# ShopWorks Software Reviews, Demo & Pricing - 2026 > Review of ShopWorks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/shopworks-profile --- [Home](https://www.softwareadvice.com/) / [Workforce Management Software](https://www.softwareadvice.com/hr/workforce-management-software-comparison/) / ShopWorks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/shopworks-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/shopworks-profile/alternatives/) # ShopWorks 2026: Benefits, Features & Pricing Wondering if ShopWorks is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview ShopWorks 4.7 [(18)](https://www.softwareadvice.com/hr/shopworks-profile/reviews/) Pricing Starting at £1,500.00 per month ### About ShopWorks ShopWorks provides AI-Powered Workforce Management Software that is designed to automate processes such as rota scheduling, time and attendance tracking, labour demand and sales forecasting, leave management, task allocation, compliance checks, onboarding and much more. ShopWorks is suitable for companies in the retail, leisure, hospitality, warehousing, healthcare and facilities sectors with employees between 200 and 10,000+. Wondering if ShopWorks is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. ## ShopWorks User Interface ## Popular ShopWorks Alternatives Main Product ShopWorks 4.7 [(18)](https://www.softwareadvice.com/hr/shopworks-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.73Value for money - 4.67Customer support - 4.28Functionality Pricing Starting at £1500.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5254)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) 4.8 [(9246)](https://www.softwareadvice.com/hr/clockify-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.69Value for money - 4.59Customer support - 4.59Functionality Pricing Starting at $4.99 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1845)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Flex Plus](https://www.softwareadvice.com/product/522422-Flex-Plus/) 4.8 [(45)](https://www.softwareadvice.com/product/522422-Flex-Plus/#reviews) Ratings Breakdown - 4.89Ease of use - 4.58Value for money - 4.89Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Jibble](https://www.softwareadvice.com/hr/jibble-profile/) 4.8 [(1778)](https://www.softwareadvice.com/hr/jibble-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.75Value for money - 4.70Customer support - 4.67Functionality Pricing Starting at $5.99 per month Get Price ## ShopWorks Pricing and Plans Starting price: £1,500.00 per month Free Trial Free Version Basic £1,500.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ShopWorks Features - Popular features found in Workforce Management Attendance Tracking Automated Scheduling Budgeting/Forecasting Compliance Management Employee Management Payroll Management Performance Management Reporting/Analytics Self Service Portal Skills Tracking Time Off Management Timesheet Management - More features of ShopWorks Attendance Management Clock In/Out Compliance Tracking Customizable Reports Data Import/Export Drag & Drop Employee Database Employee Onboarding Employee Scheduling Labor Forecasting Performance Metrics Real-Time Data Real-Time Reporting Sick Leave Tracking Third-Party Integrations Time & Attendance Time Off Requests Vacation/Leave Tracking ## ShopWorks Integrations SAP SuccessFactors Work Zone Integration rated undefined from -1 review SeamlessHR Integration rated undefined from -1 review Ciphr Integration rated undefined from -1 review IRIS Cascade Integration rated undefined from -1 review ## ShopWorks User Reviews Overall Rating 4.7 Ratings Breakdown 5 67% 4 33% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.7 Functionality 4.3 Ozan Emrah Ç. Verified reviewer Computer Software 11-50 employees Used daily for less than 2 years Review source Reviewed May 2022 Great Software for Production 5 Amazing software without any better alternative. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is easy to integrate with other softwares. Production management is amazing. Cons: Order integration needs some improvement. Read More SJ Simon J. Verified reviewer Retail 201-500 employees Used weekly for more than 2 years Review source Reviewed April 2021 A Game Changer! Wish we had this years ago! 5 I have been absolutely delighted with Shopworks, the ease of use for myself and my team, the overall visibility it has provided and the multiple benefits realised by our business. The account manager support provided by \[SENSITIVE CONTENT HIDDEN\] has been excellent. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: This has honestly been a game changer for the business. We were in the dark ages prior to shopworks, with paper everywhere. Scanning, emailing, copying, posting, phonecall's....you name it we had every time stealer going which simply made our staff scheduling and payroll process inefficient, cumbersome and super frustrating for all involved. The key element for my team is the improved visibility of all store shift patterns, allowing us to align with our footfall data and ultimately drive conversion and deliver payroll savings. We have achieved scheduling consistency across the retail estate. We identified (and amended) a number of strange legacy custom and practises which would have taken months to uncover with our paper based process. The dashboard is really easy to access, navigate with a great layout. Our finance and HR teams have also been far more productive. Finance saving perhaps 10 hours each week on a monday/tuesday and again at month end. HR colleagues experienced a dramatic reduction in store contacts following each pay run. Importantly our store colleagues love this....it provides them with ease of access to their current & future shifts, availability, time off requests and the most important one of all, it has dramatically improved the accuracy of their pay and holiday entitlement, both of which were a constant pain point prior to Shopworks implementation. Our Retail field team have also become far more efficient as a result. Cons: Project kick off and the early integration was initially a little "bumpy" however this was driven by a project/account manager who was out of his depth. This was quickly resolved by \[SENSITIVE CONTENT HIDDEN\] and the team. We then moved on to a smooth implementation and successful pilot and roll out. Reasons for choosing ShopWorks The Shopworks team were straight forward, transparent, honest and approachable during the pitch process. The fit with our organisation felt good. They were super flexible. Timescales for implementation and costs were favourable. Reference's provided for validation were very positive. Read More KH Kaine H. Verified reviewer Gambling & Casinos 501-1000 employees Used weekly for less than 2 years Reviewed January 2024 Its good to have shopworks 4 Overall I can not complain, would recommend. