Wagepoint
About Wagepoint
Awards and Recognition
Wagepoint Pricing
Wagepoint bills per payroll. Our pricing depends on which country your company is based in, the number of employees you have and how often you pay them. (Base fee + $2 USD/CAD per employee) per payroll. — US base fees — Weekly: $10 USD Bi-weekly, semi-monthly, monthly: $20 USD Quarterly: $75 USD — CA base fees — Weekly: $10 CAD Bi-weekly, semi-monthly, monthly: $20 CAD
Starting price:
CA$40.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Wagepoint
1 - 5 of 223 Reviews
Vanessa
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed June 2021
So easy to use
Kevin
Verified reviewer
Architecture & Planning, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great value for money for small business
Superb experience overall... wish all my experiences with SaaS providers was a strong.
PROSEasy to use and good selection of reports. Easy setup for new employees and handy employee self-serve portal for paystubs + T4. As a small business with avg 10 employees Wagepoint is a low cost solution with all the features we need. Customer service has always been quick and great whenever needed. They responded quickly during the pandemic to incorporate federal wage subsidy programs which was amazing... saved us a tonne of hassle. Recently released ROE enhancements will be great when needed too.
CONSAlmost nothing we don't like based on our requirements.
Reasons for switching to Wagepoint
ease of use, cost and service
Virginia
Accounting, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Wagepoint Payroll System Review
Ive been using wagepoint for over 3 years and I love it and use it with all my clients that need payroll services
PROSEase of use and excellent customer service and price
CONSPossibly the fact that I havent integrated it with QBO but I havent tried recently
Reasons for switching to Wagepoint
I was frustrated with their journal entries at the time when I was using them for payroll in a company with 35 plus employees. Their customer service was terrible and I value that over anything else
Vendor Response
Hi Virginia! Thanks so much for your review. We're glad you're having a positive experience so far. If you're looking to integrate Wagepoint with your existing QBO account, you can follow our step-by-step guide to get yourself set up: https://wagepoint.kayako.com/article/58-quickbooks-online-integration Hope this helps! Thanks again for being a customer with us :) - Erika
Replied November 2019
Rory
Oil & Energy, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2020
The epitome of getting what you pay for
The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The height of their incompetence would be hilarious on a show like The Office: I emailed to confirm they weren't making tax filings for a quarter (as I was in the process of transitioning to a competent service). They left me a voicemail that unfortunately the filing had already been made because apparently I hadn't clicked the proper toggle on the website, even though I'd requested from customer service several months earlier that the filings be suspended. I asked to have the filings emailed to me immediately to confirm what was filed. They refused, saying it would be posted to my account within a few days (but after the filing deadline, of course). When the filings still weren't posted by then, I asked where they were. Another rep responded that they were under the impression I didn't want the filings made, so they hadn't been done. If I'd like the filing done, they would - but charge me $75 since it was a $0-filing. I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being. Roughly a day later, a 3rd company rep emailed to report they'd made the filing (for free bc of the "confusion" but w/o actually consulting me on how I wanted to handle the situation). When asked how they planned to address the late-filing penalties, they warned that the responsibility for timely filings was "ultimately" mine. Are you kidding me?
PROSI was initially attracted to (and eventually chose) this payroll provider for its simplistic cost structure: $22/payroll with all tax filings included. That turned out to be false - if you don't run any payrolls in a quarter, the cost for literally filing a bunch of $0s more than triples to $75. Additionally, I initially liked what I thought was a straightforward and user-friendly interface. That also ended up being false, with the clunky functionality not allowing for granularity such specifying which filings to make in a quarter or personalizing reports.
CONSIt's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other. Want to specify that a tax filing not be made with one agency this quarter? Too bad; it's all or nothing. Want to compare quarterly tax filings with payroll reports? Sorry; they're formatted completely differently and unable to be modified. Want just a comprehensive year-end report? Sure, but that'll cost you upwards of $100. Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction.
Reason for choosing Wagepoint
anticipated simplicity and perceived minimal cost structure, but of which proved false.
Josee
Food & Beverages, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Love the ease of use
Very easy to enrol at the beginning, they make it easy to use.
PROSI love that all all need to do is to enter everyone's hours and the rest gets calculated for me. No need anymore to calculate holiday pay, it's all populated.
CONSnothing I can think of at this point in time.
Reason for choosing Wagepoint
Easy of use and less expensive.
Reasons for switching to Wagepoint
Too expensive for a small company and not as easy to use.