So easy to use

Wagepoint to the rescue

Great customer service and easy use of product.

Pros

As an accounting firm that processes payroll for many clients, it's nice to have a payroll software that is easy to use. Our clients love the online portal and we love that employees can update their own personal information. Wagepoint support is great, and helps us with the set-ups that are less straight forward. Thanks to Wagepoint year ends are a breeze.

Cons

Reporting, I wish list would be that when I find a report that I like that there would be a way to bookmark the report. Also better reporting that shows the remittances made to Quebec and Federal. Right now this all in on report. Also an approval process, so that once I have submitted payroll, that there was a final approval process by the client.

Must Use Payroll Software

Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the administrator and for our client's employees. We have 16 of our clients on Wagepoint, and that number is continuously growing as it's the processor that we recommend if our current/new clients are looking for a change, or haven't even started on payroll yet.

Pros

Wagepoint is extremely user friendly. They make all the functions super easy to find and navigate around the pages. Their customer support is extremely professional, and I have only ever had wonderfully helpful people. You are able to integrate to QBO and "push" your payroll journal entries to your payroll clearing account. Super easy to reconcile! Wagepoint submits ROEs, T4s, source deductions, WSIB, and EHT on your behalf. Never have to worry about manual payments!

Cons

Wagepoint is still growing, and it has some functionalities that are still in the works, such as being able to break out CPP and EI in a journal entry for separate departments, or being able to pull in project codes and times from T-Sheets to classify employee's work times automatically instead of manually. All of the basic+ functionalities work wonderfully though. The only viable method of customer support is through email, which can take a while if something is super urgent. Calling in can get you an 'urgent' status, but you still have to wait for someone to contact you back instead of being able to talk to someone on the spot.

Best Payroll processor for Canadian integrated SME

Easy to setup, easy to use (if integrated and hell if you're manually entering payroll data).

Pros

Takes care of all fiscal matters, ROE, and integrates with Collage & Quickbooks Online.

Cons

Importing data is ridiculously badly implemented. Logic around hours worked should be improved (defaults to expected work week - holiday or vacation hours). Obscure vacation hour impact leading to potential double pay if not careful. Absolutely requires holding a payroll auxiliary to sanity check Wagepoint.

Life saver…Time saver

My overall experience has been great with Wagepoint. If you need help you put in a request and they get back to you to solve the problem at hand.

Pros

With this software you just input the pay/hours and it figures everything else out, you double check to confirm and payroll is done! It’s very simple to operate and all reports etc are at the click of a button when payroll is processed. I had never done payroll before and Wagepoint made it simple and inexpensive.

Cons

I can’t think of anything I didn’t like