Spark Hire Software


 

Spark Hire is a cloud-based video interviewing platform for HR departments and staffing professionals with options for one-way pre-recorded interviews or live interviews. Other features include branding customization, video interviewing ROI analytics, collaboration tools to comment, rate and share interviews with others on the hiring team and open-invite interviews that can be implemented in a variety of outlets, including job boards and social networks.

Users can also add custom welcome videos for candidates, tag interviews for searching capabilities and handle applicant rejection management all within the Spark Hire platform. All interviews (live or pre-recorded) can be played back at any time to review a candidate’s responses. Pricing options are also flexible, with separate, customizable packages for small, medium and enterprise-level firms.

Spark Hire also includes a mobile app for iOS and Android devices so that applicants can do their interviews on the go.

 

Spark Hire - Interview details
 
  • Spark Hire - Interview details
    Interview details
  • Spark Hire - Live video interview
    Live video interview
  • Spark Hire - Candidate showcase
    Candidate showcase
  • Spark Hire - Scheduling
    Scheduling
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

27 Reviews of Spark Hire

 

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Software Advice Reviews (6)
More Reviews (21)

Showing 1-6 of 6

Meaza from WB
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Good Resource

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a cost-effective software and reduces time needed for selection.

Pros

Saves time and makes the selection process manageable. It also sends reminders to candidates who have not completed recording their video before the deadline which is a great feature.

Cons

Email messages can't be customized. It requires the user to create an additional message with instructions.

Review Source
 
 

Beth from Daxko
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great value for video interviewing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

When we were reviewing video interview platforms, I was surprised by how much fluctuation in price there was. Some of the other vendors had a few more "bells & whistles", but they were, for the most part, unnecessary - and the price they were charging was significantly higher than Spark Hire. We've used Spark Hire for 2 years now, and they have certainly met our needs for a video interview platform, and at a great price! They also integrate with several ATS platforms, which is convenient. The support team is very responsive and helpful, and my account rep is fantastic.

Cons

The only thing I wish I could add is an option to save a filter, so I can always start on the page with just my interviews, or just active jobs/open interviews. Other than that, I can't think of any "cons".

Review Source
 
 

Mel from FluentStream Technologies
Specialty: Telecommunications

March 2015

March 2015

Spark Hire <3

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I just began doing my own interviews this year, and Spark Hire has made the process so much more fun. It really gives me a chance to get to know someone before ever even meeting them. It saves me time, which I don't have a lot of, and effort. It just makes things so much easier!

Likes Least

There's really not much I don't like. Sometimes the video playback doesn't work, but that could very well be something on my end. Overall, it's a solid product.

Recommendations

Just be honest! I'm not exactly an expert on evaluations of software products, so I unfortunately can't provide much insight.

 
 

Tiffany from Havas Edge
Specialty: Advertising

February 2015

February 2015

Great interview tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very easy to use, share, and provide feedback. The mobile app works very well, too, and candidates love it. Customer service was excellent!

Likes Least

It's difficult to convince candidates how easy it is to use. The sort feature could be improved in terms of candidate name, job listing, etc.

Recommendations

Use this for client- or employee-facing roles that require polished presentation. Back office, developers, or accountants will not give you the best results.

 
 

Bradford from ADCAP
Specialty: Telecommunications

February 2015

February 2015

Easy to use and exceptional customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Their customer service. Most HR technologies require me to be a go-between and try to troubleshoot tickets. If one of my candidates is having problems, Spark Hire calls them directly (yes, calls them! not emails them... such a great service!).

Likes Least

There is no screen sharing option. But honestly I don't even need that for 99% of the candidates I'm interviewing.

Recommendations

Figure out what is most important. To me when I looked at price, ease of use (both on the HR side and the candidate side) and customer service, Spark Hire blew everyone else out of the water!

 
 

Josh from FluentStream Technologies
Specialty: Telecommunications

February 2015

February 2015

A major improvement to our hiring process!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

First off, the concept of a video interview platform is absolutely brilliant. Everything is intuitive and the platform has several flexible options for holding the video interview. We prefer the one-way interview because it allows us to get a glimpse of many different candidates for a position. I love that that Spark Hire is very proactive with their customer interactions, and even bumped us up to an upgraded plan so we can try out other features.

Likes Least

There have been a couple bugs in the interface here and there, but it has never impacted the full functionality and Spark Hire appears to resolve them quickly. To me, small bugs like that are a sign of a smart company that is always developing on their software platform to make it more functional to their customers.

Recommendations

Go for it! It's an affordable way to help your company find better talent.

 
 
 
Showing 1-20 of 21

Jordan from Knighted Ventures

April 2018

April 2018

Great platform and customer service. Limited with some of the features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The platform is clean and professional. Customer service is awesome. Really easy to use. Love the scheduling feature.

Cons

No ability to screen share with the candidate being interviewed. The candidate has to download an app before beginning the interview.

Review Source: Capterra
 

Laura from Gulf Coast Accounting Services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Best utilized by companies with a younger and/or more tech savvy hiring pool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The burden of phone interviews was nearly eliminated.

