VidCruiter

RATING:

4.6

(118)

About VidCruiter

VidInterviewing by VidCruiter is a video interviewing platform that offers pre-recorded and live video interviewing that can be customized to meet any recruitment scenario and has helped companies of all sizes find better quality applicants in a faster and more cost-effective way. VidCruiter allows users to conduct video interviews which helps them to assess candidates based on qualitative data. Users can decide the number of questions to be asked during the video interview and give candidates an option to re-record their answers.Multiple interviewers can participate in an interview and the solution's structured workflow allows them to keep the process uniform for multiple candidates. It also provides users functionalities to share their computer screens during th...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

VidCruiter Pricing

See for yourself why over 75,000 recruiters use VidCruiter to hire better people. Fill out the form to get pricing information on our solutions, including: Applicant Tracking System Pre-Recorded Video Interviews Live Video Interviews Interview Scheduling Structured Interviews Automated References Virtual Hiring Events Skills Testing Video Proctoring

Starting price: 

$5,000.00 per year

Free trial: 

Available

Free version: 

Not Available

Slide 1 of 5

VidCruiter Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for VidCruiter

1 - 5 of 118 Reviews

Mitch

Health, Wellness and Fitness, 201 - 500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2022

Well Worth It

Sandra

Human Resources, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Time Saving - Amazing Customer Service/Tech Support

Mostly the customer service has been the standout, the platform is excellent but the staff really know the platform and listen to what we need in our process. They also get back to candidates really quickly if they have video problems - it's never the system it's always speed of internet or the user not following instructions. They are so helpful and connected, it's a real pleasure to deal with them.

PROS

Easy to implement, great training that is hands on and personalised not just a video to follow, a human being interacts with you to understand the process and flow you want. Client love the system, saves so much time. Candidates love the speed they can get their information in front of the client. It saves me a lot of time on the phone.

CONS

From an agency perspective I'd like it to be more ATS for the candidates, there are ways around it but it would be great to have one place to move candidates once they are finished to a central point. I don't think this is the point of Vidcruiter so it's really not a con. Just a wish. They are hard to fault and I've used lots of systems.

Reasons for switching to VidCruiter

I needed something online and with good video tech

Nichola

Telecommunications, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Vidcruiter Review

Excellent and would recommend other businesses to become acquainted with this application.

PROS

Awesome application to track applicants, candidates and new employees. Love the ability to rate applicants in the system.

CONS

Recently, notice that I am not able to select any positions on the rating tab to access the interview guide.

Vendor Response

Hello Nichola, Thank you for the great review! I am glad to see that you are taking full advantage of both our applicant tracking system and the rating system. In terms of losing access to positions in the rating tab, either someone from your team changed the position's status so that you no longer have access or they disabled the position making it ineligible for additional ratings to be captured. If you needed to continue working with a certain position, you can contact one of your system administrators and they can either re-enable the position or change your permission level so that you can access to them again. Feel free to reach out to us via the platform's built in chat feature or contact your dedicated VidCruiter Client Success Manager if you need to determine which System Administrator(s) that you should be reaching out to. We would also be happy to answer any additional questions that you may have.

Replied April 2019

Mike

Primary/Secondary Education, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2017

My experience

I would like to start by saying, I am a user of the software, not the person who set it up. So my experiences might not be optimal. Vidcruiter in general works fine. Sometimes is a little clunky and cumbersome, especially with navigation and trying to locate certain aspects of someone's application or changing titles, etc. It has some very good features, but sometimes these features also seem limited by imposed criteria, e.g. timeframes. I received minimal help in using from customer support when it was first implemented and we had lots of problems. When I ask for something to be changed or assistance then I get what I asked for, nothing more. Sometimes suggestions or opinions or advice would be nice.

Vendor Response

Hello Mike, We are sorry to hear that you received minimal training. Every user has access to unlimited training, and it appears that this was not communicated to you properly when you were invited to join the platform. Our Account Managers continually work with their client's users to evolve their recruitment process and ensure that it meets their needs. We have forwarded your comment to your Account Manager so that they can connect with you and help rectify the challenges that you have faced. We look forward to providing you with the experience that every VidCruiter user typically receives.

Replied January 2017

Amanda

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Great Customer Service!

We are trying to optimize our recruiting process so that we save time and find great candidates, while also giving candidates a fantastic and streamlined experience. Multiple people from my org are involved in the recruiting process, and Vidcruiter makes it easy to keep everyone on the same page. The time-saving features also allow me to do more with my day!

PROS

The Vidcruiter team is incredibly responsive and helpful. [SENSITIVE CONTENT HIDDEN] proactively reached out to share new updates and features that he thought would help our team. Then he took time to actually help me implement and practice them. Our organization focuses on creating self-sufficient and time-saving solutions, and so many Vidcruiter features help me do just that. I love the automatic scheduling, video call option and ratings integration.

CONS

Vidcruiter seems to really listen to their customers and are working on one thing that would be helpful to me: allowing me to move between Admin and Guest. They are already working on this feature and it should be out in a couple of months.