Spark Hire is a cloud-based video interviewing platform for HR departments and staffing professionals with options for one-way pre-recorded interviews or live interviews. Other features include branding customization, video interviewing ROI analytics, collaboration tools to comment, rate and share interviews with others on the hiring team and open-invite interviews that can be implemented in a variety of outlets, including job boards and social networks.

Users can also add custom welcome videos for candidates, tag interviews for searching capabilities and handle applicant rejection management all within the Spark Hire platform. All interviews (live or pre-recorded) can be played back at any time to review a candidate’s responses. Pricing options are also flexible, with separate, customizable packages for small, medium and enterprise-level firms.

Spark Hire also includes a mobile app for iOS and Android devices so that applicants can do their interviews on the go.

Interview details
Interview details

Interview details

Live video interview

Live video interview

Candidate showcase

Candidate showcase

Scheduling

Scheduling

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



46 Reviews of Spark Hire

Overall rating

5.0 / 5 stars

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Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Functionality

October 2018

Spark Hire is the Ultimate Choice for Interviewing Candidates Virtually

Pros

I prefer to screen the applicants through video conference calls before having them meet me in person. I can do this in the comforts of my own office and be able to select who will be called for the next round of interviews. I found Spark Hire Talent to be very user-friendly and helpful while I navigated through their site. I had to interview applicants from other countries and it was very convenient for me to set-up the call. After the process is done, I can rate the candidates and include my feedback which is viewable by the managers who want to interview them. The whole process was smooth.

Cons

The quality of the sound can get choppy at times which can be irritating if you’re in a middle of obtaining an answer from the applicant and she needs to repeat herself. Not sure if the connection is from my end or the applicant’s.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Functionality

October 2018

Ideal Software for Your Video Conference Calls

Pros

Although this program was designed to interview applicants, I use it to interview my clients that can’t meet with me in person. I basically want to get a feel of their needs and preferences and I believe that body language is important. No need to worry about a complicated software. It’s quite straightforward and simple to use. The video and audio is clear and I can complete my video sessions in a timely manner. This software allows you to write notes about your clients so you can keep track about your conversations. I’m so glad I found this software online.

Cons

The price is quite steep and they charge by a number of people you talk to. I think they should just make a package for basic and unlimited calls so it won’t be too costly.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

User friendly and easy to use!

Pros

You can use spark hire for a video screening for canidates. I love the simplicity of spark hire. Screening candidates has never been this easy. You will be able to see the gesture of the candidates while they are answering as if it was a face to face interview. Good thing about it, is that you'll able to disguish those who are really interested and motivated.

Cons

Not that much negative to say! I think it will be best if they'll make it easy to access on mobile phones

Review Source: Capterra

Savannah from Belle Medical

Industry:  Healthcare / Medical

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Spark Hire makes hiring easy!

Spark Hire has been a good fit for our company and has helped us find great staff!

Pros

I love the series of questions and videos and it has made it a lot easier for us to filter through all of our candidates to find the right staff members for our team.

Cons

It's a little bit hard to navigate in my opinion, I wish it was a little easier and maybe a little bit more simple. I also wish it made it easier on our candidates.

Review Source
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Spark Hire - One Way Video Interviewing

Clients enjoy 'meeting' candidates before deciding who to invite to interview. Candidates appreciate that it saves time and cost of fighting traffic and attending interviews when a video interview can save time.

Pros

The ability to schedule candidates to take one-way video interviews in their own time.

Cons

The standard email that is sent to candidates is very basic, but love that we can customize it.

Review Source: Capterra

Julie from University of Pennsylvania

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Spark Hire

Overall, my experience with Spark Hire has been extremely positive. I appreciate its user friendly nature, prompt customer service, customization features (e.g. one minute responses vs. three minute responses).

Pros

I appreciate the having the various interview options (e.g. open) - I specifically prefer the one-way interview option.

Cons

Not being able to update the candidate's information on the backend e.g. name is mispelled or email needs to change when you open a candidate's profile.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

We love Spark Hire!

I am extremely happy with the Spark Hire product.

