VidCruiter Software


 

While many Applicant Tracking systems put a good amount of emphasis on managing resumes and paperwork, VidCruiter takes a completely different approach, revolutionizing the way companies evaluate candidates. By allowing users to watch recorded interviews at their own pace, the system makes the most of the often limited time recruiters have for interviewing candidates and scoring applications.

With VidCruiter, recruiters can decide how many (or how few) questions need to be asked to determine whether or not a candidate is a good fit for a position, and present those questions in each application. From there, applicants can record their answers to each question, allowing recruiters to get the most accurate picture of how applicants present themselves.

Traditional phone interviews, while useful, leave recruiters with only their notes to reference after the call is finished. VidCruiter’s interviews can be replayed as often as needed, so that an applicant’s answers to each question can be properly analyzed. Often, the quality of an applicant can’t always be determined by a resume or application, and VidCruiter does a great job of providing a platform to accurately measure the qualitative data that can be overlooked by more traditional methods.

We like the flexibility of VidCruiter's recorded interviews, and for companies looking to expand internationally, VidCruiter provides an easy way to interview candidates in any time zone. Interviews that catch a recruiter’s eye can be shared with others within the team, and each person evaluating can score and rank the candidate compared to others within the pipeline.

 

VidCruiter - Company dashboard
 
  • VidCruiter - Company dashboard
    Company dashboard
  • VidCruiter - Positions
    Positions
  • VidCruiter - Video interview
    Video interview
  • VidCruiter - Group video interview
    Group video interview
  • VidCruiter - Video response
    Video response
  • VidCruiter - Candidate profile
    Candidate profile
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

59 Reviews of VidCruiter

 

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Software Advice Reviews (12)
More Reviews (47)

Showing 1-12 of 12

Karen from Advantage Communications
Specialty: Telecommunications
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

It provided the structure which was lacking prior to it's implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is very dependable and I do enjoy the ease of use

Pros

Ease of use and dependability, it has made the process so easy and anytime something has to be changed, it is a seamless process

Cons

I really haven't really found anything that was frustrating, or that was unable to be corrected easily.

Review Source
 
 

Anthony from Mastery Charter Schools
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

A great way to learn more about candidates (and their investment in our process)!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've had nothing but incredible support from the VidCruiter team! They've worked with me to find personalized solutions for our hiring processes and have been a real joy to work with!

Pros

VidCruiter allows our recruiters to get strong, additional data points on applicants before investing too much time on a candidate. This ultimately means we can pass better files on to hiring managers. I also believe that the ease with which candidates use the platform increases their confidence in our organization as talent-minded.

Cons

In order to use the product in the most effective way possible I do need to have a strong organizational system to manage it. Our version doesn't sync neatly with our applicant tracking system.

 
 

TSE THENG from Digi-X
Specialty: Telecommunications
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Not User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customizable to the organization's requirements
Many functions available
Great customer support available

Cons

Slow server
Complicated to use
Poor user interface and experience
Hard to learn
Did not think through on the user journey

  Response: Kyle, VidCruiter

Date: May 2017

May 2017

 

I am glad to hear that you have received great customer support. The amount of customization our platform offers allows organizations to make their recruitment process as simple or as complex as they would like. It appears that some additional training sessions would help you learn how to better utilize the process your organization has implemented. We have forwarded your comment to your Account Manager, and they will be sure to arrange some additional training sessions with you as well as make suggestions to overcome the connection issues that are likely causing your slow server experience. We will make sure that you become a VidCruiter expert in no time!

 
 

Chaude from University of Hawaii at Manoa
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

VidCruiter is very supportive and quick. They also are flexible and easy to work with. The system is new for us but is saving us so much time. This has been a quick and yet worthwhile system for us.

Pros

The support team is awesome. They are able to customize platforms for our specific needs.

Cons

We've had to do some work arounds but it is our first time so it's good for our needs.

 
 

Janet from University of Hawaii, Special Education Department
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Best value for the functionality of doing one-way interviews

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our department decided we wanted to explore the possibility of doing one-way interviews as part of our application process because we serve a unique demographic that is spread across many different islands. We looked into three different platforms in order to see which had the most functionality for the best price. We ended up going with VidCruiter because of the large variety of functions and how customizable each feature is. Also, when compared to other platforms that offer the same customizations, VidCruiter was able to provide us with more for less money. They also were more flexible and offered to give us a trial rate with the option to add on more if we were happy with the product. Lastly, they offered us a 20% discount for being a non-profit organization. We were happy that we were able to get a very robust platform for much cheaper than the other platforms we had looked into. This will be our first year using this product, but we feel confident that it will provide us with the tools we need as we were given multiple demos and their customer support has been fast and effective.

