UZIO Software

4.49 / 5 (75)

Our advisors have recommended this product 48 times in the last 30 days

What is UZIO?

UZIO is a cloud-based SaaS platform that provides you with an all-in-one HRIS, Payroll, Time & Attendance solution, and Benefits Management Solution. It is built for businesses of all sizes. Our platform enables businesses to reduce the hassles of managing HR, Payroll, and benefits in silos. This self-service people operations platform empowers businesses to go paperless and navigate the complexities of employee management within a few clicks.

UZIO intends to help employers automate HR administrative tasks, regular payroll processing and in turn improve employee experience and productivity.

UZIO even enables brokers, PEOs, CPAs, ASOs, and other consultants to match with increasing client expectations and technological advancements in the area of HR, pay...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

76 Reviews of UZIO

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(51)

51

4 stars

(15)

15

3 stars

(5)

5

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 76 results

May 2021

Lenin from Infotect Design Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2021

Uzio Producy is Great

Great program for employees and very helpful staff help make this super easy to use. We have been using it for over 2 years for our employees and it has been great. The best part about it is that it's very easy to process and what's even better that is it is even easier to finish. I would be highly surprised if anyone says they have any issues with the platform on their end.

Pros

Uzio is helping our staff quickly apply for all insurances available for themselves and their families. These benefits have been great for our staff and all others interested. We love taking advantage of the offers within Humana for the next year, allowing us to stay healthy and be more diligent in regard to our health.

Cons

I haven't been able to determine what I dislike about this product. It allows you to view employee's birthdays and handle any internal HR questions via the application. Our HR teams would like to see more integration with our Microsoft applications, allowing them to interact with staff more, including scheduling and praising.

June 2020

Danine from Financial Concepts

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Not as easy as it looks

I am using the software to provide online enrollment for clients. I had lots of questions during the process of loading client information. The Uzio team was very responsive and helped me complete the project.

Pros

Once the information is loaded in the system, the employee experience is great.

Cons

It is not as intuitive as I expected. I am unable to customize menus. I needed lots of help setting up a client. Now that I have gone through the entire system it will get easier.

Reasons for Choosing UZIO

Uzio seemed to have more features such as HR components.

Reasons for Switching to UZIO

I wanted more online enrollment capabilities.

Response from UZIO

Replied August 2020

Thank you for your review, and glad to see that you feel more confident in using the system. Given the sheer amount of data requried to get an Open Enrollment operational for a client, we realize the setup process can take some time--which is why we align a dedicated service representative to load your data to the system. If you have any questions about the set up process, you can always reach out to your dedicated service representive.

May 2020

ROBERT from ROBERT J BISHOP INSURANCE AGENCY

Company Size: 1 employee

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

May 2020

DID NOT MAKE FULL DISCLOSURE AT TIME OF PRESENTATION

FINALLY, UZIO CONFIRMED THAT THEY COULDN'T PROVIDE THE BENEFIT COSTS AND EXPLANATION OF THE LTD, BASIC AND VOLUNTARY LIFE. THEY THOUGHT THEY COULD HAVE THESE BENEFITS AVAILABLE IN SEPTEMBER WHICH IS WHAT WE TOLD THE CLIENT BUT NOW THEY HAVE CONFIRMED THAT IT WONT BE AVAILABLE THEN EITHER. AS I WORKED WITH UZIO AND THE STAFF OF THE GENERAL AGENCY, I CAN SAY I HAVE NEVER BEEN SO DISAPPOINTED IN UZIO'S LACK OF CUSTOMER SERVICE. THEY MADE YOU FELL LIKE THEY ARE THE CUSTOMER NOT US. I'VE BEEN AN INSURANCE BROKER FOR OVER 53 YEARS AND THIS IS WITHOUT A DOUBT ONE OF THE WORSE VENDORS I'VE EVER WORKED WITH. I'VE TOLD THE GENERAL AGENT THAT I WILL NOT USE THEM WITH ANY MORE OF MY CLIENTS.

Pros

WHAT THE SOFTWARE WAS PROGRAMMED TO DO WAS OK BUT THE PRESENTATION TO THE CLIENT WAS THAT UZIO COULD COMMUNICATES ALL OF THE EMPLOYERS BENEFITS TO THERE EMPLOYEES. UZIO SHOULD OF FIRST REVIEWED ALL OF THE BENEFITS THE EMPLOYERS WAS OFFERING TO THERE EMPLOYEES BEFORE THE PRESENTATION. IT WOULD OF SAVED A LOT OF EMBARRASSMENT.

Cons

THE SOFTWARE IS WELL SHORT OF BEING ABLE TO COMMUNICATE EMPLOYER BENEFITS TO EMPLOYEES. THIS EMPLOYER OFFERED SEVERAL MEDICAL PLAN OPTIONS, DENTAL, VISION, LTD , BASIC LIFE ALL 100% EMPLOYER PAID PLUS EMPLOYEE AND SPOUSAL VOLUNTARY LIFE. THE SOFTWARE WAS NOT CAPABLE OF SHOWING THE LTD, BASIC AND VOLUNTARY LIFE. I ALSO FOUND THAT THE STAFF WAS NOT FAMILIAR WITH READING AND UNDERSTANDING INSURANCE CONTRACTS. TO MUCH TIME WAS WASTED IN CORRECTING AND EXPLAINING THERE INPUT.

Reasons for Switching to UZIO

THE GENERAL AGENCY I WORK WITH MADE THE SWITCH. I DIDN'T HAVE AN OPTION OR I COULD CHANGE GENERAL AGENCIES.

Response from UZIO

Replied September 2020

We appreciate your inputs, and learned your case in detail, and found that we were requested to upload data of the past 2 years which was not in the same format so it was supposed to be done manually. We had to reload group data 5 plus times due to inconsistent information received from the GA. Our customer success team really tried hard to accommodate the requirements but a few were out of the scope as we discussed initially over the call. We would love to work with you in future as our offerings would grow. For any further assistance, please reach out to info@uzio.com

June 2021

Bryan from TCG Accounting

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Uzio is WAY better than Intuit

[SENSITIVE CONTENT HIDDEN] and his team are doing excellent. Thanks!

Pros

The product is much easier to use than Intuit Online Payroll. The functionality meets the criteria we need and the website is clean. It is simple to use the dashboard and run payroll.

Cons

I wish reports could be bulk downloaded and multi-state withholding was supported.

October 2020

Sandie from GCA Concrete Design LLC

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Awesome company

Love it!

Pros

I love how user friendly it is, even my staff has no issues with using it, which is HUGE!

Cons

Absolutely nothing. We love everything about this system.

Reasons for Switching to UZIO

TriNet is the absolute worst company, terrible customer service.