The support from Papertrail has been excellent. Not that we have needed much as most problems have been easily solved.

Also, I'm missing a feature to add/find a record by barcode (use barcode scanner to identify the product).

Papertrail has been excellent, easy to use and a constant source of information about PPE.

Papertrail helps keep up to date and organised with its simplicity and great customer support. Someone is always there if I need anything.

A great product and user friendly. I have multi nationalities working for my company and they all find it easy to use despite some language difficulties.

The support team is great, very helpful and speedy. Papertrail eliminates the need for binders full of checklists, it is all stored and archived for you.

Given that we have so many users, sometimes there can be some issues with inspections not being included when a full account sync is initiated, again, not solely Papertrail, user error can be blamed.

And also that certs can be stored so they can also gain access to these at all times.

The inability to complete the same amount of features on mobile devices s a laptop or pc.

The ability to tailor it to meet our needs. The ability to add features and details as you go.

Well supported platform with eager team members who are willing to help.

It's somewhat non-intuitive, for example I can't find a way to remove an empty folder.

We need to be able to run reports that can show the specific records (suppliers in our case) that are on monitor, missing or over due.

Good at reminding when inspections are due. I have not used any of the LOLER forms yet as not required for my purposes but seem a very good tools as well.

Excellent support function. Excellent people with good product knowledge and an ability to come up with solutions to client needs.

I highly recommend Papertrail to anyone looking for a reliable and user-friendly log management solution.

I have had a good experience with Papertrail to date and would like to continually develop more departments with the software.

I have found paper trail to be really useful for gathering data and it allowing staff and their manager access to see this information where ever they are.

The lack of language options reduces the number of users.

With Papertrail that inspection is made alot easier beacuse I have all documentation and previous inspection protocols in the system. That saves a lot of time and frustration.

Ability to maintain a digital inspection record, ability to remotely monitor Inspections.

Very good overall system once you understand how it all works.

Its intuitive and is laid out in a logical and user friendly manner. Shows good length of record.

Fabulous and the support team and super quick and helpful.

Very capable system that becomes fully intuitive with guidance and use. It can save days of labour over a year and allow for a comprehensive record of all plant and PPE.

Occasionally if you click out of the working area you can lose inputted data for the single item you are currently inputting.

Overall i like this plateform because is best reminder and CRM software.

Great low price asset management for small to medium enterprises.

I love how user friendly it is. I also love how fast the response time is.

Our company is very pleased with what the software has accomplished for our maintenance team.

I like the ease of use and having the app is very handy. It's a good way to communicate with the team.

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow.

System seems to freeze up a lot...  annoying when it happens and starting over means losing what you just typed.

It's going great - the ability to send people work orders to complete versus printing them out for them is super efficient.

Development team seems restricted on what they can and cannot do while finalizing the program for users.

I love that it is so easy to use. It makes it very convenient to open the APP and enter in the issue and have someone in the appropriate department come take care of it.

It has been good it has helped us to keep better track of our machines and the work and cost that has been done to them.

Most important thing is customer support and I really like the customer support. Upkeep team is really active.

Me and also team liked this software, our experience is very positive. Very supportive program.

I can use it from my desk or on my app when I'm walking around the property, which makes it convenient. Everyone on the software can view the outstanding projects.

Easy for multi-shift operation and follow ups instead of copying lists and losing track of jobs. Integration and Training were amazing and very helpful.

Not a lot of options to edit how reports print out. Also frustrating to have to upload photos and documents one by one rather than be able to drag multiple documents into a work order.

It is excellent product for multi facility and has best API integrations opportunities.

Finally a truly simple yet thoughtful and very useful solution to keep track and manage maintenance on our different assets.

The best way to describe it is we operate as a team. Specifically want to recognize the customer support staff who helped me.

So far, I have thoroughly enjoyed the ease of learning the process from creating work orders to completion of the same.

UpKeep makes quite easy to get a good picture of the asset allocation thanks to the good level of the reports available.

So far my learning experience has been amazing with the simplicity of the program.

I love the ease of using this software, the clean organization, and simple functionality.

Easy to use, helpful in any setting, and worth the investment.

I like the ability to email tasks to the system, the product is really simple to use and easy to integrate into the business.

Layout and design is great. The support team is awesome the few times I had to call note: my fault, nothing to do with the program.