Pros

- value
- customizations/variation
- customer support

Cons

None at this time.

Advice to Others

While their platform is typically used for workforce applicant interviews, we encourage other institutions of higher education to look into utilizing this type of platform for admissions interviews.

 
 

Timothy from KIPP Metro Atlanta
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When it comes to using a Video Interview service, the options can be daunting. This one and only choice are VidCruiter. Simply put, if there are any issues, the VidCruiter team is on the case and ensuring that everything is working smoothly. Other companies should study the VidCruiter model.

 
 

Candice from Wondersitter
Specialty: Other Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Great bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

VidCruiter was a game changer for us as we scaled from one market to 20 in 2 years. Support was great in getting us up and running quickly and over time as we have questions.

Pros

Flexible software. Good value. Great support.

Cons

Applicant side interface could be more "slick." Reports could be more robust.

 
 

Nick from FloodGate Medical
Specialty: Recruiting Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been a partner with VidCruiter for several years. They are a great organization and constantly innovating. Their technology and service is top notch!

 
 

Mike from Dragonfly Ltd
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

My experience

Ease-of-use

Functionality

Product Quality

Customer Support

I would like to start by saying, I am a user of the software, not the person who set it up.
So my experiences might not be optimal.
Vidcruiter in general works fine.
Sometimes is a little clunky and cumbersome, especially with navigation and trying to locate certain aspects of someone's application or changing titles, etc.
It has some very good features, but sometimes these features also seem limited by imposed criteria, e.g. timeframes.
I received minimal help in using from customer support when it was first implemented and we had lots of problems.
When I ask for something to be changed or assistance then I get what I asked for, nothing more. Sometimes suggestions or opinions or advice would be nice.

  Response: Kyle, VidCruiter

Date: January 2017

January 2017

 

Hello Mike,

We are sorry to hear that you received minimal training. Every user has access to unlimited training, and it appears that this was not communicated to you properly when you were invited to join the platform. Our Account Managers continually work with their client's users to evolve their recruitment process and ensure that it meets their needs. We have forwarded your comment to your Account Manager so that they can connect with you and help rectify the challenges that you have faced. We look forward to providing you with the experience that every VidCruiter user typically receives.

 
 

Stephanie from Liberty Mutual Insurance
Specialty: Insurance
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

VidCruiter for the Win!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In my last role, I was assigned the not-so-small task of choosing a new video interviewing platform for our 50,000+ organization. Our recruiters source and interview literally hundreds of candidates a day, and with remote working capabilities being more in demand, it no longer makes sense for us to spend the money on flying every candidate in to our home office. I put in months of research, pros and cons comparisons, and cost analyses on every possible video interviewing software available on the internet, and I can honestly say VidCruiter is one of the best out there. I was blown away by the level of detail the demo call went into, and the representative I worked with was able to answer each of my questions, and even circled back on the specific ones he needed to find out more for. The trial period was lengthy and cost-effective, which allowed my managers to take ample time in testing the functionality across multiple groups to ensure it was a best fit. The software itself is amazing, and appears to be limitless in its capability from a UX perspective. Customizable design, easy to work with, security, organization, recovery options if a network connection occurs, you name it--they've got it! We invested in a broader package once we worked with the tool in its entirety, since every recruiter had a great experience working with it and said it came fully equipped with everything they need. My managers and I are very grateful to have come across such a great software, and will continue to invest since it will guaranteed only get better from here! Would highly recommend to any company of any size.

 
 

Jennifer from York Region
Specialty: Public Sector

February 2016

February 2016

Great Screening Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is easy to navigate, the orientation/training provided is good and customer support throughout is excellent. And, the product has the capacity to make previously manual tasks (such as contacting references) automated.

Likes Least

I can't think of anything I didn't like about this product and vendor.

Recommendations

Consider both the product and (level of) customer service/support the organization provides.

 
 

Trisha from Regional Municipality of York
Specialty: Public Sector

January 2016

January 2016

Professional and Practical!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The customer service was excellent, training was very useful and the software was very user-friendly! It helped our screening process to be more efficient and helped ensure that we made the best selection for interview candidates.

