What is ZenHR?

ZenHR is a human resources management software designed to help businesses streamline processes related to attendance tracking, payroll calculations, shift roster planning, performance evaluation and more. Its tasks management module enables administrators to assign tasks to employees, monitor progress and view pending jobs or urgent notifications via a dashboard.

ZenHR’s self-service portal lets employees view/edit personal information, plan and mark upcoming events such as public holidays or meetings and submit time-off requests for approval. Features include asset management, geolocation tracking, employee directory, onboarding and offboarding management, benefits administration and more. Additionally, managers can upload documents in a centralized r...


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Supported Operating System(s):

Web browser (OS agnostic)

46 Reviews of ZenHR

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

October 2018

Aya from Mlabbas

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

The innovative HRMS

It reduces paperwork and reduce the manual workload and cut down on the need for hiring extra employees to manage the HR functions of an organisation, it also offers a high privacy and data security. Last but not least, It allows the accounting department to keep a tab on the timesheets and attendance data of employees, therefore enabling proper remuneration of the employees based on absence as well as performance.

Pros

It saves a lot of my time and effort based on the features that ZenHR provides, it also allows me to follow up on documents expiration easily, It is also easy to work on and is not complicated and any employee can work on it without the need of orientation, and the application that ZenHR has, is very easy way for every employee to submit any transaction they need.

Cons

-The color of the interface - The number of employees does not fit in the same page

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

World Class HRMS

ZenHR gives us a core and a direct to the point HR services. If anyone is interested they can sign into their website and ask for a free trial period.

Pros

1. It’s a clouds based and price efficient 2.localized to each country of MENA labor law. 3.easy to use 4.customized payroll module 5.on boarding /off boarding -finger print integration 6.performance /appraisal & evaluation. 7.mob app 8.adorable customer service during the implementing and after going live.

Cons

My only concern was the training module and they are currently working on it and according to their road map it must be active by the beginning of 2019.

January 2021

Nael from DRC

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

.

very good experience, dealing with provisional staff and flexible management.

Pros

simple interface, easy to use and to go through tabs and features

Cons

i dont have anything to be added here. the ZenHR technical team are providing a very good support and assistance to us.

December 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

December 2020

Nightmare! one word: avoid!

It is been a handful of stressful months, and errors and disasters are pilling up but we are already started looking for alternatives and will move as soon as we can without looking back.

Pros

When we saw and tested the software at first, it was all good looking software, nice interface, a lot of promises, excellent sales process, and also support. It offers almost a lot of services( databases, payroll, attendance, people requests, performance management, and that all seem to be in beta mode.

Cons

Breach of confidentiality! the company allowed access to a party without prior permission. We were shocked and found out it's due to the laziness of one of their staff! I truly believe they can not be trusted. Also, they store the company data in their servers and allowed many of their staff to access it. Our previous software never accessed our data, instead used an AWS and encrypted protocol. Many of the services are NOT matured and not easy to use, always need to find workarounds. Many many many payroll mistakes and errors. Pleasant UI but very poor UX! Very weak app! barely works.. Notifications are a mess... You need their support to configure a lot of things, and also find workaround basic issues! You need their support to add admins, they claim it's for security reasons, but that's not true.

Reasons for Choosing ZenHR

Multicountry and currency support for international branches, and performance management system. Compliance with local laws. Quick sales support. Good discount.

Reasons for Switching to ZenHR

Looking for multicountry and currency support for international branches, and performance management system.

January 2021

Ghassan from tsme

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2021

Good software

easy to use

Pros

easy to use ,good software ,it helps the organization to achieve its goas

Cons

support is weak ,we need more features in it