Synerion Software


With modules for time and attendance, staff scheduling and more, Synerion Workforce Management Solutions suites are suitable for organizations of all sizes looking to cut labor costs and automate worker attendance. 

Able to be deployed on-premise or through the cloud, flexibility is a point of emphasis. Employees can clock in and out through any device, and time off requests can be submitted, tracked and approved in-suite, with the ability for workers to attach relevant documents, such as medical certificates.

Business intelligence functionality is also built-in, allowing users to graph and track trends in organizational performance. Viewing and updating data are kept independent to ensure data security, and real-time alerts ensure workers remain under overtime thresholds.

Synerion offers two different suites dependent on business size. Synerion Agile Workforce is available for small and midsize businesses, while Synerion Enterprise Workforce caters to larger organizations. 

International support is available, along with worker self-service functionality and dedicated mobile apps for Android and iOS devices.



36 Reviews of Synerion

Overall rating

4.81 / 5 stars

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Showing 1 - 20 of 36 reviews

January 2019

Mike from Virginia Imports

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Synerion software has been easy to use, the systems support excellent turnaround time on questions, and constant updates to make the system better

From the simple punch clock system we had prior to Synerion, the change was so well worth the investment

Pros

Ease of use, Systems support, updates constant, webinars to explain and implement the new changes, competitive service

Cons

Would like to see some of the reports in the forms of pie charts or other charts (payroll last year versus this year)

December 2018

Anna Maria from Lady York Foods

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Synerion makes my job so much easier.

This products has saved our company lots of time with record keeping and payroll is done so much quicker.

Pros

This product is easy to work with and takes care of a lot of my record keeping such as vacation time.

Cons

At the moment nothing specific comes to mind. I have not encountered any issues with this product to date.

December 2018

Alexander from Valens

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

This software allowed control working hours , vacation , day sicking .

It is good software to control employees working hours .

Pros

This software allowed control working hours , vacation , day sicking . It is very helpful for company administration .

Cons

Some time when you have make enter at system it is miss at Synerion .

December 2018

Adam from Design Label Systems Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Makes payroll a breeze

Pros

it captures and presents data superbly. It is fairly intuitive to request sick days, etc. Easy admin controls and easy employee access for the data they inquire about.

Cons

I can't sort employees by first name, last name.
Some glitches.
I can't change payroll codes for employees.

September 2018

Steffanee from Kingdon Timber Mart

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Excellent Product

Pros

Synerion system is extremely user friendly. The implementation process is fairly quick and went extremely smooth for us. The employee self service request for vacation/time off has significantly reduced the amount of paperwork and is a feature I would recommend for any company looking to reduce paperwork. Going from handwriten timecards to employees using key fobs to punch in and out of work has also drastically reduced the manual work load.

Cons

There is nothing negative I can write about Synerion. It is a very user friendly program that even the not so tech savvy individual could use.

August 2018

Aaron from The Eye Gallery

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great System

Pros

Easy to use and learn. Great way for employees to use the system on any computer, plus allows for mobile punches. Mobile is a nice feature when employees are not working in the office. The geo-location is nice to make sure they are at the correct location when clocking time. The reports are good and easy to use

Cons

It would be nice if the software allowed you to create the payroll as well (removes taxes and includes hourly rates).

July 2018

Alain from Résidence des Bâtisseurs Baie-Saint-Paul

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Good hour control

Very user friendly

Pros

The wed access is wonderful for our supervisors, they can access from their smart phone or on their home cumputers.

Cons

Not for companies with alot of different cedules and shift (24/24), we have alot of people working, we are open 7 days a week and 24 hours a day

May 2018

Mike from Virginia Imports

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Coming from a manual punch clock to a digital clock with the ability to run informative reports and schedules was tranforming

Since we joined the Synerion service we have had great success in reporting and controlling payroll hours

Pros

Scheduling, ease of entering and deleting employees, great customer service of Synerion, always making great upgrades to their system, holding webinars on changes and answering questions, staying ahead of the competition

Cons

Would like to see better headings (subject titles) that match the reports that are identified on the Synerion software

May 2018

Iain from Furlani's Food Corporation

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Customer & Technical Service is Unparalleled!

Pros

The staff in the Customer & Technical Service Teams are extremely responsive, and provide fast turnaround to any questions/needs that arise.

Cons

The ad-hoc report writing has been sketchy - steps have been taken to improve this feature, but still some progress to be made.

