TrackSmart.com Software


 

TrackSmart is a cloud-based solution that features employee time-tracking and scheduling tasks. TrackSmart Attendance helps users track employee time off request, such as vacations and sick days. Users can easily manage time-off requests and time sheets, run detailed reports and maintain employee records.

With TrackSmart TimeClock, employees clock in and out, and managers approve the records. The system can prevent employees from clocking in early, and it manages payroll as well.

TrackSmart Scheduling helps users plan work shifts and lets employees see their schedules from any smart device 24/7. Plus, employees can communicate with each other and swap shifts from within the system.

TrackSmart uses SSL encryption as well as permission-based access so employee information is confidential and protected.

 

 

TrackSmart.com - Time clock
 
  • TrackSmart.com - Time clock
    Time clock
  • TrackSmart.com - Time clock dashboard
    Time clock dashboard
  • TrackSmart.com - Schedule
    Schedule
  • TrackSmart.com - Scheduling dashboard
    Scheduling dashboard
  • TrackSmart.com - Tracking calendar
    Tracking calendar
  • TrackSmart.com - Attendance dashboard
    Attendance dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

200 Reviews of TrackSmart.com

 

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Software Advice Reviews (1)
More Reviews (199)

Showing 1-1 of 1

Florence from Bella Cosa Jewelers
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

TrackSmart for time & attendance

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have been using TrackSmart for several years and am pleased with the software for tracking time off and attendance. Reports are easy to run and offer different types of information.

Pros

Very easy to use. Various report options, easy to run. Good applications

Cons

None

 
 
 
Showing 1-20 of 199

Jenny from A/R Funding
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

We use TrackSmart to manage our employees time off.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Value
Support

I love that I don't have to manually keep track of our employees' time off. It's easy to make calculation errors when doing it by hand. It's also a great tracking tool because it allows us to see which day an employee submitted a request for time off.

Pros

It's very easy to use. Our employees can look at the calendar to see what days are available to take since we can only have one person per department gone at one time. The reports are very helpful as well.

Cons

The program doesn't link with Outlook so when I approve someone's time off, I have to go to the Executive's calendar and put it there as well. It would be great if they would link. The other problem is that the employees can only see that another employee's name is on a date, not if they're taking the whole day or just two hours for a doctors appointment.

Review Source: Capterra
 

Ashley from Seminole Tribe of FLorida Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Tracksmart Makes it Easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Easier to keep track of employee information.

Pros

I love that the site is super easy to use. Everything you need can be found very quickly. It helps keep track of everything that I sometimes cant.

Cons

Sometimes the software will kick me out at random times and I will have to login and get back to the spot that I was working with.

Review Source: Capterra
 

angie from Biztek Solutions, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

easiest app on the market so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

Very easy to track punches when employees are working remotely or out in the field. Also includes mileage!

Cons

When clocking out for lunch, unable to see what time you punched out. It would also be nice to see after the punch how long you worked that day.

Review Source: Capterra
 

Angela from Association for the Study of African American Life & History
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support
Pros

This software is amazing. It is great for keeping up employee time off, PTO, sick leave and holiday pay.

Cons

The thing I am less fond of about the track smart ware software is I wish it was a tutorial to use to show employees how to use and creatban account.

Review Source: Capterra
 

Tammy from Blue Dolphin Screenprint & Emb
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

TrackSmart Attendance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great place to enter all my employees and keep tracking of who is here and who is not and why.

Pros

Easy to use for the most part. It's fairly user friendly and it's easy to understand how to mark an employee

Cons

Stalls a lot and the customer service reps just seem to blame my computer for that, even though my other visits to websites don't have the same issues. Also has some glitches. I also wish I could create some of my own categories. If the glitches were gone, I could create my own category and it didn't stall so much I would absolutely love it.

Review Source: Capterra
 

Angela from Biztek Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to use and understand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

extremely user friendly. anyone and everyone can use this app. Perfect for small to medium sized companies.

Cons

unable to see clock in and out times on mobile device. would be a great feature for users to keep track of what time they clocked out for lunch.

Review Source: Capterra
 

Becky from charm city puppies
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great experience with Track Smart Scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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I have been using this scheduling system for a few years and I love it! It makes it very easy for my employees to request off and for myself to make our weekly schedule!

Pros

easy to use

Cons

n/a

Advice to Others

n/a

Review Source: Capterra
 

Stacey from Stan Greer Millworks
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great Software, Updates would make it even better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use track smart for our business of 50 employees. It has freed up time for processing and tracking vacation accruals for sure. It also makes it a breeze to see who else is off when you receive a vacation request. Potential conflicts or other company events that may be going on. This is wonderful and leaves little room for conflicting vacation schedules. One improvement that could be made to make life easier for the admin is to have each employees time off bank balances show on the employee list screen. So that I don't have to research each employee individually to find balances. A quick glance at the employee screen for that important info would be great! Otherwise a great software.

