Wagepoint
About Wagepoint
Awards and Recognition
Wagepoint Pricing
Wagepoint bills per payroll. Our pricing depends on which country your company is based in, the number of employees you have and how often you pay them. (Base fee + $2 USD/CAD per employee) per payroll. — US base fees — Weekly: $10 USD Bi-weekly, semi-monthly, monthly: $20 USD Quarterly: $75 USD — CA base fees — Weekly: $10 CAD Bi-weekly, semi-monthly, monthly: $20 CAD
Starting price:
CA$22.00 per month
Free trial:
Available
Free version:
Not Available

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Most Helpful Reviews for Wagepoint
1 - 5 of 222 Reviews
Vanessa
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed June 2021
So easy to use
Tom
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great for founders
I LOVE Wagepoint. I can't imagine having to do all this stuff myself - entrepreneurs shouldn't be spending time on things like getting all the accountys right, worrying if they've made the correct filings with the government etc. My employee (hopefully making that plural, soon) loves it too, and he is not easily impressed by UX/UI.
CONSThe only think is that with the Xero integration, the reports don't export automatically. So, every two weeks, I have to go in and push a few buttons to send it to Xero. Honestly, not that big of a deal, and still way better than any alternative, but it will be awesome when they add that automation.
Reason for choosing Wagepoint
Integration with Xero, and a clean UI/UX gave me confidence that it would work better than alternatives, which seemed old by comparison. So far, thrilled.
Vendor Response
Hi Tom, Love received and much appreciated. I'll also pass the notes on the Xero integration to the team. Thank you for taking the time to share your thoughts. All the best, Michelle
Replied November 2019
Virginia
Accounting, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Wagepoint Payroll System Review
Ive been using wagepoint for over 3 years and I love it and use it with all my clients that need payroll services
PROSEase of use and excellent customer service and price
CONSPossibly the fact that I havent integrated it with QBO but I havent tried recently
Reasons for switching to Wagepoint
I was frustrated with their journal entries at the time when I was using them for payroll in a company with 35 plus employees. Their customer service was terrible and I value that over anything else
Vendor Response
Hi Virginia! Thanks so much for your review. We're glad you're having a positive experience so far. If you're looking to integrate Wagepoint with your existing QBO account, you can follow our step-by-step guide to get yourself set up: https://wagepoint.kayako.com/article/58-quickbooks-online-integration Hope this helps! Thanks again for being a customer with us :) - Erika
Replied November 2019
Rory
Oil & Energy, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2020
The epitome of getting what you pay for
The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The height of their incompetence would be hilarious on a show like The Office: I emailed to confirm they weren't making tax filings for a quarter (as I was in the process of transitioning to a competent service). They left me a voicemail that unfortunately the filing had already been made because apparently I hadn't clicked the proper toggle on the website, even though I'd requested from customer service several months earlier that the filings be suspended. I asked to have the filings emailed to me immediately to confirm what was filed. They refused, saying it would be posted to my account within a few days (but after the filing deadline, of course). When the filings still weren't posted by then, I asked where they were. Another rep responded that they were under the impression I didn't want the filings made, so they hadn't been done. If I'd like the filing done, they would - but charge me $75 since it was a $0-filing. I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being. Roughly a day later, a 3rd company rep emailed to report they'd made the filing (for free bc of the "confusion" but w/o actually consulting me on how I wanted to handle the situation). When asked how they planned to address the late-filing penalties, they warned that the responsibility for timely filings was "ultimately" mine. Are you kidding me?
PROSI was initially attracted to (and eventually chose) this payroll provider for its simplistic cost structure: $22/payroll with all tax filings included. That turned out to be false - if you don't run any payrolls in a quarter, the cost for literally filing a bunch of $0s more than triples to $75. Additionally, I initially liked what I thought was a straightforward and user-friendly interface. That also ended up being false, with the clunky functionality not allowing for granularity such specifying which filings to make in a quarter or personalizing reports.
CONSIt's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other. Want to specify that a tax filing not be made with one agency this quarter? Too bad; it's all or nothing. Want to compare quarterly tax filings with payroll reports? Sorry; they're formatted completely differently and unable to be modified. Want just a comprehensive year-end report? Sure, but that'll cost you upwards of $100. Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction.
Reason for choosing Wagepoint
anticipated simplicity and perceived minimal cost structure, but of which proved false.
Daniel
Accounting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Great app for Small Businesses needing payroll with a lot of autmation
Easy to navigate and use. Easy to setup and roll out.
CONSThere could be better reports. The ability to correct the CRA BN is crucial, yet the support says it's not possible. Email only support needs to be improved. Companies like mine should be able to have a telephone number for a dedicated support team / person.
Reasons for switching to Wagepoint
Direct Deposit, Automation