TrackSmart.com Software


 

TrackSmart is a cloud-based time and attendance management solution for small and mid-size businesses. It can be used in industries such as healthcare, restaurant, retail, office and warehouse.

TrackSmart Attendance helps users track employee time off requests, such as vacations and sick days. The solution enables managers to view timesheets as well as run detailed reports and maintain employee records. With TrackSmart TimeClock, the employees can clock in and out. It also allows managers to approve time-off requests. The system prevents employees from clocking in early and it manages payroll as well.

TrackSmart Scheduling helps managers plan work shifts and let employees see their schedules from any smart device 24/7. It also allows employees to communicate with each other and swap shifts from within the system.

TrackSmart uses SSL encryption as well as permission-based access to ensure the protection of employee information.

 

 

TrackSmart.com - Time clock
 
  • TrackSmart.com - Time clock
    Time clock
  • TrackSmart.com - Time clock dashboard
    Time clock dashboard
  • TrackSmart.com - Schedule
    Schedule
  • TrackSmart.com - Scheduling dashboard
    Scheduling dashboard
  • TrackSmart.com - Tracking calendar
    Tracking calendar
  • TrackSmart.com - Attendance dashboard
    Attendance dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

214 Reviews of TrackSmart.com

 

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Software Advice Reviews (2)
More Reviews (212)

Showing 1-2 of 2

Bernadette from Mitsubishi Tanabe Pharma Development America
Specialty: Pharmaceuticals
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

HR App

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This systems needs vast improvement for people who must leave town immediately and do not have time to update the system until their return to the office.

Cons

You cannot retroactively enter bereavement leave. You cannot cancel PTO requests after they have been approved and the start date has passed. Also, do not indicate company holidays to prevent using PTO when day is already given off.

Review Source
 
 

Florence from Bella Cosa Jewelers
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

TrackSmart for time & attendance

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have been using TrackSmart for several years and am pleased with the software for tracking time off and attendance. Reports are easy to run and offer different types of information.

Pros

Very easy to use. Various report options, easy to run. Good applications

Cons

None

 
 
 
Showing 1-20 of 212

Kris from Espyr

April 2018

April 2018

Track Employee PTO

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support
Pros

Employee's like the mobile app and how easy it is to request time off. As an administrator I like all the available reports and that I can download them as Excel documents for easy editing.

Cons

As an admin I don't like that we cannot modify the time off banks. The only one we use is "PTO" and I'm having to constantly go in and modify accepted time to reflect the correct time off bank otherwise the employee's accrual will be wrong.

Review Source: Capterra
 

Ben from Top Floor Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very simple to use and a great way to track approvals for time off

Ease-of-use

Functionality

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Quality
Pros

Simple interface, an end user really only needs to use a single screen with a basic form on it which creates a new request. On the same screen, you can see your existing requests and whether they're approved or not. The ability to notify another email address about time off requests is handy (for a spouse for instance).

Cons

The feature set is basic (though this may be all that most people need). The interface is functional, but not very pretty.

Review Source: GetApp
 

Roy from Rock Solid Accounting and Tax Services

March 2018

March 2018

A great upgrade for our company. Saves us money on what we were paying and has more functionality.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Affordable time tracking and compliance software

Pros

The included options are great as far as being able to assign supervisors/teams/locations. The summary screen is helpful when running payroll. Adding new employees or editing them is simple and quick.

Cons

The notifications could be better when someone has submitted their time. Have to go to different screens to see completed shifts versus an in progress one. Not handy for an employee to submit a punch correction, to a supervisor to approve

Review Source: Capterra
 

ashley from Tribe of Florida
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great for All Companies

Ease-of-use

Functionality

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Pros

This product is fantastic for helping organize employees scheduled days off, personal inflammation, birthdays and so much more

Review Source: Capterra
 

Jason from West Ridge Church Inc.

February 2018

February 2018

Great to have as an on-the-go app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

If you're employer uses Tracksmart for PTO and logging hours, this is a great app to be able to handle hours and/or off days while mobile. The UI is relatively easy to use and you are able to do most of what you can on the their website.

Cons

The navigation menu is a little clunky and has a "dated" feel to it, but still ultimately does the job.

Review Source: Capterra
 


January 2018

January 2018

Does a great job of streamlining time sheets/calendar/time-off requests.

Ease-of-use

Functionality

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Value for Money

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Pros

For a long time, this process was all done on paper in our office. Tracksmart was a game changer for us, allowing us to streamline how we manage time sheets, time off requests, and seeing a up-to-date calendar of who's out of the office.

Cons

I really wish there was a way to get an email notification for when a Time Sheet has been submitted. Also, wish there was a good mobile app to be able to manage entries and requests.

Review Source: Capterra
 

Angela from ASALH

January 2018

January 2018

Tracksmart is great!

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Tracksmart is great for small business! We have a staff of under 20 and use the Attendance to track time in and out for each employee.

Cons

Tracksmart is great the only thing I would change is the the way the 40hr week is split up. Once it¿s submitted you can¿t go back.