Pros

Working in HR for a large organization with multiple locations makes it difficult at times to coordinate the interview process. But instead of me providing my feedback, I'd like to share some of the comments I have received from various departments in our organization regarding the Spark Hire video interviewing platform.

"I thought the process was pretty revealing actually. As the viewer it was interesting to see how they handled the format-their comfort level with answering the questions within the time limit, and if they looked in the camera (or not)."

"I found that Spark Hire was very convenient to use and gave me a way to do an initial interview of a large number of candidates in an efficient manner. Since I tend to have large candidate pools, the videos were able to give me an initial assessment to determine who I wanted to do in person interviews with. Particularly effective when dealing with out of area applicants."

"Excellent tool that allowed us to consider more candidates. Previously we had to select 7 or less and coordinate a group schedule to interview face to face. Spark hire allowed us to consider 28 candidates remotely and at each interview panel members pace."

"I really liked using the Spark Hire Video system as it allowed me to review the candidates on my own schedule. I could also review the videos a second or third time while I was reviewing the resumes and applications. "

Cons

Again, I'd like to share feedback I have received from hiring managers. Keep in mind some of these may just be viewer/reviewer error.

"A good candidate might get screened out if they are not as tech savvy as other candidates. That might be fine for a tech job but not a relevant for others."

"What I didn’t like was the review options within Spark. It was essentially a STAR ranking system with comments. Once submitted, you cannot go back and make edits."

"I wish the view of all the videos showed me some kind of summary of how I ranked each person (and even the comments I wrote)."

Review Source: Capterra

Claudia from ACCES Employment

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

ACCES Employment Review

It's been a great experience. We are now looking at training so we can take advantage of all that the product offers.

Pros

The software is very easy to navigate, and we have not received any complaints from our clients

Cons

We don't have any complaints at this time, other that we wish it was a little less expensive since we are paying in Canadian dollars

Review Source: Capterra

Yasmin from Mozaik Education

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

What I like about Spark Hire

I had a wonderful user experience and me and my team enjoy working with it.

Pros

Spark Hire is easy to use, keeps you constantly updated and can easily be used on different devices.

Cons

I wish you have more options and features on mobile devices as they are very limited.

Review Source: Capterra

Kelley from Spotless. by J. Ferrari

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Game Changer

We are a commercial cleaning company and need to constantly hire - previously this was a huge headache and time waste each week and many of the candidates would not show up at all or would not be good candidates for the position when they did. With Spark Hire we get to screen the candidates before spending the time to go and meet someone - we can see the quality of the candidate and know what to expect before meeting them in person. Additionally, we have found the no-show rate has dropped almost 100% because we find that those who are willing to go through our other steps, culminating in taking the time to film a video interview are typically better candidates overall and more committed to getting a job.

Pros

We LOVE Spark Hire for the amount of time and headache it has saved us. Being able to review candidate interviews at our convenience as well as see the candidates before determining whether or not to meet them in person is huge.

Cons

There's really not anything I dislike about the software - it meets all of my needs at this time.

Review Source: Capterra

Jeff from OB-GYN Associates

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Its a valuable that we have used to help us get to the best candidates quicker.

Pros

I love how it helps screen candidates and allows us to quickly get a read on the people applying. The support has been really good as well. Rep has been very helpful in getting us what we need and giving good advice.

Cons

We have had very little issues. - So not much to say here.

Review Source: Capterra

Danielle from HKT Teleservices

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Awesome Customer Service and Easy to use

Using SparkHire has allowed my Operations Team a faster way to get through 2nd interviews. Being able to tailor make the questions is great! My Representative is always super helpful! He always gets back with me in a timely manner, and has offered suggestions as well.

Pros

It’s so easy to use-it’s self explanatory.

Cons

Nothing to list in this section. Our Operations and Recruiting Team love it!

Review Source: Capterra

Fred from Tami Holmes Real Estate Experts

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Applicants are shy

Many applicants that seemed to have excellent potential didn't do the video interview. We began thinking that we were missing good hirs because they were shy so we have taken this stage out of our hiring process.

