What is TimeWellScheduled?

TimeWellScheduled is a cloud-based time and attendance tracking solution built for organizations of various sizes. With this tool, managers can use a scheduling feature to create, edit, and track scheduling based on organizational needs. TimeWellScheduled includes a timeclock with a real-time dashboard that allows managers to see when employees are working or on break. Employees can clock in/out from various punch clock locations, including desktops and mobile devices. 

Other TimeWellScheduled features include project tracking, asset management, absence planning, detailed reporting, and payroll integrations. Mobile apps are available for iOS and Android devices. Support is available via phone or email. Pricing is per employee on a monthly subsc...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

48 Reviews of TimeWellScheduled

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(22)

22

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 48 results

September 2020

John from Geerlinks Home Hardware Building Centre

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Home Hardware - Multiple Locations

Overall TimeWellScheduled has definitely streamlined our time clock process and after the initial training phase, the staff has taken to the application well and its working smoothly. It was also great to be able to have a centralized dashboard that information could be communicated on that associates could actively see on each log in to stay in-tune with the happenings across the organization. Overall, the application works well and the support is prompt and helpful which is what seals the deal.

Pros

From an administrative standpoint I really appreciated the ability to pivot between instances. Having to work across multiple locations, being able to log in and pivot within the system was very useful and convenient.

Cons

Small inconveniences, such as if an employee accidently selected the wrong answer for the COVID pre-screening, they would be locked out for an entire day. It would be more convenient to be able to actively see check in and check out and COVID notifications in real-time from the dashboard. So you could unblock an associate and allow them to re-engage. Minor but it can be inconvenient because once the associate cannot log in again, we have to notify payroll and take other steps spending time on the correction if a mistake was made. Additionally, it would be nice to be able to edit a shift even if the day has begun and an associate has already clocked in. I had a situation where a shift was scheduled, an associate clocked in (their first day), we found that they needed to depart early. Normally you would have an associate clock out and write a note as to why. However, if you have a new associate who is not familiar with the system, it would be much easier for them if I could have modified the shift preventing the early-exit notification to prevent confusion/worry in a new associate. This is a preference on how it could work smoother, without adding additional time on the businesses part to make corrections after the fact or approve early exit, etc.

July 2020

Shannon from Canadian Tire

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2020

Great Time Saver

The biggest problems that we solved are those who would abuse the breaks and take longer than they should. Now with it being tracked, we are easily able to crack down on those employees before it becomes a big issue. Overall everyone loves the system. It is so much easier to keep track of staff and watch the communications between managers and employees to ensure that everything is respectful and proper. The staff love the ability to be able to see their schedules at home and to be able to book time off without fear of a piece of paper being lost. I am very glad I pushed to have this program in our store.

Pros

I like how it saves me time doing my productivity report where everyone can sign-in in different departments and their hours goes to that department. It also saves time for payroll as well and works great transferring to our Payworks account. One of the other main benefits is knowing who is scheduled for that day, who is on break, etc. In case of an emergency, a roll call is very efficient with this program. I love how easy it is to track the breaks for staff to ensure they are not taking longer than scheduled.

Cons

We do experience some issues connecting to the server and when that is down it is harder to keep track of everyone. I also would like to see an improvement in the absence request page where it could be adjusted to having no two people whose main department is the same, ask for the same dates off. It would be great for all parties involved if that was an option.

Reasons for Choosing TimeWellScheduled

TimeWellScheduled is part of the CTDA's preferred vendors and I liked their program better than HRmax. I had used both before at a previous store. TimeWellScheduled offered much better customer service and assistance when needed.

August 2020

Nick from Canadian Tire

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

August 2020

Retail use

It works well for our retail store and with employees that are tech savvy and not so tech friendly alike.

Pros

Software is easy to navigate with little to no issues in moving between pages. Layout and colors make it easy to use for beginners with a short learning curve. Built in functionality works well for day to day use.

Cons

Bugs do exist like most softwares although some simple ones could be managed better by the support team. Development of a fully functional phone app is almost required at this point and this software lacks that.

August 2020

Gabriele from Candian Tire #014

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

3.0

August 2020

Time well Scheduled

An easy way to communicate schedules and requests with staff in a centralized location and easy accessibility.

Pros

Integration to the business was easy and quite seemless. Changeover was done quickly and efficiently. Support was available when needed. Provides your basic functions for scheduling purposes.

Cons

Could use additional key features and functions from an administrative perspective Difficult to navigate through all the layers of content to find what you are looking for

Reasons for Choosing TimeWellScheduled

Due to the number of other Canadian Tire stores already using the system

Response from TimeWellScheduled

Replied August 2020

Hi Gabriele thank you for the review

August 2020

Jeff from Canadian Tire

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2020

A must for any small to medium business

TWS took the tedious process of scheduling and made it fast and easy. It put schedules online in a secure website, and allowed staff to receive email reminders of when they worked. It is a great tool that I would recommend for any business looking to improve their scheduling and get some of their time back.

Pros

TimeWellScheduled is an invaluable scheduling solution for any small to medium sized business. The tracking tools for time off and availability requests are a lifesaver, the flexible departments and shifts made scheduling staff easy and efficient, and the reporting options for things like late/missed days were nice to have. Staff also seemed to appreciate the functionality such as getting an email with their shifts, automatic notification of any changes, and easier shift switching.

Cons

TimeWellScheduled's biggest gap is the lack of an iOS/Android app to complement the web experience. A native app with push notifications would take TWS from good to great. The software does have some bugs and inconsistencies that are occasionally annoying, but far from deal breakers. Overall TWS lacks the "polish" of some other alternatives, but it offers a far more attractive price, a stronger and more powerful feature set, and a really amazing team who are super willing to help.

Response from TimeWellScheduled

Replied August 2020

Hi Jeff thanks for the feedback, an app is on the way. We just added facial recognition due to COVID so it delayed our employee app, but it's coming ASAP.