Review Source: Capterra
 

Jenny from A/R Funding
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

We use TrackSmart to manage our employees time off.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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I love that I don't have to manually keep track of our employees' time off. It's easy to make calculation errors when doing it by hand. It's also a great tracking tool because it allows us to see which day an employee submitted a request for time off.

Pros

It's very easy to use. Our employees can look at the calendar to see what days are available to take since we can only have one person per department gone at one time. The reports are very helpful as well.

Cons

The program doesn't link with Outlook so when I approve someone's time off, I have to go to the Executive's calendar and put it there as well. It would be great if they would link. The other problem is that the employees can only see that another employee's name is on a date, not if they're taking the whole day or just two hours for a doctors appointment.

Review Source: Capterra
 

angie from Biztek Solutions, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

easiest app on the market so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Very easy to track punches when employees are working remotely or out in the field. Also includes mileage!

Cons

When clocking out for lunch, unable to see what time you punched out. It would also be nice to see after the punch how long you worked that day.

Review Source: Capterra
 

Angela from Association for the Study of African American Life & History
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

This software is amazing. It is great for keeping up employee time off, PTO, sick leave and holiday pay.

Cons

The thing I am less fond of about the track smart ware software is I wish it was a tutorial to use to show employees how to use and creatban account.

Review Source: Capterra
 

Tammy from Blue Dolphin Screenprint & Emb
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

TrackSmart Attendance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

It's a great place to enter all my employees and keep tracking of who is here and who is not and why.

Pros

Easy to use for the most part. It's fairly user friendly and it's easy to understand how to mark an employee

Cons

Stalls a lot and the customer service reps just seem to blame my computer for that, even though my other visits to websites don't have the same issues. Also has some glitches. I also wish I could create some of my own categories. If the glitches were gone, I could create my own category and it didn't stall so much I would absolutely love it.

Review Source: Capterra
 

Angela from Association for the Study of African American Life and History
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Track smart is awesome, my company has been using it for 3 years now.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

What i like most about the track smart software is it is extremely easy to navigate. Users in the office do not have any issues recording their time

Cons

The least thing I find less admirable about the tracksmart software is the way the overtime is calculated

Review Source: Capterra
 

Angela from Biztek Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to use and understand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

extremely user friendly. anyone and everyone can use this app. Perfect for small to medium sized companies.

Cons

unable to see clock in and out times on mobile device. would be a great feature for users to keep track of what time they clocked out for lunch.

Review Source: Capterra
 

Becky from charm city puppies
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great experience with Track Smart Scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I have been using this scheduling system for a few years and I love it! It makes it very easy for my employees to request off and for myself to make our weekly schedule!

Pros

easy to use

Cons

n/a

Advice to Others

n/a

Review Source: Capterra
 

Stacey from Stan Greer Millworks
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great Software, Updates would make it even better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I use track smart for our business of 50 employees. It has freed up time for processing and tracking vacation accruals for sure. It also makes it a breeze to see who else is off when you receive a vacation request. Potential conflicts or other company events that may be going on. This is wonderful and leaves little room for conflicting vacation schedules. One improvement that could be made to make life easier for the admin is to have each employees time off bank balances show on the employee list screen. So that I don't have to research each employee individually to find balances. A quick glance at the employee screen for that important info would be great! Otherwise a great software.

Pros

How easy it is for employees to input their requests

Cons

Managers cannot edit or adjust their employee requests for them.

Advice to Others

Make it so that managers can adjust time off requests for their employees
Make bank totals available on the employee list screen.

Review Source: Capterra
 

Vicki from Crossroads Community Church
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our church office staff uses this program to track daily work hours and time off. It's very easy to use.

Pros

easy to use

Review Source: Capterra
 

Duchess from Regal Hearts Senior Companion Services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Tracksmart Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

I have been using this software for a little over six months and it has been a huge help for a first time business owner. There is one thing that I absolutely hate and that is not being able to delete past employees and employee prospects that didn't work out.

Pros

I like the scheduling format most and how easy it is to change.

Cons

I dislike not being able to delete past employees and past employee prospects. That is a real pain!

Review Source: Capterra
 

Steven from CSE Security Services

December 2016

December 2016

Tracksmart scheduling

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Tracksmart has helped our business minimize the time we spend scheduling our employees and has made a huge difference with the Time Clock in and out feature minimizing the need for our employees to drive to the office to complete a time card when they can do it in the field.

Review Source: Capterra
 

Alecia from NBACL
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Runs great reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

It's a simple way for us to track our employees time, start date and vacation, sick time etc. It would be nice to have some additional features but understand how to use it the way it is. Example: It would be nice to be able to show what will be the total annual accumulation of vacation time at a glance in advance of the time being added monthly.

Pros

Running reports

Cons

Not being able to see total annual vacation allotment in advance of the time being added to the bank's monthly - it was set up this way for a reason but would be nice to have that one added feature rather than have to do math each time

Review Source: Capterra
 

Elias from Ovit
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Best Value for Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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The scheduler is the easiest to use among any other program that I had tried in the past. I am managing over 90 employees in 10 different sites, with minimum effort. I strongly recommend it.

Pros

Ease of use

Cons

Customer Support

Advice to Others

Needs to update some features, like the auto scheduler. It does not work as is should.

Review Source: Capterra
 
 
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