Pros

Spark Hire eliminates the need for scheduled phone interviews, which is excellent when you have a large number of candidates to sort through and a small hiring team. The software also lets you tag and comment on potential candidates. This allowed me to add my comments and feedback on individual applicants before shooting them up to my boss for the final determination.

Cons

Though our team found it easy to use, many of our older applicants who are less familiar with technology struggled to make the videos, or even to make videos that could be seen/heard easily. This ultimately prevented us from keeping the program permanently.

Review Source: Capterra
 

Artem from Board of European Students of Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

Manager, Inside Sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

We are trying to accomplish a few different things with Spark Hire. First and foremost, we want to widen our candidate pool. The positions where we use Spark Hire usually have 100+ applicants. Typically we would bring in only 5 of those candidates to interview in-person, but by using Spark Hire's one-way interview feature, we can widen our net and video interview up to 20 candidates. Many times we end up hiring someone who would not have gotten an in-person interview had we only selected the top 5 candidates.

Pros

Sparkhire is a good platform for video interviewing. Whether you're using it for one position or multiple positions, it can handle the job. It's user interfaces are intuitive and the functionality allows us to do many things. In fact we don't even take advantage of all the software is able to do. The one-way interview feature is by fare what we use the most often. It allows us to interview more people to begin with. The set up of the interviews is easy and the feature that lets you record video intros to any question you send is very nice as well.

Cons

The pricing for this software is different. You pay based on the number of jobs you want to use it for at the same time. Since our hiring goes in cycles, many times we only need it for one job, but sometimes we need it for up to 5 jobs. We end up paying for 5 jobs all throughout the year since that is the max number we might need, but we only use it for 1 job much of the year. There are some little features that could be improved, and we'd love for Spark Hire to tie into our current application system (it does some but not ours), but overall we like the product.

Review Source: Capterra
 


March 2018

March 2018

Great way to bring candidates and clients together!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy way to connect candidates and clients from different locations.

Pros

- Easy to use
- Customizable to your company using the questions you want to use
- Pre-made questions and templates
- Phone app

Cons

The biggest con is not anything the company can do or change - but it is the difficulty that some candidates have in creating a quality video. ex: cannot use the app, too much light, too dark, poor video quality, sound cutting in and out.

- Video quality was sometimes lacking
- Expensive

Review Source: Capterra
 

Denise from Small World Recruiting

January 2018

January 2018

Spark Hire is fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Video is the future and Spark Hire made it both easy and affordable for a small boutique recruitment firm to offer the tool to our candidates and clients.

Pros

Easy to use
Customizable/Brandable
Lots of training and available training info
Super Quality
Phone App for candidate use
Affordable
Great, great, great support
People 18-50 were comfortable using the platform

Cons

We stopped using SparkHire because our clients did not find the value and weren't watching the candidate interviews.

We found some candidates over 50 years old struggled with the technology and weren't comfortable taping themselves. It didn't help to "highlight" them as a candidate.

Review Source: Capterra
 

Chelsea from Altisource

August 2017

August 2017

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It was nice being able to get an idea of the candidate's personality before bringing them further into the interview process.

Cons

The resumes weren't attached. I feel like that should be required before they even record their interviews.

Review Source: Capterra
 

Chloe from Altisource
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

We enjoy using Spark Hire, it makes our life a whole lot easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

It's easy to access and simple to use. We can look at more candidates in less time to top notch, quality candidates.

Review Source: Capterra
 

Tara from Altisource
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Excellent - I was hired in part due to my sparkhire interview!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Included many more candidates in my search process than would have progressed simply through resume submission; I also used the software as a candidate on the other side as part of my own hiring process! I felt very personally engaged with my subsequent employer from the outset!

Pros

Provides an easy snapshot intro to candidates off the page, and very easily accessible from mobile as well as desktop.

Cons

It doesn't have resumes attached to profiles for direct download which can be annoying when this is the first point of contact with a candidate I would like to move onwards in our interview process - would be great if their resume were automatically attached to the profile for greater ease of use!

Review Source: Capterra
 

Marquis from King's Hawaiian
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Spark Hire has great functionality and very responsible customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

We were able to launch our new onboarding process and continues to be well received by the organization and our new hires.

Pros

I loved the fact that I could use Spark Hire for things beyond just video interviewing. Although is wasn't set up for the types of things I wanted to use it for, my customer success person Vince worked closely with me to help identify the best way for Spark Hire to meet the needs of my organization. The software is one of the reasons why our new onboarding process is seen as a success by our organization and new hires.

Cons

We had some difficulty early on conducting live video interviews through the software, but they fixed the issues. Also, they aren't quite set up to use the software the way we envisioned, outside of the interview process. However, in all fairness, it was just a creative idea we came up with and they supported us and continue to support us as we look to do new and different things.

Review Source: Capterra
 

Jasmine from BurgerFi

July 2017

July 2017

Now, we can do more in less time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support
Pros

-Ease of use for both the employer and the candidate
-Offers great flexibility for both the employer and the candidate

Cons

-Not yet able to complete a live interview from a mobile device
-Not sure if we can send a "not moving forward" email from the site

Review Source: Capterra
 

Amy from All Web Leads
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

The best technical support and customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Cuts initial interview time in half (or more), candidate can complete at their convenience, recruiter can review at their convenience, gives a good sense of how serious the candidate is without having to schedule a formal face to face meeting. When 2 people interview over 1000 people a year, this is HUGE!

