SutiHR software


17 reviews(4.0/5)
17 reviews(4.0/5)

SutiHR is a cloud-based suite of human resources (HR) applications that enable companies to manage workforce. Key features include personnel tracking, payroll, time and attendance, performance review, employee self-service and on-boarding.

SutiHR offers employee on-boarding tools like applicant tracking, applicant dashboards and e-notifications. HR professionals can also arrange interviews with scheduling calendar and automatic email notifications are sent to the interviewers. With the employee self-service portal, employees can manage their own information, training, benefits, reporting and more. The portal also includes group and commenting capabilities.

Users can create and manage electronic employee profiles, assign and monitor the progress of training and off-board employees in cases of retirement or termination. Managers can also manage employee performance, time and attendance, document approval and task delegation. SutiHR provides the appropriate level of access to system users in order to generate pertinent reports on employee details.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

17 Reviews of SutiHR

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  • Mandi from SunServe

    Number of employees: 11-50 employees

    September 2018

    SutiHR

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    So far so good, been very happy with everyone we've worked with.

    Pros

    Lots of wonderful options and functionality.

    Cons

    Pretty intense learning curve. Would like some additional functionality that some of HR software competitors offer like an intranet type messaging board for posting flyers, announcements (images and such, not just text)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Julia from Northwest Housing Alternatives

    Number of employees: 11-50 employees

    September 2018

    Suti review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Lots of features, and inexpensive for what was promised.

    Cons

    Not flexible and terrible training. It's been 8 months of implementation, when it was promised to be very fast. We continue to struggle with implementation due to lack of training.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Paula from The Arc Oregon

    Number of employees: 11-50 employees

    September 2018

    Mixed feelings

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are happy to have all of our HR information in one place, but still have not been able to fully utilize all the features for lack of instruction and information, as well as ongoing glitches that have not been fixed. While the support was very good initially, over time support has been harder to access and slower to respond. We have had several support tickets pending for several weeks or months, and still have a new hire that we have not been able to convert to an employee after more than a month.

    Pros

    We love the look and feel of the interface. The dashboards are nicely organized. All of the features offered are exactly what we were looking for in an HR platform. We especially like the recruitment-to-onboarding, and the performance review features.

    Cons

    The set up of the system is not user friendly and there are no written guidelines for setup. We have had to rely on Suti support to set things up, but we have found that we must know exactly what we are trying to accomplish. In other words, the system does things that we had not imagined, but we were not freely offered those features and set up until we specifically asked for information in those areas. Even then, the instruction received did not include best practices on how to use the features. For example, the recruitment feature is very powerful, but requires very specific steps to move to each new phase of the process. That information was not provided when the feature was set up and we have had to learn through trial and error instead of having a concise written procedure for how to access some of the information and move through the process. It is quite confusing. The same goes for the Benefits enrollment feature. Lastly, we were told that a time block feature would be added to the time management so that we could enter time as blocks of time worked rather than start and end times. That was originally scheduled for the end of 2017 and still has not happened.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: SutiSoft, Sutisoft

    September 2018

    Hi Paula, Thank you for your feedback! Customer feedback is very valuable as it helps us to evaluate our processes and make plans for improvement. We apologize for the frustration and confusion. As you mentioned, we are working on making it easier to access the help videos and guides. Currently we have a knowledge base filled with help articles: SutiHR Knowledge Base Please note that we also have Account Managers available for additional training if needed. You also mentioned about the ability to enter in the number of hours worked for the day. This feature has been added to the timesheets. We¿d be happy to setup a time discuss and review with you.

  • Carla from Recovery Point WV

    Number of employees: 51-200 employees

    August 2018

    Outstanding

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SutiHr was outstanding from the time of interest, to implanting the product. Their latest improvements of the system are excellent. Their customer service reps are amazing. They are able to handle any questions and concerns. Very Happy Customer

    Pros

    User friendly, variety of modules. Employees were able to adjust to using the system quickly.

    Cons

    Integrating other payroll systems. However, the ability to create reports make up for what is lacking.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rikki from Banyan Medical Systems,Inc.

