Mostly the customer service has been the standout, the platform is excellent but the staff really know the platform and listen to what we need in our process. They also get back to candidates really quickly if they have video problems - it's never the system it's always speed of internet or the user not following instructions. They are so helpful and connected, it's a real pleasure to deal with them.

Easy to implement, great training that is hands on and personalised not just a video to follow, a human being interacts with you to understand the process and flow you want. Client love the system, saves so much time. Candidates love the speed they can get their information in front of the client. It saves me a lot of time on the phone.

From an agency perspective I'd like it to be more ATS for the candidates, there are ways around it but it would be great to have one place to move candidates once they are finished to a central point. I don't think this is the point of Vidcruiter so it's really not a con. Just a wish. They are hard to fault and I've used lots of systems.

We are trying to optimize our recruiting process so that we save time and find great candidates, while also giving candidates a fantastic and streamlined experience. Multiple people from my org are involved in the recruiting process, and Vidcruiter makes it easy to keep everyone on the same page. The time-saving features also allow me to do more with my day!

The Vidcruiter team is incredibly responsive and helpful. [SENSITIVE CONTENT HIDDEN] proactively reached out to share new updates and features that he thought would help our team. Then he took time to actually help me implement and practice them. Our organization focuses on creating self-sufficient and time-saving solutions, and so many Vidcruiter features help me do just that. I love the automatic scheduling, video call option and ratings integration.

Vidcruiter seems to really listen to their customers and are working on one thing that would be helpful to me: allowing me to move between Admin and Guest. They are already working on this feature and it should be out in a couple of months.

I would like to start by saying, I am a user of the software, not the person who set it up. So my experiences might not be optimal. Vidcruiter in general works fine. Sometimes is a little clunky and cumbersome, especially with navigation and trying to locate certain aspects of someone's application or changing titles, etc. It has some very good features, but sometimes these features also seem limited by imposed criteria, e.g. timeframes. I received minimal help in using from customer support when it was first implemented and we had lots of problems. When I ask for something to be changed or assistance then I get what I asked for, nothing more. Sometimes suggestions or opinions or advice would be nice.

Excellent and would recommend other businesses to become acquainted with this application.

Awesome application to track applicants, candidates and new employees. Love the ability to rate applicants in the system.

Recently, notice that I am not able to select any positions on the rating tab to access the interview guide.