VidCruiter Software

4.52 / 5 (81)

Our advisors have recommended this product 1 time in the last 30 days

What is VidCruiter?

VidInterviewing by VidCruiter is a video interviewing platform that offers pre-recorded and live video interviewing that can be customized to meet any recruitment scenario and has helped companies of all sizes find better quality applicants in a faster and more cost-effective way. 

VidCruiter allows users to conduct video interviews which helps them to assess candidates based on qualitative data. Users can decide the number of questions to be asked during the video interview and give candidates an option to re-record their answers.Multiple interviewers can participate in an interview and the solution's structured workflow allows them to keep the process uniform for multiple candidates. It also provides users functionalities to share their computer screen...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

79 Reviews of VidCruiter

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(47)

47

4 stars

(30)

30

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 79 results

September 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

VidCruiter Review

I think VidCruiter is easier than other video interview software that is used by the State of Oregon. Though it takes a bit to learn it, I much prefer this application over any of the others I have seen. It is also cost efficient making it affordable for organizations with a limited budget to purchase.

Pros

I like the following features: 1. Customized video templates 2. Recruiter ability to download documents 3. Candidate ability to upload documents 4. Recruiter ability to determine the length of the recording, the number of tries and the preparation time 5. Recruiter ability to set the application to private, thus disabling the video access to applicants who aren't timely 6. Customer support is awesome. Always accessible and timely. 7. Interviewees can view themselves as they interview. I have done video interviews where I am unable to see anything but a black screen. It's weird.

Cons

VidCruiter wasn't the easiest software to learn, however, compared to other video interviewing software that other state agencies use, I like VidCruiter the best from both a recruiter and an interviewee perspective. It seems that every time I change my password, I have issues with the application recognizing the new password and I get locked out. I would like to see the ability to add to an interview module incrementally. As it stands, each time I have new candidates for the same recruitment, I have to create another position with a different number. Sometimes I have to send the invitations to rate several times before the rater receives the email.

Response from VidCruiter

Replied September 2018

Thank you for the review. We are glad to see that you are taking advantage of multiple features. The password issue that you mentioned seems to be a result of your browser not updating your saved passwords. To avoid getting locked out in, we recommend that you verify that the correct password is being saved within your browser. Having to create a new position for each candidate is not a requirement of our system. We recommend that you arrange a call with your dedicated Client Success Manager so that they can help you set up a better process for adding interview modules incrementally. It also sounds like we should arrange a quick call with your IT team to prevent your firewalls from blocking the rating invitations. Stricter security measures are common with our state agency clients, so we often have to coordinate with their IT teams. Feel free to reach out to us directly if you have any other concerns. Our goal is to provide every user with the best experience.

January 2017

Cyndi from Oregon Health Authority

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2017

VidCruiter Review

The advantages of VidCruiter are the benefits the program gives to our hiring managers. They can review interviews at any time and any place as long as they have an internet connection. They aren't limited to sitting at their desks in their offices watching video interviews when other work needs to be more of a priority. Also, any number of managers can review the same recruitment by sending individual links to them. Managers can also review the interviews by question which allows them to view how each candidate answers a specific question making it much easier for them to grade. On the candidate side of the program, the interview can be set up to allow them to make a few attempts before they finalize each question. In addition, it allows the candidates to view the questions in advance to be able to prepare their answer. We receive mixed reviews from managers. Some don't want to use the program while others are excited to try it out. Our recruiters sell the concept of using the program and communicate the advantages to managers. We have had greater success when we provide more information. The downside to VidCruiter is that it is moderately challenging to learn. Once the program is understood, it's fairly easy to navigate but it takes using the program several times to become familiar with it. The user interface is pretty straightforward. In addition, VidCruiter does not have a user manual to refer to in the event of a question, though customer service is usually available to answer questions as they arise. A user manual would be a nice addition. Also, many applicants opt out of interviewing if they have to do it on video. This would be the case with any video interview program. The agency could be missing out on great candidates if the candidate chooses not to interview. Another challenge for applicants is the availability of a computer with a web cam. Our agency will assist with providing a place for those candidates to interview, however, it is an inconvenience for the candidate. Overall, I think VidCruiter is a good program. We have heard from other agencies that use a different program and have heard that it is much more difficult to navigate. This program specifically requires the candidate to download a separate software program to their computer or phone to be able to connect to the program to interview.

Pros

User interface Ease of use for the candidates Ability to have multiple reviewers Candidates can make more than one attempt at each question Customer service is great

Cons

Challenging to learn Candidates may not have access to web cam Candidates opt out of interviewing if they are required to do it on video

Response from VidCruiter

Replied June 2017

Wow, A big thanks Cyndi for that lengthy review. We appreciate your effort. Yes, once the client gets him or her familiarized with the system, everything will surely work smoothly.

January 2020

Sandra from Recruitment Central

Company Size: 2-10 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Time Saving - Amazing Customer Service/Tech Support

Mostly the customer service has been the standout, the platform is excellent but the staff really know the platform and listen to what we need in our process. They also get back to candidates really quickly if they have video problems - it's never the system it's always speed of internet or the user not following instructions. They are so helpful and connected, it's a real pleasure to deal with them.

Pros

Easy to implement, great training that is hands on and personalised not just a video to follow, a human being interacts with you to understand the process and flow you want. Client love the system, saves so much time. Candidates love the speed they can get their information in front of the client. It saves me a lot of time on the phone.

Cons

From an agency perspective I'd like it to be more ATS for the candidates, there are ways around it but it would be great to have one place to move candidates once they are finished to a central point. I don't think this is the point of Vidcruiter so it's really not a con. Just a wish. They are hard to fault and I've used lots of systems.

February 2018

Roxine from ADVANTAGE COMMUNICATIONS INC

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

February 2018

Not very interesting or engaging

Recruiting has been made easier with Vidcruiter.

Pros

I found Vidcruiter to be a novel concept and a helpful element o the recruiting process to an extent.

Response from VidCruiter

Replied March 2018

Hello Roxine, It's unfortunate to see your ratings for Ease of Use, Features & Functionality, and Value for Money considering that we have 7 other reviews from your organization giving us extremely positive reviews. We strive for 100% satisfaction from all of our clients' users, so please let one of your Client Success Managers know how you feel like we can improve. We are proud to offer everything that you see at https://vidcruiter.com/client-experience/ to each of our clients and know that you won't find the same value for the price that your organization is paying anywhere else. I know that your Client Success Managers currently have 2 calls a week with your team to enhance your organization's recruitment process and our team is building 20 custom features based on your organization's requests. We will do everything in our power to ensure that you have the same positive experience as your colleagues, so please let us know how we can help make that happen.

April 2019

Nichola from Advantage Communications Inc.

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

April 2019

Vidcruiter Review

Excellent and would recommend other businesses to become acquainted with this application.

Pros

Awesome application to track applicants, candidates and new employees. Love the ability to rate applicants in the system.

Cons

Recently, notice that I am not able to select any positions on the rating tab to access the interview guide.

Response from VidCruiter

Replied April 2019

Hello Nichola, Thank you for the great review! I am glad to see that you are taking full advantage of both our applicant tracking system and the rating system. In terms of losing access to positions in the rating tab, either someone from your team changed the position's status so that you no longer have access or they disabled the position making it ineligible for additional ratings to be captured. If you needed to continue working with a certain position, you can contact one of your system administrators and they can either re-enable the position or change your permission level so that you can access to them again. Feel free to reach out to us via the platform's built in chat feature or contact your dedicated VidCruiter Client Success Manager if you need to determine which System Administrator(s) that you should be reaching out to. We would also be happy to answer any additional questions that you may have.