BrightPay software


259 reviews(5.0/5)
259 reviews(5.0/5)

BrightPay is an on-premise payroll solution built for small businesses in Ireland and the United Kingdom. Features include flexible payment schedules, customisable additions and deductions and automated HMRC payments, among others.

The BrightPay user interface makes payroll simple by giving visual priority to common payroll tasks, such as finalizing and exporting payslips, and showing or hiding various features depending on their relevancy to the user. The platform also scales so users can run unlimited payments, additions and deductions for an unlimited number of employees. BrightPay’s flexibility also allows users to run multiple payment schedules at the same time.

Full support for qualifying pension schemes from the National Employment Savings Trust (NEST), NOW:Pensions, The People’s Pension and Scottish Widows is available in BrightPay. Once pension schemes are set up, employees can automatically enroll. Users can also process opt-out requests and issue contribution refunds.

BrightPay is compatible with any Windows computer and full HMRC recognition ensures calculations are completely accurate.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Windows 2000 , Windows 8

259 Reviews of BrightPay

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  • David from Woodstock South, Inc

    Specialty: Retail

    Number of employees: 2-10 employees

    September 2018

    Seamless and simple payment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A valuable system that gave me a sense of confidence.

    Pros

    Uncomplicated and easy to use. I felt a sense of confidence and security through the short prices. I heartily recommend it.

    Cons

    Not much wrong with thus system... I am generally nervous about posting through the internet. This was a good experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Anne from Food Manufacturing

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    September 2018

    Useful brightpay software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it adds very useful features to the payroll system. It is an affordable software that we use too.

    Cons

    At first, it was hard to navigate and need some times to manage. But once you can do it, everything works well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Angela Linda from Splash Corporation

    Specialty: Manufacturing

    Number of employees: 501-1,000 employees

    September 2018

    Good Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very reliable and convenient software. Makes work more easier and organize which make work more efficient.

    Cons

    Improvement of customer service from the support team

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Michelle from Food and Sweeten Preservatives

    Specialty: Other

    Number of employees: 51-200 employees

    September 2018

    Reviewing Brightpay Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really like that it covers all the subjects that we needed. From maternity, leave, OB and etc. Price was not that high also, very competitive.

    Cons

    Adding information attachment to employees file is what I look forward to. hope to see it on future update.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jesus from Dio Implant Philippines Inc

    Specialty: Retail

    Number of employees: 51-200 employees

    September 2018

    Brightpay covers it all

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    * its really amazing since brightpay covers all the aspect of a really great payroll system, easy to use and very effective

    Cons

    * i have no any issue using the brightpay software, instead its highly recommended, please keep it up!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mary May from Coca-Cola FEMSA Philippines

    Specialty: Manufacturing

    Number of employees: 201-500 employees

    September 2018

    Good Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This software is really helpful in our Human Resources Dept because it keeps sa payroll more easy to monitor and use.

    Cons

    Looking forward for better customer support.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • abdullah from Home Decor And Beyond

    Specialty: Retail

    Number of employees: 2-10 employees

    September 2018

    Amazing product for employees

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I have never been so impressed before by a POS system, especially the thought put into employee care as well as making it easier for employers to organize their workforce’s savings, pensions, benefits etc.
    Very HR friendly.

    Cons

    My only issue was that I am a US business and I believe this is meant more for UK businesses. It was very compatible with windows and not so much for macs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Louis from LionRT

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    August 2018

    BrightPay provides a streamlined elegant support for payroll system for our affiliate offices

    Ease-of-use
    Functionality
    Quality
    Support

    We believe that the deep , feature rich capabilities that Brightpay offers for comprehensive payroll control and organization absolutely should not be missed. We recommend scheduling a full product demo with Brightpay customer service so that you can experience the full breathe of services before paying any fees. We wished more software payroll services offered this option.

    Pros

    Easy to use and to understand interface provides feature rich control for our worker payroll accounts.
    Additions and deductions for multiple departments are an extremely useful feature as well.
    Where the windows for software use in OS are concerned we love the automatic resizing feature which makes our job much easier.

    Cons

    The list of negatives for Brightpay is admittedly low , however we must mention that given the time zone difference and some accented language
    that customer service interactions can be a bit difficult but not unbearable.
    Also, a new software download is required each new tax season.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chris from ZZYXX Shoes

    Specialty: Retail

    Number of employees: 2-10 employees

    August 2018

    Pretty good experience overall

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The interface and usability of this product is very well done and makes it enjoyable to use on a day to day basis.

