Mattermost vs Office Chat

Mattermost has 115 reviews and a rating of 4.41 / 5 vs Office Chat which has 219 reviews and a rating of 4.53 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.41 / 5 (115)

4.53 / 5 (219)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

September 8, 2021

November 3, 2020

Pros/Cons

  • Pros

  • It's easy to use. It helps me to communicate with friends and colleagues. It saves my time. Overall it is a good software.

  • Nice options and functionality useful for everyday use

  • Cons

  • Overall UI is not bad but in my opinion slack has much more beautiful look. Expiration time for authentication token is quite short, you would need to re-login every month or so

  • It is not yet as intuitive to use integrations as it is with slack. The UI although has improved greatly over time, it still has room to improve.

  • Pros

  • It's easy to use, I have never had an issue using this software. I have been pleasantly pleased with this software.

  • The app is very reliable and offers great futures.

  • Cons

  • Sometimes we get disconnected but not sure if our Internet connection has to do with it. Other than that all good.

  • Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos