BrightPay

RATING:

4.86

(286)

About BrightPay

BrightPay, winner of Payroll Software of the Year 2018 is a payroll and automatic enrolment software that makes managing payroll easy. BrightPay is one of Ireland and the UK’s market payroll software providers for accountants and businesses helping your business comply with auto enrolment and run an efficient and accurate payroll. The safe, secure and intuitive payroll software minimises payroll administration helping you pay employees, automate tax calculations, and submit to HMRC. The innovative payroll software features automate key processes to help you run an efficient business or payroll bureau service. BrightPay Connect is an add-on that allows you to publish payslips, P60s and client payroll reports electronically from within your BrightPay payroll softwar...

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

BrightPay Pricing

All prices are per tax year and exclude VAT. BrightPay's optional add-on product, BrightPay Connect is billed on a monthly subscription, based on usage where you only pay for what you use. The usage subscription model is based on the number of active employees in the billing month.

Starting price: 

£59.00 per year

Free trial: 

Available

Free version: 

Not Available

Employee details
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BrightPay Reviews

Overall Rating

4.86

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 286 reviews

James

Company size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 6 months

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2017

Brightpay Payroll

I had been a Sage 50 Payroll customer for around 20 years but found it getting ever more expensive and difficult to get in touch with customer care when you needed them with lengthy waits on hold. I needed to renew my Sagecover and they wanted to put me onto a monthly subscription, the amount they wanted just did not represent good value for money to me so I started to look at other options which was a big decision after using the same software for so long and having to learn another product from scratch . I trialed Moneysoft which also gets good reviews but I didn't really like the very old fashioned 1980's looking interface very much although it did the job. Then I tried Brightpay and was immediately impressed, it covers all the features I need including RTI and Auto Enrollment at a fraction of the price of Sage for the amount of employees I have. Moving data from Sage and setting things up took a little bit of time but this was mostly double checking everything was correct. The user interface is great and I find it easy to use, it's not quite so in depth as Sage so maybe misses a few features but this makes it less cluttered and easy to learn and operate. Also there's no need for dedicated stationery everything can be produced on plain paper which is another cost saving. I had a couple of initial queries and customer care answered these promptly. I would highly recommend this product, it's fantastic value for money.

Pros

Nice modern user interface. Easy to learn and operate. Covers RTI and Auto Enrollment. No need for dedicated stationery. Excellent value for money. Fixed yearly fee includes all legislation and feature updates and support.

Cons

Would be nice to be able to attach documents to employee records i.e. contract of employment, disciplinary letters, etc.

Eamonn

Company size: 2-10 employees

Time used: Less than 6 months

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2016

Brightpay Auto Enrolment and RTI Ready Payroll software

I have never come accross such a user friendly software product. Every box and heading is self explanatory. Transfer from Basic PAYE Tools, set up and running has been so easy. The software is completely free for up to 3 employees. This suited us initially. Any small queries I have had have been dealt with in a timely and efficient manner demonstrating how utterly professional and committed to excellent customer service Brightpay are. Although Brightpay were already linked to about 10 Pension providers (including NEST, Peoples and NOW), we decided to use an Auto enrolment pension scheme which wasnt yet linked to the software but Brightpay developers worked like trojans to get it up and running in time for our staging date. There were a few teething problems with online pension contribution filing, but I just had to send a copy of my files by email so the developers could see what was going wrong. It was a simple password error. By the end of the day it was all sorted and has been running smoothly ever since. This was Excellent service above and beyond the call of duty, and considering we had not paid a penny for use of the software.

Pros

If an employee has a fixed salary each month this is shown automatically on each payroll day so no further entries need to be done. The HMRC and Pension Scheme id and passwords need to be entered only once in the set up. Then a simple click on the send button is done for all future submissions. Massive time savings. Each employee has a holiday and sick day calendar which recalculates holidays remaining or if SSP is entitled to automatically. Transferring mid year from another payroll product is simple.

Gregory

Company size: 501-1,000 employees

Industry: Marketing and Advertising

Review Source 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

November 2019

Another payroll software company....

Pros

Easy to use and navigate the interfaces. Gets the job done.

Cons

Not as robust as ADP or Paychex or even some of the newer apps that have popped up.

George

Industry: Accounting

Time used: More than 2 years

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4.5

FUNCTIONALITY

5

July 2016

Thumbs up for BrightPay

Pros

I like that's it's so easy to use. You don't need to have payroll experience. Brightpay alerts you need to send through your RTI and pension contributions. It also is free for auto enrolment. My previous payroll software were charging extra for auto enrolment. I've been using Brightpay for over 3 years. I pleased to say they have never increased their prices. It's an excellent product. The developers clearly have the end user in mind. If you get stuck their help guides are fantastic. 10/10

Cons

There's nothing I don't like about it. Brightpay keeps up to date. New features are being added all the time. I can't think of a single thing that I don't like about it.

Andrea

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2018

Best payroll for small companies

Very good value for money, not complicated at all.

Pros

Very easy to use, much easier than Sage payroll. Had the free version before and even the support then was second to none. You write an email and in less than a day they get back to you whether you’re a paying customer or using the software for free. You see straight away when you have to submit to HMRC which is for me the most important part as I don’t want to pay a fine. CIS is very easy to do. I’m in my third tear with BrightPay and never had a fault in the software whereas with sage it happens frequently.

Cons

There is nothing I don’t like, the least I would say that you have to download a new version with every tax year and not just an update.

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