What is WorkPerks?

WorkPerks is an HR service provider that delivers complete managed payroll, benefits, and compliance solutions for small to mid-sized businesses across the United States. WorkPerks' intuitive client and employee portal allow users to handle non-complex HR tasks, while WorkPerks handles all the administrative tasks behind payroll processing, benefits administration, and HR compliance.

WorkPerks payroll capabilities include tax payments, direct deposits, time-off tracking, and pay-as-you-go worker's compensation. For HR compliance, WorkPerk can audit HR policies and create a strategic action plan to help businesses comply with standard HR regulations. WorkPerks system includes 401k integration, new hire onboarding, standard HRIS features, and ACA...


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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of WorkPerks

Average User Ratings

Overall

4.9 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(26)

26

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

August 2020

Jim from J.W. SHUTE INT'L

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Great Customer Service and Reasonably Priced

My payroll is a breeze with WORK PERKS. I am happy I found them and have been very pleased with working with them for the past 3+ years.

Pros

All of my reports are easily accessible on the website. Whenever I have questions I can get an answer very quickly by a person. The price is reasonable and one of the most competitive in the industry.

Cons

The portal could be a little clearer but I think I am not that well versed in payroll lingo.

Reasons for Switching to WorkPerks

Price

Response from WorkPerks

Replied September 2020

Great feedback, Jeff. Thank you for your continued support!

August 2020

Stephen from Riffs Yoga Studios

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Great Company!

They are my 'no worries' payroll company. I have full trust in them (which is very important to me) and I know they have my back when I need them to help me out. Not only have they run my payroll for years, they have helped me with other aspects of my business as well as provided great support through an audit I went through last year.

Pros

What I love most about this software is the customer service and overall functionality. I'm a small business owner and I'm not an expert in this world, and [SENSITIVE CONTENT HIDDEN] and the crew at Workperks have made my life so much easier by being available and helping me to get the most out of the software. Highly recommend

Cons

It can be a bit confusing at times to figure out how to do cetain things. Thankfully, they have amazing and fast customer service that solves any issues I am having right away so I've never had to stress about anything.

Reasons for Switching to WorkPerks

I was spending too much on ADP for what I needed and [SENSITIVE CONTENT HIDDEN] came to me at the right time with exactly what I needed for the right price. So grateful for the switch.

Response from WorkPerks

Replied September 2020

Stephen, thank you for your kind words. We are happy to know that we have earned your trust and will continue to do so.

August 2020

Jeff from THE AGENCY WORLDWIDE

Company Size: 11-50 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Simplifies Complex Processs

Workperks is making my payroll and onboarding experience easier with less paper-work and hassle.

Pros

The overall interface is easy to use and presented in well designed manner.

Cons

The main "negative" for me is that there is a lot of information presented at once on the opening screen. There are many modules that we don't use and would like to hide or be able to set up a personalized dashboard.

Reasons for Choosing WorkPerks

Smaller company with more focused and available customer service. Less expensive than competitors with more features and options.

Response from WorkPerks

Replied September 2020

Thank you for the feedback, Jeff! I am happy we can help simply your payroll.

June 2021

Ron from Grey Matter Research

Company Size: 2-10 employees

Industry: Market Research

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Simple, cheap, and flexible

My rep is responsive and helpful. The system is easy to use. Really have no complaints.

Pros

WorkPerks worked with me on all of my questions to get this set up - fast and helpful. The system is turnkey now that it's set up. I have complete flexibility as a business owner to change the payroll amounts for any individual paycheck. It was less expensive than other options I explored. Really have no complaints.

Cons

During set-up, we had some unusual tax questions and I differed with WorkPerks on some of the interpretation. Ultimately they turned out to be correct, but did not do the best job of explaining their position (I had to go search out state law on my own to determine their approach was correct).

Reasons for Choosing WorkPerks

Same basic product/service, but WorkPerks was significantly less expensive.

Response from WorkPerks

Replied June 2021

Thank you very much for your feedback. We are always looking to improve in serving our client. We will be sing your input regarding additional clarification as a learning objective for our onboarding team.

March 2021

Deborah from Creme de la crepe

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Perfect software and amazing team!

Pros

Everything about WorkPerks is great! The software is easy to use and efficient, I never had any technical issues using it. The team is ALWAYS available if you need help, they are helpful, efficient and friendly. They always answer my questions or concerns right away. You are never left alone, they definitely make the costumer/user count and that is why I will never go else where. I highly recommend using WorkPerks!

Cons

I don’t have anything negative to say about WorkPerks.

Response from WorkPerks

Replied March 2021

Thank you for your thoughtful review, Deborah! We have enjoyed the 2 years working together and look forward to many more!