About Spark Hire

Spark Hire is a cloud-based video interviewing platform for HR departments and staffing professionals with options for one-way pre-recorded interviews or live interviews. Other features include branding customization, video interviewing ROI analytics, collaboration tools to comment, rate and share interviews with others on the hiring team and open-invite interviews that can be implemented in a variety of outlets, including job boards and social networks.

Users can also add custom welcome videos for candidates, tag interviews for searching capabilities and handle applicant rejection management all within the Spark Hire platform. All interviews (live or pre-recorded) can be played back at any time to review a candidate’s responses. Pricing option...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

92 Reviews of Spark Hire

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(69)

69

4 stars

(21)

21

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 92 results

March 2018

User Profile Picture

Artem from Board of European Students of Technology

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

Manager, Inside Sales

We are trying to accomplish a few different things with Spark Hire. First and foremost, we want to widen our candidate pool. The positions where we use Spark Hire usually have 100+ applicants. Typically we would bring in only 5 of those candidates to interview in-person, but by using Spark Hire's one-way interview feature, we can widen our net and video interview up to 20 candidates. Many times we end up hiring someone who would not have gotten an in-person interview had we only selected the top 5 candidates.

Pros

Sparkhire is a good platform for video interviewing. Whether you're using it for one position or multiple positions, it can handle the job. It's user interfaces are intuitive and the functionality allows us to do many things. In fact we don't even take advantage of all the software is able to do. The one-way interview feature is by fare what we use the most often. It allows us to interview more people to begin with. The set up of the interviews is easy and the feature that lets you record video intros to any question you send is very nice as well.

Cons

The pricing for this software is different. You pay based on the number of jobs you want to use it for at the same time. Since our hiring goes in cycles, many times we only need it for one job, but sometimes we need it for up to 5 jobs. We end up paying for 5 jobs all throughout the year since that is the max number we might need, but we only use it for 1 job much of the year. There are some little features that could be improved, and we'd love for Spark Hire to tie into our current application system (it does some but not ours), but overall we like the product.

March 2021

Brian from Charles County Public Schools

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Not the traditional way to interview in public schools

There was a period of time when our clients were not receiving the interviews or notifications from the Spark Hire app. Our representative was very cooperative and his response times were always within a 24 hour period. He returned all of my calls and even talked to our IT people here to troubleshoot the problem. My overall experience with Spark Hire has been a wonderful experience from the beginning. We were put in a very difficult situation with the pandemic first emerged and they helped us address a huge need in our industry.

Pros

The most important part of the addition of Spark Hire to our organization is that it has given us the flexibility to offer applicants an opportunity to complete a quality interview experience during a very difficult period of time. We were able to provide our principals with an opportunity to review countless interviews in a very short period of time.

Cons

There was only one hiccup with the software, but that was corrected with a few phone calls and collaboration between Spark Hire's Helpdesk and our IT department.

Reasons for Choosing Spark Hire

We chose Spark Hire because a current employee used it with his previous employer. He had nothing but good things to say about it. We needed something with a very quick turnaround time and Spark Hire did that for us.

Response from Spark Hire

Replied March 2021

Hi Brian, We appreciate your wonderful review about your experience using Spark Hire's video interviewing! We are happy to hear that our platform has been helpful in connecting you with candidates while in-person interviews haven't been an option. Happy hiring!

August 2021

Cathy from Samaritan's Purse

Company Size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

August 2021

Spark Hire is Invaluable

Spark Hire has actually replaced the initial phone interview with the hiring manager. It gives the hiring manager more flexibility and rather than having to schedule a phone/zoom interview, they can watch the Spark Hire at their convenience. Being able to see and hear the candidate is invaluable.

Pros

Spark Hire gives candidates the opportunity of a level playing field. With the one-way interview, all have the same opportunity, without feedback of any kind, to answer the same exact questions. You get to hear what the candidates think about the job and how their experience relates, which can then pair with references, to get a more complete picture of their fit to the role.

Cons

Spark Hire does a good job of updating their software and implementing new features. They have so many now, I haven't even been able to utilize them all.

Response from Spark Hire

Replied August 2021

Thank you for your awesome review! We are so happy to hear that our platform has been so helpful in leveling the playing field for your candidates and that you've been able to increase flexibility by replacing the initial phone screen. Happy hiring!

December 2020

Alexis Eva from Career Rockstars

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2020

Disappointed by price

It was fine - but there were too many things that I didn't like for me to continue being a paid customer. I find another alternative

Pros

The video quality was very good, as is the candidate interface, and their customer service was attentive.

Cons

1) Trial period is too short and they charged me directly without asking me beforehand (I hate that!). I know I gave me C/C info but I feel that you should confirm the option with the client before charging. Even the customer service rep who was following up with me was surprised that I had been charged before we had even had our first call. 2) The candidate response time for the one-way interviewing was capped at 3 min. My questions require greater response time. 3) To increase the allotted time you have to upgrade to another pricepoint which was not what I wanted to do. 4) The number of ppl from my team who could access the interviews was limited.

Reasons for Choosing Spark Hire

I wanted to try something quickly and signed up

May 2021

JoAnna from Stanford Seed

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Like Hiring a Recruiting Team!

Very positive! We use Spark hire to interview participants for academic programs, so is a bit different than many other users. Instead of using an interview process to select one person for one job, we use Spark Hire to interview 100, 200 or more candidates to fill 20, 60 or 100 positions (depending on program).

Pros

Spark Hire is a great tool for increasing interview and selection efficiency. My team conducts 200-300 interviews a year, and managing all pieces of the process became very time consuming. We initially tried Sparkhire for one of our programs and had a great experience. We've now rolled out Spark hire for more than 4 programs, and it's honestly like we've expanded our team by 2-3 headcount.

Cons

There are few items that are a little confusing on the main dashboard. Setting up Spark Hire takes a bit of time, but it's not too bad!

Reasons for Choosing Spark Hire

I was referred to Spark Hire by a friend. I didn't look at other products.

Response from Spark Hire

Replied June 2021

Hi JoAnna, Thank you for your awesome review! We are so happy to hear that our platform has helped increase your interview and selection efficiency. Happy hiring!