    Number of employees: 51-200 employees

    August 2018

    All in One, just like an HR Generalist

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    So glad we found SutiHR and it contains all the modules we will need as we grow and evolve. Several HRIS would not do business with us until we reached a certain number of employees. I did not want to start with one HRIS and then move to another once we grew bigger. Plus they have amazing support, we have even got calls from the company President asking how things were going, ideas for improvement, and thanking us for being their customer. Additionally, our technical employees who are very particular about applications/systems even give this a thumbs up. So I will consider this a huge win from my internal customers, HR serves each day.

    Pros

    The biggest pro is their customer support response to our requests for enhancements to the software. As our company grows and changes we have evolving needs of the various modules. Our account executive listens to understand what business obstacle we are facing and then gets to work with the development team on a solution. In my 15+ years of HR I have never had an HRIS vendor partner respond so quickly, in the past I was told to put in a ticket to the end user-group que and wait to see if makes the list of items for the next version. We recently submitted a need to get our timekeeping reports built differently, by the end of next pay period it was done. This made processing timekeeping much faster, more accurate, allowing us to spend time on other HR activities.

    Second pro, all the modules are included in the price you get quoted, allowing me to be much more confident in my HR Budgets. Also, we have the freedom to roll-out each module as it makes sense for our company.

    Third pro, employee self service. Our teammembers love the mobile app for timekeeping and using the address book to easily call a colleague. Our teammembers travel a lot so this functionality is a huge plus, one we did not find

    Cons

    Con, additional focus on compliance related items and reports can be improved. HR is heavily legal related and the data and the way it is collected, stored, and who has access to view are important items to continue to consider as well as any impact of changing laws. Happy to report, any concerns we have had have been quickly resolved by our great SutiHR Account Executive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Cari from The Arc Oregon

    Number of employees: 11-50 employees

    August 2018

    Love SutiHR

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great software.

    Pros

    It is easy to use and can be accessed at anytime.

    Cons

    No cons from my point of view but I don't handle the administrative side so I am not sure if there would be anything to add from that point of veiw.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jessica from USA Security

    Number of employees: 11-50 employees

    March 2018

    Suti software has been an excellent addition to our company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that this software isn't just HR. It also has Time Management and Expense tracking all in one. There have been some functionalities that we want the software to do, but it didn't have. The team has done an excellent job of creating the functionalities for us to have the software perform how we want it to.
    In the Mobile App, our employees can clock in and out, request time off, manager's can approve their departments time off requests, I can see my PTO balance. Having this mobile app has allowed us to eliminate our physical time clock that we previously used. The app is very easy to use.
    Overall, this is an excellent HR software. We reviewed 6 different software packages and this is the one we chose. We are not disappointed! The support is fantastic.

    Cons

    Learning how to manage some of the functionalities has been a challenge. However, our support team has been wonderful. I just need to send an email asking how to do something and I get a response back within a short amount of time.
    The Mobile App is great to use. There are some functions that we would like to have available in the Mobile App that currently are not available.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Keith from CRRC Sifang America

    Number of employees: 11-50 employees

    December 2017

    Setup, design specific to our needs was great! They pointed out things that we hadn't thought of.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This system allowed a 1 person HR dept. to function and meet most of our companies needs.

    Pros

    The simplicity of the system. Our employees (some of whom are from another country), have been able to get in and figure out how to use the system on their own without much training.

    Cons

    They have developed a very bare bones ATS. I wish they had a more feature rich system similar to their HCM system.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Suzanne from Iron Horse Brewery

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    June 2017

    Suti HR is an affordable, but out of date product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This review was based on a free 2-week trial. I would personally choose to use an Excel workbook or payroll system with some record keeping abilities over using Suti.

    Pros

    Suti HR boosts many features, but I found them lacking in ease of use as well as the practical implication. It could be an okay solution for a company desperate for a start on HR recordkeeping but with a small budget. Their customer service was pleasant and helpful.

    Cons

    The interface is non-user friendly and not aesthetically pleasing. The features seem out of date and lacking a practical use or historical data.

  • Samantha from Spraggs & Co.

    Specialty: Legal

    Number of employees: 11-50 employees

    May 2017

    Good product for the price!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Has taken a lot to get the program set up to where we need it to be to be completely useful for us and it’s still a work in progress.

