BrightPay Software


 

BrightPay is an on-premise payroll solution built for small businesses in Ireland and the United Kingdom. Features include flexible payment schedules, customisable additions and deductions and automated HMRC payments, among others.

The BrightPay user interface makes payroll simple by giving visual priority to common payroll tasks, such as finalizing and exporting payslips, and showing or hiding various features depending on their relevancy to the user. The platform also scales so users can run unlimited payments, additions and deductions for an unlimited number of employees. BrightPay’s flexibility also allows users to run multiple payment schedules at the same time.

Full support for qualifying pension schemes from the National Employment Savings Trust (NEST), NOW:Pensions, The People’s Pension and Scottish Widows is available in BrightPay. Once pension schemes are set up, employees can automatically enroll. Users can also process opt-out requests and issue contribution refunds.

BrightPay is compatible with any Windows computer and full HMRC recognition ensures calculations are completely accurate.

 

BrightPay - Employee details
 
  • BrightPay - Employee details
    Employee details
  • BrightPay - Employee enrollment
    Employee enrollment
  • BrightPay - Pay slip
    Pay slip
  • BrightPay - Pension scheme
    Pension scheme
  • BrightPay - Reporting
    Reporting
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8

246 Reviews of BrightPay

 

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Software Advice Reviews (242)
More Reviews (4)

Showing 1-20 of 242

Rosie from Individual & Family Services
Specialty: Other Services
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Decent technology, customer-focused

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I've used this software over two years and while parts of it are clunky, I love the annual updates and ways they continually change the platform to make it user friendly. It really feels like they listen to customer suggestions and make changes. Our employees love the self-serve model whereby they can access all their pay information on their own without going to HR.

Cons

User customization could use some upgrades. I'd like to be able to change the formatting and most-used columns and set up my dashboard more to my liking. This doesn't mean the software is not usable, it's just a bit clunky and means I do not work as quickly as I'd like.

Review Source
 
 

Brian from Keller
Specialty: Food / Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Excellent On Our Small Scale

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

BrightPay has eliminated the middleman of paying your staff. It is a simple, clean and fast way to manage payroll. We highly recommend it.

Cons

The only issue we have come across as the delay between scheduling and payout for staff. We feel that this time could be quicker in processing.

Review Source
 
 

Andrea from Alex Horner Plastering
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

BRIGHTPAY the best for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

VERY efficient, you cannot miss a deadline. Brightpay tells you that you have to submit the HMRC every time to do payroll or at the 5th of each months for CIS. You can verify any subcontractors straight away and update the verification straight away. Very easy to use software.

Cons

not available, havent found a fault yet. Even customer service for free of charge customers is second to none.

Review Source
 
 

Penny from Outerbridge Ltd
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Brightpay has completely taken away our payroll headaches

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It's easy to set up, easy to use, really quick and plenty of functionality. So much better than HMRC's software, and it makes payroll a breeze. Saves loads of time.

Cons

It's only free to use if you have up to 3 employees (including leavers during the year). No backups unless you pay for Brightpay Connect.

Review Source
 
 

Yusuf from LEARN.ORG.UK LIMITED
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Review from and NGO [Non Governmental Organisation]

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Definitely recommend to other organisations and NGOs

Pros

Easy to use. Value for money, customer service staff are supportive and helpful, as a charity we have benefitted alot and saved alot of money. Thank you.

Review Source
 
 

Shirley from Selkent Ambulance Service
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I have found this software very easy to use for my small company

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The system is easy to follow. The help is also very quick to come back. The price is also reasonable for a small company

Cons

I feel the reports could be easier and the year end could be improved on. I think it would be nice to have someone available after working hours

Review Source
 
 

Kevin from Caldey Island Estate Co. Ltd.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

For ease of use and practicality, it takes all the hard work out of the payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nice, simple and easy-to-follow functions. If you're basically a non-technically-minded book-keeper, it keeps everything clear, and if you get it a little wrong at first it's easy to backtrack and put it right.

Cons

No complaints at all with it, though the automatic enrolment pension requirements did cause a little hiccup, which was probably down to confusion on my part anyway.

 
 

Eric from St Philips Church
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Easy-to-use payroll software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy to move from one one screen to another and then back again. Tailoring reports is very flexible.

Cons

Each tax year's records are stand-alone. So compiling records for a calendar financial year or any other period that involves more than 1 tax year involves extra work.

