What is Sprout?

High turnover, low engagement, and dwindling productivity are common workplace woes.

Sprout is a leading digital health and wellness platform that helps companies overcome these challenges by inspiring workplace wellness. Sprout motivates thousands of employees every day to lead happier, healthier lives and empowers employers to cultivate a positive and more productive work environment that improves their bottom line.

Sprout’s innovative platform centralizes corporate health and wellness programs and produces meaningful results that benefit all. Using an advanced health risk assessments and real-time fitness tracking, Sprout delivers insightful, holistic health and wellness information and recommendations to employers and their teams.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

565 Reviews of Sprout

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(283)

283

4 stars

(206)

206

3 stars

(61)

61

2 stars

(12)

12

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 565 results

June 2020

Yana from SEMA Technologies

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

June 2020

The best social media manager platform

Sprout uses the latest technology both on its website and in the service. Thanks to this, working with Sprout becomes a pleasure, and finding all the important features is very easy.

Pros

The Sprout service appeared later than most of the social networking services on this list. Nevertheless, Sprout Social is firmly ranked among the best. For example, it’s great that you can create a schedule for sending messages (a great feature for everyone who works a lot with social networks). You can track and measure trend metrics in real time. This will help you find new topics of interest to your readers. Sprout has a knowledge base with a selection of frequently asked questions and video tutorials with which you can unleash the full potential of this service. There is also an online chat, which can be found in the settings (gear icon) if you are authorized. Finally, technical support can be contacted by email. In addition, you can call - the American number is listed at the bottom of the site. -Email Support -You can call -Live chat -Knowledge base -Video Guides Also, one more bonus, within 30 days you can work with any tariff for free - you don’t even have to indicate your payment card details when registering! This is ideal for anyone who is serious about their security or just afraid that they will forget to cancel their subscription after 30 days.

Cons

If you are planning to start the working week with bulk message downloads, Sprout will greatly disappoint you: you can add only one message at a time. If you intend to use the service as a tool for managing accounts on social networks, then the prices will seem quite high to you. However, companies and more advanced users will be able to access a number of rare functions - for example, the ability to track specific keywords, locations and profiles, as well as the CRM function, which will allow you to better know customers.

January 2020

Shanna from Deluxe

Company Size: 501-1,000 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

January 2020

Sprout Social for High Volume of Clients

We love Sprout, because it makes scheduling and reporting incredibly easy and efficient. We're grandfathered into an old plan, so our price is extremely affordable, but even if we updated Sprout would still be more affordable than most of the competitors, with the same capabilities. It's saved us tons of time and money!

Pros

We manage a high volume of small business accounts, and so we divide our clients up by vertical and post a lot of the same content to multiple pages at once. Sprout allows us to create groups, which can include many different clients, allowing us to streamline this process. We have been able to drive up margins significantly with this feature.

Cons

Instagram frequently becomes disconnected (which is likely due to Instagram, not Sprout), but the notification emails from Sprout do not contain the account name, so you have to check all the accounts. As we have upwards of 500 accounts, this is frustrating.

August 2020

Robert from Conscious Communications LLC

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Sprout Your Online Engagement and Social Media to the Next Level

Sprout has taken our social media game to the next level and helped us really separate ourselves from our competition.

Pros

Sprouts ability to aggregate all of our social media information into one easy to digest format is a work of art. Sprout has allowed us to really get granular with our social media marketing and learn more about our following and how best to engage with it. This is one of our top three most valuable software solutions that we use on a daily basis.

Cons

Sprout still has some functionality missing such as the ability to post the same things to every single profile of ours at the same time.

February 2019

Angela from GRAYMONT (PA) INC

Company Size: 1,001-5,000 employees

Industry: Chemicals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

February 2019

Honest Review

a normal basis than to subject myself for everyone else to criticize/comment on a daily basis. That would be setting myself up for failure. I know who I am and what I need to do in life than to have someone "cheer" me on. I don't need "approval" to know that I am on the right track. 6. If I feel the need to contact EAP to "help" me, I will. I don't need it in my face every time I am on your website. 7. Lastly, I feel like I have to keep my phone on my person 24/7 in order to get the "movement" points. It is attached to me enough, it doesn't need to go with me EVERYWHERE. I have gone through enough Fitbits over the last several years that I am never wearing one again. They are a waste of money. I will continue to guesstimate my activities and forge ahead without a device or my phone.

Pros

...still waiting to see what I like most...

Cons

1. First, the app will not work when I try to open it on my phone. Maybe the 3rd time is the charm, maybe not! Soon, I will uninstall it from my phone as it is taking up precious space. 2. Somehow I got logged out of the website and now it wants me to answer questions all over again! If that information needs updated, I'll do it - when I feel the need! Not every time I get logged out. Now, I cannot log into my account until I go through your little preview of Health Survey Results. 3. I cannot update activities easily. If I need to update something, I have to delete them then go back and add them again. I can see them on two different screens but they both do different things and neither one is efficient. 4. I cannot narrow anything down by date. I have to look at everything by "downloading" the entire month to see what I did or didn't enter yet. 5. I feel the only reason people post their pictures of healthy eating and active lifestyle is for personal attention. One should not have to post that sort of thing in order to get "approval" from their peers. If they do, then they need professional help. If someone wants to document their lives for all to see that is one thing, but not force others to look at it or post it. Why would I want to tell the entire Sprout community what I am doing/eating/feeling at every moment of my day? They don't need to know. They need to focus on themselves and better themselves. I have enough drama in my life on

June 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Couldn't Do Without

Sprout has its hiccups but it saves my team hours of time scheduling and analyzing social posts.

Pros

Sprout goes beyond regular social management – the thing that really makes it stand out is the reporting side of things. They have a massive amount of pre-created reports, with tons of data available.

Cons

I feel like there is a lot of down time and glitches. I've had social disappear, or scheduled social go out without links.