Aha! vs Lucidspark

Aha! has 407 reviews and a rating of 4.75 / 5 vs Lucidspark which has 300 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.75 / 5 (407)

4.68 / 5 (300)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 28, 2021

October 28, 2021

Pros/Cons

  • Pros

  • Ease of use. Very good user interface that requires little if any training or user guide. The product is able to be customized to our needs.

  • Lots of options to customise. Tech support is the best I've experienced, they reply instantly with the instructions I need to achieve what I'm trying to do. Haven't experienced any bugs whatsoever.

  • Cons

  • Not a con per se but it takes a while for a new user to understand all the rich features available in the platform.

  • Sometime the settings are confusing due to the way they are named and organised. Some of the names repeat but are for different things and it's easy to get lost in the navigation.

  • Pros

  • Lucidspark is super easy to implement for all members of the team. Easy drag and drop placement of items and jobs and easy colour coding and brainstorming. Sharing with colleges is a breeze as well:)

  • the abilty to use the objects drag and drop feature and to be able to add text or edit as needed, made it possible to create a flow chart that was balanced for technical and non technial users.

  • Cons

  • The only issue I found was no in regards to the software. More to do with the password reset option. Some clients I have presented this to stated this feature could be improved.

  • I would like to see a feature where you can attach documents to different sparks. It would be helpful to enrich different ideas and sticky notes with supporting documents.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos