BrightPay
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Most Helpful Reviews for BrightPay
1 - 5 of 288 Reviews
Andrea
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Best payroll for small companies
Very good value for money, not complicated at all.
PROSVery easy to use, much easier than Sage payroll. Had the free version before and even the support then was second to none. You write an email and in less than a day they get back to you whether you’re a paying customer or using the software for free. You see straight away when you have to submit to HMRC which is for me the most important part as I don’t want to pay a fine. CIS is very easy to do. I’m in my third tear with BrightPay and never had a fault in the software whereas with sage it happens frequently.
CONSThere is nothing I don’t like, the least I would say that you have to download a new version with every tax year and not just an update.
Mark
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2023
Cheap and easy to use. Could do with more customisation options
It does the job and is straightforward to use.
PROSInexpensive and talks directly to payroll software.
CONSLacking on customisation and some of the more advanced features available in other software
Reason for choosing BrightPay
Value for money and integration with payroll software
Reasons for switching to BrightPay
We changed our payroll software
Vendor Response
Hi Mark, thank you for your review and recommendation. It would be great to hear your customisation suggestions if you could email us at marketing@brightsg.com and we can add them to the development list.
Replied February 2023
Chris
Retail, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2018
Pretty good experience overall
The interface and usability of this product is very well done and makes it enjoyable to use on a day to day basis.
CONSThe customer support is below average at times when I or my employees have had urgent questions and concerns.
Jonathan
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Bright day cause of brightpay
I've tried a lot of payroll software and bright pay has the easiest software to navigate its a user friendly and covers almost all of the payroll concerns
CONSwhat I wish brightpay must have is the capacity to trace back or correct some input of records foe example some alteration may have done but it is hard to trace back the records.
George
Accounting
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2016
Thumbs up for BrightPay
I like that's it's so easy to use. You don't need to have payroll experience. Brightpay alerts you need to send through your RTI and pension contributions. It also is free for auto enrolment. My previous payroll software were charging extra for auto enrolment. I've been using Brightpay for over 3 years. I pleased to say they have never increased their prices. It's an excellent product. The developers clearly have the end user in mind. If you get stuck their help guides are fantastic. 10/10
CONSThere's nothing I don't like about it. Brightpay keeps up to date. New features are being added all the time. I can't think of a single thing that I don't like about it.