 
 

Ajit from Wellside Business Limited
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

No euphemisms, no jargon and no problem - this software just works. That's it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the software, love the kind people at technical support and love the vibe that Thesaurus Software are in business to help others do business well. Other vendors are only in it for themselves unfortunately.

Pros

Very intuitive and it works. Simply no jargon and non of that endless stream of annoying ad ons that you have to pay for just to have some extra piece of functionality. Whatever ad ons that are needed will be really needed by you and hence you will see the value of purchases them.

Cons

It would be great if there was some kind of front end graphical dashboard. Other than that I cannot fault it - oh yes is there a way to produce invoices using this product?

 
 

Zoe from KP
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Escape from Sage/ Tas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I now have more time to get one with my work thanks to Brightpay.

Pros

At last a payroll system that doesn't require a lot of extended time, just gets on with what is required. Having changed from Sage/ Tas to this I can say it is like escaping from a maze of confusion into the bright sunshine! I changed initially as we are a small company and needed to sort out pension provision that could be easily done via our payroll. Sage/Tas were unhelpful and it looked to be very expensive. Thank goodness I found Brightpay. Pensions has still been a bit of a challenge, but with the assistance of Brightpay we are there now!

Cons

No major issues, and there was an update that fixed an alignment issue if weekly pension pay didn't match with one that had been set up. All good.

 
 

Chris from PCS Accounting Services
Specialty: Accounting / CPA
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Excellent Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cons

1. Holiday pay entry. Calculation of pay is manual. Why isn't it number of hours or days or weeks.
2. Payment of one off amount has to be either No of hours or days

 
 

Eurig from Y Brodyr Williams
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Never used any payroll software previously but enjoyed using Brightpay

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Ease of use, layout and inclusion possibilities of payslips.
We operate minibuses and private hire vehicles where the employee hours vary from week to week. Brightpay's ability to accrue holiday pay based on hours worked and to show this on the payslips is very useful saving independent spreadsheets.

Cons

Really impressed with the fact that payslips can be translated into so many languages some of which I've never heard of.

And yet translation into Welsh not available - Please show some respect and recognize the continued existence and use of one of the oldest languages in Europe. Consider also the existence of the Gaelic and Cornish languages. Offer these translations and market the availability.

The Welsh language also has official status in Wales. This means that public organisations should give information and provide services in Welsh, as well as in English. The ability to provide Welsh payslips would be advantageous to companies seeking to show support or actively running their companies in and with Welsh as the main language.

 
 

Carol from TEIGN TYRES
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Brightpay is childs play!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keep up the great work everyone @ BrightPay

Pros

If you have just the slightest knowledge of payroll (used to use HMRC software), you will find BrightPay a breeze.
Its simple to use, all calculations are done for you. You can print detailed payslips, which was a first for me. I can also send information straight to our Automatic Enrolment pension provider. Has a great employee calendar to keep track of holidays, sick days and absences. As the title says, its so easy to use it is child's play.

Cons

There isn't anything negative I can say about this software, except the new cloud service that has recently appeared should be available without extra charge! It would be a useful tool to have for my employees!

 
 

Andrew from Penwortham Hill Limited
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Simply brilliant payroll software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommended and will save you a fortune

Pros

I haven't found a feature that I have needed that isn't in this package, and compared to the package I was using before this represents outstanding value.

Cons

Until the latest version I had to calculate the journal entries to put into Sage by hand, but now in the latest version even this is taken care of!

 
 

Jonathan from ne-web
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Finally payroll software that just works

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It seems it will do bank transfers too, so you never have to leave the application, though haven't tried that yet. If its anything like the rest it will work great. Recommended.

Pros

I got this when I set up our pension scheme as the Basic PAYE Tools wouldn't do it, so was a manual process. This is such a time saver. Another benefit is that it emails PDF payslips all at once. Integrates with HMRC for RTI, and also for coding notices which is great. Also interacts with Nest pension provider.

Cons

I find it difficult to write about the cons. Could be a bit cheaper for very small employers with 4-6 staff maybe.

 
 

Tim from FWML
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Licence rip off

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

great to now, just thoughtless process on licenses. I'll be leaving.

Pros

Works great when it isn't ripping you off as detailed below unable as it is to recognise that one individual may work for others and have one PC.

Cons

I have my own small business (free licence) and work for a company and do their payroll (standard licence). Now I can't access my own software as it treats me as a payroll bureau despite different details entirely (email etc) just working on the same lap top.