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Quick customer service response time very good. Cons: Email format template could use some improvement. Read More KF Kevin F. Verified reviewer Gambling & Casinos 1001-5000 employees Used daily for more than 2 years Reviewed July 2021 Shopworks - Flexible and Adaptable System 5 Excellent, great product, easy to adapt to our rules, procedures and pay structure, great support team Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Initial Setup - Shopworks was bought and introduced to my organisation, it was easy to add in our very complicated procedures and rates of pay. Training - End User training was rolled out over 250 venues easily Support - the support was excellent, always on the end of a phone, visits when required, always quick to respond Cons: No real issues with the system, problems we encountered were dealt with as we hit them by a very supportive support team. Reasons for choosing ShopWorks Adaptability to our systems, support team, price (not a cheap product but when all things were discussed was the best fit, at the most reasonable price for our organisation) sales team were very good Reasons for switching to ShopWorks Around 10 years ago Read More LD Latoya D. Verified reviewer Gambling & Casinos 10000+ employees Used daily for more than 2 years Reviewed September 2023 Shopworks Review 5 Easy to use Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 3 Functionality Pros: Duplication of Rotas and Time off options Cons: Individual rota and work log confirmation, there should be an option for group confirmations Read More JC Jayne C. Verified reviewer Leisure, Travel & Tourism 10000+ employees Used daily for more than 2 years Reviewed October 2023 ShopWorks portal for our Business needs 4 Ver good and Customer Service response time is very good Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: Annual leave information easy to manage, additional hours recorded, rotas work Cons: Not being able to add multiple leave requests for 1 day-ie cannot easily add annual leave and lieu time for 1 shift. Read More AB Ann B. Verified reviewer Gambling & Casinos 51-200 employees Used daily for more than 2 years Reviewed July 2021 job well done 4 I find shopworks a bonus to my job, as i can keep a track of all meetings with colleagues in their own portal Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: ease of use, Reports for keeping track of sickness, time off, Holidays. Training tools means you can set goals, reaching everyone at the same time. Cons: Would like to see the original not available back as we have quite a few part time and students who cannot work certain days and times. Read More TT Ted T. Verified reviewer Entertainment 201-500 employees Used daily for more than 2 years Review source Reviewed April 2021 A Money Saver 5 Very positive. The core product works really well for our retail and service teams and management. They've listened if we've had a problem and resolved any issues we've had in good time. Bottom line is that it saved us money, continues to do that, so much more than pays for itself. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It allowed us to quickly and fairly seamlessly implement a system to manage hours, our biggest variable cost, much better. It saved us money throughout the business on hourly payroll but also helped us see more easily where we could allocate people/hours/money more coherently. And it was, is, great vfm compared with other much clunkier options many of us have used. Cons: There was a little bit of customization but that was back in the day and even working with the time difference of UK to USA (we're in multiple states) it wasn't a problem. Reasons for choosing ShopWorks People were more interested in dealing with a smaller account. But easier to use and customize, much much better vfm all round. Read More EK Emma K. Verified reviewer Retail 1001-5000 employees Used daily for less than 6 months Reviewed November 2023 Easy to complete 5 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: It's very easy to compile a weeks rota for staff as you can clearly see when and where staff are needed. It's also very helpful that all accepted holiday requests are automatically added to the rota. Cons: Having to scroll on the time off planner to see future months instead of being able to choose the month required on a calendar. Read More tR tracy R. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Reviewed January 2024 good tracking 5 very good initially i like the fact how easy it is to use Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: it tarcks all staff on when starting and finishing work Cons: the fingerprint does not scan all the time some times i have to reprint repeatly Read More Showing 1 - 10 of 18 Reviews [See All Reviews](https://www.softwareadvice.com/hr/shopworks-profile/reviews/) ## Other Top Recommended Workforce Management Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3431) Recently recommended **523** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **519** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4802) Recently recommended **509** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1845) Recently recommended **402** times Stuck Between Options? 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