    Cons

    The customer support is below average at times when I or my employees have had urgent questions and concerns.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sonam from TSYS

    Specialty: Other

    Number of employees: 501-1,000 employees

    August 2018

    Very good customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to use software. Also provides very good customer support either you are a paid customer or not.

    Cons

    There is nothing which I dont like about this software. Some times it takes time between processing but not always.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Andrea from Alex Horner Plastering

    Specialty: Construction / Contracting

    Number of employees: 2-10 employees

    August 2018

    Best payroll for small companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very good value for money, not complicated at all.

    Pros

    Very easy to use, much easier than Sage payroll. Had the free version before and even the support then was second to none. You write an email and in less than a day they get back to you whether you’re a paying customer or using the software for free.
    You see straight away when you have to submit to HMRC which is for me the most important part as I don’t want to pay a fine. CIS is very easy to do. I’m in my third tear with BrightPay and never had a fault in the software whereas with sage it happens frequently.

    Cons

    There is nothing I don’t like, the least I would say that you have to download a new version with every tax year and not just an update.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Denver from I.T Experts Philippines

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    July 2018

    Payroll Software for small and starting businesses

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This payroll software is very easy to understand and flexible to the user when it comes to reporting. It makes the task more simple because of the interface common priority task.

    Cons

    This platform keeps you up to date all the time and add new features for improvement. Therefore you need to check for updates from time to time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tom from Kingsley Accountancy

    July 2018

    Best way to do your pay!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    BrightPay makes payroll easy and has a really modern look. I can train clients to use this in no time at all.

    Cons

    The windows and mac versions of the software differ in a few areas which is a real shame. It looks like this may be addressed soon though!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alexandra from Spectrum Electric Inc

    Specialty: Other Services

    Number of employees: 2-10 employees

    May 2018

    Very Easy to Follow

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We have loved brightpay because of it's simplicity but very well organized and realiable product to have!

    Cons

    It constantly reminds you to never miss a deadline and helps you keep track of all the small stuff that usually gets you. A must have!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rosie from Individual & Family Services

    Specialty: Other Services

    Number of employees: 2-10 employees

    May 2018

    Decent technology, customer-focused

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I've used this software over two years and while parts of it are clunky, I love the annual updates and ways they continually change the platform to make it user friendly. It really feels like they listen to customer suggestions and make changes. Our employees love the self-serve model whereby they can access all their pay information on their own without going to HR.

    Cons

    User customization could use some upgrades. I'd like to be able to change the formatting and most-used columns and set up my dashboard more to my liking. This doesn't mean the software is not usable, it's just a bit clunky and means I do not work as quickly as I'd like.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brian from Keller

    Specialty: Food / Beverage

    Number of employees: 11-50 employees

    May 2018

    Excellent On Our Small Scale

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    BrightPay has eliminated the middleman of paying your staff. It is a simple, clean and fast way to manage payroll. We highly recommend it.

    Cons

    The only issue we have come across as the delay between scheduling and payout for staff. We feel that this time could be quicker in processing.

    This review was submitted organically. No incentive was offered
    Review Source
  • Penny from Outerbridge Ltd

    Specialty: Software / Technology

    Number of employees: 2-10 employees

    April 2018

    Brightpay has completely taken away our payroll headaches

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    It's easy to set up, easy to use, really quick and plenty of functionality. So much better than HMRC's software, and it makes payroll a breeze. Saves loads of time.

    Cons

    It's only free to use if you have up to 3 employees (including leavers during the year). No backups unless you pay for Brightpay Connect.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Hailey from Kroger

    March 2018

    The overall features of this software is superb.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can customize and design different features and featuring a customized plat form. This can be upgraded.

    Cons

    The reports could be easier and customer service after working hours due to the overnight employment.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kayla from Uptime Energy

    March 2018

    I love BrightPays ability to be integrated into other CRM platforms

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Can customize and design different features, apps, taps, fields and forms. Providing a customizable platform, this can be mutated whenever the need arises. Responsive website can detect and respond to device need as required, which means flexibility of mobile platforms is available and will provide ease to mobile operators.

    Cons

    Customers can be allowed to view tickets related to their sites, and view the status of resolution of their tickets. This will discourage the customers to directly contact their area managers and wasting their time. Customers can provide feedback and acknowledgment of their tickets.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Paulino from Armario Joyería

    Number of employees: 11-50 employees

    March 2018

    In my point of view this is the best software when talking about payment methods

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a tool that loads all kinds of functions, with which it becomes very simple the payment processes, therefore you get higher sales

    Cons

    Definitely nobody likes to wait at the time of making a purchase, everything must be done quickly and efficiently and that is a small weak point as we have presented some reboots of the app at times when we need it most

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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