 
 

Sarah from Heart of Gissing CIO
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Enjoyable use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a volunteer I need to get the job done fast and accurately and so it is very helpful

Pros

Makes me feel confident to do this role. All detail is clear and payslips are welcomed for clarity.

 
 

James from James Killoh Transport
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Brightpay Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had been a Sage 50 Payroll customer for around 20 years but found it getting ever more expensive and difficult to get in touch with customer care when you needed them with lengthy waits on hold. I needed to renew my Sagecover and they wanted to put me onto a monthly subscription, the amount they wanted just did not represent good value for money to me so I started to look at other options which was a big decision after using the same software for so long and having to learn another product from scratch . I trialed Moneysoft which also gets good reviews but I didn't really like the very old fashioned 1980's looking interface very much although it did the job. Then I tried Brightpay and was immediately impressed, it covers all the features I need including RTI and Auto Enrollment at a fraction of the price of Sage for the amount of employees I have. Moving data from Sage and setting things up took a little bit of time but this was mostly double checking everything was correct. The user interface is great and I find it easy to use, it's not quite so in depth as Sage so maybe misses a few features but this makes it less cluttered and easy to learn and operate. Also there's no need for dedicated stationery everything can be produced on plain paper which is another cost saving. I had a couple of initial queries and customer care answered these promptly. I would highly recommend this product, it's fantastic value for money.

Pros

Nice modern user interface.
Easy to learn and operate.
Covers RTI and Auto Enrollment.
No need for dedicated stationery.
Excellent value for money.
Fixed yearly fee includes all legislation and feature updates and support.

Cons

Would be nice to be able to attach documents to employee records i.e. contract of employment, disciplinary letters, etc.

 
 

Peter from Ashby Signs Ltd
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

May running payroll a joy not a chore!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Very easy to pick up and use with help screens that do just that. So much better than Quick Books (desk top) and half the price for more functionality. It's win, win, win!!

Pros

The way Brightpay handles auto enrollment and statutory leave/pay. And that it creates a csv file to export payments to Nat West Bankline.

Cons

Allows only one user. A second user who has limited access (eg to holiday files only) would enable us to use that function.

 
 

David from About with Friends
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Brightpay review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would like to be able to change working patterns easier, like to record half sick days, the report writer could be easier

Pros

Very easy to use, simple steps to follow when adding staff. Reporting directly to HMRC is a great time saver

Cons

Doesn't load into bank, I have staff working over several departments so would like to record this better to then run a journal from

 
 
 
Showing 1-4 of 4

Hailey from Kroger

March 2018

March 2018

The overall features of this software is superb.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can customize and design different features and featuring a customized plat form. This can be upgraded.

Cons

The reports could be easier and customer service after working hours due to the overnight employment.

Review Source: Capterra
 

Kayla from Uptime Energy

March 2018

March 2018

I love BrightPays ability to be integrated into other CRM platforms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Can customize and design different features, apps, taps, fields and forms. Providing a customizable platform, this can be mutated whenever the need arises. Responsive website can detect and respond to device need as required, which means flexibility of mobile platforms is available and will provide ease to mobile operators.

Cons

Customers can be allowed to view tickets related to their sites, and view the status of resolution of their tickets. This will discourage the customers to directly contact their area managers and wasting their time. Customers can provide feedback and acknowledgment of their tickets.

Review Source: Capterra
 

Paulino from Armario Joyería
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

In my point of view this is the best software when talking about payment methods

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a tool that loads all kinds of functions, with which it becomes very simple the payment processes, therefore you get higher sales

Cons

Definitely nobody likes to wait at the time of making a purchase, everything must be done quickly and efficiently and that is a small weak point as we have presented some reboots of the app at times when we need it most

Review Source: Capterra
 


March 2018

March 2018

Fantastic payroll software that has thought of everything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great software and functionality. Very feature rich as well as being easy to use. Good value for money and the support is efficient and thorough, both telephone customer service and support bank of self-help tools.

Pros

The auto-enrolment functionality is a dream, making light of the entire process from identifying staging dates, right through to generating enrolment letters for staff.
The user interface is simple yet detailed and easy to navigate and customise.

Cons

I have been caught out a few times by alterations to the pay of an employee in one month/pay period which do not automatically revert to the stated basic pay the following month. It would be better if it did automatically revert or the system prompted you to choose how many periods/months should reflect that change.

Review Source: Capterra