SutiHR is a cloud-based suite of human resources (HR) applications that enable companies to manage workforce. Key features include personnel tracking, payroll, time and attendance, performance review, employee self-service and on-boarding.

SutiHR offers employee on-boarding tools like applicant tracking, applicant dashboards and e-notifications. HR professionals can also arrange interviews with scheduling calendar and automatic email notifications are sent to the interviewers. With the employee self-service portal, employees can manage their own information, training, benefits, reporting and more. The portal also includes group and commenting capabilities.

Users can create and manage electronic employee profiles, assign and monitor the progress of training and off-board employees in cases of retirement or termination. Managers can also manage employee performance, time and attendance, document approval and task delegation. SutiHR provides the appropriate level of access to system users in order to generate pertinent reports on employee details.



32 Reviews of SutiHR

Overall rating

4.09 / 5 stars

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Showing 1 - 20 of 32 reviews

December 2018

Josh from Adaptive Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

4 of 5

December 2018

Title

expense entry

Pros

I like the ease of use with filling in expenses. The mobile app needs to be improved for use with gps.

Cons

the site need to be more modern looking.

December 2018

Denise from Adaptive Solutions Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Suti HR

Less emails back and forth to send manual onboarding and benefits, better tracking for PTO requests

Pros

Removing the manual process of onboarding and benefits.

Cons

A little confusing to setup and navigate to meet our needs

December 2018

jacob from Adaptive Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

SutiHR Review

It has made keeping track of time off very easy. The process is very easy to follow.

Pros

I like how easy it is to keep track of time off and how easy it is to schedule time off.

Cons

Some of the layout can be tricky until you have gotten use to it.

December 2018

Matthew from CAF

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

Its OK

It makes inputting expenses easier but is not as effective as Concur.

Pros

The OCR is nice, the app operates quickly on a phone to make things simple.

Cons

Making changes is impossible, have to delete and re scan to update if miscatagorized.

December 2018

Gladys from CAF

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Excellent

Pros

This app is very easy to use anyone can use it.

Cons

I really dont see any problems at this time.

December 2018

Tanner from CAF Outdoor cleaning

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Easy to use

Pros

The UI and UX seems very simple and easily transitional from person to person. I have used a few other platforms like this in the past but SutiHR is relatively simple to learn.

Cons

So far I have not found anything I really dislike about the software.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great Platform for HR

It has been a challenge for sure, to learn everything but it has help us a lot as well.

Pros

This program is great, it has everything that HR department needs, from employee information, up to recruiting and onboarding.

Cons

It is a bit hard to navigate. Can not jump from one thing to another. I wish we could add more fields under the personal information, if we required more information or details we need to create a task/form for employee to fill out.

December 2018

Sharon from CAF Outdoor Cleaning

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great investment!

Pros

I love that we now have an all in one platform for every HR need - and if you do not have a need for a certain module, you don't have to purchase it! We have launched each module separately. and that has worked well for our team.

Cons

The software admin functions are not very intuitive and a little clunky. That said, the support team is phenomenal! They are very attentive and knowledgeable and respond to our needs very quickly.

December 2018

DAVID from CAF, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Ease of use

Pros

I like the simple interface and multi-functional aspect of SutiHR. I can accomplish many tasks in one place.

Cons

I really don't have any issues with SutiSoft, it helps me accomplish all the goals I need to tackle,

December 2018

Rachel from CAF

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Simple and Easy Product at Good Price

Overall, the customer service personnel have been helpful and responsive.

Pros

Simple design and functionality, ease of use for our employees.

Cons

Still a newer company and system functionality isn't as advanced with some systems, but for a small business consumer, it offers what we were looking for.

December 2018

Terri from Transicare, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

4 of 5

December 2018

SutiHR review

We use the SutiHR for staff evaluations. I found it much easier and functional for keeping these document organized and accessible.

Pros

It is easy to navigate. We have utilized a similar product but I found it more difficult to find documents.

Cons

I have not identified areas of dislike. The positive experience I had with the evaluations of staff made it a fairly enjoyable experience.

November 2018

Daniel from Advantage Router Systems, inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Many features, but not too intuitive

Users can see their PTO at a glance. Reporting for timecards is working well.

Pros

Range of features and reporting is impressive.

Cons

Many functions are not intuitive. User interface could use an overhaul for ease of navigating.

September 2018

Austin from Bland & Associates

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

September 2018

SutiHR Review

Pros

It shows the most relevant information on the home page, along with your picture, company, and title. It also shows your Time Off (PTO) Balance so that's not difficult to locate. The organization chart is pretty neat, it shows how your company is broken down on different teams with pictures, names, and titles.

Cons

In the Documents section it only shows a part of the Name/Description/etc. and you have to hover over the text to read the whole thing. That's sort of annoying to do, especially if you have a lot of documents on your profile. I'm also not sure what "availed" means on the PTO page. It would be nice to see what your PTO was prior to one year, I don't think it tracks further back than that.

September 2018

Ben from OKAKI

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Some settings are hard to access, but it is powerful.