Upkeep should also have an alert text or email warning the administration that there there was no entry for the services by the repair crew that day.

The Upkeep team were supportive with the initial purchase and integration.

The functionality and practicality are awesome. Its definitely an app that the creators invested a lot of time and thought into.

When typing on a picture the default font is crazy. When someone updates notes - no one gets alerted.

Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels.

The ease of access and functionality with a user friendly interface that is simple to use.

Pound Sterling

Papertrail is a cloud-based inspection management solution designed to help businesses maintain and monitor personal protective equipment (PPE) records and inventory. Administrators can configure permissions for team members to access specific folders and generate reports or certificates according to requirements.

Key features of Papertrail include alerts/reminders, RFID scanning, inspection schedules and checklists. Supervisors can standardize terminology and operations across the organization and track multiple variables per item such as serial number, identifier, current status and more. Additionally, managers can add equipment inventory, checklists and inspection evidence to the platform.

Papertrail helps organizations view due or overdue inspection statuses for inventory items on a centralized dashboard. The product is available on annual or monthly subscriptions and custom licenses and support is extended via live chat, FAQs, documentation, email and phone.

LongDescription

Employee Management

Status Tracking

Barcode/Ticket Scanning

Training Record Management

Customizable Reports

Document Storage

Access Controls/Permissions

OSHA Recordkeeping

Activity Tracking

Digital Signature

Real-Time Monitoring

Task Scheduling

Customer Database

Report Templates

Customizable Fields

Template Management

Data Import/Export

Offline Access

Failed Inspection Tracking

Audit Trail

Configurable Workflow

Mobile Access

Compliance Management

Real Time Data

Training Management

Role-Based Permissions

Real Time Notifications

Forms Management

Workflow Management

Real-Time Updates

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Industrial Safety Management

Customizable Templates

Audit Management

Real Time Reporting

Reporting/Analytics

Monitoring

Equipment Tracking

Customizable Forms

Incident Management

Drag & Drop

Corrective and Preventive Actions (CAPA)

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Three Simple Plans To Suit Your Business.

Chat

2-10

11-50

51-200

201-500

Papertrail

In Person

Live Online

Webinars

Documentation

US Dollar

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. From your desktop to your phone and even your tablet, UpKeep's CMMS is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before.

UpKeep offers core maintenance functionality, such as asset, inventory and work order management, and preventive maintenance to create service schedules. Users can see a tasks overview page showing upcoming work along with due dates, criticality and assets or workers assigned to each. When adding new tasks, users can include notes, a color-coded priority rating, images, assets, and users.

The mobile application gives users the ability to create projects, assign work orders, manage assets, and more. UpKeep is designed for small to midsize companies across various industry verticals.

UpKeep offers services on a monthly subscription basis that includes support via phone, email, and through an online knowledge base.

Real-Time Analytics

Document Templates

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Safety Management

Tire Management

Multi-Channel Management

Subcontractor Management

Real-time Scheduling

SKU/UPC Codes

Asset Accounting

Service Request Management

Equipment Management

IT Asset Management

Dispatch Management

Components Tracking

Job Costing

Contract/License Management

Supply Chain Management

Retail Inventory Management

Repair Tracking

Code Enforcement

Disposal Management

Material Requirements Planning

Spatial Analysis

Electronic Signature

Order Management

Space Management

Reservations Management

Manufacturing Inventory Management

Traceability

Invoice Management

Project Management

Real Time Synchronization

Procurement Management

Key & Lock Management

Recurring Appointments

Image Capture

Class Scheduling

Job Management

Calendar Management

Collaboration Tools

Barcode Printing

Reorder Management

Full Text Search

Barcode Recognition

Shipping Management

Productivity Analysis

Warehouse Management

Item Management

Scheduling

Mobile Signature Capture

Downtime Tracking

Inventory Optimization

Process/Workflow Automation

Multi-Location

Self Service Portal

Facility Management

Version Control

Fuel Tracking

Technician Management

Bills of Material

File Storage

Cost Tracking

Fixed Asset Management

Inventory Tracking

Depreciation Management

Real-Time Data

Performance Metrics

Routing


Starter: $45 per user, per month (billed annually).

Professional: $75 per user, per month (billed annually).

Business Plus: $120 per user, per month (billed annually).

Enterprise plans are available on request.

Papertrail vs UpKeep

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