Synerion Software

4.78 / 5 (50)

Our advisors have recommended this product 6 times in the last 30 days

What is Synerion?

With modules for time and attendance, staff scheduling and more, Synerion Workforce Management Solutions suites are suitable for organizations of all sizes looking to cut labor costs and automate worker attendance.

Able to be deployed on-premise or through the cloud, flexibility is a point of emphasis. Employees can clock in and out through any device, and time off requests can be submitted, tracked and approved in-suite, with the ability for workers to attach relevant documents, such as medical certificates.

Business intelligence functionality is also built-in, allowing users to graph and track trends in organizational performance. Viewing and updating data are kept independent to ensure data security, and real-time ale...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

50 Reviews of Synerion

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(40)

40

4 stars

(8)

8

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 50 results

April 2020

Mike from Virginia Imports, Ltd.

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great product

Can review OT, hours spent on a daily, weekly and monthly basis. Can look at the whole team or an individual employee. We can adjust any of the areas that will benefit us when discussed with a Synerion team member.

Pros

Easily used on a daily basis, customer service on questions is a one on one meeting with an expert on their product, always looking to improve their product, and webinars often to cover any changes they make in their product.

Cons

I did not have any least liked concerns about the product because it was implemented easily and fixed a big opportunity in our hourly payroll punching and reporting.

Reasons for Choosing Synerion

Customer service responded quickly and made us feel important and that our concerns and needs could be met using their product.

Reasons for Switching to Synerion

EPC could not keep with hours correctly and if an employee missed a punch you had to recreate a whole new card.

February 2021

Véronique from Momo Sports

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Review

Pros

Le système est vraiment très simple à utiliser, autant pour les gestionnaires que pour le libre-service. Le support à la clientèle est courtois et il répondent toujours à notre demande dans des délais raisonnable. Le système d'horaire.

Cons

Comme nous sommes un commerce de détail nous avons beaucoup d'employés avec des disponibilités différente et des particularités différente aussi alors les points à améliorer sont au niveau des notes que les employés peuvent nous laisser. Surtout lorsqu'il mettent leur disponibilités, ce serait intéressant et même nécessaire qu'ils puissent nous laisser des précisions supplémentaires. Donc peut-être à prévoir de rajouter un champs de note dans la section des disponibilité, au même titre qu'ils peuvent nous laisser une note lorsqu'ils font une demande de congé.

February 2016

Carmen from Kuntz Electroplating inc

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years


Ease-of-use

3.0

Customer support

4.0

Functionality

3.5

February 2016

New Synerion users

Pros

I really like that the forepersons can manage their employees. I like that they can see who is coming up for holidays.

Cons

What I like least about this product is that when you deviate from your usual page by mistake it is not clear how to return to your page. The title of the pages are not the same you have Time and Attendance on one page and Attendance Management on the side bar. I don't like how you have to pull up or down the page every time you log on, I wish it would stay the same when you logged off. When booking a vacation day for salaried employees there should be a easier way to make adjustments after the fact to reflect an accurate vacation balance.

March 2021

Jesse from Bytek Automobiles Inc

Company Size: 51-200 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Synerion - A Review

Pros

The thing I like most about Synerion is that it is easy to use the majority of the functions. It keeps detailed records, and gives accurate reporting which helps us with completing payroll

Cons

What I don't like is the scheduling tool as it can't seem to build the schedules for employees properly. We have tried to rectify this but have for the most part not used the schedule part of the system due to its poor quality.

March 2021

Lisa from ARC Receivables Management Ltd

Company Size: 51-200 employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

March 2021

From a Supervisor's point of View

Employees have more control over their own time and records. And if there is a change in their plans, it is easily changed by management. Makes it easier for our payroll company to confirm records.

Pros

I find that the features that are most impactful are the vacation accrual. My staff can see at a glance how much time they have available to them at any given moment.

Cons

The schedule calendar is challenging to use. Especially when inputting an employee's schedule. When using the "Copy Calendar" function, it does not know to skip a stat holiday, rather it includes that day in the schedule, which then messes up each week thereafter.

Reasons for Switching to Synerion

This one was easier to use and more user friendly for all staff