Likes Least

Many functions are grouped together and so they are difficult to navigate. The automatic email feature was not easy to use.

Recommendations

Make use of the 24 hour support. Take the time to explore each of the functions prior to launching the competition.

 
 
 
Showing 1-20 of 47


November 2017

November 2017

I've really enjoyed using VidCruiter. They make one of the biggest buckets of my work faster.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the accessibility of the videos and that I can even do reference checks with them. It makes my job so much easier and faster.

Cons

The aesthetics aren't always great. It can look a bit "bleh" and doesn't look like it's as tech advanced as it actually is.

Review Source: Capterra
 

Ram from IT Convergence
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Lead- Talent Acquisition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good use for remote & sales interviews. We have continuously using vidrecruiter & obtain great use & results.

Pros

Good Quality

Cons

never find any

Advice to Others

No at this point in time

Review Source: Capterra
 

Janet from Advantage Communications Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Vid Cruiter Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using VidCruiter for almost a year now. We do a lot of recruiting at the front line agent level in Canada and Jamaica. Vid Cruiter has helped us become more efficient by allowing us to have our entire recruiting process in one data base. Everything we need is at our fingertips. Rep was extremely knowledgeable and guided us through the entire set up process. He always had time for us.

Pros

We get all the information we need from the candidates as opposed to our recruiters doing the pre screening interviews. It saves us a tremendous amount of time. All the information we need is in one spot. Great for profiling.

Review Source: Capterra
 

Liz from KIPP NYC

February 2017

February 2017

Easy to use - responsive customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Vidcruiter for 2 years and am continually impressed by their speedy customer service. No matter when I reach out with a question they are quick to respond and helpful. I had never used a video interviewing platform before my company started using Vidcruiter and it has really impacted our process for candidates.

Review Source: Capterra
 

Tracy from Miratel
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Great software, very user-friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The VidCruiter software has significantly helped us streamline our recruiting initiatives. The product design allows complete customization of the entire application process. VidCruiter has enabled us to efficiently screen thousands of applicants and hire qualified candidates. The support team at VidCruiter are both helpful and responsive. Highly recommended!

Pros

Extremely easy to use. Saves time and money.

Cons

Reporting options could be enhanced.

Review Source: Capterra
 

Tasha from KIPP Philadelphia Schools

January 2017

January 2017

Unwavering Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The team is always super responsive and incredibly helpful. Any time my team or I have an issue, our rep is on it, right away and usually circles in less than 24 hours with a solution.

Review Source: Capterra
 

Tim from KIPP Metro Atlanta
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Great Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When it comes to using a Video Interview service, the options can be daunting. This one, and only choice is VidCruiter. Simply put, if there are any issues, the VidCruiter team is on the case and ensuring that everything is working smoothly. Other companies should study the VidCruiter model.

Pros

Great customer service.

Cons

Consumer based errors require correction on our end. Not a VidCruiter problem. It's a user error problem, but requires some function.

Advice to Others

n/a

Review Source: Capterra
 

Karen from Advantage Communications
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Vidcruiter

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using this software since spring of 2016, it has simplified the complete recruiting process, as well as saving a lot of paper. Very user friendly, and dependable.

Pros

dependability and the formatting, it is very well laid out.

Cons

I really could not complain about anything.

Advice to Others

It has simplified my workload

Review Source: Capterra
 

Rina from KIPP San Diego

January 2017

January 2017

Vidcruiter

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Vidcruiter has saved my life as a small business recruiter with limited capacity. The customer service is incredible and they have revolutionized how we recruit.

Review Source: Capterra
 

Britnie from KIPP Metro Atlanta Schools
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

VidCruiter Makes Hiring Easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love being able to see possible candidates before offering them in-person interviews. We can easily customize our questions for the different positions and now watch the responses two times as fast!

Advice to Others

Use it you will not regret it!

Review Source: Capterra
 

Erin from City of Moncton

January 2017

January 2017

City of Moncton

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

VidCruiter has allowed us to streamline our online recruitment process making our processes simple, efficient and professional. They were also available any time we needed assistance and were very happy to help

Review Source: Capterra
 

Jennifer from KIPP Metro Atlanta Schools

January 2017

January 2017

Vidcruiter is the answer to our Recruitment Prayers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Vidcruiter makes the process of interviewing thousands of candidates so much easier. The staff is always quick to help and answer any questions for both our team and potential candidates.

