ZenHR

RATING:

4.63

(78)

About ZenHR

ZenHR is a human resources management software designed to help businesses streamline processes related to attendance tracking, payroll calculations, shift roster planning, performance evaluation and more. Its tasks management module enables administrators to assign tasks to employees, monitor progress and view pending jobs or urgent notifications via a dashboard. ZenHR’s self-service portal lets employees view/edit personal information, plan and mark upcoming events such as public holidays or meetings and submit time-off requests for approval. Features include asset management, geolocation tracking, employee directory, onboarding and offboarding management, benefits administration and more. Additionally, managers can upload documents in a centralized repository, d...

Awards and Recognition

FrontRunner 2021
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ZenHR Reviews

Overall Rating

4.63

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 78 reviews

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

February 2021

ZenHR's experience

Amazing support team, always on our beck and call whenever we need.

Pros

Time sheet management to the team leader is very amazing, the ability to track the team's expenses as well. I won't forget how at first I thought it wasn't much needed as a software but after a while of usage I've discovered that it made my life easier career-wise.

Cons

I haven't been that long using this software so I didn't get the proper chance to discover any dislikes.

Tarun

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

FUNCTIONALITY

4

November 2019

The solution to our daily needs.

The main issue for us to track the attendance which is resolved by the tool. We have multiple locations where we need to log in from and it helps us do that. We can check who all in the team is on leave.

Pros

UserInterface. Ease of Use. Flexibility to use on mobile or desktop. Reports

Cons

Sometimes an iOS version of the app acts up and logs you out when you switch networks. Something you need to come up with employees working from home on the calendar.

Reasons for switching to ZenHR

Not sure as this was a management decision.

Anonymous

Company size: 201-500 employees

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

December 2020

Nightmare! one word: avoid!

It is been a handful of stressful months, and errors and disasters are pilling up but we are already started looking for alternatives and will move as soon as we can without looking back.

Pros

When we saw and tested the software at first, it was all good looking software, nice interface, a lot of promises, excellent sales process, and also support. It offers almost a lot of services( databases, payroll, attendance, people requests, performance management, and that all seem to be in beta mode.

Cons

Breach of confidentiality! the company allowed access to a party without prior permission. We were shocked and found out it's due to the laziness of one of their staff! I truly believe they can not be trusted. Also, they store the company data in their servers and allowed many of their staff to access it. Our previous software never accessed our data, instead used an AWS and encrypted protocol. Many of the services are NOT matured and not easy to use, always need to find workarounds. Many many many payroll mistakes and errors. Pleasant UI but very poor UX! Very weak app! barely works.. Notifications are a mess... You need their support to configure a lot of things, and also find workaround basic issues! You need their support to add admins, they claim it's for security reasons, but that's not true.

Reasons for choosing ZenHR

Multicountry and currency support for international branches, and performance management system. Compliance with local laws. Quick sales support. Good discount.

Reasons for switching to ZenHR

Looking for multicountry and currency support for international branches, and performance management system.

Areej

Company size: 11-50 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2019

Great easy to user

ATTENDANCE PAYROLL SALARY SLIPS TIME OFF REQUESTS DOCUMENTS (AND I LIKE THE EXPIRY DATE REMINDER) HELPFULL

Pros

ZENHR IS A USER-FRIENDLY HR SYSTEM. EFFECTIVE SUPPORT TEAM.

Cons

NOTHING EVERYTHING IN THE SYSTEM IS GREAT WE ENJOY USING IT AND THE TEAM IS VERY SUPPORTIVE AND EFFECTIVE TO ANY INQUIRY WE REQUEST.

fahmy farhath

Company size: 51-200 employees

Industry: Sporting Goods

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2021

review - Alhayath Investment (SPORTA)

good

Pros

ease of use and the android mobile version

Cons

if any request we make is rejected my higher management there should be a reason in that . So plz make this option mandatory , so that every time a request is rejected we know this for what reason. Otherwise now we have to send a separate e mail to find out what is the rejection reason.

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