managing customer relationships, tracking leads, and automating sales processes. Cons: The least that I liked aspect of Salesforce is its complexity. It is a powerful platform, but it can be difficult to learn and use, especially for non-technical or inexperienced users. Read More TK Thomas K. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed January 2020 SalesForce for the small user 4 We were attempting to organize our internal processes in Salesforce, granted our process were not well developed, our hope was we could fine tune processes and implement them in Salesforce. We share the blame for the difficulty because we really needed better developed processes, but we were pretty early in the development of our business. Probably should have waited a couple years before turning to SalesForce. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: Great functionality, decent customer support and training were available to us. We found when we ran into issues, we had difficulty getting someone to help us Cons: Too cumbersome for a small organization. We were always working on the implementation versus running the daily business. Reasons for choosing Salesforce Work.com Reputation and recommendation from friends and associates in more sophisticated businesses. Reasons for switching to Salesforce Work.com ACT was too passive and Salesforce seemd like a much more activity based and data reporting solution. Read More VR Verified Reviewer Mental Health Care 201-500 employees Used daily for less than 2 years Review source Reviewed May 2026 Can't think of a more solid product of it's kind 4 Salesforce is a very solid product to use regarding documentation, billing, and customization. There are unlimited features and once I learned how to navigate the interface, it's great. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I've used salesforce the most for documentation and billing over three different therapist positions. It is a solid product that has unlimited customization. It allows for so much user agency and independence. The customer service team and training on it was top-tier. It's absolutely worth using, and it's clearly one of the dominant softwares for documentation. It's HIPAA compliant. Cons: The user interface is a mess as a result of having so many options, features, and customization. You have to have a very large monitor to use it optimally, anything smaller than 24" and you need to adjust the zoom on your browser, but even then, the interface is messy. It is not intuitive to use, and can be really frustrating if you make a mistake/typo, but the admins usually take care of things quickly. I don't like the overall aesthetic and format. Read More MH Mary H. Computer Software 51-200 employees Used daily for less than 6 months Review source Reviewed November 2016 Would not recommend. 2 We were originally using Work.com before it was acquired by Salesforce. After being acquired, Salesforce had changed the user interface to be more consistent with their other products. Unfortunately, a lot of the functionality that was on the old Work.com was taken away and now less user friendly. While you can run more extensive reports, it is very difficult and not easy to do. Our employees do not like using this system to complete performance reviews. The good thing about this system is Chatter - being able to share information as well as the recognition tools have been highly utilized. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: Chatter - sharing information with colleagues as well as recognition badging system Cons: Goal Setting and Performance Reviews Expensive Read More JS Jackeline S. Verified reviewer Automotive 1001-5000 employees Used daily for less than 12 months Review source Reviewed February 2023 Salesforce is one of the bestest and comfortable softwares to work and complete daily tasks. 5 I personally like it, is one of the bestes platforms compare to the others I used in past works Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I actually like that everything is super easy to find, if I need to find my client's documents I can do it really fast and even call them or send them an email through it. Cons: I could say that the set up is a little complex but you can handle it. Reasons for switching to Salesforce Work.com Five9 actually has a lot of problems and it disconnects you from the system Read More JL Jo L. Philanthropy 11-50 employees Used daily for more than 2 years Review source Reviewed July 2018 SF has a lot of features but isn't intuitive at all to use; you have to learn a difficult language to use it. 4 We recently purchased Fonteva to record our registrations for a national conference. It was a nightmare, and wouldn't do even the most basic functions without adding on expensive services. We had to sort our reports by hand to get even the simplest name badge information: first, last, state, organization. It was very disappointing that it couldn't communicate better with SF as it had been sold to us. Ratings Breakdown 2 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: Has many features and options that can do many things to track donors, sales, record contacts, follow up and make notes on activity history. It keeps record of event specifics by campaign and allows us to communicate with our trained volunteers across the nation, making it an effective tool for inspiring and encouraging them. Cons: When trying to track specific information, and create a viable report, you have to know it's language and fill in every field perfectly, or you'll never get what you want. I always have to ask for our certified tech for help, and she often has to ask for help from SF, which costs us money. It's not easy to use at all. Read More wg william g. Verified reviewer Computer Software 51-200 employees Used daily for more than 2 years Review source Reviewed June 2017 Terrific account management, order processing, sales management, reporting and then some platform! 