TimeForge Software

TimeForge Software

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About TimeForge

TimeForge is a workforce management (WFM) solution that helps HR professionals and business operators with applicant tracking and onboarding, attendance, absence management, employee scheduling, sales and labor reporting, HR certification and document tracking, and payroll processing - all from a centralized dashboard. TimeForge's AutoScheduler feature enables professionals to forecast and create schedules in minutes, which can then be emailed or texted to employees. The attendance module tracks clock-in and clock-out times. With fingerprint scanners and time clocks, managers can enforce their schedules and track time and attendance with ease. The Human Resources module provides one-click hire and fire functionality, as well as managing onboarding documents, certificat...
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TimeForge User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 23 reviews

Joe

Company size: 5,001-10,000 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Time Forge Review

WE were wasting a ton of money on employees taking longer than scheduled breaks. Also we did not have a system to track PTO efficiently and with Time Forge we have that in place now.

Pros

The Program is very easy to use and was very easy to roll out. There was nothing complicated about program at all. IF three were questions the support staff was always willing to do anything needed to resolve any issue that may arise.

Cons

There was only one feature that could be better and that was the ability slid schedules on a schedule bar to accept the changes that needed to be made on a schedule. Everything else works GREAT!

Reasons for choosing TimeForge

The Company has a Great support staff and the owners of the company are involved in the day to day operation of the company and really cares about all of their customers.

Reasons for switching to TimeForge

IT was a huge cost savings and the ability to do thousand more things than we were able to do with ATD.

Response from TimeForge

Joe - thank you for the kind words! We appreciate your feedback on the scheduling slider - have you seen the new slide-around-shift tool? We've asked your team lead to contact you and walk you through how to use it - we think it's a game-changer (but we're pretty biased!) We'd love your feedback to see if it does what you need. As always, please don't hesitate to reach out to support@timeforge.com with any suggestions on how we can continue to improve our platform. Thanks again!

Replied August 2021

Tessa

Company size: 51-200 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Fantastic team & product!

We could not have had a better implementation team! As we were a startup, opening a Kitchen & Market mid pandemic, we had a lot of ground to cover. We are so grateful to have [SENSITIVE CONTENT] on our side leading the charge with our implementation. They are team players and go above and beyond to ensure for seamless experience. We could not have asked for anyone better. Not only that, they are a blast to work with! Thank you!

Pros

TimeForge is intuitive and extremely user friendly. We love the AI technology that helps us make timely data driven decisions on one of our highest operating expenses. Labor scheduling and management can be very complex. We appreciate all the automated features that helps us stay aware of our blind spots and keeps us focused on our Guests. We also love that we can automate and track progress on punch lists, take performance notes, manage our food safety certifications by shift and more! It's evident that this software was built with the end user in mind.

Cons

None- the software met and exceeded our expectations

Reasons for choosing TimeForge

The product features, quality customer service and price

Response from TimeForge

Tessa - Thank you for taking the time to leave a review. Your feedback tells us that we're doing it right, and that's the best feeling in the world! We work hard to over-deliver and we're grateful that you feel we've done that. We've passed along your shout-out to your team lead, and we know they'll appreciate your kind words. If you have any other thoughts on what we can do to better serve you, we'd love to hear it at support@timeforge.com. We grow because of feedback from experienced retailers like you - it's how we're able to help so many businesses overcome HR & Ops challenges. Thanks again!

Replied August 2021

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

November 2018

Saves time!

Love that it makes employee scheduling easier and less time consuming than doing it manually.

Pros

It saves time for typical HR tasks such as scheduling and time management.

Cons

Dislike that it has very limited access through mobile.

Response from TimeForge

Thanks so much for taking the time to leave a review of TimeForge! We took your feedback into account over the past several versions of our applications and we'd love for you to give us another shot. We think you'll love the mobile responsiveness of the platform these days, but would appreciate any feedback you've got - customers like you are what makes us better! Thanks again.

Replied August 2021

Tommy

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Timeforge is worth the money.

Over all Timeforge is the best, and is the easiest software to use. I have tried others but by far its the best.

Pros

The best thing about the software is the ease of doing payroll, and the way it keeps employees from punching in early trying to get overtime.

Cons

The finger print reader doesn't work for everbody. Also the break punch in and out doesn't work right.

Reasons for choosing TimeForge

n/a

Reasons for switching to TimeForge

Timeforage offered more features.

Response from TimeForge

Thanks so much for your feedback, Tommy! We're humbled by your praise, and we appreciate your letting us know about your difficulties with the timeclock. We usually find that a couple of people per location have fingertips that are too callused or smooth to be understood by a scanner, but there are a few things we can do to help alleviate that and make it easier for employees to clock in/out. I've let our support team know, so that they can reach out with some options for you. Regarding the break punch, if you're using the Biopad, we recently made some improvements and fixes that might address your issue. Our timeclock guru will reach out ASAP to make sure your device has been updated to the latest version and to get you any other support you need to make sure you have the smoothest experience possible. If you have any other thoughts on what we can do to improve our software, we'd love to hear them at support@timeforge.com. Thanks again!

Replied August 2021

Ally

Company size: 501-1,000 employees

Industry: Restaurants

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

TimeForge for Restaurants

TimeForge has been a massive help when it came to training and on boarding. They have continued their support throughout our entire engagement with them and have always stepped up to the plate to help us with anything we need.

Pros

TimeForge has been a game changer in our company with scheduling and labour management. It is allowed us to refine our processes for scheduling and to assess business volume levels right down to the details we were never able to get to you previously.

Cons

The training curve can be a bit longer for new team members and for the management level. But once they understand the software it is a game changer.

Response from TimeForge

Thanks so much for taking the time to leave a review, Ally! We're so grateful that you found us a decade ago and trusted us to help your teams. We definitely appreciate your comment on the training curve and internally, we've already been working on some updates to guide new users through the application more smoothly (so that they can get to the "game changer" level asap!). If you or your team have any other thoughts on what we can do to improve our software or service, we'd love to hear them at support@timeforge.com (or reach out to your team lead, of course!). You've always taken the time to share feedback and ideas with us, and we are so much better for it. Thanks again!

Replied August 2021

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