BrightPay

RATING:

4.9

(288)

About BrightPay

BrightPay is one of the leading payroll software in the UK, it is fully HMRC-recognised and RTI-compliant. The cloud-based software offers capabilities such as: • Real-time changes • Multi-user accessibility • Multiple pay schedules • The ability to process payroll from an internet browser • Automatic data backups • Accounting software integrations • Automatic enrolment functionality • Pension provider integrations • Payslip distribution • Customised reports • Expenses and benefits • Monthly and annual billing options

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
You can access BrightPay from anywhere, at any time, once you are connected to the internet, simply open your browser and log in.

BrightPay Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for BrightPay

1 - 5 of 288 Reviews

Andrea

Construction, 2-10 employees

Used weekly for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Best payroll for small companies

Very good value for money, not complicated at all.

PROS

Very easy to use, much easier than Sage payroll. Had the free version before and even the support then was second to none. You write an email and in less than a day they get back to you whether you’re a paying customer or using the software for free. You see straight away when you have to submit to HMRC which is for me the most important part as I don’t want to pay a fine. CIS is very easy to do. I’m in my third tear with BrightPay and never had a fault in the software whereas with sage it happens frequently.

CONS

There is nothing I don’t like, the least I would say that you have to download a new version with every tax year and not just an update.

Mark

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Cheap and easy to use. Could do with more customisation options

It does the job and is straightforward to use.

PROS

Inexpensive and talks directly to payroll software.

CONS

Lacking on customisation and some of the more advanced features available in other software

Reason for choosing BrightPay

Value for money and integration with payroll software

Reasons for switching to BrightPay

We changed our payroll software

Vendor Response

Hi Mark, thank you for your review and recommendation. It would be great to hear your customisation suggestions if you could email us at marketing@brightsg.com and we can add them to the development list.

Replied February 2023

Chris

Retail, 2-10 employees

Used monthly for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2018

Pretty good experience overall

PROS

The interface and usability of this product is very well done and makes it enjoyable to use on a day to day basis.

CONS

The customer support is below average at times when I or my employees have had urgent questions and concerns.

Jonathan

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Bright day cause of brightpay

PROS

I've tried a lot of payroll software and bright pay has the easiest software to navigate its a user friendly and covers almost all of the payroll concerns

CONS

what I wish brightpay must have is the capacity to trace back or correct some input of records foe example some alteration may have done but it is hard to trace back the records.

George

Accounting

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2016

Thumbs up for BrightPay

PROS

I like that's it's so easy to use. You don't need to have payroll experience. Brightpay alerts you need to send through your RTI and pension contributions. It also is free for auto enrolment. My previous payroll software were charging extra for auto enrolment. I've been using Brightpay for over 3 years. I pleased to say they have never increased their prices. It's an excellent product. The developers clearly have the end user in mind. If you get stuck their help guides are fantastic. 10/10

CONS

There's nothing I don't like about it. Brightpay keeps up to date. New features are being added all the time. I can't think of a single thing that I don't like about it.