About SAP SuccessFactors HCM Suite

SAP human capital management (HCM) solutions enable a more flexible, engaged, and resilient business by strengthening the employee experience with cloud HR solutions across core HR and payroll, time and attendance, talent management, learning, people analytics and more. SAP SuccessFactors helps you free up your time for more strategic initiatives by automating manual HR processes with cloud-based solutions.

The SAP SuccessFactors Human Experience Management Suite is built on the best of HCM and extended it to create truly dynamic, engaging, and employee-centered experiences. The suite is designed to support employees throughout their careers and enable HR managers as well as HR leaders to accelerate business growth.

SAP SuccessFactors is an industry lead...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

220 Reviews of SAP SuccessFactors HCM Suite

Average User Ratings

Overall

3.94 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(60)

60

4 stars

(100)

100

3 stars

(47)

47

2 stars

(9)

9

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 220 results

May 2021

User Profile Picture

Md. from British American Tobacco

Verified Reviewer

Company Size: 10,000+ employees

Industry: Tobacco

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Manage your Human Resources Efficiently

As a user, I am super delighted to use this software because it enables me to manage my team very efficiently. It reminds me of performance management of mine as well as my team. In addition to these, it allows you to request for any HR related letters and it reaches you on time without wasting your time physically.

Pros

I. Easy to use and very user-friendly for the HR guys as well as for the employees. II. Specific role creation as of the role profile ( ensuring proper delegation of authority). III. Real time update of the HR data. IV. Performance management system. V. Hiring or contracting and leaver management. VI. Compensation and benefit management. VII. Identifying the development needs of the employees and prioritizing the training program for the top loss.

Cons

I am extremely happy with this software and didn't find anything that I would not like.

Reasons for Switching to SAP SuccessFactors HCM Suite

SAP SuccessFactors is very fast, evolved with different innovative features and enabling the user to execute most tasks very efficiently. It saves a lot of time and it's very user-friendly and must to know that it's global.

August 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2021

SAP SuccessFactors - The HR Platform

SAP SuccessFactors was one stop solution for all the requirements related to HR.

Pros

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

Cons

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

March 2020

Omar from TTC

Company Size: 10,000+ employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

March 2020

SAP SF

My overall experience with SAP SuccessFactors has been neutral.

Pros

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

Cons

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

Reasons for Switching to SAP SuccessFactors HCM Suite

Company decision

June 2021

Edrick from Capgemini Philippines Corporation

Company Size: 501-1,000 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2021

This Software Makes Managing Employee Data Management Easier

Having this software is a great tool for HR professionals. It lessens our work on Data Management and it also minimizes the use of paper which is beneficial to our nature. There are just some technical issues with access management but easily managed by their support team. Overall, I am thankful my company has this system as it saves me more time and made my tasks easier, thus, I can focus on other things that we have yet to automate.

Pros

I like that this software have a lot to offer although our company has decided to blend it to Oracle HCM as it was our old system and we cannot easily shift to SAP. It is very easy to use and it covers from onboarding, performance management, data management, payroll until offboarding.

Cons

There are a number of instance of having access errors for our employee's portal.

Reasons for Switching to SAP SuccessFactors HCM Suite

Company decision.

May 2018

User Profile Picture

Conrado from SGS - Saudi Ground Services

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

5.0

May 2018

SAP is a very powerful ERP system but must be for smart people to be able to fully functionality

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Pros

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Cons

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.