Pros

Spark Hire took a 45 min phone interview to a 10 min video interview and a 10 min phone interview (only for the videos we approved)! Cut the time in half and have a better understanding of the client - win win!

Cons

Many times our candidates don't have the internet speed for a clear connection. Sound and video quality is shaky then.

Review Source: Capterra
 

Marikaye from Come Recommended, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Significant time saved with improved candidate review process

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Faster higher process.
Saved time and resources.
Better quality candidates moving forward through our hiring process.
Able to collaborate more as a team to identify the best candidates.

Pros

As a virtual company, I love the ability to 'meet' the candidates and more strongly identify their cultural fit prior to a phone interview. Prior to using Spark Hire's one-way interviews, we spent significantly more time on phone interviews. With the one way interviews, we now can 'meet' the candidates, have questions that give us greater insight into a candidate from just their resume/cover letter, and allow the candidate to present their best self to us in a setting that's most comfortable and convenient for them. Too, we love that we can easily share the recordings with our team to have a more collaborative process.

Cons

For live interviews we involve our team, and being virtual we're not in the same location. With current system, can't currently have everyone on one live interview together.

Review Source: Capterra
 

Scott from Vyral Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Spark Hire has been an amazing addition to our hiring process to truly filter and find the motivated

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

Pros

What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

Cons

The one thing that I would say is to make it easier to Rate a candidate overall not just from video to video. I know this is an option but making it easier to find would be helpful.

Review Source: Capterra
 

Maddison from POURED
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Our experience with Spark Hire has been so positive! We use it everyday to screen talent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
Value for Money
Value
Support

It is a huge time saver! I love being able to view our candidates ahead of time before we move forward in our hiring process!

Pros

Spark Hire provides our company with an easy way to view and vet talent interested in joining our platform. It is fairly self-explanatory and takes a huge load off of our team (if it weren't for Sparkhire we would have to do all phone or skype interviews which is highly time consuming.

Cons

From a back-end view, it is not always easy to personalize the videos--if there was a way that we could adjust the questions to be more brand specific that would be very helpful.

Review Source: Capterra
 

Taylor from ExecuSearch of Chicago

July 2017

July 2017

Excellent service!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Pros

Ease of use of the platform. Very easy to understand and for candidates to submit their video interviews. Love it!

Cons

Sometimes does't work with flash player, especially on Macs. At times it is hard for candidates to submit their videos due to this issue.

Review Source: Capterra
 

Randy from American International Schools
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Spark Hire is an effective, user-friendly and affordable option for acquiring video applications.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Through Spark Hire I am able to more efficiently and accurately screen applicants, which bolsters the conversion rates of my candidates for my clients. This, of course, makes me look good!

Pros

What I like most about Spark Hire is that it's so easy to use both for applicants and for recruiters or HR teams. Also, I can easily customize every aspect of the entire process down to the last detail.

Cons

If Spark Hire would "self-integrate" an Applicant Tracking System or at least the very basics functions of an ATS, it would be the perfect platform. One specific example is to view a video application and being able to immediately and seamlessly send a "customizable" email template to candidates. This is because specific thoughts/ideas/suggestions come to mind that are unique to each applicant and it would be extremely efficient and productive to be able to spontaneously write to/communicate with them.

Review Source: Capterra
 

Amanda from Fabricated Metals LLC
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Love this service! It has been a time saver for our organization!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Time savings.

Pros

The amount of time we have saved by utilizing this service for the first step in our interviewing process! The cost is very reasonable and worth the value!

Cons

Product does not work well for Manufacturing candidates because of computer familiarity for this group of candidates.

Review Source: Capterra
 

Andrew from Xerox Canada Ltd
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

so far, so good! It has been a much better experience, 100% better, than the last video provider.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can customize the experience for each candidate if needed. The flip side to that is I can slow standardized the experience for each candidate given the role I am using the service for.

Cons

The only can I have that is sometimes the candidate does not see the email as it will sometimes go to their junk mail file. now that is not the programs issue, but the candidate's email provider.

Review Source: Capterra
 

Ben from Be Better Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Better and faster applicant experience. It makes our process much easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sometimes things come up that can impact the interview process. Spark hire makes it easy to make decisions and schedule at the most convenient times for both the applicant, and the interviewer.

Cons

The sorting and arranging features could be improved on to make this a smoother experience. Otherwise, the process is easy and user friendly.

Review Source: Capterra
 

Bryson from Big Cedar Lodge
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Spark hire has really saved us time and money. We have become more efficient in our hiring process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Product Quality
Quality
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Pros

The one way video interviews are fantastic. I also really like the way the software walks the applicant through an unfamiliar process.

Cons

The back-end interface needs work. it is challenging to navigate to specific interviews and to manage a larger quantity of interviews.

Review Source: Capterra
 
 
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