5 In general, it is an amazing tool that helps productivity and sales management performance, I highly recommend it! Ratings Breakdown 5 Ease of use 5 Functionality Pros: Ease of use Complete tool used by the entire team; sales, account management, finance, operations, product delivery Customization Workflow processes for account management and project management Integration with marketing platforms such as Watson/IBM Silverpop for email marketing Add-on modules such as Wave, a truly amazing reporting module Ability to create custom proposals, contracts, work orders in one click Integration with Outlook Cons: Some data entry can be mundane Some of the set-up is quirky but that could also be at our request from initial set up years ago Read More CM Chelsea M. Philanthropy 501-1000 employees Used daily for less than 6 months Review source Reviewed July 2017 My Experience In SalesForce. 4 Aside from the glitches (which to be honest, any platform is going to have at least some), I generally enjoy the software. It does not have great aesthetic appeal, but it does the job we need it to, and that's what matters. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Powerful software to keep a massive company working together. I work for a Billion dollar company, so it's a tough job to keep it's staff in rhythm. SF enables us to keep that up as much as possible. We can communicate in a variety of ways, and it integrates pretty seamlessly with our company email provider. Cons: Can be hard to find clients' files - there are glitches that mean searching multiple ways to track these files down. It's frustrating, because we do NOT want to miss anything or create a duplicate client file. For example, if I am looking for a specific company in Louisiana, typing the company name is rarely sufficient. I will likely need to look by 1) phone number, 2) address, 3) variations on address (e.g. the street number and name of town), 4) zip code only, 5) partial company name, 6) company entity, 7) members and/or officers of that company. Sometimes we will quite literally do each of those steps, and we STILL cannot find that file in SF, even though it is most definitely there and one of us created it. This is an issue I run into multiple times a day, and one I've adjusted to, but I know our entire team would be greatful if the seach function of Salesforce was a bit more robust/comprehensive. Read More Antonina M. Verified reviewer Used unspecified for unspecified Review source Reviewed March 2017 Salesforce is a great platform 5 Salesforce Work.com is a great step in the right direction to seeing the full scale of your organization's work ethic.,easy to use and lots of features and bells and whistles. Great customer service when needed. Thanks! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Read More Ben C. Verified reviewer Used unspecified for unspecified Review source Reviewed October 2016 Salesforce is a great platform 5 This has been a great platform for us and we have been able to really succeed. We have really leveraged it for success. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Read More Showing 1 - 10 of 44 Reviews [See All Reviews](https://www.softwareadvice.com/hr/sfdc-work-profile/reviews/) ## Salesforce Work.com Popular Comparisons [Paylocity vs Salesforce Work.com](https://www.softwareadvice.com/hr/sfdc-work-profile/vs/web-pay/)[Connecteam vs Salesforce Work.com](https://www.softwareadvice.com/hr/connecteam-profile/vs/sfdc-work/)[Rippling vs Salesforce Work.com](https://www.softwareadvice.com/hr/rippling-profile/vs/sfdc-work/)[Jibble vs Salesforce Work.com](https://www.softwareadvice.com/hr/jibble-profile/vs/sfdc-work/)[QuickBooks Time vs Salesforce Work.com](https://www.softwareadvice.com/project-management/quickbooks-time-profile/vs/sfdc-work/)[Workday HCM vs Salesforce Work.com](https://www.softwareadvice.com/hr/sfdc-work-profile/vs/workday-hcm/)[Dayforce HCM vs Salesforce Work.com](https://www.softwareadvice.com/compare/4592-Dayforce-HCM/vs/5551-sfdc-work/)[Agendrix vs Salesforce Work.com](https://www.softwareadvice.com/hr/agendrix-profile/vs/sfdc-work/)[ADP Comprehensive Services vs Salesforce Work.com](https://www.softwareadvice.com/hr/adp-comprehensive-services-profile/vs/sfdc-work/)[ADP Workforce Now vs Salesforce Work.com](https://www.softwareadvice.com/hr/adp-workforce-now-profile/vs/sfdc-work/)[BambooHR vs Salesforce Work.com](https://www.softwareadvice.com/hr/bamboohr-profile/vs/sfdc-work/)[Paycom vs Salesforce Work.com](https://www.softwareadvice.com/hr/paycom-profile/vs/sfdc-work/)[Access PeopleHR vs Salesforce Work.com](https://www.softwareadvice.com/hr/access-people-hr-software-profile/vs/sfdc-work/)[Findmyshift vs Salesforce Work.com](https://www.softwareadvice.com/hr/findmyshift-profile/vs/sfdc-work/) ## Other Top Recommended Workforce Management Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3431) Recently recommended **530** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **517** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4802) Recently recommended **516** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1845) Recently recommended **402** times Stuck Between Options? 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