Pros

Works as advertised. It is great screening applicants in this format. We just meet with the ones that kill their 1 way video interview

Cons

No issues with the platform/ Everything worked as it should

Review Source: Capterra

Christopher from Cimarron Software Services, Inc.

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

A Very Useful Product

A Flight Controller interview takes up the time of anywhere between 2-6 of NASA's mission-critical personnel. Before using this software we would schedule interviews based solely on resumes and pre-screens, which cannot give you enough information. While this does add a step, it helps immensely with our ability to submit qualified candidates.

Pros

It is amazing to be able to judge a person communication skills before taking up upper managements time in a lengthy interview. We mainly use this software for Flight Controllers at NASA's Mission Control Center. Interviewing with a camera, especially for the first time, can be stressful. This is something Flight Controllers must be able to handle and adapt to. While a person can have an amazing resume, it doesn't truly represent the candidate's communication skills.

Cons

The only issue I have is having to ask the candidate to upload their own resume. I would like to be able to add a resume to a video so management has easy access.

Review Source: Capterra

Kelly from Apex Fun Run KC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Sparkhire - We don't hire anyone without it!

Our overall experience with Sparkhire has been awesome! We literally use this as our first line in our interview process. Some people won't even click on the link, or do but never complete it...it let's us know those are probably not individuals that would be a great fit for our company. Then those that do complete the Sparkhire, we're able to see them and evaluate from a high level if they'll be a good fit, prior to sitting down with them face to face! I wouldn't use anything else to do our hiring! It's been a huge life/time saver for us!

Pros

We use Sparkhire to interview EVERYONE of our employees. This is the first thing they have to do! It's incredibly easy to use and I love the format!

Cons

I wish it were user friendly from my phone. I find it difficult to use trying to flip from one question to the other on my phone.

Review Source: Capterra

Jillian from Encore Fire Protection

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Spark Hire is the best thing we have done for our in-house recruiting efforts

We no longer waste time phone-screening candidates. Every resume we receive is acknowledged with a request to complete spark hire. The completion rate is around 23% but with the number of applicants we have, 23% is more than enough.

Pros

Spark Hire is seriously THE BEST thing we've done for our in house recruiting efforts. It has allowed us to dramatically increase the number of candidates we are able to thoroughly screen while simultaneously reducing the time and money associated with doing so. Since adding Spark Hire in December, we've increased our candidate review rate by +24%. Cost per applicant has been reduced 9% and cost per hire is down 13%. On top of that, their customer service is incredible.

Cons

Very few negatives. Occasionally we've had bugs - which are quickly corrected. And we've come up with a few ideas that could improve ease of use but nothing that has dramatically impacted our overall experience.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Review

Great customer service and technical support.

Pros

The ease of being able to screen candidates in large amounts for cultural fits in the company.

Cons

The inability to brand different groups internally. We can only have one company brand, but internally many of our departments function with their own unique identity.

Review Source: Capterra

Larissa from HKT

Number of employees:  201-500 employees

Ease-of-use

Value for money

Functionality

August 2018

Wonderful Experience

Pros

I like the fact that the candidate has the opportunity to interview in the privacy of their own home

Cons

There is really nothing I don't like. Very easy to use

Review Source: Capterra

Ryan W from Christian Care Ministry

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Spark Hire Review

I have used Spark Hire for nearly 3 years. They have been outstanding in everyway!

Pros

Spark Hire allows me to quickly and confidently review candidates as well as share with hiring managers. We don't spend time in interviews without having confidence that we will get ROI on the time spent.

Cons

N/A. I researched all of Spark Hire's competitors and I made the decision to use Spark Hire.

Review Source: Capterra

Jordan from Knighted Ventures

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great platform and customer service. Limited with some of the features.

Pros

The platform is clean and professional. Customer service is awesome. Really easy to use. Love the scheduling feature.

Cons

No ability to screen share with the candidate being interviewed. The candidate has to download an app before beginning the interview.

Review Source: Capterra

Displaying 1 - 20 of 46 reviews