April 2018

Carla from Round Lake Treatment Centre

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

April 2018

Excellent

Excellent customer service!

Pros

The ease of use, accruals, ESS for staff to view accrual balances, mass copy saves so much time in scheduling employees

Cons

The phone app for the schedulers could be improved so there is more functionality to actually schedule people on/off, etc.

November 2017

Yvette from Brooklin Concrete Products Corp.

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Excellence in Customer Service

I would recommend this company to any firm looking for a well support time keeping solution.

Pros

The product meets our needs at the current time and the company goes out of their way to inform you of any upcoming changes. My favorite part of this system is the customer support. They go above and beyond to help their customers. You could not ask for better support services!

Cons

The product is a bit complex in some areas so takes some training. The training and customer support given by the company more than make up for this. The sad part is it will no longer be supported at the end of this year so an upgrade in product is required. But Synerion has gone out of their way to keep us up to date on this and what is required to upgrade.

August 2017

Jeff from NooElec Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Fantastic Employee Time Tracking Application!

Pros

The Synerion application has made employee time tracking a breeze. We have improved our time tracking efficiency by approximately 40% since implementation over our previous solution, and expect further improvements as we learn more about the additional features available as part of the application. Great ROI for our medium-sized business.

Cons

Express implementation/setup took a bit more time than expected. However, when we ran into a setup issue we were unable to resolve, a tech representative from Synerion helped us through it on the phone and it was fixed to our satisfaction within 30 mins. No other notable cons at this time.

August 2017

Ben from Grand Touring Automobiles Group of Companies

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Quick Implementation

Pros

Complete control. We now have visibility of our work force which is saving dollars! The system is easy to use once you play around with it. I highly recommend watching all the videos - there are various features that save you time, but without watching the videos you likely wouldn't see them.

Cons

The system cannot automatically generate punches (for salaried employees we only want them to clock in, for attendance purposes) and therefore create a lot of errors each day that I manually have to fix.

Without giving a manager complete visibility to other departments, they cannot see other departments vacation bookings.

June 2017

Eric from OCASI

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2017

Solid offering, room for improvement

Pros

Synerion's software is very easy to use and requires little setup time to begin using it's base features.

Cons

The system feels like it is still in development in certain areas of its functionality. Manual workarounds have been required for options that are not present. The lack of a training manual (they offer a limited number of videos) has hampered our staff's ability to quickly adopt the system. As the implementation lead, I am tasked with writing a manual that includes visual examples and step-by-step instructions for our managers and employees. All of this being said, Synerion's knowledgeable and personal customer service agents have made the entire process a breeze and easy to understand.

June 2017

Nicole from Plastics

Company Size: 201-500 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

June 2017

Good Product for a Good Rate

Pros

Sales representative was great and easy to work with. Worth the switch from a manual tracking system to something more comprehensive.

Cons

Very little assistance with set up. Could have used some help with the day to day changes in order to get used to the system.

February 2017

Sharon from MW Canada Ltd.

Company Size: 51-200 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2017

Synerion easy to use Time clock

A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.

Pros

Quick clock to system updates

Cons

Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.

February 2017

Caroline from Rideau Optometric

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Excellent product!

Synerion was not only easy to implement, it is easy to use! I am the General Manager of a small enterprise and it's made payroll as well as scheduling much simpler. Staff attendance is much easier to track.

Pros

The interface is very user-friendly!

Cons

I am a very critical person and I actually have no negative comments to make about this software.

February 2017

Diana from Shellcast

Company Size: 51-200 employees


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Great Product

I like this product...It is a very user-friendly product and the customer service is amazing. I will recommend this product to everybody. For the persons who has different punching hours, we can control them through this system. We can attach the people on a foreman. Some reports are not finalized.

January 2017

Danny from John Richard

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2017

Synerion Review

The software has been fairly easy to use thus far and that is a big plus. The only thing that I'm not overly happy about is the fact that there is no software (as far as we have been told) that works with this so that we can keep our attendance tracking points system in place.

Pros

Easy to use.

Cons

There is no way to have a points system for attendance tracking.

January 2017

Wendy from Wallenstein Feed & Supply Ltd

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Night and Day Difference from Previous Vendor

We are saving time and money by having a fully automated solution. Synerion was able to meet our complex rule requirements and we see a night and day difference from our previous experience with workforce management providers.