UZIO

RATING:

4.5

(95)

About UZIO

UZIO is a cloud-based SaaS platform that provides you with an all-in-one HRIS, Payroll, Time & Attendance solution, and Benefits Management Solution. It is built for businesses of all sizes. Our platform enables businesses to reduce the hassles of managing HR, Payroll, and benefits in silos. This self-service people operations platform empowers businesses to go paperless and navigate the complexities of employee management within a few clicks. UZIO intends to help employers automate HR administrative tasks, regular payroll processing and in turn improve employee experience and productivity. UZIO even enables brokers, PEOs, CPAs, ASOs, and other consultants to match with increasing client expectations and technological advancements in the area of HR, payroll, tax compl...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

UZIO Pricing

Payroll: $4.5/month per employee HRIS: $4/month per employee Benefits Management: $4/month per employee Time Tracking: $2/month per employee

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Available

UZIO time tracking

UZIO Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for UZIO

1 - 5 of 95 Reviews

shawn

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2020

Ease of Use

Positive

PROS

User friendly for clients. User friendly for staff.

CONS

Lacks robust decision support. File feeds are lacking.

Reasons for switching to UZIO

Team at UZIO

Emily

Insurance, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Great Solution for SMBs

Uzio is the perfect solution for our smaller clients who are transitioning away from paper-based enrollments. The basic platform is clean and straightforward, and clients can take advantage of the premium modules as they become more comfortable with online benefit administration.

PROS

Uzio is intuitive and extremely easy to build for our clients. I really appreciate the level of control we have in maintaining the client portals; we can make changes and fix errors instantly instead of waiting days (or longer) for a service team to do it for us. If their are issues we can't resolve on our own, our the Uzio team is extremely responsive and investigates things quickly. They are also very proactive about supporting our needs as brokers and asking for our perspective and input regarding future product enhancements.

CONS

We had difficulty with the payroll integration back when they partnered with Execupay (we have not tested the integration they've since developed in-house).

Vendor Response

Thank you for the positive and encouraging feedback, and we are thrilled to hear how much the Uzio platform has assisted you to manage your benefits business! As of 2020, Uzio Payroll is now developed in-house instead of relying on a third-party provider. As a result, our BenAdmin, HR and Payroll offerings are now fully integrated and in control by our team.

Replied August 2020

Amanda

Insurance, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2020

UZIO Review

UZIO has been great for our smaller groups without a benefits or payroll platform. They way we are established with UZIO, it is a starter system.

PROS

Ease of use on the end user side is great. Auto communication for benefits enrollment is awesome.

CONS

No file feeds with the exception of Discovery Benefits. There is no ADHOC reporting. Proposal set-up can be tedious. Benefit set-up for Disability plans is limited.

Reason for choosing UZIO

Agreement when UZIO was hCentive to establish file feeds with carriers.

Vendor Response

Thanks for the feedback, specifically regarding reports, which we will look to address in a future product release. Additionally, we are always happy to work with the broker to make introductions to your carrier contacts and help you get EDI files established for your book of business.

Replied August 2020

Phyllis

Wholesale, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2020

Uzio Feedback

Overall we have had a positive experience with our transition to Uzion. I will admit it was frustrating at first due to the transition being done right before open enrollment, which caused delays and benefit elections to be entered incorrectly, resulting in multiple corrections after the fact.

PROS

As the Administrator, I am able to log in and act on behalf of the employee. This allows me to assist those employees who may not have access as needed and/or technical skills to navigate the process. I also like the reporting functions, to be able to run reports for employee benefits; to ensure benefit elections match provider billing statements.

CONS

The availability for the administrator to have access to the benefit coverage documents that can only be seen under the employee tab and their individual elected benefits.

Reason for choosing UZIO

We had only used Paycor for a short time frame before switching to Uzio, therefore we were not utilizing it's full potential and was able to integrate the assistance from our benefits broker.

Reasons for switching to UZIO

The change from Paycor to Uzio was recommended by our benefits broker and so that they could assist us with enrollment, benefit updates, and benefits management via the carriers.

Tari

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Uzio

Awesome

PROS

The ease of seeing all the employees and their benefits with payroll deductions as I need them in a weekly process.

CONS

Need some help with reports. I need less information than I get. I only want new changes.