    Pros

    Performance evaluations, storage of employee information, announcement section, all integrates really well and the cost is very inexpensive. Customer support has been great at communicating future updates as well as making changes that are suggested (ie: making the performance reviews anonymous). With one of the recent updates it works quite well on the iPad.

    Cons

    There are a lot of “clicks” to get where you want to get; lots of drop down menus. Once a performance review template has been used you cannot change it and no spell check option (told has been communicated and should be coming soon).

  • Josh from Imagination International

    April 2017

    Good Beginner HR Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If your company does not have HR software and you are doing things manually, then you will Love Suti. If you have more than 75 people Suti is probably not your system, so think about your growth and where you are going.

    Review Source: Capterra

    Response: SutiSoft, Sutisoft

    April 2017

    Thank you for your feedback and speaking with us directly regarding the solution. We take customer feedback seriously and are always proactively looking at ways to improve the solution from a functionality and user experience point of view. We are in the process of releasing a brand new user interface that addresses many of your feature suggestions. We look forward to your feedback on the new release.

  • Gary from InternetMarketing.net

    November 2016

    Very happy with service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I contacted a number of online HR services before choosing SutiHR. From the sales process, to onboarding, to periodic questions, they have been great.

    Pros

    Covers most HR bases

    Cons

    Does not cover all

    Review Source: Capterra
  • Nikki from Magnum Crane Service

    Number of employees: 11-50 employees

    November 2016

    Nice software for the price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software has all the features, plus some that we do not currently use. The area of improvement is behind the scenes in the set-up. The pro's: importing data, online forms, and a great platform for the employees to update, receive information, and process standard HR requests. The con's: set-up of items you cannot import (it can be confusing, and the online manuals aren't detailed enough), and support is a little slow in their response time. Great platform from the employee perspective, but not so much from the payroll/HR perspective.

    Pros

    Good platform for the employees to see their information, receive company news and information, update their personal information, and submit requests for training, time off, and other forms of leave.

    Cons

    Set-up and user manuals

    Review Source: Capterra
  • Thien from DPMS Inc

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    November 2016

    A Simple Solution for Small Businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've implemented SutiHR as our first HR system. This decision was based on flexibility, ease of use, functionality and of course security of our data. While it does not provide attractive interface as other products we demo, SutiHR has an all in one solution from new hire to termination with room for customization. All the main function of HR (performance, training, employee record, recruitment, benefits, reporting...) are working flawlessly for our company.

    Pros

    SutiHR has a great team of support for users, and constantly updating the product to have better features. Very straight forward interface and made ready step-by-step user guides.

    Cons

    As with all software, there are many areas to improve. SutiHR team has been working hard to do just this as demand arise. It is not for large size company, and the workflow is simple. If your expectation of HR system is an ERP, then this is not for you.

  • Sage from Canuvo

    Specialty: Retail

    Number of employees: 11-50 employees

    October 2016

    SutiHR

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I didn't want to have to subscribe to a few different software companies to get what I needed at this time. SuitHR offered me all that I was interested in: recruitment, onboarding, personnel, performance review, time tracking, time off requests, benefit tracking, training and project management. In addition they have an area for company news and photos of each employee. I wanted this to work as a company dashboard, not just a tool for HR. The folks at SutiHR have been great about training and ongoing support as I get further and further into the capabilities of the software. I'm very pleased with SutiHR and would recommend them to any sized company.

    Pros

    The software has a lot of functionality
    Customer service
    Cost

    Cons

    There is a lot to think about as you get setup. The more time you take to input, the better the outcome.

  • Mareeka from VaxCare

    Number of employees: 51-200 employees

    July 2016

    Great Customer Service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Customer Support Team is AWESOME! They are always willing to make updates to enable features to help our daily workflow. They take time to make sure we have what we need and work to make improvements daily.

    Pros

    The Dashboards & Reporting tools are very efficient and useful.

    Cons

    Sometimes it can be a bit confusing to figure out how to use new features without asking a lot of questions or reading through the guides.

    Review Source: Capterra
  • Yanni from HMicro, Inc

    March 2015

    We are happy with Sutisoft's HR solution

    Ease-of-use
    Quality
    Support

    We finally grew to the size that we needed to search for an HR solution to manage our employees more effectively. After an impressive demo and much evaluation we decided to use Sutisoft's solution. We are very pleased that we did.

    Review Source: Capterra
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