Pros

Vidcruiter team is easily accesible
Very user friendly

Review Source: Capterra
 

Richard from Axiom Law

January 2017

January 2017

Custom features and responsiveness great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The team built out an incredible custom software feature for us which we cannot imagine living without now that it is fully integrated into our recruiting efforts. It was an incredibly easy process for us to set up thanks to the customer support staff taking the time to sit down and speak with us about what we wanted and what we needed and to subsequently deliver on time.

Review Source: Capterra
 

Tsvety from IT Convergence

January 2017

January 2017

The BEST video interviewing platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We reviewed more than ten vendors that offered video interviewing applications and went with VidCruiter because they offered the most robust solution at a very reasonable price. The implementation was quick and easy. The UI is user friendly and recruiters, hiring managers and candidates have no problem using it. Their support is outstanding and they have made many customizations to the product based on our specific use case. Thank you

Pros

- live interviews where you can have as many as 6 people attending
- questions are not only in written form, but also video
- you can add question scripts to the live interviews to guide the interviewer
- hiring managers can rate and provide comments on every answer, not just overall feedback/rating
- rating can be based on a competency model that interviewer can refer to
- being able to add disqualifying questions
- various workflows to the recruiter/candidate/hiring manager
- ability to use email templates, intro videos and company branding
- ability to test excel and typing skills
- interview calendar sync with Gmail

Cons

No integration with Salesforce/Jobscience, but I know they are working on it

Review Source: Capterra
 

Terry-Ann from Advantage Communications
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

VidCruiter Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

VidCruiter has made may job so much easier. It allows us to hire the right candidates and it filters out the ones we don't need. (Saves so much time). I want to thank the VidCruiter Team for all the support with this application.
Five Stars all the way.

Pros

It is easy to use, the filter feature, it stores all the candidates information.

Cons

It doesn't show the exact date a position is posted only month and year.

Advice to Others

You can use the for Internal and External applicants.

Review Source: Capterra
 

Judy from Technical Consumer Products Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

H.R. Recruiter

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

VidCruiter is a great applicant tracking system. The staff who I work with is amazing! He is very patient, friendly and very knowledgeable and will guide you step by step in the process.

Pros

Great

Cons

N/A

Advice to Others

N/A

Review Source: Capterra
 

Amy from Mastery charter schools
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Vidcruiter Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our school network has been using vidcruiter for a little over a year. We have been very pleased with the product. Our applicants have not had a trouble accessing the video interview software. The customer service is an excellent customer and the customizable software to meet all of our needs.

Pros

Customizable to meet all our needs.
Excellent, receptive customer service.

Cons

None at this time.

Review Source: Capterra
 

Lynn from City of Moncton
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Responsive Team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I receive a response to an email or voice mail in a matter of minutes. If they do not have the answer right away, they acknowledge the inquiry and get back in a reasonable amount of time. My dealings are mostly with our rep and the service is always friendly, intelligent and professional. Great customer service! The software is easy to use and I find the different pages well displayed/easy to read. The VidCruiter recruitment software is 100 times better than the other application my company used.

Pros

I love how easy it is to post a job, you simply follow the numbered steps. I love how we now have a template we can use for jobs we often post. I have not had an opportunity yet to use the scheduling feature, however, I'm looking forward to trying it.

Cons

I do not like that we are not able to sort our jobs by year. It would be easier for us if there were folders by year we could create and keep those jobs in the appropriate folder.

Review Source: Capterra
 

Alaina from Source Security

January 2017

January 2017

Vidcruiter

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support has been an amazing help with all my Vidcruiter needs. Vidcruiter is very organized and allows me to do my job with ease.

Pros

Great customer service

Cons

I have made a few suggestions of things I would like to see or have looked into. I have been told I am on a list for IT to look at but it has been months with no feedback.

Review Source: Capterra
 

Joanne from Acclaim Health
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Great site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can't imagine any feature that is not available that can help in classifying, sorting and screening applicants. The customer support (CS) is always friendly and available with a very fast response time. I have found that if I do not have time to go through my own site to make a change, CS is happy to make it happen for me and lets me know when it's complete. Alternately, if I wish to know how to make changes, (CS rep) has been available to guide me via written or on screen navigation and has patiently walked me through instructions. We are very happy with VidCruiter.

Pros

Customer support and availability to customize features to suit as needed.

Cons

A lot of features I personally don't use so lots to look through.

Advice to Others

Customer service and reliability trumps all.

Review Source: Capterra
 
 
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