Pros

How easy it is for employees to input their requests

Cons

Managers cannot edit or adjust their employee requests for them.

Advice to Others

Make it so that managers can adjust time off requests for their employees
Make bank totals available on the employee list screen.

Review Source: Capterra
 

Vicki from Crossroads Community Church
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our church office staff uses this program to track daily work hours and time off. It's very easy to use.

Pros

easy to use

Review Source: Capterra
 

Duchess from Regal Hearts Senior Companion Services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Tracksmart Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using this software for a little over six months and it has been a huge help for a first time business owner. There is one thing that I absolutely hate and that is not being able to delete past employees and employee prospects that didn't work out.

Pros

I like the scheduling format most and how easy it is to change.

Cons

I dislike not being able to delete past employees and past employee prospects. That is a real pain!

Review Source: Capterra
 

Steven from CSE Security Services

December 2016

December 2016

Tracksmart scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracksmart has helped our business minimize the time we spend scheduling our employees and has made a huge difference with the Time Clock in and out feature minimizing the need for our employees to drive to the office to complete a time card when they can do it in the field.

Review Source: Capterra
 

Alecia from NBACL
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Runs great reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a simple way for us to track our employees time, start date and vacation, sick time etc. It would be nice to have some additional features but understand how to use it the way it is. Example: It would be nice to be able to show what will be the total annual accumulation of vacation time at a glance in advance of the time being added monthly.

Pros

Running reports

Cons

Not being able to see total annual vacation allotment in advance of the time being added to the bank's monthly - it was set up this way for a reason but would be nice to have that one added feature rather than have to do math each time

Review Source: Capterra
 

Elias from Ovit
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Best Value for Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The scheduler is the easiest to use among any other program that I had tried in the past. I am managing over 90 employees in 10 different sites, with minimum effort. I strongly recommend it.

Pros

Ease of use

Cons

Customer Support

Advice to Others

Needs to update some features, like the auto scheduler. It does not work as is should.

Review Source: Capterra
 

Kenia from Central Medical Services of Southern NM
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Easier to manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was a great decision to switch to Track Smart Time Clock, it makes your job a lot easier to manage. I would recommend this product

Pros

Easy to follow

Cons

No comment

Review Source: Capterra
 

Sarina from Greenpath
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Good for small office

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I was managing a team of 10 people and I chose to use this product because of its ease of use when it came to scheduling. It was worth the cost, it allows you to track people's hours and get them to "login" for their shift. The only downfall was that someone could "login" for a shift when they were not working, which made it difficult to keep track of what was real and what was an accident. I would recommend the basic version, first.

Pros

Ease of use with scheduling

Cons

People can accidentally log in for a shift

Review Source: Capterra
 

Paige from The Helmet Center
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

TrackSmart has saved us time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

TrackSmart Scheduling has helped us save time and money. The employees like the ease of use and the ability to see their schedule from a smartphone.

Pros

Ease of use

Cons

Wish we could see the different department schedules on one combined schedule for coverage.

Review Source: Capterra
 

Courtney from Carolina ABA Solutions

December 2016

December 2016

Perfect for my small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

TrackSmart offers the perfect features for me to run my small business. Timeclock is incredibly easy to use and individualize. We are able to train staff in less than 10 minutes and it is reliable every month.

Review Source: Capterra
 

Jessica from PeopleShare

December 2016

December 2016

Cost Effective PTO Management Option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

As a company who processes payroll internally, we were looking for an effective and easy tool to use to manage PTO across our many locations. TrackSmart PTO did just that. It's incredibly simple to use and while we did create a handy guide, most new employees and supervisors hit the ground running on the platform before they've even finished reading it. Our only complaint is that the software is not very customizable and does not offer the option to export PTO days to a calendar like iOS or Outlook.

Review Source: Capterra
 

Deborah from Onesorce Homehealth and Hospice

December 2016

December 2016

Quality Assuarance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We have had nothing but good service with Tracksmart!! Thank You and Happy Holidays We continue to grow and will continue to grow with Tracksmart.

Review Source: Capterra
 

Tracy from MAYWOOD VETERINARY CLINIC

December 2016

December 2016

Tracksmart

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is ok. A little tough to navigate at first. I'm not sure I'll be renewing when my subscription is up.

Review Source: Capterra
 
 
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