Pros

Powerful, enables me to do lots without much work and consolidates multiple features into one program

Cons

Some settings or information are kept pretty deep and non intuitively organized (e.g. Cancelling time off should be in the "Time Off" request section, but back in a "profile" link)

September 2018

Mandi from SunServe

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

SutiHR

So far so good, been very happy with everyone we've worked with.

Pros

Lots of wonderful options and functionality.

Cons

Pretty intense learning curve. Would like some additional functionality that some of HR software competitors offer like an intranet type messaging board for posting flyers, announcements (images and such, not just text)

September 2018

Julia from Northwest Housing Alternatives

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Suti review

Pros

Lots of features, and inexpensive for what was promised.

Cons

Not flexible and terrible training. It's been 8 months of implementation, when it was promised to be very fast. We continue to struggle with implementation due to lack of training.

September 2018

Paula from The Arc Oregon

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2018

Mixed feelings

We are happy to have all of our HR information in one place, but still have not been able to fully utilize all the features for lack of instruction and information, as well as ongoing glitches that have not been fixed. While the support was very good initially, over time support has been harder to access and slower to respond. We have had several support tickets pending for several weeks or months, and still have a new hire that we have not been able to convert to an employee after more than a month.

Pros

We love the look and feel of the interface. The dashboards are nicely organized. All of the features offered are exactly what we were looking for in an HR platform. We especially like the recruitment-to-onboarding, and the performance review features.

Cons

The set up of the system is not user friendly and there are no written guidelines for setup. We have had to rely on Suti support to set things up, but we have found that we must know exactly what we are trying to accomplish. In other words, the system does things that we had not imagined, but we were not freely offered those features and set up until we specifically asked for information in those areas. Even then, the instruction received did not include best practices on how to use the features. For example, the recruitment feature is very powerful, but requires very specific steps to move to each new phase of the process. That information was not provided when the feature was set up and we have had to learn through trial and error instead of having a concise written procedure for how to access some of the information and move through the process. It is quite confusing. The same goes for the Benefits enrollment feature. Lastly, we were told that a time block feature would be added to the time management so that we could enter time as blocks of time worked rather than start and end times. That was originally scheduled for the end of 2017 and still has not happened.

Response from SutiSoft of Sutisoft

Replied September 2018

Hi Paula, Thank you for your feedback! Customer feedback is very valuable as it helps us to evaluate our processes and make plans for improvement. We apologize for the frustration and confusion. As you mentioned, we are working on making it easier to access the help videos and guides. Currently we have a knowledge base filled with help articles: SutiHR Knowledge Base Please note that we also have Account Managers available for additional training if needed. You also mentioned about the ability to enter in the number of hours worked for the day. This feature has been added to the timesheets. We¿d be happy to setup a time discuss and review with you.

August 2018

Robyn from Americas Health Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Love Suti!

Great experience, definitely looking to broaden what we use with them.

Pros

I love how simple it is! It has field for things I wouldn't even think of! The customer service is great, quick responses always.

Cons

I love everything about Suti, I do wish certain field names could be edited but we make it work!

August 2018

Carla from Recovery Point WV

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Outstanding

SutiHr was outstanding from the time of interest, to implanting the product. Their latest improvements of the system are excellent. Their customer service reps are amazing. They are able to handle any questions and concerns. Very Happy Customer

Pros

User friendly, variety of modules. Employees were able to adjust to using the system quickly.

Cons

Integrating other payroll systems. However, the ability to create reports make up for what is lacking.

August 2018

Rikki from Banyan Medical Systems,Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

All in One, just like an HR Generalist

So glad we found SutiHR and it contains all the modules we will need as we grow and evolve. Several HRIS would not do business with us until we reached a certain number of employees. I did not want to start with one HRIS and then move to another once we grew bigger. Plus they have amazing support, we have even got calls from the company President asking how things were going, ideas for improvement, and thanking us for being their customer. Additionally, our technical employees who are very particular about applications/systems even give this a thumbs up. So I will consider this a huge win from my internal customers, HR serves each day.

Pros

The biggest pro is their customer support response to our requests for enhancements to the software. As our company grows and changes we have evolving needs of the various modules. Our account executive listens to understand what business obstacle we are facing and then gets to work with the development team on a solution. In my 15+ years of HR I have never had an HRIS vendor partner respond so quickly, in the past I was told to put in a ticket to the end user-group que and wait to see if makes the list of items for the next version. We recently submitted a need to get our timekeeping reports built differently, by the end of next pay period it was done. This made processing timekeeping much faster, more accurate, allowing us to spend time on other HR activities.

Second pro, all the modules are included in the price you get quoted, allowing me to be much more confident in my HR Budgets. Also, we have the freedom to roll-out each module as it makes sense for our company.

Third pro, employee self service. Our teammembers love the mobile app for timekeeping and using the address book to easily call a colleague. Our teammembers travel a lot so this functionality is a huge plus, one we did not find

Cons

Con, additional focus on compliance related items and reports can be improved. HR is heavily legal related and the data and the way it is collected, stored, and who has access to view are important items to continue to consider as well as any impact of changing laws. Happy to report, any concerns we have had have been quickly resolved by our great SutiHR Account Executive.